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Transcend was not for me. I wasn't happy (sm)

Posted By: Ex-Transcender on 2005-07-14
In Reply to: Transcend..thoughts? - disillusioned

with the pay system.  For VR editing, they deducted 29 or 30% off pay, and that made a BIG difference in pay.  I felt like they were skimming off the top.  Lines counted should be lined paid IMO.  To each his own, it was not for me.


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I wasn't happy, but to each his own. nm
nm
Wasn't happy with them at all . sm
Check the archives.  They're famous for giving you a setup or hire date and then never bothering to get in touch with you again.  It was almost 2 months from being offered the position to actually working.  Maybe that's changed with new HR.  I can't say.  I was given many promises that were never kept.  I know I worked on two accounts that were both horrible.  Slow, boggy platforms.  Very long CTs and MRIs.  If you do one or two specials a day you're lucky.  The worst for me was the hand written log you have to keep ... all day long, with about six rows of information on every patient.  Very time consuming.  Not for me.
Wasn't on Saturday, but some might be happy SM
to know that Enterprise has been upgraded a number of times over the past year alone, and the clunkiness has pretty much been nicely smoothed out. It's a good platform.
I wasn't complaining. I am quite happy with what I make.
My point was that experience in this field means nothing as previous poster thinks it should, and you have just argued the point beautiful.

I personally could care less what others make. I am happy with my wage and that is what is important to me.
I'm very happy with Transcend.
I've worked for Transcend for eight months as an IC. The pay is always on time or a day ahead. My supervisor is wonderful and IT is superb. If you have a problem or question, no matter what time of day or night, there is always someone there to help and quickly find a resolution. Plus, they believe in promoting from within. They are very flexible if you have a problem and cannot work that day. I have found my home! One more thing - the pay is above what other companies are offering.
Happy at Transcend
Everything has stayed the same for me. All my accounts, team leads, etc. Nothing but happiness on my end.
Happy at Transcend!

I hate to say this for lack of spoiling a good thing, but I am really, really happy at Transcend.  They have been great so far.  A little disorganized at times, but I can say I am 99% happy with this place.  Does anyone else have good things to say about this company, I would love to hear them!!!


Hope everyone finds happiness in the land of MT.


I think you will be very happy at Transcend...

I know it's hard to escape the negativity on the boards, but know that half of what you read is not true.  I have been with MDI-FL and now with Transcend for over ten years.  The core values have remained the same.  I love my work and I am treated with respect.  I think of my team more like a family.  We were all scared when MDI sold to Transcend, but it turned out to be the best thing.  I am not sure what would have happened to us with this downturn in the economy; I feel so much more secure being part of a larger company that has the financial backing to withstand the storm.  I have never worried about my paycheck, unlike many other people on this board where they sometimes do not get paid or their check bounces.


I have tried not to post when I have seen all the negativity, as sometimes it just breeds more negativity - but really, give the MDI/Transcend merger a chance.. you may find that they are not like other companites and they really do mean what they say.  I can speak for my experiences and the experiences of the long term employees that I know.   E-mail me if you wish.  Keep your chins up, it will be fine.


I was happy until they sold out to Transcend. It seems to me that since sm
then, the communication has gone downhill and the managers and owners don't seem to care as much. It is more of corporate atmosphere instead of personal. If I wanted to work for a big corporation like Transcend, I would have. I chose MDI based on the fact that the owners are transcriptionists and seemed to care about the industry. I guess the money spoke louder.
I am extremely happy with Transcend and I welcome all the MDI
MTs to the group. Regardless of what you hear on this board, it is one of the good ones out there. Not perfect, but still very, very good.

The team really cares, and I have had issues and I can bring them right to the top if I need to.

E-mail me if you need more info. I do not like to come on this board, as sometimes it can be a downer. No offense to anyone.
Small town Missouri girl very happy at Transcend

I’ve been sitting here in my little corner of Missouri wondering if I could diplomatically address any of your concerns.  At first I was compelled to simply set the record straight and now I’m just compelled to show my support not only for my country…but also my company!  That’s right…bold statement, huh?!  No, I’m not a SUIT, (and BTW neither is Stephanie Campbell) but a humble MLS who was promoted to a TL (Team Leader) and now again to a QAS within MY company.  You see, Transcend loves their MLS and treats them with the respect and the recognition they deserve.  If you want to excel in this industry, Transcend is the only company you should be looking at.  Oh, and by the way, I had the opportunity to travel to Atlanta and meet some of the SUITS of the company and they’re just like me…patriotic, family-loving, hard-working everyday human beings.  AND they care about my opinion; what works for my region and why other things don’t!


 


I worked for a large hospital facility in Nebraska before coming to Transcend and loved it dearly, but honestly technology-wise I didn’t realize how far behind they were.  Since being with Transcend I’ve had the opportunity to see firsthand how they continually upgrade, enhance and automate processes for their MLS; always trying to make things easier and time efficient for their employees.  Who wouldn’t want to be on the leading edge of technology in our industry?


 


As for sending work overseas…. Transcend does in fact outsource on occasion a very small percentage of it’s volume, but only when there are gaps in turnaround time coverage and ONLY when the customer approves it.  If there are American MLS willing and able to take some of that work from overseas workers, we are more than happy to provide it to them.  That’s why we need your help to keep this company going strong as an AMERICAN company.  Every single day I’m thankful for my job with Transcend and have grown to love the tight-knit family I work with.  Each day we talk and keep each other inspired!  We cover for each other in time of crisis and give each other a pep talk when we need it.  I can confidently say that my life has changed for the better since I came on board.  I really do love it.  Transcend is where it’s at if you want to work at home.


 


Me in my little corner of Missouri will get off my soap box and let you ponder this:  Perhaps if a small town girl from Missouri can make a CAREER with Transcend maybe you can too?!  The possibilities with Transcend are out there, attainable….you just have to reach for it!


That wasn't my experience there. I wasn't on that kind of all-inclusive acct, either. nm
s
Happy New Year. May we all have happy home lives (sm)
and do whatever it takes to make our work lives work for us too. 
Right and told we should be happy we have jobs. Not too happy right now.

.


MDI Maryland HAPPY HAPPY HAPPY
THIS IS NOT MDI IN NY OR FL!!

www.mditrans.com.

I can't say enough nice things about this company; very flexible, you area a statutory employee. That means that they pay the employer portion of your SS. Great on time pay, tons of work. Do your lines and you are left alone! Expect to be responsible though. Pay for your phone; rent a Lanier or a C-phone if you don't have one; BayScribe platform. Anything that is a bit of an inconvenience is more than made up for. You will know to the minute how much you will make and how many lines you have typed. Check it out!

Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
Wasn't right for me at all. nm
s
it wasn't a can you help out, it was I need everyone
to work extra. 
wasn't for me
pay was directly tied to quality and number of blanks you left.
Are your sure her name wasn't
I even talked with the owner over the discrepancies of my checks.  He gave me his word that the problem would be fixed --- it never was.  Your right, they should be sued, but who has the time and/or money to do such?  That's why they're still around.  One other thing -- I can't believe that a company like this is allowed to advertise on this website.  We have to follow rules as an MT when we chat.  Why shouldn't companies have the same stipulation.  With all the negativity with this company (and I can back it up with phone records, paystubs, etc), they should be banned from advertising here, or anywhere else!
No, she wasn't.

nm


Boy, it sure wasn't that way when I was there...sm

We were always behind, it seemed, and always asked to type more, more, more.  I'm not defending OSi, but this was in later part of 2006.  Wonder what has changed?  I can't believe, if this is the MK account, that they would send charts overseas.  They were so !#$# picky (MK) that I got put on probation for some really, really tiny errors.  Took me for a whirl and hurt my feelings, big time.


I had to quit just from mere principle.  Harsh, very harsh!  I can't imagine, from the quality I understand comes from India, that they would get away with making any errors whatsoever.  Neither here nor there now, I'm just amazed at how fast things changed.


thanks - I wasn't using the right box
sounds like mixed reviews. Guess you never know til you try it yourself.
It wasn't MTs that were let go, it was QA, as that

is now going to India.  I wonder how many accounts that CBAY will have this time next year. 


A company that I used to work for offshored work to India.  First it was just overflow because they couldn't stay in TAT, but then company saw how much they could save and sent more work to India.  The problem is they weren't QAing the work and was of such poor quality that the lost the account, which ultimately cost them their business. 


 


 


**wasn't
x
It wasn't all THAT bad for me

I will admit when I first started with Amphion, I HATED it! However, I was there for 4 months and only left because I was offered better pay somewhere else, also I was really running out of work bad on my primary account, I assume from overhiring. 


It is true about the mandatory OT, but I liked the money, so I did do some.  When I didn't do the OT, I was not reprimanded.  I attempted to quite because of the QA person on my accounts was really condescending and I just couldn't take it anymore.  I was talked into staying by the supervisor I had and I was even offered (later) a QA position there, but didn't take it.  My supervisor there was fantastic and wonderful.  I know they have other supervisors, but I couldn't tell you how they are/were. 


I fell upon hardtimes close to Christmas and was having to move back to my mother's to take care of her house, my husband lost his job, and after explaining my situation to my supervisor, they sent me a 300.00 dollar check to help me with getting the lights turned on at my mom's house.  I was informed I did not have to pay that back, but under the condition that I help someone else in need.  I did feel appreciated at Amphion, but as I stated, I needed higher pay and I needed affordable insurance.  With my account running so low with work, I just couldn't do those things, and it really made me sad that I had to leave. 


Yes, they are very picky about quality and really some of it was so minute that it was ridiculous.  However, if something ever happened with the company I am at now, I would go back.  Under the condition I was with the same supervisor. 


Anyway, I wish you the very best of luck with finding the company of your dreams.  I am now with Axolotl and like it very, very much.  Of course, there are a few bumps just about anywhere you go, but I enjoy my job. 


Good luck and take care


Wasn't here for that
so I couldn't say. I generally only pop in to research a company I may be considering because I know this is where to go to hear all the actual negatives and then some about a company which is why I felt compelled to say that my experience has not been the same as the other people. But whatever. I'll just take my positivity elsewhere since it apparently is unacceptable on this board. Oh, and I didn't take Carlotta's email that way. Then again, I'm not the one on here complaining.
No that wasn't me

MT Chat?  How do I find that?  Thanks


Are you saying your pay wasn't cut?
.
Yes, it wasn't... Not yet, anyway.
So am I waiting for the other shoe to drop? That's why I said I'm feeling MORE paranoid, not less.



Thanks! At least I know I wasn't seeing
things (or not seeing them as the case may be). :)
Hey, that wasn't me!
Someone else is using the name fed up but I am not that person.
I wasn't
arguing!? I was just stating my opinion... or is that not allowed anymore?

Per Moderator - ALL OPINIONS ARE WELCOME ON THIS BOARD!
eTransPlus-- I wasn't going to say anything else but.....

the other poster hit the nail on the head about the insulting gifts sent for transcription week, and don't get me wrong, I don't expect anything as far as "gifts" from my employer, because they are not obligated to it, but give me a break,  "I'm still trying to figure out what my gift is, either a mini mouse pad, the size of a coaster, or is it a coaster."  They really showed me how much they thought of me when I received that gift.


This post wasn't from CW either. This was from me.

Just as you have never understood why people would come here and talk about their problems with Transcend, I simply cannot understand why the posts bother you SO much.  You like working there, we get it. Others don't.  Why is your voice any more important than ours?  How fair is it that you think you can stop every single post where people have had problems just because YOU don't want to hear them?  Obviously from the outworking of events yesterday, what I said on the Forum was true.  You guys wanted details all along, so you got them.  None of it was refuted by the company, instead it simply "vanished." When I had said that my emails were burning up with people writing me with words of support and thanks, you should have seen it AFTER they removed the post.  There were just as many people appalled by that as there were the content of my post.  You may think I'm in the minority, but you would be wrong. As wrong as you were about CW all along.


 


It wasn't sarcasm
It was sympathy, but I then again, I guess shouldn't have depended on you to know the difference.
Your post wasn't that bad, but . . .
From what I've seen on here, if the moderator gives anyone an inch, someone else is HIGHLY likely to take 10,000 miles. Some people don't need much encouragement to go to the extremes with it, as in the 2 really foul-mouthed posts that got deleted yesterday. Maybe zero-tolerance is the only way they feel they can handle that. IMHO
Thanks! It wasn't deductible at all when I was an IC. sm
But I will never work as an IC again and I could not get an independent policy anyway, having had cancer and ongoing therapy.  A lot of MTs are in this position with either age, a serious disease, such as hypertension, diabetes, etc.  It just isn't that easy to get self-insured anymore.  That's why I don't understand companies who don't offer benefits.  The last figures I saw, benefits were worth about 1.5 cents a line.  Something to figure in when considering great wages.  Thanks for the information.
Sten-Tel wasn't the only one
A company called DW Transcription, hired me for QA and asked me to fill out forms, sign contract, etc. They asked me to start on a particular day and I waited and NOTHING. And so a few days later I called.... I get the feeling the person who hired me disappeared. Someone else contacted me by email and said I could start THAT day and I was just very uneasy about the whole thing. How could they just blow me off? I really wonder about this business.

This wasn't about VR editing --

All editing is a joke if you don't have time to make sure the chart goes back right.  Now I guess the pay will reflect that (it's a joke) for all types of editing.  I agree it's not nice to force people to take those chances with others' medical records in order to even attempt a decent salary for their own families; it's also a bad, bad thing when a company can tell you how much they value your commitment to quality one day and then decide to slash your wages for it.  It's all a bad, bad joke, and (some, not all) of Medware turned out to be just another bunch of two-faced comedians. 


[Maybe you can try Cymed out of Ohio?  I know they hire editors there at an hourly wage (not sure what that is) and they seemed pretty nice; I turned them down out of loyalty to Medquist -uh- Freudian slip- misguided loyalty to Medware-LOL.] 


Okay, I think now it's finally off my chest. 


Good luck to the struggling Editor still at Medware.  I'm moving on (again) to other things. 


 


 


 


No it wasn't Proficient
I have heard about them from reading the posts, though.  Keeping clear of that one!
LOL! At least it wasn't MedicalBizarre!
QQQ
I wasn't going to put my 2 cents on this one BUT (SM)
500-600 lines an hour -- NO WAY. I'm assuming the Precyse recruiter is the one who told you this?? I left Precyse in February. I was there for 5 years. Five to 600 lph would be for a very, very (did I say very?) small group of MTs, but of course those will be the ones they'll focus in on -- huh? I still have several friends who work at Precyse on their VR system and they are LOSING money. Some as much as 300 dollars a paycheck.

Please just take this one bit of advice if you are considering Precyse, as with any company, ask lots of questions, do not ask once but ask twice, get everything in writing, and do not take the recruiter's claims as the gospel truth.

Oi Oi Oi!!! I can't believe the recruiter made that kind of claim.
It wasn't SPi; it was Ceridian...
I have gripes about SPi too, but in this instance, they had nothing to do with the loss of the laptop/our info. It was a Ceridian employee who lost it. Ceridian is the company that processes the payroll for SPi. Just FYI
For me it wasn't the just not getting paid.
The TTS owner talks a good game but then is a complete snot through emails. They have a few favorite employees and everyone else is dirt. She talked about how hurt she was by the comments on these boards and yet has done nothing to change it and takes no responsibility for the bad stuff that goes on with her company. Oh well, I have moved on to greener pastures. :-)
glad i wasn't the only one! :)
thanks for the info!
Wasn't he in HR at one time?
nm
Maybe I wasn't clear sm
I have used the toll-free number for several years and was given that information when I first started typing for them.  The same is true of their toll-free help line number.  The toll-free number is listed on their website when you sign in or if you call and ask for it they will give it to you, but I was given the toll number at the beginning.  I think they automatically give their local, toll, number sometimes, not really thinking about the toll-free one.