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Verbatim means VERBATIM

Posted By: typingal on 2005-10-13
In Reply to: Does verbatim equal garbage? - oldMT

where I work. Nothing is to be changed that the doctor utters. When I look at my flagged reports later I see that QA left all the discrepancies in there as well. What does that tell you?


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verbatim
I totally agree 100%! Verbatim is verbatim. I work for a verbatim account now and that is the exact reason I have been looking for work elsewhere. In my situation it is verbatim BUT not verbatim according to what Editor is QA'ing the work. Makes me nuts. It either is or it is not. There should not be a gray area when it comes to this. I have actually been scored down on QA because I dropped a when the doc said patient had a pneumonia. To make matters worse, there is not 1 person doing the QA, it is 1 of 5 editors who rotate doing the assessments, so what one will let go by another probably will not. It is frustrating to say the least and I spend more time checking and rechecking things just to satisfy.  
verbatim
I hate verbatim accounts. I too want to clean up their reports. Some are so insistent that it be absolutely verbatim, that I say, okay, make a fool of yourself if you want to. I thought part of our job was to make them sound like intelligent members of society. I wonder what would happen if we took them at their word when they say: I seen the patient, and rather then come back next week.... This is a verbatim sentence from a real doctor.
I ignore verbatim
and use common sense. If it is obviously a woman, ADT screen if you are on DocQScribe will tell you that. The doctors have these degrees but they are not perfect. Nobody is. I have a doctor who does not even know how to count, 1, 2 4, 8, 7, ??? Now I do not type this.

We are smarter than the docs sometime and just forget about verbatim in those situations.

They do not even know how to spell many meds either but you can't go verbatim here either.

You will give good patient care by typing what is right and ignoring the doc.
I just type them verbatim
Ehhhhhhh, this is Dr. Shinegagophoria dictating a discharge summary for Eggster Jonnnes. Ehhhhhhhh, ummmmmmmmm, discharge diagnosis: Sufanothupa, left knee. Ehhhhhh (19 seconds of silence) Ehhhhhhhhhhhhhhhhhhh. This is a 68-year-old, nooo, ehhhhhhh, go back, ehhhhhhhhh. This is a 67-year-old ummmmmmmm female, no, sorry, male who prezented to the E Rrr complaining of ehhhhhhhh, uhhhhhhh pain to his uhhhhhhhh (11 seconds of silence) left knee, no, no ehhhhhhhhhh, ummmmmmm, right knee. Errrr he suga DE rima ehhhhh kinlin aga foad she pte. He now prezents dieg shile feid ona. Make sense?
should be reports will not be verbatim...
couple of minor errors, but I am not on the clock, and I am furiously writing so I can get the point across.
Verbatim nonsense!
Thuh patient ah, um, ah presented ah came in ah today with a complaint of ah um left-sided headache, a headaches of a daily basis, um.........(shuffle through some papers or something).....um -  Comment:   So when they say verbatim don't we have to use common sense?  He had a hysterectomy, and that 5-year-old quit smoking last year.  Duh.......Verbatim accounts simply wear me out!!  Do they want it verbatim because they think they are saving money or what?  Ending sentences in prepositions, mixed tenses, no conjunctions or prepositions, etc.  A punctuation nightmare!!  Also their insisting on using acronyms, which have multiple meanings.  Am I alone out here?  I am so tempted to type something just once exactly, I mean exactly, as dictated.
Does verbatim equal garbage?
Do they say they want verbatim so they can blame the "dumb typer" when the patient record is incorrect?  The doctor says over and over that the patient is a male, yet "he" has had a hysterectomy, C-sections, etc.  Now, this is in a report where I also heard nothing about transgender. That is a minor example, but you get the point, right?  We are told to type what we hear.  When we hear garbage, we have to type garbage.  Apparently the hospital thinks the docs are flawless.  I want to give good patient care and provide accurate reports, but I can only do so much.
Glad you can ignore verbatim -
We were told very specifically to type word for word. We can send things to QA if we question them. Also have one doctor who specifies all his numbers be left out of order because he has some nutty system in his charts that he likes to use. What you do cannot be applied across the board, much as we all might like to do it!

verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):

Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."

Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.

You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."

If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.

If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.

Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
Verbatim Transcriber Wanted
*PLEASE READ BEFORE APPLYING*

We are seeking highly qualified experienced transcribers to handle the increased workload. We are ramping up for a very busy season and with that we are structuring our staff to handle the new volume of work.

Transcribers must be highly proficient and experienced transcribers. Only transcribers with experience transcribing from digital files will be hired. Please indicate your years of transcription experience and your current WPM. Please-No beginners, no students- you will not receive a response.

We prefer transcribers who can transcribe from digital video files as well as digital audio files. (MP4, MOV, WMV, RM) using the StartStop Transcription system. If you use a different system please state which one you use.

We have a series of interviews and conferences in digital audio format that need to be transcribed verbatim. This includes every single utterance and noise in the audio. Our client will have a linguist specialist go through the audio so it is important the transcript is exact. The content is not technical, speakers sometimes will have heavy southern accents, and the audio is mostly clear.

Accuracy is the key with these transcripts.
-Ability to include every phrase, word, utterance, and background noises
-Above average grammar skills
-Speaker recognition skills (ability to correctly identify multiple speakers in the audio)

There are quite a few of these and we would like someone dependable to work on this project.

Candidates must have the ability to transcribe from home with high-speed internet, a foot pedal, and up-to-date computer software.

Please email all relevant data and resume to careers@anptranscriptions.com


I HATE verbatim accounts
for every reason you mentioned and then some . . . like the fact that the company I work for says that it is a verbatim account, but they want certain things corrected, which I might could handle if it weren't for one QA dinging me for something that another QA will ding for when I do it the first QAs way.

Can't win for losin', but at least QA dinging me does not affect my pay :).
Axotol testing----is it verbatim or per BOS?

I've seen others post their transcription is verbatim, does that also mean their testing is verbatim or is it per BOS?  If per BOS, is it 2nd or 3rd ed?   Any info would be greatly appreciated.  Thanks.


TGIF


Has anyone ever heard of Verbatim Medical?
I just got the strangest E-mail offering me a job.  It sounds like they are just starting out and looking for MTs to begin in about 2 weeks.  They are out of NYC.  I'm already with a company that promises to start me in 2 weeks on a new account and so far their practices are questionable.  What is up with these companies?  At this rate I can quit a company a week until I find the right match.    
And even tricker is verbatim accounts...
I'm always torn between my nearly overwhelming desire to clean up every single misspoken word they dictate, but when it's a verbatim account, I usually leave the decision to Q.A. (my MTSO has a great QA squad), because a lot of times the word/s they're using make no sense at all. It goes against my grain after 20+ years of MT work to NOT clean things up.
I love your verbatim...that is hysterical. It also made my day....nm
x
All accounts are VERBATIM, so there couldn't be any normals.
x
I just recently started a verbatim account...

and I have to stop myself from making corrections and have to really concentrate on typing exactly what they are saying.  It's HARD!  But hey, they are indirectly signing my paycheck, so I gotta do what they tell me to, ya know?



That is way low! I also transcribe for a producer, verbatim, non-medical,
any typist could do it (unlike MTing) and I get $100 per 1 hour of dictation. That's ridiculous.
Here is the dummy office manager's verbatim response
The allogations you just made are unbelievable. I want to see the information you have as proof. Please call me tomorrow morning at 739-7500. Can you be at PROSC at 10am with your unaltered reports?


Do any companies allow you to edit the dictation somewhat or are you strict verbatim? First time do
,
I have 1 acct that's verbatim but they don't mind if I edit a little. I used to type insuranc
interviews where they would call people after accidents and I had to type every um, uh or cough. Kind of nervewracking!
I've always thought verbatim is not only an insult to the doctor, but also to our profession. sm
We are supposed to medical language specialists with an excellent grasp of proper grammar and command of the English language. What do I know? I've only been doing MT for 25+ years. It completely befuddles me to be asked to type verbatim because I have probably typed for 2 doctors out of 100s who can form a proper sentence! Just my take on the verbatim thing.
My previous post was verbatim from the company when I inquired at employment. Maybe (sm)
they tell everyone something different, like what they THINK they want to hear.....Guess I should have put it in quotes.
George says what he means or is it he means what he
but he sure does apologize in a way I've never heard a person whose company is valued at $8m a year apologize before and I've worked for companies who played who is the president of the week game! All I can say is that his personal interview about his high school reunion has a distinctly different style than his late January postings in which he degrenates the poster he tries to engage. Just remember George's quote we are misinformed.
What it means to me?
As an employee of Heartland, what my understanding is of what that means to me....I am still an employee, and more than likely the purchasing company will need me just like Heartland needs me now. Waiting for the conference calls to hear more information.
It means
That SoftScript screws everyone who has a brain between their ears.  The "newbies", and no offense intended, run the company because that is all they have because anyone with any experience has LEFT and rightly so.  They take your lines, make you think you are insane, have you work 24-7 to get a decent pay, and god bless if it is on time, which it actually has been x2 since they have been bashed on this board.  THAT IS WHAT ALL THIS MEANS.  The management is the worst, QA the worst, and lies beyond belief.  That is what all this means.  DUH.
It means they need it right now!
What stat. means to you as a Transcriptionist is that the turnaround needs to be fast! It would be identified in your accounts specs or your contract or whatever what the turnaround is.  Maybe it is an hour, maybe 2 hours, maybe 4 hours after it is dictated.  Whatever it is, it means that they need it back quickly. It has priority over anything else.
what does this means?

Im a newbie MT and trying to find a job.  I would like to ask what does this means as for compensation?  Is this good? 


Compensation Information: Subcontract, 9 cents for 65 keystrokes


what does this MEANS....
xx
Yes, I think that is what it means. Not sure why they don't just say so LOL.
x
It means there is no more. nm
x
So that means
You can thank the politicians in DC (both parties) for passing NAFTA and giving us the SHAFTA...
What do you think this means?
I'm wondering what this new COO means for us down here typing away in the trenches.  Does anybody know anything about him? 
for now usually means

until we get all our people making half what you do trained, then  . .  . .


 


SE means
statutory employee. Like an IC (independent contractor) you pay your own taxes, set your own schedule, etc, but as an SE, the employer pays part of the SS taxes. No benefits come with either IC or SE positions, other than freedom.
Thank you all, that means a lot to me
:)
exactly, which means
if you are going to claim yourself 100%, you need to present it also. Talk is so cheap.
OT for some means OOW for others

I normally work 3-11 pm.  I come on and look at my email.  The boss approved OT early this AM because we were out of TAT; by the time I punch in we're within an hour of dictation, BUT SHE LEAVES APPROVED OT UP THERE, and by 8 pm I'm OOW because all the day people got the OT (and are still on there wanting more) and I'm lucky if I get my 8 hours working secondaries putting in a 10 hour day.


How so? If they are IC, and know what that means,
x
OK, that means no. I'm sure if the SM

money was in your account right now, you'd be posting it all over the boards about how you were right.


My pay was in the bank on the day it was supposed to be-I wish yours had been also.


I'm not sure exactly what this all means
but I'll see what happens if i still decide to send my resume. Thanks for the information.
By all means, when you having nothing
proclaim yourself in charge of mtstars QA, fondle that typing police baton for a moment or two, then launch into full-blown attack mode and WHUP UP. FOP.
I would like to know what it means
NM
Know what IM means, but what do they
nm
I don't think that is what she means
I think (and I could be wrong) her hospital was bought by CHS and she was an in-house employee. She and her co-workers have to be trained as if they were new hires to Spheris.  They will go through a 90-day probation period as would any other new-hires.  The Spheris Specials Team will be covering her hospital's acounts while she and her co-workers are being trained.  Somewhere on here it was discussed that CHS or whatever their name is was out-sourcing their work to Spheris and it involved the hospital employees being transitioned at their current pay scale but then it could go down to the Spheris pay scale.  She's not training anyone with samples, etc.
So, not sure - EMR means??
Electronic medical records and does this mean they are entering template dictation or their own typing dictation, what?  Does that work, time-wise for them as they chug out 6-8 patients an hour.. 
What it means
is probably FELLOW. They probably saw it on some physician's certificate or some place in academia. The difference is that in medical school or academia, the title of FELLOW is earned, not conferred upon oneself's like the nonsense spewed by AHDI. And, like you, I think it stands for something unprintable. At least to my own mind, that is about all it is worth.
She said "embrace it" which also means
embrace the low pay it briNG suction with it. How do you pay for a gallon of gas that has increased by 300-400% with a pay check that has decreased by 50-60% or more unless you are willing to give up eating, sleeping, and breathing to have enough hours in a day to correct the mistakes created by this wonderful technology, usually done on a program that would have been thrown into the trash in the early 90s because they are so poorly written and so user-unfriendly, that is being endorsed as the "coming thing". This post was written by someone in management who is not faced with losing money in any way, shape or form, because even if the hospitals pay less per line, they will still continue to make more because they pay their worker-bees a third of what they paid before for the same amount of work.

Well, just maybe the tables will turn and they will have some major major medical disaster caused because of an inaccurate report typed by one of these wonderful speech recognition devices that they are getting rich from and the untrained Editor they hired at a less than minimum wage to edit the report did not know the difference in what they were editing.
By all means, CALL them, and if that
doesn't accomplish anything, CALL THEM again!!! Explain to them that you are being patient, but DO require an income........ may just be a simple oversight. I never hesitate to call!!!
I think what that poster means is that SM

to ask for a job to do only 300 lines per day (which for an average MT is about 1-1/2 to 2 hours a day) and a specific kind of platform AND to just "hop on during the day" is just too unrealistic in today's world.


Most companies who hire for part time want a true part-time schedule, 15-20 hours per week, 600+ lines per day (versus normal full-time 1200 lines).


I mean, think about it.  300 lines a day is maybe 2 consults or 2 H&Ps, 1 psychiatric report....see what I mean?  It's really not much work at all. 


I thnk it means
your scheduled hours approved by your CSC. But don't quote me on that, there is a # you can call and I'll bet Monday morning it will be full of messages. That line is only M-F.