This is an issue of an MT not having confidence in her abilities. You can proofread while you SM
Posted By: MissouriMT on 2006-09-19
In Reply to: How do you proofread as you type? - Alexa Hoover
type. I've been doing it for years. I only re-read reports that the dictator is extremely nonsensical, can't put a sentence together to save his/her life, or if the dctator just seems like they don't know what they are doing. But other than that, I feel pretty confident that I put out accurate reports. I generally get 99-100% on my QA evals and I'm one the high producers in my department.
I've trained many a Transcriptionist who double, triple, even quadruple check everything they type because they just don't trust themselves. If you are a newbie, I can understand not trusting yourself yet, but generally if you've been doing this for more than 2 years, you should know what you're doing and you should trust yourself. If you don't, then you're in the wrong business. Unfortunately, we are in a profession were we are expected to be both accurate and productive. If you have a problem achieving both, then again you're in the wrong profession.
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don't let the bad companies discourage your abilities
I have been thru AlphaScribe (good), YOG (good), MQ (horrendous), FutureNet (not so good), and now my new VTS (wonderful).... just keep shopping around. When I'm on the market looking for a new job, I just tell myself I'm selling my best product: Me. I don't look for a company who will hire me, I look for a company who gets the honor of having me work for them. When I do get the job, (huge stones) I congratulate them for having hired a damned-good transcriptionist. Then, all I have to do is be a really good and loyal MT, til they burn me and I take my toys and go play somewhere else. My confidence is never shaken by a bad employer.
Most applicants GROSSLY overestimate their abilities -
The worst was a former nurse of 20 or so years. She could not do the easiest clinic notes with no ESL doctors. Some days I would swear she was writing a fiction book because her transcription was THAT far off from what was dictated. She had very poor English skills and, if you can believe this one, seemingly little actual understanding of medicine or disease processes. She also claimed to have graduated from one of the top 3 schools, which we did verify. She was astounded when we let her go. I bet she found her way to some other service and is drifting around! Acute care? I would not have let her feed my fish, let alone be responsible for what can be the complex care of an acute patient!
thanks for the vote of confidence..sm
I just hate waiting...don't know why I'm stressing so much bout this, it's not like I don't have a job...thanks!
Thanks for the vote of confidence. It still would have been
them to have said while I was spending $500 to get a new computer
in order to type their work, that they probably would not have SE
in a couple of months, and just rent a computer until I could move over
to Employee status.
But you know what, when I was an employee they made it impossible to
make the lines in order to be an employee because I mostly crap and was
working 12 hours to get 1000 lines (and I know I can do acute care as
I have done this work for 20 years and had just left a hospital acute care setting where I had no problem making 1200 lines a day.
I'm just about ready to dump this whole thing. But thanks for your
reply. I'm still steamed that in dozens of phone calls my supervisor
couldn't have shared any of this with me. That's what she's there for.
The only reassurance is self confidence
Do you seriously expect answers to that many questions? If this was a paid survey - maybe. I'll give you a general answer to the gist of your line of questioning.
Why do most of us work? MONEY. I'm willing to stick with any job as long as my bills get paid. It is not to my benefit to keep changing jobs and going through the hassles of learning new software and platforms, and starting out again with no seniority and tiny PTO accumulations. IMO, transcriptionists job hop mainly because companies overhire and make glowing promises. Some things I can put up with - the rising costs of insurance, new company policies, requesting me to change my schedule for the good of all. I will grumble, but I will stay. If and when I cannot pay my bills due to CONSISTENT lack of work, or being forced into new platforms where it is impossible to make any money, I will move on to the next company.
Meanwhile I am constantly looking for ways that I personally can improve my production and be the best that I can be, and I don't blame the company if my own personal issues cause my productivity to suffer. Given the option I would stick with my current job forever AS IT IS TODAY. But clients come and go (yet nobody carries on about THEIR turnover), the industry constantly comes up with new standards that rip off the MT, company policies go into effect that whittle away paychecks by reducing line bonuses, glitchy new software is introduced that reduces productivity, new off clock demands that require us to donate unpaid hours, etc. If the companies weren't constantly throwing curveballs like these that for some are the final straw, less MTs would on the move.
I have not been an MT all my career life, and if and when I cannot make a living being an MT, I will go back to coding or find another genre. Yes, working at home has spoiled me rotten and I would really mourn if I had to give it up, but realistically I realize it is a possiblily. It is a hassle to change fields, but I am not afraid because I have portable clerical skills that will always be in demand somewhere, and know I am capable of learning whatever I must to get the job done and keep the paychecks coming.
thanks for the boost of confidence...i have been for 25 years and
they offered me a QA job in '95 so you are correct, one was a lawyer, the others were accountants so pardon my faux pas.
should HAVE proofread that
nom
How do you proofread as you type?
I believe one of the reasons my productivity is substandard is because I go back through every dictation, re-read it, and sometimes have to return to the dictation. I want to produce as close to 100% accuracy as I can. However, my supervisor tells me to PROOF WHILE I TYPE? Huh? How do you DO that? and type with any kind of speed? Thanks for any advice!
Oopsie - you might need to PROOFREAD that! LOL
X
proofread your post
acutally????? The last LOL is on you!
hmm..be careful of your confidence among such greed... who will the team leader be?
nm
No, you're supposed to proofread everything
because you are too lazy to proofread. Blame it on VR if you want to, but those people need to find another *profession*.
I totally agree! I still proofread every report...sm
before hitting submit and haven't had any critical mistakes. I'm not saying my work is perfect 110% of the time, but whose is? The main offenders are the one that should be reprimanded. The reason I mentioned QA is because the majority of MTs on this account are on 100% QA.
Just remember... proofread! You had a bunch of typos in that long-winded post!
x
That is so odd to me. I have never had an issue
making the line count and there has always been an overabundance of work since I've been there and they even ask regularly for us to work more if possible because there's so much work, and I don't work on C-phone accounts at all.
she had an issue with ...sm
anyone who had a brain because she was intimidated by truth and intelligence. She is driving that company into the ground. I feel bad for the blind eyes of the owner. That was a great company in its day, now all I see is a company that is going to sell or go belly up.
Do you have some issue?
Or do you just like to jab at anybody who has something positive to say?
I don't get it.
If I may, what is the issue
with the pay? Are they not standard paydays?
I think the issue is
that what started as a simple inquiry as to whether or not other people were also out of work quickly turned to bashing the company and personal bashing of management personnel. From what I gathered, half of the people doing the bashing were never employees. I honestly feel for the OP as I went 4 months making $25 a week if I was lucky at the end of my time with MQ (that was the longest holiday slow down in history). However, I have not had the same experience at MDI and actually am lucky enough to have an abundance of work at the moment. I don't know how Carlotta found out about the comments on here, nor do I care. I would imagine that since it is a public forum she may have run across it herself without an MT blabbing. I believe Carlotta's response was generally saying the issues/slamming in the subsequent posts were things that should be discussed with her, the liasons, and/or Dorothy.
QA issue
I went full through full QA and was released with above 99%. Additionally, I asked my QA for help regularly for help on some difficult dictators (for the future) and she always commented how throrough I was.
That was before the company changed hands, however, and all QA personnel changed.
pay issue
My pay has actually went up, not because of the VR necessarily, but because of DH getting laid off, and the need to work harder, not just meet line requirements (which was my goal prior to lay off). That is the reason I worked so hard at learning VR. I didn't want to starve (starvation is great motivator)
Well, I'm sure you'll get over your issue with me
and you should stop adding the fuel, I think you are enjoying yourself
don't fret over the OT issue yet
You may find that OT is offered (and sometimes begged for) more often than you think. If you keep a good line of open communication going with your PS, then I really don't think you'll be as bad off as you are projecting.
Something else, too, is that it's always good if you need >40 hours to have a part time company to supplement.
This is not an EXText issue (SM)
It is a company issue. Not all companies that use EXText deduct 30% of your line count. There are several companies that use EXText. Don't get in a panic! Find out what the company's policy is on headers and footers, what they pay for, what they don't etc.
Yes, I contacted HR, this is not an issue
with my paperwork. It is that they have not sent my contributions to MetLife - not one cent all year, and I am having 10% withheld. That is a lot of money the company has been using. Almost seems like stealing, doesn't it?
I don't think the comma is the issue.
Looking at other people's work is a violation and perhaps, just perhaps, the attitude is more the problem that was being brought up. I QA all day as well and I am appalled at the lack of care taken with records and have to agree with the MTSO above. To do this dance properly, you have to understand the steps. I live in fear of becoming ill and ever having the opportunity to see my chart and read what it contains. I will take 1,000 lines of good clean work over 2,00 lines per day of typing for dollars transcription any day. I do not think that you should be made to feel like you do not know anything .. but I do think that there is a responsibility to point out errors and expect compliance.
The quality only became an issue when
the offshoring began. I don't understand why they wouldn't QA 100% of the work knowing there were quality issues.
I know we're not the only MTs to go through this, but many of us have a long history with QT and unless you've been on the inside you don't truly understand all the emotions we're going through. I feel like my best friend has just stabbed me in the back.
Your attitude is exactly what I have an issue with...
Healthcare should be about humanity, in my opinion. It should not be a business.
The only thing QA is for, is a place to go in between management for MTs to make more money.
You are making the salaries MTs used to make.
If I am burned out, it is from your kind of attitude that it is happening everywhere and we just have to deal with it.
I know better, I know I am a worthwhile human being and not just a grunt for some corporation who makes millions off my hard work, and then expects me (as you echo) to just shut up and type, and be ever so thankful I have a job.
You sound burned out to me. You sound like you do not care a bit about humanity or people. You are only interested in yourself, and you found a way to make more money rather than just do MT.
Some day the trend will change, and people will matter again. Your little digs to me do not bother me. It only shows your character.
Speed is a big issue
10 cpl is more than I make, but I'm pretty fast. My base rate is 7.5 to 8 cpl depending on which of my 2 accounts I'm on, but since I do enough lines daily to qualify for bonus, I acutally make 9 to 9.5 cpl per line. I average about 1500 lines per day. Production is what drives pay, so that's why I'm making what I do. I think it's unfortunate that years of experience isn't really compensated in this business, but years of experience doesn't always equal what the employer wants, which is speed and low error rate. Everyone brings a different set of skills to the job. In the end it's what you produce and not how many years you have behind you that the employer cares about. Fair or not, that's the nature of this business.
What do you mean by a spacing issue? (sm)
Why would you use the ShortHand for your normals? It is so very slow playing out, wouldn't you be better off to use the built-in ESP? I have Shorthand in my computer, but am gradually changing everything over to ESP and it has helped my count greatly. You can put your normals in the ESP (at least on my account you can) and it is so much faster than the SH.
and I'm not saying this is your issue, but I know personally
my company will make things not so nice for an MT hoping they'll quit rather than firing them. If quality continues to be poor, not meeting TAT, etc., then there may not be enough work, only the horrible dictators, etc. If things are slow and you are a new hire maybe the old-timers are getting the work. If a new account went VR that might also explain the work load too. If you are otherwise happy at KS I'd call and be firm in that you need more work.
I feel like companies should offer some explanation if work is low. I know they can't give you what they don't have, but if you are a FT MT, there is a reason you are and you have obligations to meet and it isn't fair that they can't provide the work you need and not give you some feedback.
lol It's a punctuation issue!
MTs ... plural ...more than one
MT's ... possessive ... something belonging to one MT
MTs' ... plural possessive ... something belonging to more than one MT
You're too funny with your holier than thou crap! LOL
They really need to address this issue because
they will find all the good MTs bailing out. This has gone on long enough, they enabled ctrl I, but that is not the real issue. If they want to keep us, they better come straight. I think many are on the verge of leaving, I know that goes for me and I've been with them well before they signed on all these new accounts.
About this demographics issue...
I don't understand...there's one number we must fill in on the DI, unless the MRN doesn't pull up the patient name, which is rare. It takes all of 2 seconds to put in the visit number, so to complain about that is just ridiculous. AND, we are VERY lucky to have so much work,while other companies can't even provide enough to keep their MTs making the minimum required lines...I, for one, Love Amphion...going on 2 years with them and am very happy. But hey, if there is a mass exodus, just means more work for me...and I only work 7 hours a day, make well above the minimum requirements...maybe you all just can't handle the perfection that it takes to be an Amphion employee...
I just put in my 0.002 cents in on this issue myself.
I think companies that say stuff like this are, well, I can't say the word but it's a banned one for sure. HELLO out there...We are paid on PRODUCTION. No one knows more than us that if we don't make lines, we don't get paid well...of course we all know that they will remind us if for some reason we fall below their predetermined robotic production requirement.
This whole 1/2 hour unpaid for lunch is absolutely infurating to me for some reason which I have yet to figure out. I can feel my neck veins throbbing even now just thinking about it because the joint where I work pulls the same crapola, and yes it is crapola.
Man, I so do feel a career change looming.
I was able to help someone I know with the Meditech issue because
their manager did not answer the question. I knew how because I worked with KS briefly. I really loved the idea of the work I was assigned, the docs were good and I was about to learn another hospital, even my schedule was really awesome. But, nobody would get back to me on questions, even how to get line counts, etc. and I felt left out. I did not come on here, but I figured stuff out myself, which by the way cost my line count, but once I learned I could do the work. In the end I gave up and left because I did not feel valued. I thought of trying again when they are not so busy, and I have seen other people have wanted to or tried to go back; but in the end I guess I learned my lesson. If proper training up front is not given and e mails are neglected it is not the kind of place I personally feel comfortable working. How hard is it to set up check points in a training system and giving the basic information before someone goes on line. All it takes is some organization and TLC and the MT is on their way happy for the duration. And that is the job of management, to make sure these things take place. Oh well just MHO.
Slowness issue still there for me
Some accounts must be affected differently than others, because its as slow or a little worse for me lately. I guess as long as someone is willing to say the problem is fixed they'll never really fix it.
Issue resolved here, too!!
Issue resolved here, too as of 2:30 p.m. I really never had any doubts to begin with as pay has never been late.
They are the most professional group of people I have ever worked with in 20+ years.
It really irritates me that people have to come to a public forum and tell ALL to people who really have nothing to do with the issue. If you have issues, go to management. Maybe it's the people who have to run their mouths (fingers) to every MT in the country that haven't gotten their checks yet.
Boy, things sure do come back to bite sometimes, don't they?
Does anyone else have the same issue as my friend?
I have a friend, also an MT, who is a supervisor. There is one MT who, every time you turn around, is playing the kids card to get out of working her share. My kids are sick, I have to take my kids to soccer practice, I'm taking off a day to be with my kids, I'm going Christmas shopping with my kids, etc. The list goes on and on, at least 20 days this past year. She keeps on asking me Should I terminate this MT? I would have done that long ago, but she's too nice for her own good. What do you all think? Have any of you had a co-worker who played the Kids Card all the time?
Platform or other issue
Wondering, too, if it would really be the platform or maybe RAM or connection issue. It's hard to believe a software company would test and not fix a software that was so slow. Plus you would think the MTSO would test it out and not buy something that would be such a problem.
Get used to it. Communication has always been an issue. Also....
be forewarned that one of the bigwig frequents this board. Not that you care, but they will figure out who is saying what. Overall, when I worked there, I liked it but hated the communication issue.
I always force the issue and ask what their pay is....
although I don't apply to IC-only companies - I never like their offer, and know the IRS rules to the nth degree. However, I do think one should have an idea of the range of pay before proceeding with any further testing - saves me and the recruiter time, IMO!
hughesnet issue
I know your problem. I just moved from the Oregon Coast and had Hughesnet. The only company that I know of is Oracle Transcription, Inc. I am not sure if they are hiring though; work has been slow. Good luck!
That is NOT the issue at Webmedx. NOT AT ALL.
You must not work there.
Here's how I see IC issue with Transcend
Here is my opinion. I feel that we will all have to become employees in Jan. From what I remember in meeting, Jan 1 date was mentioned, and it seemed to me evasive when asked if we could stay IC. I do remember them saying if you wanted to be employee now you could do that now. Well, I wonder then if we are going to have a choice, and if we could do it now, why then would there be a Jan 1 date at all? Do you see what I mean? Jan 1 for what? Wouldn't you think that if one wanted to be employee, they'd do it now. So, that's why I think we will not be offered IC.
MDI merge issue
Has anyone from MDI quit without giving any notice, since the merge announcement? I'm not sure if I should give notice or just quit right away and start new job. Thanks
Overhiring is the other issue
Many of us have no work NOW, and can't pay our bills NOW. What will it be like when we're all even faster and getting paid even less? We've been losing accounts as fast as we can recruit new ones.
The sound quality issue...
There is one account that the voice is uploaded from another system and it's only the voice files dictated on 2 specific ports there, not all of their dictation. The company is working to get the problem resolved with the client presently. I'm holding out because overall I don't think the company is bad.
Transcendite MT
Not so, and really don't feel the need to debate the issue with
I was referring to you being wrong about the software bundle, and what Medware furnishes. I could care less about your opinion of Medware. We all have opinions and you are most welcome to voice yours.
I think you are the one who started this with the wrong information about the software and references, and then you got upset because I am happy with my employer.
Maybe you are the one who doesn't like to be called out. Once again, sorry bout ya!
Lots of work - I have NEVER had this issue
x
Not to be gloomy, but the LD is a HUGE issue.
Did you not see the posts on the main board over recent weeks on how the LD companies are cracking down on MTs who use LD for work? They can tell and the MTs are getting hit with HUGE bills and penalties. You absolutely have to sign on for business LD account, and that is MAJOR BUCKS. LD was the #1 reason why I turned down my offer from MDI-MD. It is a major issue and could really cost you in the long run. Of course, they down-play it, but times are changing and the LD companies are NOT putting up with MTs anymore using normal LD plans. I certainly did not have $500 to $700 a month as quoted to me for business LD.
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