Understood - i'd go over her head. SM
Posted By: Queenie on 2007-12-12
In Reply to: I have told her - she keeps right on doing it
I agree that different STMs manage their work differently but I'd sure talk to someone higher up. There's no reason for one MT to run out when others are inundated.
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go over the supers head to the head of operations. sm
Any STM that does not reply to her people is a jerk and the head of operations needs to know.
What is not understood is that is that OVER AND ABOVE
throughout the day. And NO she never said that at all. For goodness sakes, if she had answered that one question without cryptic I start here and do this and then do that and come back and do more when it is available. That doesn't say if she worked more than 8 hours total or not.
She understood?
nm
I never understood why anyone would
pay a company to work for them. Shouldn't it be the other way around? There are tons of companies out there that don't require you to use their computer and who do not charge for the foot pedal, software, etc. 
I understood what you were saying. s/m
Very few things make me more angry than people who bend over backwards to not do what they don't want to do. I always say to cherrypickers: If *you* don't want to type a certain report what makes you think *I* want to do it? I know I'm flexible because whatever comes across my screen is what I've been hired to do. Reminds me of an op that I was privileged to get to do the other day, a quintuple bypass with the worst ESL I've heard in years. I think God Himself would have had a hard time understanding him. Obviously someone was HAPPY they didn't do it because the DT was way out of sequence. It took me exactly 1-1/2 hours to complete the sucker and when I was finished it looked like swiss cheese. I was at the end of my shift but when I heard it I wasn't about to sign on off and leave it for someone else. That being said, I do believe I can call myself flexible. For all I know Ms. Bend Over Backwards Happy may have been the one who skipped over it. And speaking of which...cherry pickers can cherry pick in so many ways that no company can do anything about it. I'd like to wring their necks right off one and all!!!!!
Not sure if you understood financially I am not able to
switch careers. Bless you if you have enough money to do that for yourself.
Luckily, I am not one of these people who does not have a good job, I do, but whatever the reasons, mainly greed in my opinion, I am losing a lot of benefits and money steadily.
if you want to blame the MTs that is fine but one thing I have never understood is managements lack of ability to well manage. when I was in management people were not qualified never even got positions so not sure who is to blame really. why do all these (yours words) shoddy MTs get hired. Management is an art, and companies that let this go on just so they get their work typed - I do not think a lot of them really care how it gets done. Now I am speaking of the bigger companies. they pawn off any conscience they have on the MT making us solely responsible for caring for the patient when if anyone was really concerned about the patients healthcare would still be not for profit and not a business like it has turned into. But we MTs are the only ones expected to put out 99-100% work or get our pay reduced in many cases?
Gotta run right now but I could not disagree with you more really in some things.
I understood your point
I understand your point totally. My point was that they actually promote those 10 days off without pay as a fringe benefit, when we have many more than 10 days off due to no work, or at least this has been my experience since October. Add this to the constant hiring and it makes me sick. I work with Editscript and they won't let me have a dictaphone account. Unfortunately, I haven't found anything else yet.
I understood what the other poster was saying
Of course your management will know what type of report you get. What the other poster was saying was that the end product would be the same if it was corrected by you through editing or corrected by you through erasing and straight typing. Being familiar with VR editing, I can tell you that some reports are so bad that it is far less time consuming to completely erase the whole report and type it than it is to try to correct it. This often happens when the physician or account is new to the VR platform. It sounds like you have been very fortunate to be placed on a VR account that has been trained for a while now and so the reports generally come through as a breeze. I've been on the other end where it was much easier/quicker to erase the VR report, enter my shortcut for a particular procedure and make 1 or 2 adjustments than it would have been to edit all the garbage that came through.
yes, understood BUT it is the fact that sm
it is more -- it is that we are losing our jobs period. I don't blame the phillipines or India employees, that need to make a living just like us. It is when we become the minority.
Just like all the foreign born doctors are here (and bring there cultural attitudes with them, I might add. I believe in sharing and a better life, but we no longer even have a choice of American born, attitude, culture physicians,etc.very very few in my area which is
Victorville, Barstow, Apple Valley California. Just are none, not even half a dozen.
There was a thing on TV, I think it was PBS where in India, the Hollywood cartoonist (there was another word for it, I forget, anyway, their jobs are outsourced from Hollywood to India because here it would be 73 million and there it is 30 million to do the job.
There must be some solution where the U.S. employees are able to survive too.
Look what they expect us, very well versed, very skilled technician in the medical field, who must actually know more that the doctors (they get an inch to the left or the right and they need to call in a consultant, and we are offered, 2.5, 3,4, 5, 6, 7, 8 cents a lines.
Figure it out, say 1000 lines a day, that is 125 lines an hour TIMES THE ABOVE to get your hourly rate. This why the MTs are frustrated. This is WHY.
Not Seymour, but I understood the post.
Seymour wasn't making fun of ESLs. Anyone working for Transcend would know that there are several accounts that are very heavy ESL. Seems kind of [fill in adjective of choice] to post an ad for 1 account that is no ESL. Most people aren't foolish enough to believe that the majority of applicants are going to apply for a heavy ESL account when there is one with no ESLs. We're also not foolish enough to believe that if we get hired for the no ESL account we'll be on that account for long before running out of work. The no ESL ad is a carrot. I'm just figuring (from Seymour's post below about Gone with the Wind) that the Scarlett interpretation is because Transcend is in Atlanta.
Oh, I understood your point perfectly.
Your statement was why call it a holiday if you don't get paid. To which, and I say again, it's a holiday whether YOU get paid or not, something you should have made a note of when you were hired.
And, BTW, individual beliefs and holidays and pay - and our attitudes to such - are all related to our human existence, existentially speaking.
KUDOS TT23,,,like you I understood what TT was doing
they explained rather clearly. It is a shame that this situation (which was only meant to help TT MTs) got so blown out of proportion. These are just rumors, bad rumors,, it amazes me how someone could totally miscontrue a very clear email!
I understood her to mean she was paid hourly plus
x
Exactly! Glad you understood (& I'm ex MQ myself so I knew it when I saw it too!) nm
x
Understood, but MTSO's cannot afford
to sue every poster on these boards because of their bad press, or whatever you want to call it.. defamation seems extreme, but I didn't read the comments made by the posters who are being sued. Most people here post general angst-y things about companies and if a judge were to read over the comments on this board, to get an overview of the climate and what is considered normal conversation and postings on these boards, they would probably see that this is a normal, everyday occurrence on message boards. Are they going to shut down every message board? Where would they start? As someone said, some of the angry, horrible postings in the political forums are much worse than anything said on the company forum. IMO. I believe that on these boards the MTSO's AND the MT's BOTH post angry things at times. No one is innocent here.
Oh, I understood the post precisely and still
the people letting VR just go thru in order to not be docked should be immediately terminated.
I never understood how MTSOs came up with not paying for spaces. sm
You have to hit the spacebar just like anything else, and the document would be pretty darned hard to read without them. I refuse to work for cheaterhead companies like that. Thanks for passing along the information.
If you like ESL, head on.
Good luck.
So sorry - I wish the head of QA at my co.
.
Right over her head.
nm
I would go over STM's head, I do not SM
think you were told the truth at all.
thank you, it went over my head, but do you think
we would all lose our jobs if we go ahead with something like this - all MTSOs have to do is do 100% overseas outsourcing rather than 50% or whatever they do now.
in other words, what the union even told my partner at his job at their last contract negotiation, you can just all be replaced...
what happens then because I am not young enough to really do through that in my life right now...
can you tell us more
You hit it on the head, and while I am
at it, NEVER download an upgrade to that platform for at least 2 months. The fixes have more errors and problems than the original program.
Just goes to show, like my father told me, never buy your own building for a business. You fall in love with it because you own it, but when you need to change or move to keep up with the times, you are stuck with something that is dead-end. Seems Transcend put all their eggs in one basket with that lousy program and expect everyone else to fall in love with it the way they have. It certainly takes more time than any program I have ever seen to complete the demographic data part and of course you are not paid for that. Then you get the stop signs, the lost jobs, server error, and on and on and on. Good thing those Indians love it since that is probably 50% or more of their work force by now.
I think you ought to go over their head!
I've done MT and QA and there's a way to give constructive criticism and there is a way NOT to. There's no excuse to be rude or to talk to an MT as if they are a child or a moron! If it just happened once, I might advise you to chalk it up to them just having a bad day and taking it out on you, but from your comments, it sounds habitual. I hope you can get it worked out. Save their emails so you can show it to whoever is above them to back yourself up!
If you have to, go over their head
Being complicit with cherry-pickers in my opinion is favoritism and is wrong. Go to the CEO if you have to. A team lead who lets cherry-pickers get away with it is even worse.
Wow, it isn't just in my head
Thanks for saying exactly what I have been through the last several years with that company. They are trying to start the games up again, and I am sooo tired of playing them. I really do just want to work and get paid a decently for it, but they make that impossible. Of course to hear someone there tell it, I should be producing 600-plus lph like she does at the same company...
Never head of them, but....SM
DSL is high speed, so they definitely don't sound to knowledgeable! LOL
You hit the nail on the head. They get what they pay for!!
I will all come back to haunt them!
Head in sand?
Well let me know when the line stealing law suit pans out for you. It sounds like you are doing fine where ever you are now. I hope nobody ever tries stealing lines from me.
If that happened to me I would quit too because that would be the only reason I could think of that a company would take my lines. They must not want me to continue working for them.
Thanks for signing your post by the way.
What are we looking at?? Just a head on a soapbox??
x
You hit the nail on the head
Unfortunately for the remote MTs, a lot of areas around the country hire very few, if none at all, in-house MTs anymore. Most of the work is done by services. It seems that everyone is trying to cut down their own overhead. The hospitals/clinics by outsourcing to services, and the services by cutting rates and benefits. It all trickles down to the MT who takes the brunt of the cuts, but who is also expected to give back the most. It's really no wonder the morale in this profession is so low. That alone will affect the ability to hire skilled, experienced (more than 10 years) MTs. Maybe I'm alone in my thinking, but it seems like it will breed a whole new generation of MTs that will hold the idea that they will give what they get. And in a way, I can't blame them.
Oh come ON! She lied her head off. sm
She lied on the boards right up to the minute the electronic e-mail came out that said she had sold the business. Good gracious, some people have a short memory. And when she was in the process of selling, she was send out e-mails saying how sick she was of all her MTs and talked about their K-Mart clothes and Kathie Lee hair. I remember those e-mails being posted. Pretty bad. LIAR LIAR PANTS ON FIRE.
You hit the nail exactly on the head!
I did write in my contract not to ever call into my system with a cell phone. The dictation was as clear as a bell. Now I am working for another service that sucks, garbled doctors putting their phones on the desk while they shuffle through films.... gads....
Get your head out of the sand,,,,
We all know what is meant by an off shore man, just like an off shore company. And the problem I see, is these offshore men think they can come to our country and treat us women like they treat the women from their homeland. When in Rome, do as the Romans do. Treat us with respect and consideration, not like paid slaves who are just here to serve you. The offshore men I have had business dealing with are lying manipulators. The only ones that have any morals are the ones that came here as small children and grew up here. When did your DH come to this country? Was he born and/or raised here or did he come here after he was grown up? Either way, I am sure you have experienced the same thing watching, if not DH, then other men from his family.
Head spinning
I am pullling my hair out trying to figure out pros and cons of the numerous companies that are out there. I have read through numerous posts and have found them very helpful.
But, I have a few questions:
Has anyone heard of NorthWest Mediscript? I think it is local to my area (Pacific Northwest).
I hear LOTS of good info on Transhealth. Anyone have anything to add to this?
I have seen very little comments regarding Webmedx or Windrix. Any thoughts or comments?
Basically on these companies what is your opinion on how you have been treated? Did you have plenty of work? How did you like the platforms? Were they flexible in terms of hours? Were you bounced around from account to account and doctor to doctor or were you allowed to stick with a certain few and familiarize yourself with them so that you could become proficient at them?
Feel free to email me with any info. Any pro or con would be greatly appreciated.
I think I will soon be taking the plunge and diving in and just start contacting companies that I have narrowed it down to.
I tell you what, the mass of choices makes my head spin.
You hit the nail on the head (sm)
about the location factor. If I lived in Kentucky or something, this would be decent pay. But I don't, I live in San Francisco. Of course, the answer that comes immediately to mind is, Then move! But I've lived here forever, and this is where my life is. I have many friends who left SF for other parts of the country, including CO, TX, NY, MI, GA, etc., and they were all miserable and came back. Once you've lived in SF, it's hard to leave because this place is so unique. Unfortunately, too many other people feel the same way, and housing is insane. The cheapest you can get is maybe a run-down studio condo, and that will run you about $300,000. A house? Forget it - half a million to 3/4 of a million. A friend who is currently house-hunting just looked at a place for a half-mil. that had rats in the kitchen and on the back porch, and mold on the ceiling.
ANYWAY, yes - I forgot to include in my original post that I wish MT companies would adjust salary for location, but then they'd probably never want to hire people who live in CA!
You hit the nail on the head...
we MTs work longer and longer hours for far less money. Nowadays, if I pay my rent, phone bill and car insurance, I'm left with about $20 to eat on for TWO WEEKS. I stopped heating my apt., and I guess the next thing to go will be my health insurance.
LOL... you hit the nail on the head
w/ that! Yep she told me that same phrase hit the ground running. She is a complete fruitcake, believe me. I have all the emails to prove just how inconsistent she is. I am so glad it didn't work out because she has very unrealistic ideals/expectations.
You hit the nail on the head, especially...
when you noted that companies and/or their representatives pose as MTs. I, myself, have been a victim of that. I was very naive and had no idea that grown mature people actually do this. I had inquired about good companies to work for and an employee praised her company up and down, how it was the best job she ever had, would never leave, excellent benefits etc.. She told me to contact her supervisor about this great opportunity. Well, come to find out this great employee and her supervisor a.k.a. recruiter are one and the same, and as far as I know she is still doing that. She gets people sucked in by this praising employee. When I talked to actual employees they stated what a nut job she was etc.. Well, I could not disagree with that as all I could think of is,how could someone do something so deceitful even worse you have to worry WHY they would do that..and I guess it is obvious. If people heard the real truth, then they would not apply there. I think the bottom line is.. at least for me, I take EVERYTHING with a grain of salt. Some people love their jobs and some do not, regardless if the job is good or not. It is all subjective. Some of us have bad days when we are burned out on the profession and do not want to work PERIOD. Others are oblivious and are just happy to be alive so throw them a little extra cash and they are happy. We all come from different backgrounds, personally and professionally. At different times in my life, I would have stressed out about being offered 8 cpl because I needed more money as a single parent. Now, 8 cpl is fine because I am more financially secure. You just have to find your own fit in whatever matters to you..more money or maybe flexibility or perhaps good benefits. We all need something that one company may not be able to accommodate and thus we move on, some more bitter than others.  Sorry for the rambling. I really just wanted to comment on that YES people are deceitful on here so you have to make your own choices and just keep in mind you really do not know whom you are talking to so dont believe everything you hear and there are two sides to every story. I have worked with transcriptionists that were so awful it was unreal. When they were fired, they blamed everyone else and how terrible the supervisor was etc..Those employees no doubt tell everyone who will listen what an awful place to work that is. Yes, I would find them awful too if they expected SOME quality.. NOT..Just goes to show....to each his own perception.
You hit the nail on the head. sm
We ARE working for nothing and who wants to do that if you can make more at Wal-Mart and not have to kill yourself doing it? Not enough qualified MTs, my behind. There are plenty, many have just been forced out of the field by poverty wages that won't feed the family!
No wonder their head of HR resigned.
They are dropping like flies.
Lets see, the recruiter and now head of HR - in a month. two big positions....
I think you hit the nail on the head
too many have MT'ing as a hobby/vanity job...pocket change for the little woman...and no offense to those of you who are lucky enough to have the hubby that pays the bills (boy I wish mine did!!!) but it does create the illusion that this job can be done by anyone and should be paid as such.
Hit the nail right on the head
They are going to VBC. This not only impacts our line counts but how they calculate our holidays and vacation pay as well.
Waiting to hear from my account manager as to what kind of line rate they are going to be offering me before I make any decisions.
Has anyone had this conversation yet?
My reply went WAY over your head...sm
I know ALL about laughter. Lighten up hun, and
SMILE! It improves your (maybe) face value. hehe
Hit my head and now I am wiser!
I was offered an IC job, which I turned down because as I explained to them, if I am going to commit to over 12,000 per pay, I would like to be an employee. They agreed and asked if I could be an IC for one week and start employment on 06/30. Well, I have been working as an IC for nearly a week for them. I have not seen any employment papers or IC paperwork. I simply turned off their software until further notice. I get the feeling when Monday roll around, it will be a different story and I would have helped them clear up a lot of ESLs and other work that is behind. I will not work anymore for them until I see some kind of paper work. I do not even have a logon ID, have not filled out any kind of paper work, etc.
You hit the nail on the head...
They used to be a great company to work for. Until a few months ago when they got GREEDY. Keep running.
You hit the nail on the head.
They are weeding out anybody no doubt that passed but might be a bit upset when they are told everyone starts out at 8 cpl - no exceptions. Keep looking and you will find a company that thinks experience and good work ethic means something. Good luck.
Hit the nail on the head!!!!
I have been preaching this for years. This is so very logical. Why should we be forced to LOSE money. Also, these companies who call us ICs have the nerve enough to get angry when we don't want to waste our time doing crappy dictators telling us that everyone has to do them. No, you let the people who are paid hourly do them, and if it takes 2 hours to do a 2-min dictation, who cares, the MT is not losing money, and the work is being done still.
Hit the nail on the head--thanks!
...can suck the energy right out of you, distract you from your job...
I can understand if an owner, or anyone else, is under pressure and occasionally has a bad day, but when it becomes the rule rather than the exception, it's time for the basher or the bashee to move on.
If I'm making frequent or careless mistakes, I should expect someone to get cranky about it. Maybe it's carelessness, but it could also be a misunderstanding of a procedure or even a glitch in their program.
To assume carelessness and come down on someone like a ton of bricks for an isolated mistake is unwarranted and demoralizing.
I found myself in such a situation recently and spent way too much time responding to the email, after I peeled myself off the ceiling, mostly trying to tone it down several notches from take this job and shove it.
After several re-writes, I managed simply to point out the glitch in their system and say that I welcomed feedback on recurrent or careless mistakes, if that were truly the case.
In the meantime, I have stepped up my search for another job. I should really be grateful for this proverbial last straw as a motivator not to keep avoiding the dreaded job search for a better fit and trying not to go from the frying pan into the fire.
I'm trusting that time will sort things out. If I'm careless and over-sensitive, I won't be able to keep a job. If an owner or supervisor is unreasonable and under-sensitive, they won't be able to keep workers and clients.
EXACTLY! You hit the nail on the head...(sm)
People say things on this board they would never say to someone's face. They can hide behind their keyboard and type out the nastiest stuff a person can say to someone. But communicating with them face to face is much better because everyone is nice then and you can actually find common ground. So it's just this board and the fact that they can hide and no one can see them, is the reason things get so nasty on here.
Well, ya hit THAT nail right on the head!
I was thinking that...What's the difference if I'm sitting my backside in Rome or Paris or London, when over in India they're cranking out the reports? I wonder if any special provisions would need to be made for the platform or anything.
Hmmmm....
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