Transcend...good bad and ugly
Posted By: annon on 2009-04-14
In Reply to:
Would like any current info on them.....Got hired and would like to know if it is worthwhile to take the job or not.
Thanks!
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Transcend... any comments, good, bad or ugly? TIA...nm
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Here is the good, the bad and the ugly. sm
I left KS a few months ago after having a near nervous breakdown. I had too much going on in my life and thought that it would be better to go work in a hospital.
The Good: They are growing, have very stable accounts and keep all their customers. Pay is on time and there is direct deposit. The rules have become clear in what is expected of you. They are very personal.
The Bad: The insurance is terrible and expensive but I heard they are getting BC/BS in the fall for sure. The pay used to be late here and there for a few days. It is fixed now and has been for a very long time. The growth caused some changes that did not work and more changes were made to correct the problems caused, which seemed like chaos from the outside looking in.
The Ugly: They went through some terrible growing pains a few years ago and have been dodging bullets from former employees. There were late checks and no direct deposit. There was not a lot of work because they overhired.
The diagnosis: Once they got over the hump several months ago, things evened out and have been for a while. I want to go back but I'm afraid they won't take me.
How do I know all this? My best friend still works there and is very, very happy. I made a mistake leaving but now my life is on an even keel. I made a lot of money there.
DRC good, bad, ugly?
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99% good, No Bad, No Ugly ... sm
Except for a short period of time when work ran low on one account only my experience has been 99% good. No place is perfect, but I have absolutely no complaints. The people treat me like a human being, I love the platform, the sound quality is great, they pay the long distance bill, the benefits are superior. Best move I ever made.
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Is Transcend a good company with a good platform to work on. They are advertising.
:
My experience was UGLY. Very ugly.
Just keep your other job until you're sure....good luck.
transcend good or bad?
 Seriously - can anyone give me some info about Transcend? How is management? How is QA? How is the work - enough or not enough to keep busy?Would like to hear from MTs working for them now or have worked for them.
IMO - Transcend is as good as it gets!
I have worked for Transcend for 3+ years. I have also worked for other LARGE outsourcing companies and on-site for different medical facilities.
In my opinion, Transcend is at the top of the heap as far as professionalism and ethical standards are concerned. The company has grown substantially since I started and they continue to provide their employees improvements to the benefit packages every year.
Their typing/editing platform is state of the art, and to go with it is excellent training and prompt top-notch support when you need it. This is not something I have received anywhere else.
If you are a competent medical language specialist capable of doing a broad spectrum of work types, you WILL NEVER run out of work.
If work work third shift and meet your productivity requirements, YOU WILL ALWAYS get work before any off-shore personnel (if that exists on an account you are assigned to -- it's the customer's choice, not Transcend's).
In addition, if you need help with anything, your management team is just an email away! No long curious waits, here!!
If you are capable of learning the ESL and challenging dictators, you will end up doing transcription because those don't usually get processed through the editing platform, so if that's your cup o' tea, that is always an option, which is a profitable option I have taken advantage of, myself.
BOTTOM LINE -- If you are having such a hard time with a company such as Transcend, I doubt you will be happy anywhere. I know first hand that Transcend respects good employees and takes care of them well.
Transcend - good, bad, middle?
Anyone care to comment? They have oncology work and it's my thang...
I had a good experience with Transcend
I had to leave for personal reasons. I can say though the training was adequate. The people were very nice and communicative. The pay was not bad at all and actually better than most companies. Unfortunately I am not allowed to discuss what the pay was because it is not allowed to be discussed. I would say so go for it. The recruiter was really nice and answered all of my questions. If she did not know the answer, she got it fairly quickly. I dont' have a bad thing to say. They do pay on time. 
Transcend? Keystrokes? Good or bad?
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transcend used to be good but they got too greedy -
too many Indians, too much crappy voice recognition that is not even close, a horrible platform that has multiple problems, line counts that are always a hours to a day late (reminds me of another company where no matter what I did I could never get over 1000 lines over the required minimum counts), and the nastiest ROMs in the business. You can have your transcend.
Transcend is a good place...
I always try to post this: The recruiter is excellent. She's awesome... The equipment came fast. I had a death in the family during training. They totally understood and was going to hire me back, but the need they had were different than the days I could commit to, but I highly recommend Transcend. They even started me higher than any other company I had contact with at that time. This was about 3 years ago.
Is Transcend a good company to work for? nm
nm
A bit strong. Transcend is good depending
I have worked with them in the past and returned 3 months ago. I am on a really really difficult ESL account, and I am having a learning curve to get to my full-time lines. But, the team lead and my regional manager have been a safety net for me by being very supportive and always addressing my concerns. I must say my account is not for the faint of heart, but the Beyond TXT is fine for me and I am getting there. The major reason why I am sticking out the learning process is because of my supervisor is so supportive and flexible with me taking longer to get my lines. I just about make my bills, and did not make the sign on bonus which is a negative. However, I will stick it out b/c I know that I can do it and make good money here. If you can do ESL and get a good supportive supervisor I would suggest you give it a serious consideration. I do believe there is money to be made at this company and there are a lot of people who have been there many many years. Good luck to you.
Looking for work, is Transcend a good choice
to apply to?
Transcend offshores, so I have a pretty good idea...
where the 40-50 reports are disappearing during *your* night (*their* day shift).
DSG supposedly doesn't offshore, so darned if I know why we keep running out of work, though I'm guessing just plain old overhiring; no doubt of displaced MTs from other offshoring companies, so it affects everybody, regardless of whether the MTSO actually offshores or not.
Transcend sends all the good work to India and leaves all the
garbage for the MTs in the States so they can keep the indian slime working. n donkeys are that do the work. Transcend is not a good place to work
We were not ugly
We were not ugly. Stacy came on and stated that her two most important factors in chosing a company was to have a computer provided and to have paid maternity leave and that was in CAPS. She did not state that she was wanting to earn more PTO time and to use that, she wanted to be PAID after having a child. At 4 hours per pay period that is 12 days a year and that is pretty norm for this profession. Like I told Stacy, would you pay a babysitter or a nanny when they wanted six weeks off and you had to pull in someone to do their job so you were paying double and earning the same income. It is really hard to provide benefits and a decent pay in this field. Yell at me all you want, but the balancing act is very hard to do. And like the prior poster also said, the companies change so often between merges, buy-outs, and out sourcing that what you sign on for in 2006 probably won't be the same in 2007 or 2008 for sure. So if stability is what Stacy wants, I think that she needs to look elsewhere like a union job or a state/city or county position where it is spelled out in black and white what she will receive for the next three years. We did not mean to make you feel bad but again, you posted several times about maternity leave and we are not mind readers you should have posted need to accrue PTO at a faster rate. But we were not nasty or ugly and just stated the facts in this field.
bad and ugly.
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Not sure why you have to be ugly
What was the purpose of the very nasty responses to this question? I happen to agree w/ the original poster on this and see no reason for why you had to be so hatefuly in replying. Did it make you feel better? Do you talk to your employers, friends, families, etc., this way?  If so, I must say I feel sorry for you AND them.
Why do you have to be so ugly about it?!?!
I did not take it as this person ripping apart any company at all. They were just stating what so many on this board have stated many, MANY times and in a sense they are correct. It does not take much to set up an automated reply, trust me if I can do it, anyone can. I just don't understand why people have to attack others on this board when they are simply just stating THEIR opinion, if you don't like it then stop reading and move on to another post, it's that simple.
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