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Transhealth, they do written and verbal,

Posted By: but I didn't think it was hard. nm on 2006-02-11
In Reply to: Verbal testing on the phone - Just curious

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Do they have both a written and verbal testing process? Thank you. nm
nm
only verbal from an employee there nm
nm
Verbal testing
Verbal testing is so much better.  Years before people with no idea of transcription came to me with their tapes, like I would do that, NOT.  If you say you are an acute care Transcriptionist you better know the standard dose of Coumadin, the most common incision used in hysterectomies, just simple stuff that all MTs would know.  If you are letting these people cheat, you know, garbage in - garbage OUT.
Verbal testing.....
They do testing on the phone to weed out people who don't know the first thing about MT. Many people think because they work in a doctor's office as a receptionist or a medical assistance that they are qualified to do MT.

Your reasoning regarding the transcription quality at WMX based on the recruiter's phone line quality was faulty at best. I've been at WMX for a year and their sound files are wonderful.

Do you like where you are now? If note, give WMX another shot. It's a good place to work.
I just messed up on a verbal test - sm
I cannot believe how badly I did.  I completely froze on the questions for meanings of ostial/osteal, ileum/ilial.  I feel like such an idiot!  I'm pretty sure I answered everything else correctly,  but those sound alikes always get me, and I always have to pull out my Dorland's.  I'm fairly certain I blew this one. 
Has anyone taken the verbal mini-test
Is it very difficult?  I don't do well with these types of tests.  Any help would be appreciated.  Thank you. 
Verbal testing on the phone

Would someone be able to tell me what companies verbally test applicants on the phone?  I thought I had read somewhere that Medware and Amphion did that, but I could be wrong.


 


 


IMO I would rather have a verbal test on the phone
than one of those two hour web tests before you talk to the company only to find out you passed with flying colors and they offer you 6 cents a line.

Verbal test for Spheris
but not Medware. When I called the Spheris (Edix) recruiter I was surprised by the verbal pop quiz, wasn't expecting it. I worked for Medware last year and I don't recall the test. The worst are the online tests that you have to use your keyboard for rewind/play...a total PITA, very awkward.
Their verbal test was not hard at all. I was amazed
really that it was as easy as it was because when she said she was giving a phone test, I panicked. I received a job offer a day later and gladly accepted it as they sound like a very nice company.
verbal tests also show what you do when you aren't sure
I had 2 sound alikes with different meaning out of all the questions asked. On those 2, I nailed the first meaning but wasn't sure of the second because I was nervous. They (meaning any company who does verbal tests) expect a certain amount of that in a verbal exam. I admitted that off hand, the answer didn't come to my head and I would have to look it up to be certain. I probably would not have gotten a call back if I had just guessed and gotten it wrong or didn't say I would like it up because then they would think I would throw in words into a document that didn't fit and it would show I didn't care. They want to know what you aren't sure of, too, and if you care to find out the answers.
Cheating/verbal tests and cost per line.
I am sorry to hear this wonderful recruiter being called a cheater. I have been in this business for about 25 years, and I will take whatever help/advice I can get. Yes, I am in the transcription business to help people but I am also in it to help support my family. I'll take short cuts, macros, whatever it will take to increase my lines and if getting into a company that is willing to give a helping hand, a cue, a hint, whatever - I say thank you. In the end, if you do take pride in your work, the terminology will come to you in the actual report, and I bet the next time you hear those particular terms you have trouble with on the test, you will remember them. You will remember affect and effect. You will learn intra and inter because somebody's health may depend on it. Too bad for you.....
Webmedx did a verbal test when I applied last year (sm)
The tester/interviewer was very pleasant and apologized for poor sound quality due to her using a head set (which she continued to use) during the testing. You could barely hear her and I had a bad feeling about the quality of transcription from this and turned the job down.


Verbal tests show the information that is in your head.
There is nothing wrong with a company that does this and if someone flunked that portion of the test and passed the other portions, I would think that portion weighed more heavily because we are supposed to utilize our knowledge of MT also, not just the things we have to look up in reference material. We must know what we are doing, hence the reason for verbal testing.

I personally wish more companies did that. The ability to think is a big part of being a good MT. I say two thumbs up for TransHealth for testing that ability.
Okay, here is how a recruiter who is a friend of mine explained verbal tests to me.

Verbal tests are to give the recruiter a feel of what that MT knows off the top of their head.  Not all people get nervous at verbal tests but a good recruiter has the insight to know if a wrong answer or lack of an answer is from not knowing or is from just being nervous.  A verbal test is done just to get a feel for the the off the top knowledge of an MT plus you know that MT is taking it.  This recruiter is also an MT and having gone through so many tests the long hard way decided this was the lesser of the evils.  She did tell me though if she felt that MT knew their stuff and just could not respond because of nervousness that she noted that and just by a general conversation based on experience would not flunk someone like that.  Lenghty tests prove very little except that an MT has been working for companies that all have different ways of style and that she felt that was not right to an MT; as well having to take tests that are hours long after an MT has been working long hours is also not fair to the MT.  And my friend told me that in many cases there are MTs that literally have other MTs take their testing for them and you would not know it until that person starts the job.  It depends on the recruiter and their knowledge of the industry.  Each recruiter or company has their own way and usually they find the way that works best for them.  I personally find that many recruiters just have no knowledge of the industry (inside knowledge) and it annoys me that someone like that is allowed to even have the opportunity to interview and test me.  I can remember one with a company up north and their idea of punctuation was way too much.  It should not have been an issue unless it changed the meaning of the report but had they gone by the Book of Style they would not have added those 20 or so commas throughout the 4 reports that they had me transcribe.  I passed but when you have been in this industry for over 15 years and are being judged by someone that has not and who has not been in your MT dancing shoes then something about that just does not seem right.  Anyway I doubt there really is a best way to do anything, but if I had my choice, I would prefer the way that is the shortest. Time is precious and for the rates they pay nowadays those tests are just too lengthy to go through that for a whopping 7 cents a line.  No thank you.  I'll chance my nerves over all that. 


Wow! That was well written!!!
You're a valuable asset to your company!
Serious. I said that it was well written and
that I thought they were a valuable employee for their company. ????
Again, could have written this also
My first 2 pay periods were on great accounts, made the minimum line count with rave reviews from QA. Then, BAM, started running out of work and put on back up accounts. No more work on primary account and only the hard work on the back up accounts. Harder to get line counts and more job stress.

I can't work for just one company anymore as this has happened to me more than once now. I think the better an MT you are, the more likely this is to happen to you.
Wow, very well written.
I, too, went through same thing. I took job #2. Have been making myself nuts, do I stay? do I go back? I have finally decided that I left #1 for good reasons. If #2 doesn't work out in the long run, I'll go elsewhere.
OMG, I could have written that! nm
xxx
Some of what has been written.....
here is not pretty, nor should we be proud of it, BUT I think it does reflect alot of frustration and that frustration can be seen in what has been written. It is frustrating as h#@# to have a career that was respected, paid you a good wage and that people looked upon as something the average person could not do without specalized training. Then slowly before your eyes you watch it start to disappear and then all of the sudden WHAM, almost every group of MT's you talk to anywhere, their jobs are gone, or their wages/hours are not enough to live on. I think that is what is showing through the most in these posts is the absolute helplessness one feels to be able to do anything about it. It is like a tsunami, you are warned it is coming, and you try your best to prepare for it and when that wave hits, it destroys nearly everything that was in place and then it starts sucking everything back out to sea. I think alot of us feel like we are being sucked out to sea and we are trying desperately to grab onto something that will keep us from going under. Pretty NO, truthful PRETTY MUCH. Scary, YES. Make you mad, SURE AS H#$$ DOES.
I could have written this........sm
I was very open minded about the VR and found that there was far too much editing and could not make money on it. They give you the razzamatazz that you have to use the short cut keys and ya ya ya......that is no good when every line has a few wrong words on it. The punctuation is off. Everything is off. It's garbage. I would certainly edit it and make it perfect but not for what these crooks want to pay me so I'm back to typing and yes, there are typing jobs out there. Just say NO to VR unless they pay 6 cents per line minimum.
Yes, so well-written, and now what?
When I take a step back what I see is that I should quit doing this work. When Pakistan/India/Afh really heat up and there is some technological glitch we'll have a few fun days in America when doctors are hand writing their reports. Big picture, that's what I see happening.
Most definitely NOT written by an MT.
..
Well written
I enjoyed reading your perspective. I am a recent graduate from a good program. I did not have much problem finding a job that has started me with above-average pay and good benefits. I am very happy with my choice. I would share that on the new MT board, but I will certainly be called a liar and other delightful names.
I have not written any of this stuff
The secret to becoming a favorite at OSi will never be made publicly known, as there are plenty of people who consistently get at least 98%, 99%, or even 100% on audits, and are they rewarded for it? No. They aren't even told what they get because apparently their superiors would feel obligated to reward them. They just keep plugging away making the people "who hear it from the physician" look good while some of the QA team needs to be replaced for their holier-than-thou attitudes and their capacity to make crucial mistakes as well. The only way to grow and succeed with this company is not by being a model employee by being reliable and doing near perfect work without complaining - it is all in the hands of the powers that be, and what they look for, I sure as heck don't know, nor does anyone else not in the inner circle, 98% accurate or not. Why anyone would want to run a company this way is beyond me. Why not take the best assets you have - your employees - and use them to help your company grow, instead of playing these stupid games and giving people promotions simply because they have found a way to nudge into your circle? That is how companies succeed.
Anyone written Frank?
I was contemplating an email to Frank to express my opinion regarding his capability to make intelligent decisions and was wondering if anyone else had expressed their opinion to him yet. 
To all those slamming TH from below. Not one of you has written me

and asked my opinion or asked questions.  I have been with them for 4 months and I really like them.  I know their strong points and weak points yet you would rather knock them down than get the opinion of an actual employee who is still there.  You just want to complain and knock them down.  If you want an opinion who knows the good and the bad about them, email me.  If you want to just knock a good company down, then keep it up..


 


sonataprincess@gmail.com


 


 


Flo COULDN'T have written this!
LOL
Well said, well written. Please do more of this "out there." nm
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It is all written out now. Much more constinency. There is no nm
cherry picking on my account, so I do not go through what you did. Pay days have been the same for the entire 3 years I have been there, so you must have been there a long time ago. They are the 1st and 15th and always have been.
I could have written this myself. I'm looking into a new field. nm
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I could have written your post ! sm
The only difference is my hubby is in the oil business. Other than that, everything you say rings true for me too!

Would not change a thing!
wow, could have been written by the supe!
TH has a bad habit of getting their employees to voluntarily do beta tests on CM which can slow you down, but since you volunteered, you aren't compensated for it...or for anything else they ask you to volunteer to them. CM goes down a significant amount of time so as to cause your production to suffer and they really love to take it down for maintenance the evening of the last day of the pay period. Sometimes when it goes down unexpectedly, it might stay down for 1-2 days and only alert some employees it is back up, not everyone.

Good luck with the TransHealth gig thingy.
I think it was written by OSi management
..
Took the written test...
and passed, did the transcription test and I must not have done that well because I have not heard back from then. I took it Monday.
I could have written your post
but not said it nearly so well - agree 100%!!
This was obviously written by someone in management!
I think I am going to vomit.
To those who have written me privately
I seldom answer e-mails generated from here because I'm never really sure where/who they are coming from. I will tell you that the hospital is a local one and you must live within a certain radius to work from home for them. Check out the hospitals within 100 miles of you, though. MTs working from home directly for hospitals is growing and in my area becoming the norm.

I could have written that. It is exactly what happened to me. sm
I also know who you are talking about being a cheerleader for the company. Amazing, huh?

I kept warning everyone this would happen. I sincerely hope you can recover from this financially. It will not get better if you stay.
Thank you, I appreciate that. I could have written your post as well s/m
We got an email from my STM today saying that one MT got the No Studies Available message 110 times in one day and still got their 8 hours in and typed 1500 lines, and we should be so dedicated. That really made me feel sad. I mean, I WISH I could do that. I really do. My personal and family situation just does not permit me to sit waiting for 10-12 hours a day to get the work in when it is not there. Sad, but true. I will hope the best for you as well...
Not much written because they're a - sm
mostly nice bunch of people. The pay is ALWAYS on time. They use a platform called Word Script. It works pretty well; I have no major complaints about it.

Acusis actually started with only India-based workers (but main office is in Pennsylvania). Then they bought DRC, a CA-based MT company, in order to have US-based workers too.

Techs and supervisors seem pretty approachable, plus they have lots of online and teleconferences, bulletins, etc. They pay by the line. Also, they have good accounts (at least I think mine is good!) They have very high quality standards, which is probably why they have high quality accounts.
I could have written this post., sm
If per chance a company is having issues with a client starting up, a little give/take goes a looong way. You have to remember there are often times issues that are out of the MTSOs control.

As far as them hiring someone to type 10 reports and then not pay them. Seriously!? They could type those 10-20 reports much faster than the time it takes to hire someone, i.e. computer/software setup, paperwork, training, QA of those reports, etc. JMO.

Everyone I have dealt with at Landmark has been more than accomodating to my needs as well. I'd recommend them to a friend without a second thought.
Your post could have been written by me

Although there are a few differences in the rules between MT and VR, I've noticed that some don't even follow the basic rules in the account specifications.


Although it hurts me in the wallet, I, too, take my time; although some days I wonder why I do that and sometimes just want to forgetaboutit.


This post looks like it was written by
an offshore MT.
This could have been written about my company,
the one that sounds like a sneeze.
I could have written this post...
bet we're on the same account. Got hired there a few months ago on the same shift, same days, same problem with running out of work most of my Sunday nights, BUT I made it very clear up front I'd only do that mandatory OT (which is basically 5 hours every week on this account)on my Fridays off. In other words, they effectively have me on Sundays and Fridays but again, no way will I work more than 8 hours a shift, I do have a somewhat of a life beyond keyboarding. I've adapted but wow, weird way to have to manage an account, if you ask me, run out of work Sunday nights and the sky is falling with too much work by Tuesday. I, too, find this work atmosphere stressful and tiresome, but I gotta say it's a relief to make a decent paycheck again, and the account itself ain't all that bad compared to many I've worked on elsewhere in my 32 years of doing transcription. MT TOO LONG, this particular account is no VR, Dolbey Fusion, can be a pain in the you-know-what but I believe very doable.
I have written articles. Where do you submit?
I am just getting started in following a lifelong desire to write.  Would like to submit to magazines, and journals.  Thanks!
Your post is so well written and so true...
I realized that saying something really will not make any difference and venting my frustration has made me feel better. I really can understand where you have been and know that everything happens for a reason and the way you handle each and every situation in life defines you as a person. I am going to stick it out for now, but have an offer from another company I am really contemplating, as I will be back doing my specialty of reports and maybe can finally get some decent lines again, as I really like to be able to eat out once in a while. ;oD
You mean you received a written offer?
From that written offer you turned them down? Does not sound like you would have received an offer if you said it was ridiculously hard.


Very well written. I agree. I would emphasize that
the premium pay (and financial incentives) should be just that - premium.

Once employed, if an MT continually makes the production standard and the quality standard, an annual raise to top out levels and then an annual bonus.