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Serving Over 20,000 US Medical Transcriptionists

Tis true, and it's a recruiter's nightmare...do it or else!

Posted By: nm on 2005-11-27
In Reply to: They're doing their job. Its business in the USA. nm - MQemp

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You're very sharp. True. I'm not a recruiter.
Yes, there is a difference. I do not solicit for positions. The company does that for me. I review, test, interview, and then hire.

Not all posts on this page written as Hiring Manager are mine, by the way.

It's a nightmare!!!
nm
A QA nightmare - has anyone else

I started with a company recently.  I had to invest to upgrade my word to 2003.  They have account specifics that are so all over the place that each QA person interprets differently.  I have one QA who seems to have it out for me.  I'm getting reports back with changes and corrections that I know I couldn't possibly have done.  I even wonder if they have me mixed up with someone else.  I think I like the company overall but I don't know whether I should just hang up my keyboard and move on or what.  Has anyone had a QA nightmare that they survived?


OMG! A nightmare again?
OMG! This is not a new situation at Axolotl? The regular Ax posters below have always given nothing but rave reviews on Axolotl, but now act as if this is an old problem, having no work. Is it a new thing or an old thing? I am hanging on by my nails and losing money daily. Not to belittle the OP losing $200 a paycheck, I have lost far more and am near panic state. If misery loves company, this must be happening to many of us. What is happening? I had never heard 1 word ever about low work here, so this is a shock to me. Is this not as temporary as I had been led to believe? I don’t have much time to play around, as my finances are near flat lined after months of this.
Yes, it's been a nightmare.
TY for your concern. Several of us haven't been paid our 2nd checks due. One hasn't been paid AT ALL. Stay away from TransMedical, Inc.
Spheris = Nightmare
Spheris is a nightmare and would not recommend them to ANYBODY...
Spheris ESL nightmare
I lasted 3 weeks at Spheris.  They put me on a level 9 account, which is non-stop ESL's, never the same ones twice, all doing consults and cardiology.  I just got slaughtered, couldn't get any traction and make any lines.  Sometimes a 15 minute dictation yielded only about 35-40 lines.  Then I found out Spheris is outsourcing to India BIG TIME.  I got out before I went bonkers.
Demographics a nightmare!
She seemed nice, pay was on time, but the time put into searching for patient demographics was ridiculous.  If they ever changed that, wouldn't be too bad.
Nightmare 2 years
You know, I'm one who calls things like I see them, probably gets me in trouble most days but when a person is loyal to a company for over 2 years despite health problems of their child continuing to work regardless only to be fired due to what I consider poor QA practices and constant changing of the rules.......well, I'm just grumbling at this point. The bottom line. Avoid TTS out of NH like the plague. javascript:editor_insertHTML('text','');
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This board became a nightmare
under the previous administration.
Would be my worst nightmare also. NM
I can't imagine why anyone would apply for a job like that.
WARNING - etranz is a nightmare

Once again, another payroll check from etranz returned NSF.  I left this so-called company, but I am still waiting for three paychecks, which if they ever do come I'm sure they will be worthless.  This company is delusional.  They do not understand why everyone keeps leaving and they tell themselves that each former MT had a "story" or were non-productive, etc.  This is far from the truth.  The truth is this company is based upon lies and they apparently have no money to pay their employees, so they continuously make up more lies and say your check is coming, that they had problems with the bank, that they refinanced their homes and have the money and intend to pay on time. 


They have never paid on time . . . and most of the time when you finally get a paycheck, weeks late, it is NSF.  They don't care!  Meanwhile, you have to try to fix everything with your bank, etc. and figure out how to get your money. 


Stay far far away from this one!


There software platform is a nightmare.

Terra Nova nightmare....
Hi - I used to work for terra nova - bad experience for me - they started out really good, paid on time, etc, but when they switched over to the platform they work on now, they started messin up my money, when I did my line count for the pay period, it was never what they said it was - in the beginning, the line count feature on that platform was not accurate.  When I checked my counts against their count, I was getting paid for work from the previous pay period?!?!?  It was just crazy and when I spoke up about it all I got was BIG attitude from the owner - can't even remember her name right off....I'd run the other way if I were you....that's just my experience though, maybe they've improved since then...my thing is (with any company) DON'T MESS WITH ME MONEY!!!! 
Nightmare account specifics
As someone else has already stated here, the account specifics generally come from the client, not the service you work for (though they certainly can interject their own hoops to jump through and other insanities via their QA guidelines). I once started a new client with a new service and was presented with account specifics that totaled well over 120 pages, and the account supervisors forwarded me 75 helpful e-mails in my first couple of hours there, all of which detailed additional specifics for that one account. That's just nuts. I feel your pain.
Wait a minute, you mean this isn't a nightmare I just had
xx
no backspace -- what a nightmare! -- thanks for the warning! nm
nm
They will hire ANYONE regardless of lack of skills. That's why QA is such a nightmare. nm
x
I think we all have had nightmare experiences. I recently started a job that was "starving" fo
more work than you can imagine and then 2 days into it, NOTHING.. plus the software was a pain in the beeeehind!!! This great opportunity turned out to be a waste of time. Hopefully things get better for you. I quit..making $4 an hour was not my idea of surviving.
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.

We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.

It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.

Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.


I agree. Version 8 is a nightmare. Love version 6. nm
x
This may be true... and that is philisophically true, but
and pay bills while being screwed? This is what I think the OP is scared of... I certainly agree and honestly think it is unfair to put people in this precarious position... on one hand be grateful you still have your job, or a job, and on the other, immediately there will possibly be a cut in pay, for which you may have to give up your home, or medicine or reduce your budget for food. I don't know if I am the only one, but I think the OP still has a good head on her shoulders and that may be the problem...at least for employers out there who are switching to VR.. and their employees
WARNING!!!! WARNING!!! NIGHTMARE!!!!!
WARNING!!! The IC works using Nicholas Transcription's own self-rigged platform system that they literally pieced together themselves even tho they are noT programmers= NOT EVEN CLOSE. this, um, platform is trash. It has so many bugs and errors that the MT spends more time fixing platform problems than typing; the program is so bad that it will destroy a computer. I know this because I had to replace my computer. Any body that works for this company stands a good chance of losing money rather. They pay 7 cpl, use a linecounting systme that does not include headers and footers. the low pay, the $2 charge for dir dep, and the time is spent struggling with this HOMEADE PATHETIC PLATFORM is extremely unreasonable. Oh yes, if an Mt does not meet the turn a time, the owner gets belligerent, hot-headed, and will FIRE an MT in a split second for being out of turnatime even if the reason for this is Nich. Trans' fault. This is a husband and wife team and the wife is without a doubt the worst individual I have EVER worked for (i have been in the biz for 10 years, so this is saying a LOT!!!) Enter at your own risk!!!

Not a recruiter...

In fact, no longer work for Spheris, but only because working 20 hours PT in addition to my FT job became too much. I cannot compare it to other nationals as I haven't worked for any others, but it was a good experience for me in many ways; good accounts, good supervisor, pay always on time.


Not every company is going to be a good fit for everyone.


Recruiter
damage control at its finest
recruiter-can't believe she said that. SM
I had one recruiter say to me, because I worked for a big national: "You must not be a very good Transcriptionist if you're working for them!" I said "EXCUSE ME! I have almost 30 years experience and have outstanding quality and can back that up." I told her straight out that her comment really offended me. Needless to say, that turned me completely off on that company and I did not pursue employment there. Too bad. They missed out on a great transcriptionist. Their loss.
Recruiter said they will
I was hired a few weeks ago and the recruiter said that they pay headers, footers and spaces. I don't know if it counting them or not. The platform is terrible and the sound quality is even worse.

recruiter
what recruiter quit?
As a recruiter
I would like to tell you that I look for blanks on tests. I do not count that against an applicant, nor should anybody else. It is always better to blank a word than to guess at it. A blank says I don't know for sure and do not want to guess. It basically lets a recruiter know that you know when to ask for help.
OR their new recruiter. LOL!!!
LMAO
Are you a recruiter?
x
are you a recruiter?
x
Not a recruiter either
Just a plain ole MT.  Check out their website for recruiting info.  Don't think we're allowed to post names and numbers here.
What does it take to become a recruiter?sm
Boy some of these recruiters!!! Just what does it require to be a recruiter.Just got an email from one and my goodness at the grammar!!! Hard to believe.
That too. It is not a sin to tell a recruiter that you are not
sure. Being honest is the best way. Recruiters are trained in knowing how to evaluate what knowledge you have. The trained ones can tell.
Ask the recruiter
nm
The recruiter won't tell you
The recruiter won't tell you it is difficult to get a linecount. Also, not sure who the new recruiter is. They lost a lot of people when making the decision to train in Trinidad. The company used to say they would never offshore and they had a decent reputation and were a good company to work for until the owner got money hungry. The company had been started by his late wife and obviously her ideals of keeping the work here became unimportant to him after awhile.
Was this recruiter's...sm
 I had a similar thing happen to me recently.
Ex-recruiter is exactly right (sm)
If you are an organized recruiter all of this can be accomplished in a short period of time. All it takes is good organization, attention to detail and professionalism. Anyone who expresses an interest in your company deserves a response.


Recruiter ads
I have seen 1 ad on the boards for recruiters wanted. You could always just send in a resume to the nationals with that information on your resume - that you are applying for recruiter position.
Recruiter

Hi,


The company I am working for now is actually looking for 2 recruiters.  Please email me if you are interested.


Cori


Not a recruiter
I have worked there for 3+ years on the Merit side. No real complaints here. We have an occasional work slowdown on my team, but that is infrequent and only lasted for part of a day in the cases I recall. The benefits package there is one of the best I have heard of in MT also.
As a recruiter, someone who actually has done
wonderful things in transcription does not get a test! People get nervous, PARTICULARLY if they have accomplished high achievements in this industry. If the person had proven herself in the field, then waive the test. She knows her stuff! It would be one thing if she just told you, but I know one woman who has done marvelous things in the industry that actually helped make the industry better for the MT and was given a test and flunked. She knows her stuff more than the MTTest site where she took the test.

No other field would test someone who has proven themselves 100 times over.

You may talk this way yourself, but are you an MT and can you pass a test? I know one recruiter that couldn't pass a simple QA test and told me so. I waived it but I did her no favors by doing so as she was an awful QA person, but that was really not her expertise. To tell you the truth, the only thing she was good at was running her mouth and gossiping. she might make a good professional gossip. I still hired her though and all I heard was how horrible everyone was at the company and this person said this, that person said that and I knew the love life of everyone there, then she complained to me as to what was expected of the QA staff (numbers) during the day. When you spend your time on the phone talking to everyone in the company, you won't make the numbers.

Recruiters need to relax on testing everyone in the field that have a PROVEN TRACK RECORD WITH MT COMPANIES...not hospitals, but MT companies. If they have worked successfully for MT companies and done well, held their job, made a decent line rate, they can do the job for the most part.
Their recruiter is probably one of the two
that I have ever spoken to that are pleasant to deal with. I have spoken to many recruiters and to say that there are just TWO is saying something. This lady will get back to you if she said she would. I have found her to be professional and up front with everything. If she said she had to take care of some things, perhaps something came up in her life that she had to handle. Recruiters are human too. I am sure she will get back with you as soon as she can. She's a nice lady.
Are you a recruiter?
How may someone apply with your company?
Or maybe you are the recruiter.

They used to have the best recruiter
but I can't remember who it was. She was so sweet and would work with you.
the recruiter
was Leslie if memory serves. I used to work for AllType and resigned when I noticed things were going down hill.
The recruiter probably is -
nm
recruiter
The recruiter made a claim of an extremely high line rate, something like 500-600 lines per hour as I recall.