Unorganized, no communication, no work
Posted By: go to the next page on 2006-05-13
In Reply to: MDI-FL - anon
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DTS is not a good place to work. Very unorganized. sm
They have offices in Nashville and Carlsbad, I know. I was all hyped to work for them but it was such a disappointment. They kept losing my paperwork and were adamant about your hours worked. The recruiter was horrible, but now they have the former SPI recruiter, so who knows? The manager was ridiculous. Not far, very nasty tempered.
Unorganized, feast or famine work, rude people, AND
Their new accounts are unpleasant to work on to say the least. They are no different than a lot of the other companies now.
Run out of work, no communication, pay
TT needs to work on some communication issues before
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Breitner - run out of work, no communication, pay
Plenty of work at TransHealth. As far as communication goes...sm
QA email is staffed round the clock and they are usually pretty quick to answer emails. There is always someone to answer the phone at the help desk etc. I've not run into any lack of communication.
There is a lot to be said for good communication and plenty of work.
Trust me. It could be worse and I should know. I have worked for some companies that I WISHED paid 10 cents a line and had poor communication and lack of work. You cannot go wrong it sounds with what your doing. I could only pray for that.
I work for Webmedx and the communication is poor. sm
The MT managers are okay about answering email. However, questions to upper management go unanswered--or even worse are answered with a defensive attitude that you shouldn't be asking questions. I'm suspicious of any individual or company that gets uncomfortable with questions.
Terrible to work for, bad communication, rude
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Sten-Tel runs out of work constantly and bad communication there. nm
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I stayed 3 months and then bailed out. Ran out of work, lack of communication, etc. nm
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If your impressed by bad communication and erractic work flow then it's the place for you..
I know a lot of people who have been there longer than a few weeks that have a lot better insight on MDI-FL and it's not a great review. Yes, the people are nice but is about it.. Nice unfortunately does not pay the bills or stop you from being frustrated because no one answers your emails, well I should say, in a timely manner, and if it is a money-related question like raises etc.. FORGET IT.. you will NOT be getting an email back on that one but you do get one telling you that you need to train on another system, which requires a C-phone, and one in which you had no desire to be placed on, or you lose your benefits. When people sign up to do accounts that are internet-based, it is for a reason. C-phones are a pain in the you-know-what..and then you find out that the account you were hired for is dried up most days, then you are told that you need to do another account that requires the C-phone or you will lose benefits. Thanks but no thanks..getting old.. but truly best of luck to you in whatever you decide.
I love it here; easy platform, plenty of work, great communication
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I love it there...best place I have worked...plenty of work, pay on time, excellent communication...
wonderful supervisors...who could ask for more?
I worked for them. Very unorganized and...
at one time they decided to not pay for any report with anything QA (and QA was a real joke) could call an account-specific error. There were hundreds of pages of account specifics. Even worse than that was that within the same account, there were doctor specifics...and hundreds of doctors! By the time you figured out who wanted what, you wasted a tremendous amount of time.
My QA person was not an MT - never had been. She had a BOS and maybe 2 Stedman's Word Books, but she knew it all. 
I do know they have more accounts than they used to, and the "Gerger" of Gerger-Moretti is gone, so maybe things have changed.
They are the most unorganized place ever. sm
had to send paperwork 4 times because they kept losing it. Crappy attitudes. Do not know how to treat people nice.
extremely unorganized and this
is after being offered a position three times by this company over the past few years and each time I have been turned off by how unorganized they are over there. I had the same experience this past week with them not getting back to me. Then they did and told me about two positions. I told her the one I was interested in but needed an answer about the ins. Then they called me back the next day but she forgot why I was even waiting for the call and then to top it off was told the position that I was interested was no longer available. This is the third experience with them. I don't have time to tell you about the first two. Incredible. I have a better job offer from TT (actually to return back to them on a better account) and Axolotl which I will decide on by tomorrow, and another from Transcend which I am turning down but Transcend is right on, very organized, answered all my questions, and told me what all she had available and I picked the one I wanted, no surprises and no being left hanging, immediately sent me the ins info by email before we even got off the phone! That is the way a company should be run as far as HR is concerned. The two that I am deciding on also are very efficient in answering ALL questions in a TIMELY MANNER and are organized. Debbie is great and Axolotl is very very nice and polite and immediately sent me the information I needed such as INSURANCE. I need to have questions answered before accepting a position. I will not go in blindly. I have a chronically sick daughter for crying out loud and some companies did not even have the decency to respond to me on ins. so they got nothing back from me. Oh and get this when I finally did get the ins. information from KS it was this!! http://www.geoaccess.com/phcs/po/ No information on nothing, just a provider look up and when you click on the home icon and travel your way through the website trying to find info there is nothing that states anything about what the coverage is!!
I will never apply for KS again. Three strikes and your'e out!!
very unorganized when I worked for them
When I worked for Inscribe last year, it was very unorganized...was hired and then it took them months to get me actually working. As soon as I got an account and started making money on it, they would pull me and put me on another account so I didn't make as much. I got pulled 3 times in about 2 1/2 weeks so I was not making any money. Also, yes, they do charge you for any mistakes that they have to fix. When they make a correction, they fax you a copy of the correction and when they did that, if they have trouble with their fax, that time is taken out of your pay. Ridiculous huh? Also, when I would go to get work, there was never any to pick up. When I inquired about this, I was told to sign on to another account and get work there but none of those accounts had work either. I would maybe get 1/2 work for the 4 hours shift I was scheduled. I still keep in contact with a woman that was one of the originals helping to get this company off the ground. She left because they were so disorganized. I quit after about 5 months of trying anything to get this to work. I went back to getting my own accounts and now am also in college for accounting. Definitely more money in that line of work!
Terribly unorganized is just the beginning with them
They take your lines from, send rude e-mails daily, never answer your questions, and have about 90% ESL. Too bad you took the job as I would recommend you go elsewhere.
Because instructor was going to be clocking out. Very unorganized
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Yes. It is the most unorganized and chaotic mess I have ever seen. nm
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Seem very unorganized - no tech help - software not very good
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that my dear is what you call an unorganized MESS.sm
she did the same thing with a friend of mine....
Comments from last year said they were very unorganized and had payment issues. nm
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I quit after 2 weeks. Unorganized, demanding, esp tech
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Recent contact who was there said they were unorganized, paid low, & flooded you with paperwork.
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VERY unorganized, ancient software, rude people running that show NM
NM
Of course you mean No communication.
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Don't do it! Bad communication there.
Bad platform and bad pay.
Communication
Ha-Some would beg to differ. Was told we were going to get ShortHand page to help new employees create shorthand dictionaries as this was new to us, haven't gotten, told we were going to be reimbursed for Shorthand, haven't seen that either and this came from the top, not a lead.
TT pay and communication
About the pay issue I don't float checks or set up electronic transactions because, who knows the bank computer system could crash in the interim. When I SEE it I pay bills. Anyway it's due on Monday so I don't count on it before then.
About the communication, I don't see why they need to communicate anything about this, they already informed us they were taking it in house, they did not say they were changing the pay date, so what's the big deal about this anyway? It has to be up to the bank because they pay everybody at the same time, but it hits people's banks at different times, anywhere from Friday to Monday so it HAS to be the bank reponsible for tht.
About the communication they answer only the emails they want to answer and ignore the rest which is about 75% of them. I don't email them much and I also don't get an answer much.
Still Transtech is the best company I have ever worked for.
communication
Case in point - when some of us were told we were going to start doing VR (at a lower pay rate) I think many if not most of us got jittery and nervous. Some were on here wondering if they should look for another job. Then we got a conference call in which the owner talked to us about what was going on, why we were starting this VR, the cost breakdown, her concerns but also hopes for it, heard experiences of those who had tried it, and I think most of us felt a lot better after that call. The owner didn't say she was excited about the new VR or promise that we'd all love it or make a ton of money on it. She was honest about her concerns about it and about why we were doing it and that's what we really needed to hear to steady us - honest communication about the situation.
Definitely the worst at communication!!
If you have problems, oh well.. If you have a complaint, oh well... If you check is always penalized, oh well... If you have realized that the line counts NEVER add up with ANY program, oh well.. Now, you get the idea. They could care less. There is a reason why people from other countries should not run an American business. They have no idea what your saying or care and you cannot get through to them in PLAIN ENGLISH because they do not understand that language. They only understand "PENALIZE" that is their favorite word. I am sorry but I had to vent.
Communication and concern
xx
True ... I got more communication from them
than I ever DREAMED of getting at MQ, and I loved it. What is the most difficult for me is that I trained on two hospitals of a very large account, and loved them, but then I was transferred to another hospital within that same account, and it is much harder. Not the worktypes, etc. - the docs are harder. But, some days are good, some are bad. Other than the account particulars, I have no other complaints with Transcend. They've been very good to me, and I like the platform, communication, TIMELINESS OF GETING PAID (they're REAL on top of that - my check actually arrives a couple days before payday). And, at least for right now, they have a lot of work - no worries about running out, at least not in the immediate future.
Don't go there. Bad communication, bad pay, India. nm
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No communication -> MTs wander off (sm)
when work volume dips.
All I want is better communication and more feedfback..sm
I never get feedback yet I got a message from the boss asking me to stop making the same mistakes. How do I know what mistakes I am making if I'm not told. That's all I ask.
They pay higher than most and their communication
I though they were very professional and the Beyond TXT platform was not half-bad. They treat you like a person and not someone from far, far away. LOL - They have my vote as well! 
I have never seen such a lack of communication
within a company. It would be easier on management and keep the MTs working if there were better communication and being able to put it in one place would be a win/win situation I would think. I've learned to not hold my breath for things to happen though.
No but they can be blamed for bad communication
They knew today that the checks would not be pending in the bank as usual. They knew 2 weeks ago this payperid would go in house. Wouldn't a little e mail stating that the payday will not be as usual since things are in house now? At least common courtesy to those people who do not expect things to be different than every week for a year or more?
Yes, I agree they need to have better communication on almost everything.
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lack of communication
is usually a good indication there is soemthing you do not want others to know.
Lack of communication? sm
What, exactly, do you want them to communicate to you that they have not already? They have sent emails and posted newsletters with the latest developments and they are holding a teleconference to discuss those developments.
Did it ever occur to you that not every worker is privy to all the internal workings of a company, not just in medical transcription but in most brick and mortar companies as well? We have a job to do at Webmedx, and that job is to transcribe accurate medical reports in a timely manner.... Period! Our job is not to concern ourselves with the latest acquisitions, mergers, or other business/financial developments that may or may not occur. They have people who are paid to do that, so we should do what we are paid to do.
If Webmedx is that intolerable to you, you might consider changing something you are able to change as I suggested below, or if you cannot or will not do that, then perhaps it is time for you to find some place where you would be happier.
The only problem I have with TT is communication (sm)
It seems like my email messages don't get through sometimes, but they are always quick to try and fix it. I even had support look into it. It turns out that management gets so loaded down with emails during the day that they can miss a few.
The only other problem I have is the ones that don't work their schedule during the week and then go whole hog on the weekend, leaving low work for Mondays. That irks me to no end (not the low work, the MTs). They should work their schedule. It throws everything off when they don't.
I've been there for 2 years and am still happy. Work is low once in a while, especially around the holidays and Monday as above, but it always picks up after about 3 hours. I do enjoy the break and always make up my lines and time when necessary. I try to do it during the week, but sometimes must do it on the weekend.
Get used to it. Communication has always been an issue. Also....
be forewarned that one of the bigwig frequents this board. Not that you care, but they will figure out who is saying what. Overall, when I worked there, I liked it but hated the communication issue.
The only communication I need is the paycheck. The
pay rates - communication
Why not just email your liaison or D to see what's going on? 'I have emailed a couple times telling her I am undecided on whether i will continue with the company and I have changed my schedule around to work 3 days for them/4 days for my other job - by the end of the year, I hope to make a decision and only work 1 job, based on what is coming down the pike. But I do keep in contact with both D and my liaison and tell them where I am at - as my hub says it's good not to burn bridges cos you never know if you will need to cross them again. Send an email, what have you got to lose/? Good luck to all us MDIers.
No communication at MDI-FL. Total chaos.
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I see an add for Transcription Communication Corporation, sm
I googled it, and came up with MTC Corporation, anyone have any info on this company? It is on the Job Seeker's Board.
yes i could just call them, but we have these boards to use as communication als nm
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