Transcend ER account...any information...
Posted By: passing through on 2008-09-07
In Reply to:
Hello,
I was wondering if anyone has any experience with the ER account out of California that Transcend is hiring for. I was thinking of applying, but was wondering what I might be getting into. Thanks. 
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Any information on Transcend?
How is the workflow? The line rate? Any information would be helpful!
Current information on Transcend
Any info on ICs for Transcend or what is the latest for employees?
Maybe you asked the wrong person. I am sure that not everyone is privy to all account information.
I know that there are at least 2 more in the works, being converted over. How do I know? I am the lead on one of them and have been involved with the conversion for the past 3 weeks.
The only people who know would be KB, LT and PG for sure as they handle sales and operations.
Can anyone give me information on Transcend Services Voice Recognition editors? sm
I was offered a job with them. Curious as to how good their benefits are, how easy the program is, and if the dictations are REALLY awful or just as any others. Any input on anything to do with the company and/or information on Voice Recognition editors would be greatly appreciated. Thank you in advance!
Transcend account - sm
My experience there was that they were ALL from hell!!!
Any information on program called Beyond Text by Transcend? Fast, slow, user friendly?
Can you make decent lines with it? Is tech support good?
Saw ad for Transcend and they actually named the new account they were hiring for (sm)
Isn't that a little strange? I know we don't post account specifics and I have never seen a company do so before. They mentioned the hospital name, town and state.
Account Managers/TL's Rock at Transcend!
I am not sure who you are referring to at Transcend, but each and every manager I have had at Transcend has done nothing but support and encourage me every step of the way. I have worked hard, and they have rewarded that hard work.
The honesty and team camaraderie is so refreshing. I previously worked with another transcription company where I felt secluded, discouraged, and only was provided with negative feedback. Getting questions answered were usually within 24 hours, not in minutes as it is here at Transcend. If I needed a sample immediately, it was not available to me.
Transcend provides its employees with so much information at their fingertips that I was almost overwhelmed when I first started. They continue to be supportive and trustworthy. I never feel as though management is ever unavailable and, in fact, they provide their phone numbers to reach them 24/7! Kudos to you, Transcend!
I worked on that account with a company other than Transcend.
It was the worst. I was glad to see it go. Sorry for whoever got it.
So are you saying your account has not been switched over to a Transcend platform yet?? Thanks! nm
nm
Anyone know anything about Global Information Systems? Any information would be appreciated. nm
MedScribe Information Systems, Inc - Information please?
Anyone with information on this company?
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Transcend bought MDI, so if Transcend sends work offshore, so does MDI. nm
nm
We heard Transcend is buying Keystrokes next. I'm not working for Transcend. No Way !
nm
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
then doesn't that make MDI a company that offshores? That's like saying that one branch of a company offshores but another does not, so they are excluded from the offshore label. If MDI-FL is part of Transcend and Transcend offshores, that means that they do.
RE: If MDI-FL is owned by Transcend and Transcend admittingly offshores, sm
Your hypothesis is incorrect. MDI is a wholly independent subsidary of Transcend, therefore, they were not a part of the experiment to offshore to evaluate cost/benefit ratio that Transcend only tried for 90 days (I believe the evaluation process is not still ongoing).
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
It is not Transcend. Transcend has not had control of
the accounts long enough to make any changes to anything. Maybe your account just slowed down like a lot of others did over the last few weeks. Everything will run status quo for a few months before any major changes are implemented. And give Transcend a chance. It is a good place to work and you will finally have some benefits that you will enjoy.
but hoping from account to account
without learning the accounts I am on will not help my line count, or help me. I need consistency in my work. I was told one thing, and am getting something totally diffrent. I know most jobs will be slow, but I was told one thing and now have to do something else. There is no work on a daily basis. I am a newbie to this field. I have a chance to work somewhere else stable. Sadly, I have to take my chances else where.
Maybe it differs from account to account
It seemed to me that I was getting my lines quicker on the new system. But that is just my opinion. I am sure that it differs from account to account. 
Yes, jumped from account to account
Constantly rude office staff (especially payroll who often made mistakes). Poor technical assistance. Poor support on accounts. Very slow to reply to problems. Like to lay the blame for problems on an account with the MT instead of poor training and support by the office. 
Yes that was the account I was on and it was GREAT account...sm
So if they are going to mess several things up: 1) Pay for their employees, 2) Losing a big account like that one, 3) Hiring supervisors that just wanted to chit-chat and lose production then I would think that is NOT a company to go for. But I had to learn it the hard way - having my payday be weeks late during Christmastime. But I gave them the benefit of the doubt for 2 more paydays - they were late also....
The account I was on was ALL ESL. They were paying me 9 cpl, but the account was so bad, I
never made any money.
When you get switched from account to account
it makes it very difficult to attain their 12,000 line requirement. If you don't make your line counts, you get moved to part time and lose your benefits. If you are already part time, you get your line rate docked. In order to prevent this from happening, I used to have to work more than 40 hours a week. It seems that this is their goal...to keep everyone from having benefits...instead, they are losing their MTs. I was staying at OSi for only 1 reason and she seems to have fallen off the face of the earth. I am most definitely looking elsewhere. I'm gettin while the gettin's good!
What account or type of account are you on? nm
OT is based on account. One account may
run dry, but another is overflowing. OT is requested for that specific account probably for hte MTs covering that account as they are the ones familiar with it.
For each account is a different set of account specifics.
I left WMX due to consistent lack of work despite 3 accounts. My current company gives a primary and a secondary and there is enough work on one or the other to get my lines and then some. Still 2 different sets of account specifics, but only 2. Someone posted they had 15 accounts at WMX and were still out of work. I didn't work for MQ, but sounds like the same situation at WMX.
Thanks! Yes, the account is ExText, so we would be on the same account. sm
They are still hiring if you change your mind.
Also, I am working part-time for Encompass. The account I am on also uses ExText, and I would not hestitate to recommend Encompass to anyon either. I feel fortunate to have found 2 great companies.
If you want IC work, I am also still working on a limited basis for CardioScribes. It is just cardiology transcription and the work is easy. Their platform is Wordscript, which is a Word-based platform, VERY easy to use. However, I really prefer employee status now, plus with the above 2 jobs, I will be making about 1 cent more per line plus having benefits and my taxes taken out.
If you go somewhere else, or if you decide to stay where you are, good luck! 
Does it have to be an account your manager has or any account? nm
,
Looking for information on QED. sm
I have never heard of them before. I read some old archives but am interested in hearing from any recent employees. I've heard the pay is low. Any information would be greatly appreciated. Thank you.
Information
Does anyone know anything about a company called Archivus?
SM for information.
An expander is a program in which you put in shortcuts to "expand" to longer words, sentences, and phrases. For example, typing "forex" produces "for example." They can be used for phrases like
tp for the patient
lt for left
rt for right
egdx for esophagogastroduodenoscopy
Shorthand and Instant Text are 2 of the most popular.
Check out productivitytalk.com!
Does anyone have any information
TIA
Thank you for the information!
That is helpful.
Thanks for the information.
You were very kind to respond.
No, but if this were information
 that was really any of your business, you wouldn't have to ask.
MDI-FL VR information --
x
Does anyone have any information
I have asked a few times and can find nothing when I do a search on them? TIA
A little information for you
I am not the original person who answered your post, but I also work for Amphion. When you are first hired with them, they will basically ask you what hours you plan on working. They are hours of your choosing, but they just ask that you try to stay working that schedule, so that they can provide adequate coverage on their accounts. They are, however, very accommodating should you need to change your schedule. They hire both part-time and full-time employee status. Very nice folks to work for! Good luck to you. 
|
