Transform charges for errors
Posted By: nm on 2008-02-27
In Reply to: Transam still charge for errors? - JC
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If you are incurring OD charges, I don't think sm
you should blame it on the company you work for. It's you who is writing the checks. If you have automatic payments being taken out of your checking account, you should ask to have the transaction date changed to a date you know is safe. The MT should (and I know how hard this is to do!) consider the extra 3-5 days' wait and budget accordingly. And don't forget to allow for the check to clear, etc. It's a hassle but if you get the chance to rearrange your bill payment schedule, it might ease up your situation somewhat. (I'm not specifically addressing the OP, but whoever might be reading this.)
Some MTs think they should get their paper checks on the actual payday and then call their pay late when it arrives 3 days later. I became aware of this when this argument came on the boards years ago. Some helpful MT explained how payroll works and that seemed to smooth out some feathers. The MT should be aware that the company CUTS the checks that payday (the company has to be sure it has the funds in the bank to cover the checks, and the company, like us, has to wait for the clients' checks to come in and clear--the beat goes on), and mails them out at that time. If you want to have your check in hand on payday day, why not get a job in a hospital or clinic?
If you can, switch to direct deposit. I believe you have total access to your money the day it's transferred to you, depending on the bank you use, I guess, rather than wait for a paper check to clear. It's a difference between night and day. But if you do have DD, take in consideration weekends and holidays getting in the way of things so try to budget for that, too. And never assume you have the money in your checking account! Call your bank (there is usually a number where you don't have to speak with a human) and get the date of the deposit before you start paying those bills.
Hope this helps. I never knew anything about this stuff until someone explained it to me. Knowledge is power. Yay, Us!! 
LD phone charges
AT&T/SBC did the same thing. I've heard that Qwest and CenturyTel will also stop your service when they discover you are using it for data connections. I've checked into VOiP but my cable isn't stable enough for all my phone service to depend on it. I, too, am wondering if there are any companies that offer unlimited LD including data calls on a residence line.
TransTech charges their MT's an
Is that the norm that the MT has to pay for using a company's computer? I did not have to pay equipment rental fee with MQ or Spheris in the past. Transtech is the first company that I have ever worked for that charged for the use of their computer.
Also, it is one of those monitors that sticks out about 18 inches to 24 inches in the back. Old, I think you would call it. Definitely far from a flat screen monitor.
what an mtso charges
Tell me, if you worked at McDonalds, would you feel it was your business to see their outlay for expenditures, to know how much they pay for hamburger and potatoes and figure out if the food is appropriately priced so that the $8.00 an hour you make is fair?
Being an MTSO is hard... damn hard on some days. The excuses of MANY MTs of I slept late, have an appt, don't work on Friday, have a headache/period/sore throat, sick kid, sick mom, sick dog, did enough for today, hate this dictator, hate this work type, can't use a dictionary or spellcheck.... that ALONE is worth a significant sum.
Not every MT is like that, but imagine if you have 50 MTs and 25 are, what kind of nightmare that would be.
This is not a zero overhead job for someone running a significant number of MTs and the cost of dealing with the MTs stated above as well as a client who is repeately- can't find that, meant to do it yesterday, have 100 docs doing backlog on top of the 12000 lines normally dictated today....
Wear the hat. Once you've done that, then I feel it's your business to know what a bid is going for. Once you've done that, then let's see what you think is fair to pay your MTs based on what you can charge a client.
I've worn that hat and it's why I'm happy as a pig in shit to be a grunt today.
CLINIC WORK CHARGES
I DO CLINIC WORK ON THE WEST COAST AND IN NEVADA. I CHARGE 0.14/LINE 65 CHARACTERS PER LINE. SPACES, BOLD, ITALICS, AND UNDERLINES COUNT (I USE INSTANT TEXT TO BILL AND SET IT UP THAT WAY SO IT KEEPS TRACK FOR ME. I HAVE FRIENDS WHO CHARGE 0.15/LINE AND 0.12/LINE FOR THE SAME AND ONE WHO CHARGES 0.17/LINE FOR 60 CHARACTER LINE, NO SPACES. IT DEPENDS. I PICK UP, PRINT, DELIVER, FAX (NO EXTRA CHARGE FOR FAXING) AND STORE THEIR WORK, BACK-UP, ETC. GOOD LUCK.
The account I'm on uses Internet. There are no LD charges. nm
x
What your boss charges clients isn't
your business. Your agreement is what you are paid for your services.
but youre paying LD charges out of that, right? nm
x
tell your friend to file criminal charges - sm
bouncing a check is against the law (except in Florida - where you have to go to small claims court). However, in MOST states (before anyone jumps down my throat) - in MOST states it is against the law to bounce checks and it is taken seriously and the owner CAN BE taken away in handcuffs and the court WILL ENFORCE that they make good on the checks.
SHE CHARGES 13.00 FOR A REPORT AND PAYS ME 5.45 THOUGH WITH ALL THE PASTING IN ETC.
NM
Sad but legal. My sister's employer charges
All support in our state has to be withheld from the paying parent's paycheck. She has to pay $10 each week for her company to do so.
Sad and unfair.
MQ charges $50/computer - $15/wave pedal - and rarely have
for you to make 12,000 a pay period.
I have insurance through them. It is Unicare. It is less than what my husband's company charges
It is high though, $487 per month for myself, my husband and 2 kids. DH's job wanted $940 per month.
Dont you have to pay for internet and long distance charges from them because most of their accounts
are not on the internet. I think this is the company.
No Long Distance Charges...they pay flat rate phone plan or use internet
..
Errors
Yes, they do deduct for MAJOR errors that affect patient care, not for minor mistakes. If you don't make major mistakes that you should make anyway, you don't get deducted. Duh.
more errors
that should read, major mistakes that you should NOT make anyway. duh. LOL!
errors
Well putting an 'a' or 'an' out of place IS an error, right? That's not nitpicking, it's QA!
There are errors in your posting
and whether or not it is only a law enforcement agency who can provide certain information with good reason...there are companies who can provide any information about you that you would rather be kept from public view without good reason.
Plus, how much will they deduct for errors? (nm)
v
Your'e right, the errors have been corrected.
It was written in a fit of passion after just learning that I lost my job, excuse me. I hope you are never put in this position and don't ever get emotional about losing your job. I am sure you can walk on water also.
Not sure about QA deducting for errors.
Not to toot my own horn, but my QA scores are pretty high so that's never been an issue. The time off isn't technically acrued like on a weekly basis or per hours worked, but you don't just get 2 weeks to take off a month after you're hired, if that makes sense. I'm not sure but I think you might be able to take 1 week after 6 months, something like that. I don't recall how the sick and personal time are allowed to be used in the first year, since I've been there almost 4 years. I'm certain a recruiter would be happy to answer questions along those lines for you, although I'm glad to help with anything else from my general perspective as a current employee.
Docking for errors
 Run for the hills. I think this is absolutely terrible. Tell them to take a hike and leave.
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client. The problem is, when checking the client instructions there is nothing in there about what they are counting me off for. For example: we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course. I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this. One QA said no big deal, another QA person counted off. I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something. I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes. I do QA at my FT job so I know how it all works, but it has to go both ways.
They do not charge you with errors while
on 100% QA so the score always shows 100%, They do make corrections in your reports if needed, but they don't count against you. Once you are released from 100% QA (I was released my second day, some still on 100% for much longer) they only QA 3% so most reports where only blanks are filled in your QA score will show at 100%, but it doesn't mean your monthly QA score is 100%.
Errors and omissions
nm
Errors have to be weighted, some
errors are bigger than others -- i.e. wrong medication transcribed or total phrases left out versus a word misspelled or the wrong punctuation, BIG DIFFERENCE that could be very detrimental to a patient if that report is the only one another doctor is referring to.
Did you catch the errors after you sent it
Or did the company call them to your attention?
You can always correct the errors and resend it, asking them to disregard the first submission if you caught the errors.
formula for check sent for errors on DQS
did anyone from MQ call to ask how their check amount for the errors in calculations on DQS work was derived at? i sent an email to the payroll dept in our region when I first got the check and she responded by telling me that she had sent it on to corporate and that they would get back to her on how to handle this. i get a call today from corporate and i was given an incomplete explanation -- IMAGINE THAT!! I was told that the average that they had obtained after taking a sampling of reports and coming up with the average was not going to be furnished by MQ to the MT. i requested from that person to find out for me why. it's my money and i want to be able to see how they came up with that figure. Why shouldn't I be able to have that info as it pertains to me and my money so that I can take my own number of lines and multiply it and come with hopefully the same figure. Need I explain that?? oh, and i was told that I was the only MT that had requested that information -- that all the other MTs who had questions about the check were satisfied with the answers that were told them. i told this person that i was tired of being told that I "was the only one" who had the problem and that no one else had brought it up. they try to make you feel like you're the only who has brought up such a thing and act like you're being out of line for doing so.
verbatim should NOT mean putting in errors: SM
As a QA, this is how I pass on the guidelines (and verbatim is usually requested by the client, NOT QA!):
Verbatim means: Transcribe what the physician says but correct obvious punctuation, spelling, and grammar errors - like "there is 3 moles."
Headings and exams are transcribed when and as dictated, not adding in headings, not changing PHYSICAL EXAMINATION: to OBJECTIVE:, "rearranging" the report, or changing an exam dictated in paragraph to block format.
You do not add additional words to clipped sentences in clinical notes. If the doc says "A 56-year-old patient," you don't transcribe "This is a 56-year-old patient."
If the doc says right leg in one place and left leg in another, a blank is left and it goes to the clinic for resolution.
If a medication is spelled and you can't verify it, it is blanked and goes to QA. If we can't verify it, it goes to the clinic for resolution.
Verbatim should NEVER mean transcribing errors like have been described here, at least IMO.
How do you keep from making small errors
Alright Transcriptionists, I need some advice. I am fairly new to the transcription world, less than a year. What I wanted to know is how do you stop messing up the little words, the non-medical words. Arrgh. It is not constant on my part, but every once in a while I cannot tell the difference of what the doctor is trying to say, but it makes sense either way I type it. Examples on words: on, in, of the, a, to (not any one combination of these words) I Google it and get just as many hits for one as the other.
I have no problem with my medical transcription, its those English 1-2 letter words. Sometimes I feel like I spend more time trying to figure that out than anything else in a report. 
Thanks for advice.
you don't make errors doing MT work with
i cannot believe that
every human makes errors.....
we get paid low enough as it is
They might dock your pay for errors. I'd ask if interviewing. nm
s
I know someone only getting 7 cpl for experience here, and I think they dock you for errors, but
s
keyboard sticking .. thus the errors!!
My apologies .. I am going to buy a modem and will get a new keyboard as well .. probably need an eye appt. too!!
Errors kill people
Most companies don't dock for simple errors, they dock for repeated major errors. You said you were a nurse, what would have happened if you gave a medication the patient was allergic to? It's the same with this job. ONE simple error can cause serious harm and to have a flippant attitude about it is extremely sad. What if that were your parent, grandparent, or child in that bad and the attitude of the person causing harm was oops.
They do not dock for errors. NEVER been cheated out of $$!!!!!
nm
Agree with below...too many errors were made
nm
Punctuation errors, not spelling
Didn't see spelling mistakes, but plenty of grammar/punctuation errors.
High producers have most errors ?? sm
I beg to differ on that one. Some may, but I have been the highest producer everywhere I've been. I have also been proud to maintain 100% accuracy at more than 1 place of employment while consisting producing 300 lines per hour. An excellent MT has a good ear, knows anatomy and physiology and has to look up very little and also uses their Expander to their benefit.
MTs who produce high volume but have many critical errors need reprimanded and watched closely. A good QA team and company wouldn't put up with an MT like that for long it would cost the company money in penalties in the long run if garbage was sent to the clients.
I went and looked; it looks like the page has some errors
I think the submit button must be down there on the right, barely visible and you can't read the writing on it.
I didn't use the online application; I faxed my resume in with a cover letter when I applied to them and got good results with that. If you have a fax available, I'd definitely recommend that approach.
It just sure looks to me like that page has web formatting errors or something.
I usually don't point out spelling errors but the one
x
Transam still charge for errors?
Does Transam still charge MTs for errors? They use to.
HUGE 2nd on that one! I see errors that really scare me.
x
Wow, nothing urks me more than seeing errors on a website! sm
It is HIPPA or HIPAA? Do they even know what that is? Is it CONVIENCE or convenience?
I hate that I cannot even read articles without editing anymore! Sorry don't know anything about them but did check out their website.
I see errors on my OWN medical records and
so, are heads going to roll because of that? Someone typed in I had hypotension when it is really hypertension, someone said I had MRA done because of abdominal pain, never was abdominal pain. My mother was sent some wrong medication from the drug store and you think anything has come out of this?
What does HITECH act have to do with errors in reports?
nm
It's one unit now and they no longer dock for errors. NM
x
Docking pay for errors is totally ridiculous!
With the way these doctors dictate (and some of them are really horrible), MTs don't deserve getting docked for errors. By docking for errors, you're forcing MTs to try and guess at things, which is much, much worse than leaving a blank. I'd never work for any company who docks pay for errors - NEVER. It's got to be the most absurd thing I've ever heard of in my life!!
Do they still dock for errors and how much? I will never work for a company that does that.
Not because I do not strive for high quality but that errors can be subjective. QA says it should be this way and docks me but maybe another QA would agree with me. So, who is right? That kind of thing. Nope not for me. I also wonder how much these companies end up cheating you out of money because they get the same price by the client, just they have docked your pay, thus more in their pocket. Whose to say they are not picky on purpose.
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