UPDATE ON MY FOCUS INFOMATICS EXPERIENCE

I'm only sharing my experiences in hopes that it will help others.  It is not in my character to sit back and be silent.  I thank mtstars for allowing us this forum to help each other.

I'm finally DONE with Focus Infomatics / Nuance.

I used to post a lot of positive information here about my job at Focus Infomatics/Nuance.  (Nuance bought Focus Infomatics in 2007).  It used to be a very nice company to work for, IMHO.  Anyway, the working conditions were on the decline over the past year, but started to go really sour a couple of months ago. 

A lot of people have complained about India being involved in the medical transcription industry, and I do understand the concerns about offshoring, but I would LOVE to have my Indian manager back.  The American lady that took his place is simply cruel.  I have no other word to describe her.  If I had waited for her to give me work, my family would be starving.

I did stay for awhile, hoping that an adjustment period for new management would end in a positive way, but that just hasn't happened.  It is getting worse and worse.  I guess I can't blame the new HR director, as he had absolutely no experience in the medical transcription industry, or even the medical field, prior to working for Focus/Nuance.  According to his online resume, he was a Marine recruiter and then worked for Reebok, among others.  So, he likely is just following someone else's orders.

I've found another MT job, at a company that seems to care that an employee succeeds and has enough work on an account that matches his/her experience and preferences.  Though I am prepared for many surprises along the way and won't be too shocked or devastated if the bubble is burst soon into the game, it couldn't be any worse than it is now at Focus Infomatics.

The main thing that I cannot forgive Focus for is hiring more people when I don't have enough work.  I have received excellent monthly reviews, so they cannot tell me that their silence is due to my inability to produce.  Maybe they want me to quit because I am a high producer; who knows.

At any rate, I must thank Focus Infomatics/Nuance for the learning experience.  When I write my book, I will certainly include these experiences in it.

Best to all of you who are current or future employees of Focus Infomatics/ Nuance.

• UPDATE ON MY FOCUS INFOMATICS EXPERIENCE - Alice
  • You should report that team leader to M.L. - sm
    • Payback is what comes after notification that your sup is being unfair. - Sounds good but...
      • I am sorry you were - Concerned TL
        • Thank you all - Alice

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I'm only sharing my experiences in hopes that it will help others.  It is not in my character to sit back and be silent.  I thank mtstars for allowing us this forum to help each other.

I'm finally DONE with Focus Infomatics / Nuance.

I used to post a lot of positive information here about my job at Focus Infomatics/Nuance.  (Nuance bought Focus Infomatics in 2007).  It used to be a very nice company to work for, IMHO.  Anyway, the working conditions were on the decline over the past year, but started to go really sour a couple of months ago. 

A lot of people have complained about India being involved in the medical transcription industry, and I do understand the concerns about offshoring, but I would LOVE to have my Indian manager back.  The American lady that took his place is simply cruel.  I have no other word to describe her.  If I had waited for her to give me work, my family would be starving. 

I did stay for awhile, hoping that an adjustment period for new management would end in a positive way, but that just hasn't happened.  It is getting worse and worse.  I guess I can't blame the new HR director, as he had absolutely no experience in the medical transcription industry, or even the medical field, prior to working for Focus/Nuance.  According to his online resume, he was a Marine recruiter and then worked for Reebok, among others.  So, he likely is just following someone else's orders.

I've found another MT job, at a company that seems to care that an employee succeeds and has enough work on an account that matches his/her experience and preferences.  Though I am prepared for many surprises along the way and won't be too shocked or devastated if the bubble is burst soon into the game, it couldn't be any worse than it is now at Focus Infomatics. 

The main thing that I cannot forgive Focus for is hiring more people when I don't have enough work.  I have received excellent monthly reviews, so they cannot tell me that their silence is due to my inability to produce.  Maybe they want me to quit because I am a high producer; who knows.

At any rate, I must thank Focus Infomatics/Nuance for the learning experience.  When I write my book, I will certainly include these experiences in it.

Best to all of you who are current or future employees of Focus Infomatics/ Nuance.

Please tell all the good and bad!!

Thanks

Are you with FI right now?  Just wondering if your full time or part time.  I would only go on part time and wonder if that would keep the work consistent?

Thanks, again!!

I've taken part of the test at Focus Infomatics and they called me asking why I hadn't finished it, if I needed help, etc (I was just putting it off).  I have 2 years hospital experience.

Anyone worked for them? After some of the archives I looked at I'm starting to get a little nervous... and their website has minimal information about them.

Pros, cons? Benefits? Any input would be appreciated!

Hello - I interviewed with a very nice woman; however.... the QA pay is 3 cpl, they have absolutely no benefits, no PTO plan in place, no shift differential, lots of no's and the 3cpl - I believe that, if memory serves, there is a quota as well !!!  However, according to the woman I spoke with; their VR software actually increases the MTs line production up to ---- ARE YOU READY ?? ---- 400% (yes, that is 400 percent)!!!  Wow, and I'm not impressed as that is not realistic .... you be the judge.

They don't mention they outsource work either  - Most all of the Transcription Companies are outsourcing work because the MT work force is slowly dwindling - there are no young women or young men taking the places of those of us who have been working since just after the chisel and stone.  I just want to know when I inquire that a company is telling the truth.  If they hide information or provide mis-information up-front what do you think your work relationship will be ??? 

I just started with them this month.  They do IM, but not to death.  Only when there is a stat job that needs to be done, they will let me know it is coming up next.  They are very flexible with my work hours.  So far I have no complaints.  Yes they do deduct for errors, but they let you know that before you sign on with them in their contract, so there are no surprises.  They want an accuracy of 98% and above, and any good MT can maintain that.  Good luck with whatever you decide to do.

Just curious, thanks.

Just to clarify; my only problem is that I am not making money. Otherwise, I have no complaints.

Okay, I read the posts below on Focus Infomatics and seems some were not happy with them.  Is there anyone who is happy with them?? Just wondering as I was offered a job opportunity.  Thanks for the input.

I have been waiting 2 weeks now to be trained. I get excuse that they are having technical problems. If they are having technical problems, how is the work handled? The person who trained me on Dictaphone was rude. I am still waiting to be trained. I don't recommend them.

Has anyone ever heard of this company - Focus Infomatics?   Any info would be great.  Thanks. 

Say - i work for Focus Infomatics - been there about 2 months now - I get paid on time always - never got my pay docked - seem to have work when I need it - true 4 cents for editing and 8 cents for transcription for acute care which might be a little low but plan on asking for a raise in 6 months - anyway, everything I've been reading is not true - pay isn't the greatest but then most MT companies the pay isn't that good - unless you work for a physician direct you are not going to get big money doing MTing - I receive soc sec so this job is just a supplement but for younger people who want to support themselves doing MT I would say get out of this business - you are not going to make big money to support yourself doing this unless you work direct - I dont know where this profession is going - but we are definitely ALL underpaid - and one more thing - there is so much negativity of companies on this board - why dont the happy MTs share where they work so a lot of us can apply to good companies - instead all I read is how bad every company is - if this is the going trend and that there are not very many good companies - it's time to leave the MT profession and go on to greener pastures - we work very hard - these words are not easy and we are all UNDERpaid - but unless we all get together and unionize i don't believe this profession will ever improve.

Considering accepting employment with Focus Infomatics...Any information about them?  Good?  Bad?  Experiences?  Do?  Don't?  Any advice would be good.  Thanks in advance...

I just passed my course and I am looking for experience.  Does anyone know anything about Focus Infomatics?

Thanks!

I just received an offer of employment as a QA with Focus Infomatics.  The only information I can find on this company is two years old.  Anyway have any recent comments on them? TIA