Transolutions Apex
Posted By: Transolutions employee and very happy on 2007-10-12
In Reply to: Transolutions Apex platform - Concerned
Do you have high-speed DSL or cable? If so, I don't think you will have many problems. There are some bugs to work out, but they are constantly working on them and will have them figured out soon enough.
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The Apex Transolutions uses
is a proprietary system developed in house.
Transolutions Apex platform
I was just wondering if any Transolutions people here use Apex? My account is moving over next week, and I have heard only a little feedback here and there. Any opinions from users of this platform would be appreciated. Thanks!
Any Transolutions MTs who work on Apex?
Are there any current Transolutions MTs who work on their Apex system and can tell me what it's like? Is it a good platform? Can you be productive on it? You can email me privately if you'd like. Thanks very much.
Anyone using the Apex software with Transolutions yet? Wondering
s
apex = horrible
nm
Apex is awful
I just quit working for a company that I otherwise loved because of Apex. It does EAT reports. Run away!!
Apex/Rad editor
Is 4 cpl reasonable pay for Rad Editor requiring 10 yrs exp? Seems low to me. Anybody know anything about Apex Radiology?
APEX IS AWFUL
Numerous problems each and every day. Constantly calling support.
APEX PLATFORM
Can anyone provide me with insight on how to make good line counts on this platform. I have been working on this platform for more than 2 weeks and I can't get above 135 lines/hour as opposed to doing over 200 lines in my previous position. If I can't get any better, I will be quitting. Thanks for your input.
Used to be Apex or something. Bad program!!!!
It's still Apex and it still stinks sm
I'm hoping to leave there this week. It is Apex and it really is the pits. There is nothing MT friendly about it. I also came to realize they only have 1 account so with that always running low there isn't much hope for making a living there.
Apex is HORRIBLE &
you have to agree not to do any Java updates and keep your system bogged down at 5.0 (Java now at 6.11). It makes your whole computer slow, as well. I don't think the dictators were too bad on the account I was on (maybe 20% were horrible), but we did have our share of cherry-pickers that would leave only the bad ones when we were low on work.
he owner is nice. The office folks are nice. QA can be a little crochety. The thing that irritated me the most was all the formatting rules and how the rules constantly changed. Nitpicky stuff. Also having to constantly clear your file cache and the Apex POS being constantly down. Junk!
If you quit, remember to update your Java & your computer will be normal again.
Any info on Apex Radiology?
Are they a reliable company? Do have benefits, if so, what are the benefits?
I heard it was called APEX,
nm
Apex is proprietary thought sm
How were you on it at another company?
..this if you currently work there? How is the Apex software to use? nm
s
I believe Apex is a proprietary software used only by
Transolutions. Unless there is some other platform by the name of Apex
Worked on Apex, horrible..
As far as I know Transolutions is the only one that uses it. Worst platform I ever worked on. It is very difficult to get a good line count so you aren't the only one. Lots of other gliches with them also, quit after 2 weeks, making twice with another MTSO. Good luck!
Platform (apex) has problems SM
Hi there:
I have worked at Transolutions for almost 6 months. I wanted somewhere I could work for less than fulltime and get benefits.
The PTO is not bad at all (2 weeks of vacation a year, work half-day 3 of 6 holidays, other 3 are PTO, plus a week of sick leave and 1 personal time day.
The health and dental benefits for me are not quite as good. I live in a rather small city and if I ever needed to go the hospital I would have to travel 80 miles, same for in-plan dentist. If you live in a larger city you might have better coverage.
The company is small, around 180 transcriptionists. So you get lots of personal attention (customer support knows you by name). QA is not too bad. Management seems fine so far.
The real downside is their platform. Their new Internet based platform is called Apex. There are major performance issues, with it being impossible to transcribe while downloading (it freezes while downloading), freezing even when not downloading, just plain downtime from servers down and what not, disconnecting if there is any fluctuation in your internet service.
There are also several flaws in the program itself: Autocorrect glossary will not accept a 2 word abbreviation (i.e., doe snot to does not). You cannot add your autocorrect glossary from spell check. Spell check suggestions are usually useless. The program doesn't automatically spell check on download. Find & replace doesn't work at all. No change all option on spell checker. Slowing down or speeding up the sound drastically distorts voice. Work types are listed in no particular order (makes it fun to search through 40 different ones if you need to change). Physicians listed in database without their specialties. There is also no way to review past jobs, voice or text.
Is Apex the name of the hospital account that
you are assigned to? It doesn't sound familiar to me. They also must have 2 different QA teams because super nice as you describe doesn't come close to what I've experienced. I'm glad your happy though.
Apex platform leaves a lot to be desired
I couldn't make any lines on it. Feel free to email me if you want more details. They do seem to be nice people.
Be wary of their platform. If it's Apex, I'd run. No money to be made there.
I would do whole pages and only end up with like 30 lines. No thanks. I would have starved at that rate and it could be their line counting system too. They do it based on only black visible lines which obviously means no spaces. Good luck though. If I remember right, they send you the footpedal but it's been a while.
The platform used to be Apex. The worst thing I have EVER worked on.
I quit after a few days of struggling with that garbage. I made like $9 in two days LOL. I just remember typing a half hour only to get 30 lines and it was like over a full page of text. I'd say rip off...
I used Apex with another company and it was awful. I'd do a full page of transcription and it'
out to be like 30 lines. There is no way. I quit after 2 days. I felt like the reports were easy but I was not working all day for $6 an hour.
Meridian and Transolutions.. ESPECIALLY Transolutions
xx
If it's Apex, steer clear. I was on it with another company. It eats reports. Too many screens. s
The spellchecker doesn't work and it was REALLY hard to get a decent line count with it. It's also not compatible with too many expanders.
Is Apex an internet word-based platform? Havent heard of it...
x
Transolutions
I have been with Transolutions for over 2-1/2 years and cannot speak highly enough about them. They have stuck with me thru thick and thin due to personal health issues; I am averaging $18-$20 an hour; the medical insurance is the best I've ever had; they spend time and money helping MTs get proficient and productive and grow in their careers, etc. They are offering a referral bonus through September 21 for anyone I refer and is hired. If you are considering this company, please drop me a line, and I'll answer all your questions. I would appreciate the opportunity for the referral. Thanks! Donna The website is www.transolutions.net
Transolutions...
Well, my dear, MQ has thousands of MTs, some of whom have been there over 10 years - but it doesn't sound like they do anything right!!!!!!!
If that company is a good fit for you, more power to you. But, just because someone else didn't like them doesn't mean it was a "personality conflict" or "Degree of professionalism" issue.
If you really want referrals, you might try being a little less condescending.
Transolutions
If anyone is working for this company, please email me and tell me what it is like to connect with them, etc. thanks
Transolutions
Been there almost 2 years - very happy. I am former MQ'r, always astounded when MQ/Spheris types say they think there is no better place to work than those 2 crap companies. Transolutions has paid time off, (I'm part-time and accrue hours). They have paid holidays off -- you will be required to work holidays and alternate, i.e. you work July 4, Thanksgiving, Memorial Day one year, then the next you work New Year's Day, Labor Day, Christmas -- I may have mixed them up, but in any event, you get paid holiday/bonus for working holidays, they PROVIDE your equipment even if you're part time, they reimburse your phone line, they have you set it up with a specific phone company -- I forget its name. But they do pay it. If you are FT, they have health, dental, I believe life ins. They will reimburse for AAMT CMT exam after you pass it (Full time). Also, referral bonus if you recommend someone and they get hired. Discounts on all reference books/materials you buy through them (I think 40%), you have mandatory 1 weekend day with weekend shift differential, and that's just off top of my head. Oh, cash bonuses on your anniversary every year you are with them, which go up each year. Their standards are higher than anyplace I've ever worked, but that is a good thing. I think quality should count for more than it does with previously mentioned MTSOs. I think you would like them. Oh, and PAID training for 1 week before you actually start first official paid day with them. A guaranteed line rate during probationary period. Also, plenty of work. Also, you are considered FT at 32 hrs/wk which means you are eligible for full complement of bennies. Let folks say Spheris, MQ are as good as it gets -- that just means more GOOD MT/MLS jobs for the enlightened among us! Go for it!
Transolutions QA
I just left the company for various reasons, but I did take umbrage with the recent QA changes. I have been an MT for less than a year. The lowest QA score I received was a 95, and I was horrified at that. It does make me feel a bit better to know a person with 20 years experience was having a tough time, too.
Transolutions
Transolutions..Thank you..sm
In spite of the fact that I quit them after 3 weeks, they did pay me the signon bonus. I appreciate that!
Transolutions
Does anyone have any information on Transolutions? I remember a while back hearing that the platform was a little outdated. Has that changed at all? Any other opinions?
TIA! 
Transolutions
The platform is not a little outdated, it is a lot outdated! The office staff treat you like you are in kindergarten. Also, the benefits are good but are very expensive. Save yourself the trouble and look elsewhere.
Transolutions
Is anyone working for Transolutions who has been affected by the recent change to QA guidelines, on-hold percentages, and possible resultant lower pay?
Transolutions QA
Yes, I have been affected. It is scaring me. I have been a 98%, 99% employee for 5 years and now I feel like I am under the gun. Also, have you been having a problem with no work? The place has not been the same since Cynthia Jones left.
Transolutions QA
Yes, I am being affected by lower pay. It is very demoralizing. I am thinking of going back to school, because transcription has become a dead end job.
same here for Transolutions
I am experiencing the same thing. In all of their mailed info about this they said the AAMT standard calls for a higher percentage of documentation to be reviewed for more accuracy for QA. My last QA (93%) was TWO reports. That sure isn't a higher percentage. With the higher standards, of course your QA would go down. Plus, don't they use that current QA score for more than one pay period? Accurate and fair tracking of all of this seems impossible to me. There are other companies out there. I know that loss of 3 weeks paid vacation is lousy. You would be starting over, but maybe it would be worth it to work for a company with an established history of consistency in their guidelines, etc. My pay was way down from what it was also. Does not seem fair to me. Have you emailed, written and called? Does it do any good??
Transolutions
The thing that worries me is the changes in personnel. I have had 3 or 4 different QA people in the last couple of months. People seem to be coming and going. This last time I had a great QA, the time before that it was 96%. I was QA'd on a secondary account I am not all that familiar with. The response from the personnel who answer the phones is not very nice sometimes, either.
Transolutions
I agree. Nice people, but not worth it.
Transolutions does
www.transolutions.net
transolutions
Some of their accounts require DSL now. I think most are in the process of switching over to that as a matter of fact. May be some old-timers on old accounts still on the old system though.
Transolutions
Does anyone have info on Transolutions, especially doing Radiology reports? Do they calculate pay for Radiology reports with lines or per report? Also, is it difficult to meet QA standards? TIA
Does Transolutions? (nm)
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Transolutions
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transolutions
don't plan on making a fortune. I know there are those who will say they do but you'd better be prepared to put in a lot of time and effort into it to do that.
Transolutions
Nerve-wracking experience to me. Had 11 yrs experience when I started with them,now working for another much less stressful MTSO (16 yrs).In addition to binders described, they mandate you read their bi-weekly, lengthy and -- sorry, can you say B-O-R-I-N-G -- medical newsletter in your downtime (JMHO. Way more info than most MTs need or want re: MT bios (who cares how **Jane** who lives in Indiana got into MT work or who her role models are), but more pertinently there was medical info that went way beyond what is relevant to MT'g -- which I know some may find interesting. I found keeping up with mounds of acct. specifics to pore over, company style guidelines, newsletter in downtime, and reviewing corrected reports also in your downtime could be stressful, time-consuming and,in the end, up to you if it's worth it. Very rigid chain-of-command. Don't mistakenly ask wrong person a question, you will be referred to the RIGHT person -- if you can keep track of who they are -- with the admonishment not to ask wrong person again (Let lightning flash and thunder clap here. You may thrive on it. If you have a life outside of MTing, look elsewhere. If you love MTing so much that doing it in off-hours is a privilege for you, go for it. This was case when I worked there -- so can't say what it's like now. Sorry, know post is long -- you wanted detailed experience -- here you are!
Transolutions
My thread was deleted. I guess it was because it was on the Main Board instead of the Company Board, so I'm trying again. I was inquiring about how things are currently at Transolutions. Yes, I did a search on prior threads. I had heard that they discontinued providing equipment and paying for downtime. That is a biggie for me as having no work is no excuse for not paying my bills. Anyone know? Thanks!
Transolutions sm
Hard to meet line count.
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