To clarify. I had a quality review
Posted By: anonMT on 2009-03-28
In Reply to: Wondering. Normal to have your quality review - anonMT
and the recruiter is the one who called me with the results. I was asking specific questions about the review and certain items they couldn't answer. Is this the norm? I've been an MT for a while but have worked mostly for my own accounts. Working for a transcription company is a new experience for me. I just thought it odd that someone could tell me what I was doing wrong but couldn't explain why?
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Wondering. Normal to have your quality review
delivered and discussed with you by the company's recruiter?
QA review
I have just been there a week, do radiology and was only in QA for one week, today I'm out, 3-hour paid training is $200. I think pay is all dependent on experience and etc. line rate I believe is how many lines you type per hour.
They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it.
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
Company review?
What does anyone know about Orion?
Here's a review from last summer.
http://forum.mtstars.com/company/v/1/74751.html
A good company will review them
A decent company knows which complaints are true and which are not and will want to weigh the validity of them. Yes, there are some chronic complainers. However, there are also some valid complaints repeatedly discussed here and some downright illegal employment activity complaints also discussed here. Were I an owner of a company, I would certainly WANT to hear feedback from my employees and attempt to come to some kind of reconciliation with them, if possible. If you ask me, this board shows how little communication is going on between employer and employee in this field and how little regard there is for the people who actually produce the work itself.
I posted a review within the past (sm)
week. You should be able to find it if you search a page or two back.
I don't understand - are you still in Focused Review? sm
Error reports - you mean they are sending you feedback for your mistakes? or you are still formally being reviewed?
I work there and have never heard of someone being reviewed for a full couple of weeks.
review typed reports
The only way I know to review reports already typed is they go to QA for anything. Of course, when new, the MT is on full QA.
It sounds like the OP is wanting as much info on DQS as possible, so here are a couple things I don't believe I saw in this thread.
Keep in mind that as new accounts are started, there will also be blanks left, usually for demo things, landmarks, etc., so that is a big help, too.
My LarTech Healthprime review
I have seen some older posts on Lartech Healthprime and I just wanted to give a good update/review on this company as I have 2 years of experience working for them.
Also I just wanted any out-of-work MTs to know that they hired me right out of training (I trained with At-Home Professions) but trust me, they have high standards when it comes to quality and they were patient, gave me a chance and helped me along the way.
My gripes (although this apparently is not LarTech's fault but the hospital account I work for) is that I get paid once a month and sometimes it is later than that, very inconsistent pay :(.
There is only two people I can get a hold of if I have any questions but they don't respond right away which is a downfall since my questions have to do with reports I am currently working on and I don't have time to sit around and lose TAT time waiting for them to get on, all communication is done via Yahoo messenger. They do respond to all E-mails, whether it takes them an hour or a day, they will get back to you.
They also do seem to have a problem with communication, for instance, I have been there for about a year and a half and I was only getting 7 cents standard, 3 cents editing and I asked them for a raise, he came back and said he already gave me a half cent raise and was surprised I didn't get that E-mail.
I know, the pay is super low, but I was out of school for a year looking for a job and nobody would give me a shot but they did and now I have 2 years of experience because of it, it beats the internship I almost chose to do for 6 months right?
Anyways, just wanted to get that info out there for any MT students looking to get their foot in the door, they gave me a chance from a very non-reputable school, why not you!
Review of Transcend for Those Trying to Decide...
First, sympathies to all of you at MDI. Been there, experienced it, it's pretty hellish to be involved in a merger on the best of days.
I've been with Transcend for some time now, and these are the points to consider:
The people are nice for the most part. I know that sounds like damning with faint praise, but I do have to say the TLs and upper management aren't asses about taking time off, helping with QA, etc.. when you can find someone to answer your e-mail.
The dictators aren't terrible. The worst ESLs dictate very rarely, so you only have to deal with them every now and then.
The platform is okay. Could be worse, could be better. I don't like it one bit personally, but to each her own.
Now for the other side of things...
There's no work. The jobs come in VERY slowly; it's the norm for me to log in to find maybe ten jobs waiting for an entire shift. I've spent many a shift checking every hour (as per company direction) to find myself wasting hours sitting at my computer surfing the internet. Yes, you can request secondary accounts... only to find yourself staring at another screen with no work on it. If you're willing to work on five to six accounts, you may be able to make the minimum line count, but I watch the numbers on ALL accounts and they're ALL very low on a consistent basis, so this is doubtful.
It's extremely unlikely you'll make the minimum to qualify for insurance or the sign-on bonus (if MDI-ers are being offered this).
Communication is very poor. It's the norm to send multiple e-mails about an issue to get no reply. The TLs and TMs change constantly and you're not informed.
If you don't make the minimum FT line requirements, you'll be sent letters of commitment which are basically written warnings about lack of production. If you inform them that you'd LIKE to make production but there's NO WORK with which to do so, even on your SECONDARY account, the answer is Try to get on another secondary, but for now we need you to sign this letter and return it. Basically, that translates as You're not making minimum because there's no work, but we're still giving you a warning. After this letter of commitment, they will give you one pay period to achieve the 900$ FT rate, then drop you to PT.
I'm making roughly 500$ PPP right now - started out making around 700$ PPP and watched it steadily decline (instead of increase) as the workload shrank.
I'm sticking it out for another couple of months and then I'm off to other pastures.
Hope this helps someone trying to decide about Transcend. Best of luck to you all, wherever you end up.
Passed in Feb 2008-CMT Review Guide
Does Webmedx automatically do an annual review process? sm
I recently had my 1-year anniversary and have not heard anything from anyone about a review. I don't know if I should say anything to my STM yet or not.
NJPR is in NJ, not NY, stands for North Jersey Physicians Review I believe,
try googling for a web page, I am quite sure they have one, you can the info and I think a phone number there to call.
Annual performance review criteria--hope it helps!
SC,
Good luck with getting the raise you deserve! I posted a couple days ago regarding my experience with my recent annual review and raise I received. With my company, the annual review is scored with 5 pts being the highest possible to achieve in 6 categories; quality, line requirements, attendance, % to QA, helping out, and communication. They award 1/4 cent/line if you have 4.5+ and 1/2 cent/line with a perfect score of 5/5. They only use the last 6 months of data to calculate total score.
In my experience, e-mails do not work! They are too easily lost and are forwarded to God knows who! Call your immediate supervisor and get their opinion and who to contact with this proposal. Good Luck!
My experience exact opposite- Me willing work 6 days, regular sched, 100% QA last review- Company: N
Me: Ready, willing and able to work 6 days a week, regular schedule, 100% QA my last review, on all ESL's doctors.
Companies: No work. All ESL work. All the worst dictators. No work, did I mention that. Don't want to buy new software or any software to help the MT. Ridiculous formatting rules to decrease my line count. Low line count rate. No holiday pay. Have to work holidays.
Your post was way, way out of line. Maybe you work for a great company, SO tell us who it is.
I've tried 10 companies in 10 years, and they were all the same. Pick my brain and make me work hard, hard, hard for ? 150 lines an hour with ALL ESL, poor sound quality, and then don't really want to pay for the 150 lines, want to jiggle and wiggle it down to 120 or less with rules.
Quality is quality, and really should have nothing to do with getting new accounts.
MQ isn't scheming against the MTs regarding QA. They just want a quality finished product. Heck, half the slams on this board about MQ are the garbage work the MTs put out. Talk about a no win situation! Getting used to a new account should not lower your quality by any real degree if you are a good MT. Even getting used to new dictators or ESLs. Good MTs still produce quality work, and should not have to fret over QA.
Actually .. let me clarify ... lol
They call it Statutory Employee and in describing it (in the contract) stated that "...because a statutory employee works as an independent contractor..." -- so that is where I was getting the IC. Sorry for the confusion on my part.
Can you clarify?
I don't understand what you mean by "in the office." The only people "in the office" are techies, some senior management types (but not even all of those), payroll in Pitts, etc.
I'm thinking through all of the "supervisors" (MT supervisors) and they all work from home. Sorry to hear that you've had a bad experience, but know that they DO have some really good transcription supervisors, and that it's totally an incorrect generalization that a 'bad one' will "be supervising you."
And, no, I don't work at Webmedx any more. Used to, knew all of the supes very well and worked with them daily. I saw how they dealt with their MTs. All had their strengths and weaknesses.
Try to not generalize in such a negative fashion, okay? If you have issues, speak directly with the supervisor, or at least say "I have worked with a couple, I didn't enjoy the experience, but I can't speak for every supervisor there." Post responsibly.
I can feel the flames already!
to clarify
I realized when I re-read my post, it might have come across as catty. Didn't mean for it to. I think we're all going to be forced to go with the program or be out of work. It's a shame, but with so many companies going with it, it's either enter a different field (and there are no guarantees anywhere these days) or live with it. I really don't think the politicians on either side are going to fix things anytime soon. Too much money involved.
Just to clarify again...
Employees are statutory, not IC.
Pay during training is for the lines that you complete during training; there is no hourly training pay or anything like that. You may start at a lower rate and then increase within a couple of months. You would have to talk to the recruiter about this. They kind of do everything on a case-by-case basis rather than have blanket policies as far as pay rates go.
I would clarify that as well...sm
I would be difficult for you to keep up with keystroke count if they are limiting what Keystrokes are. Where I work, everything is a keystroke, even the demographics we fill in, spaces, and headers, if we have to add them in. At the 0.001575 rate, you'd be making good money. It's always better to ask questions and clarify what's covered as a keystroke, what's not, and what the daily and pay period quotas are, so if you think it's realistic enough to achieve. Where I work is very fair with that. Once you understand the formula, figuring your paycheck out is easily done.
just to clarify
I have a hard time feeling sorry for someone who fraudulently receives unemployment benefits while working. Two wrongs don't make a right. I've had a real rough past few years here trying to recover from Medquist, but I'm proud to say I have been honest in all my dealings on my end. I work hard and if the company doesn't work, for whatever reason, I move on. Everyone should realize by now that THE ACCOUNT MEANS EVERYTHING. Not the company. Not the line rate. Not the communications. If you are on a crappy account, you won't make money. You can have a low line rate with a great account and make great money. You can have poor communications with a great account and it doesn't make a difference because everything on the account is crystal clear and you don't have to ask for clarification. You unhappy Keystrokers got the bad account. You happy ones have good accounts. Simple. Keystrokes probably should unload the bad account, but does any company ever actually do that? I don't know the answer to that.
could you clarify this a little more for me, please?
Now, my production put me making the same as full-time in each one but I was officially part-time in each company
Do you mean you were able to produce full time work in parttime hours at both jobs? I thing I'm going brain dead from job hunting and working. Forgive me if I am sounding dense here.
Let me clarify
My figure is based on the fact that Keystrokes does appear to hire MTs that can work independently and are very experienced. Also, compared this with others on the same platform. That could also factor in, so you have a good point as far as platform, differences, etc.
to clarify
They don't really give you holidays off. You can choose to take the holiday off but you have to use your PTO time to cover it.
Let me clarify, since you all don't get it..sm
FLEXIBLE is that I will LEARN and WORK on MANY accounts so that I have plenty of what I want to do! So many will have a primary account and only one secondary. I have TWO primaries and TWO secondaries, and I work all of them in any given week. They are all different with regard to formatting and rules.
Considering that this is FOUR sets of rules, not one or two...considering that this is HUNDREDS and HUNDREDS of dictators...and every single specialty that has anything to do with surgery...yup that is bending over backwards because MOST of you would never try it, let alone be able to do it! It is also flexibility because I AM willing to work extra hard to learn my accounts and get it right even if I have not seen that account in a week. Because I can be asked to work on XYZ account at the drop of a hat and manage it, you bet they appreciate me and you can bet I appreciate the fact that this is a two-way street.
I know about a lot of you out there. I have worked other places and I am the MT who ends up cleaning up after you. I do the doctors you won't, I pitch in on my days off because you don't make your line counts or don't show up or didn't work your entire shift. This is NOT every MT but believe me I have seen it all.
I get tired of being accused of not working very hard, of selling myself short working for TT and I am rather offended that I am accused of not being a very good MT. I have been the punching bag for people who are not bright enough to understand my meaning and I am left wondering just how it is that such people call themselves MTs, let alone human beings. I have also been accused of lying because I am here and claim to make my line counts. What, are you jealous that between my 2 jobs I have racked 42,000 lines so far this month and it isn't over yet AND I was here?
Well ladies and I use that term loosely, I am GONE. You are a jealous, rude, nasty group of women and I don't care to be associated with you any longer.
and to clarify
there is a difference on these boards between OSi and OSI, 2 different companies
Pls clarify, OSI or OSi..
These are 2 different companies... OSi is one, OSi is another. OSI, who knows where they are... OSi is in PA....
Let me clarify
that I in no way mean to cast MDI in a poor light or deter anyone from considering working with MDI. I am still with them because I think they ARE such a great company, and intend to stay with them for a long time, and I think this work lull will pass soon. I really don't think the lull is MDI's fault, and I think they have been trying to juggle people so everyone can get some work. I am here because I think they are a great company to work for, I love my liaisons, love my schedule, etc. This lull has not been the norm in past years, not that I recall, so it has been a surprise to me. The fact remains that it has been very REAL on my accounts, and very frustrating, and my paychecks have taken the hit to prove it, at a bad time with the crappy economy and soaring gas prices. So it really irked me to have someone state that it was nonsense and imply that it never happened/isn't happening.
Can you clarify
I don't understand ... do I literally type what you have typed here? - then went to start-run-type in cmd- and when it comes up type ping *space* www.google.com ?
Thanks for further claification. :)
Oh please let me clarify,
I am not questioning their line count, only my own ability on most days to achieve it.
Please, let me clarify.
I totally agree with you, but it is getting harder and harder to find non-VR jobs. If MTs have to do VR, then the only option may be to become as proficient as possible just to survive. I recently found a job doing staight typing because found VR to be a losing proposition. Being paid considerably less to make a sometimes totally worthless VR program look good is not my idea of a good time.
Sorry, could you clarify?
Is it a 3-cent per line cut or is it a cut TO 3 cpl?
Just to clarify
I'm not looking. I read here and see so many people unable to find secure, satisfactory employment, and I was wondering where they were getting their job leads from.
The ads on here seem to be recycled weekly so that sort of lets you know that those companies have a pretty active turn-over.
Thanks for the reply tho and sorry I didn't expand the purpose of my question.
Can you clarify
Do you mean pre-made normals coming from the facility/doctor, or normals made by the MT in the expander.
I get paid for both now. Not concerned too much about not getting paid for their normals, but certainly would want to get paid for mine. I can still do 350+ straight typing with my expanders.
Please clarify
Are you saying if we don't catch all the errors (as in correcting everything), we shouldn't be an MT or are you saying we should just accept gobbledy-gook word salad from VR and be happy to deal with it?
I agree with the catching errors, but not with the expectation that every report will be a piece of garbage to be cleaned up and I should be happy to clean it, ectstatic to get 1/3 or 1/2 the pay or I shouldn't be an MT. No, no, can't agree there.
To clarify...
To clarify how the fraudulent resignation worked is this. Everyone who works on the account I do knows my first name, last name, and my email address just as I know theirs, as we are sent it along with each and every email we receive from management's cc's. Therefore, the person created an account with yahoo, as that is where my account is, the person then, knowing my first name and last name, created it to be showing on the outgoing from line. The person then used my exact email address, but simply left off one number at the end. I have to say, when the team leader emailed a screen shot of my supposed resignation that she received from the account manager, I sat her scratching my head and staring at it, I knew it was not from me and then of course it wasn't from me, as it wasn't my email address and it showed first and last name on the from line, which I only use my first name on the from line. Hope this clarifies on how anyone can be a victim of fraud, it is very easy to do once you know the person's name and email address. Point is, when the company is made aware by me that is not my email address nor did I send in a 2 weeks resignation, why would they choose to accept it? I can only come up with one reason, they wanted me out!
Sorry-to clarify-$80 or more PER DAY - sm
for that particular day to get calculated into UE benefit eligibility.
Perhaps I should clarify
I asked the question (riddle) to make a point, not to challenge people to say where they shop or don't shop.
In other words, if the shoe doesn't fit you don't need to defend yourself. And if it DOES fit, you still don't need to defend yourself.
I was merely pointing out that the whole issue is VERY complex - trying to give examples, etc.
P.S. When I speak to customer service, if the PERSON on the other end of the phone can help me, I don't refuse to let them do so merely because they are Indian ?? If you want to hate something, I strongly encourage you to direct that passion toward the laws your Congressmen and women have enacted which have created this horrible system we are experiencing.
Maybe I should clarify. I went to work for them when they were a
small company and there was a personal touch. If I had wanted to be a number, I could have gone to a larger national. I have to say that I do run out of work and my unknowing team leader has no clue as to which account I should switch to if my secondary accounut is out of work, too. As I said, I just consider running out of work as an "early out" for the day and take a walk in the park or go to a movie.
Please clarify... see message
Okay, if SM means small message and if LM means long message, how small should a message be to qualify as a small message... and how many words would constitute a long message? And is there a word-count program I can download to be sure I'm not going over the allotment for a short message?
And should I count only the WORDS, or the words AND the spaces?
TIA!
Please clarify one thing.
You posted on the Voice Recognition that you've been working with the VR program since July 2005, have doubled your production and are completely happy with Transcend.
So what you're really saying is you doubled your production and were basically able to maintain the income you made transcribing, instead of earning more money, right?
If so, what's so great about that? 
RE: Please clarify one thing
I learned a new skill-set, and did not lose anything income wise, so I still earn what I need to make myself happy (money-wise).
clarify about "me"
Let me clarify in the above post, when I said I see me saying rude stuff, I meant the person with the initials me. Not me myself
Please clarify-Shapin (or someone associated with them) said
My goodness, and you jumped at it or away from it? Plenty of companies without outsourced dictation out there with benefits where an experienced, good MT can make that in half that amount of time. With a company representative admitting they offer low pay, why would I elect to work for Shapin. I'm smart enough to know how things work and can multitask more than one company to optimize my income and benefit potential.
Tisk, tisk.
Please clarify about IC and lines in a day
I am an IC - I contract for a company who is specifically requiring a certain amount of lines in a day. Is this legal? I thought as an IC that I can't be told how much to type.
Keystrokes LD - Just to clarify (sm)
Am I to understand that those of you who use Charter Cable or Time Warner Cable have had no difficulities? Can someone who has Charter tell me its working for them? I'm having to change mine over from ATT to Charter - Dont have any other ones mentioned below available in my area...I'm confused, but trying to make this work.....Thank you!
Just wanted to ask you to clarify...
do you know that they still have major deductions for commas and such, or was that from when you were with them before? I know someone who is applying and I think they need to know if that is still the case. Nobody wants a QA dragon breathing down her neck. Thanks for the info.
It does clarify the question (sm)
The line requirement is the company's project. A certain number of minutes, a certain number of tapes, a certain number of lines, a certain number of voice files -- they could all be considered a project. As I said originally, look to other industries for examples. If a landscape company contracts to mow 12 lawns in 1 week, that is their project. If an MT contracts to transcribe five 90-minute tapes in 1 week, that is their project. It is easy to understand. An MT company has every right to determine the project they need completed, and an MT has every right to refuse the project by not signing the contract. That is an Independent Contractor relationship.
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