This company is the pits! They have the worst program
Posted By: Do not believe everything you read on 2009-03-27
In Reply to: Regarding Transcend, could you explain - GB
to work on - supposedly a wonderful automated computerized, integrated with voice recognition, state of the art, etc., that is so far behind the times that you spend 20 minutes trying to just figure out how to do the demographics on each report.
NOTHING is automated. Nothing is uniform.
You get multiple types of reports from multiple accounts to work on, but you have to have the instruction sheets open at all times because there is nothing uniform about which block the date they want for that report goes in (like playing the game where you find the nut shell that the pea is hidden under), so just to be sure you got it in right, put it in all 3. Then make sure you select the right reason that there is a problem on the report. There are probably 20 reasons, several say the same thing, but you better pick the right one (and do not ever suggest they remove the ones you should not use, nor suggest that they only have 1 box to put a date in, or anything else about this program, because it can't be done.) You have to go to a minimum of 5 different screens just to finish the demographic garbage.
The problem is that management has gotten too far away from transcription. They sit in their ivory towers and do not realize how much clerical work the MLS has to do to complete a report. They are not open to any suggestions, always the same old story of we have always done it this way.
Technical support is a total joke. You can sit for hours and never hear a word on how to fix the problem. And when you do hear from them, it is always your fault.
Not sure if they have fixed any of the not-so-automated stuff recently, but I doubt it - they probably just created more boxes for the MLS to complete.
So do yourself a favor and find a different company. I found one that wrote their own program and it is great. You rarely have to do anything with demographics. Everything is quick and easy with good and SENSIBLE keystroke commands (ones you can relate the command to the letter of the alphabet, not something like using control+T to enter a patient name or whatever stupid command Transcend assigned to that field.
Editing is an even bigger joke. The team leads take all the good editing jobs and the MLS is left with the crap. And cherry picking is rampant.
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Worst Company
I too feel your pain about losing your account to India, but unfortunately it will be inevitable that everyone will lose their account to India at some time or another with this company. It seems with them, they use the US MTs to gear those accounts up for the client, make their work look really good, while in the background training the India MTs to take it over one day, and they usually do. Spheris is the worst company out there. If every US MT would just not work for them anymore, it would be a perfect world...wouldn't it!! Unfortunately, that will never happen, hence Spheris living on and screwing yet just another MT over and over again in the process. My sympathies to all MTs that have to stoop to try make a living at Spheris, I will only hope for you all that you find a better company that appreciates you and your hard work one day!!
Worst company ever!!!
I worked for Cymed for almost 2 years, but they were bought out by SPi in the summer of 2006, and things really went downhill after that. I left a year ago, and it was the best decision I have ever made! I hear that things are even worse there now than they were when I was there. They treat their MTs horribly and don't even pay for spaces. There are MUCH better companies out there to work for! You will get totally screwed over by this company.
Worst company I ever worked for.
Sounds files are horrific, worst ESLs ever (and I'm very good with ESLs and do greater than 85% ESL), all kinds of internal problems, etc. If you look back for previous posts you do find an occasional good post about them, but you'll find 10 bad ones for 1 good one. There have even been people who ignored all the bad comments and went to work for them only to come back here and post that the bad posts were right and they were sorry they didn't heed them. There is always work because there is such a turnover in MTs. I also worked in QA and was offered a management position with them and the quality of the work I saw was so bad that I had to pretty much retype every file.
I second that-worst company I ever worked for also..nm
nm
They are also the abSolute worst company. nm
SoftScript the worst company ever!!!
.....
Are they a perfect company, No..are they better, probably, but are the worst, definitely not.
Overall, I'm happy there. I have tried other job but thus far no one has compared to them in terms of benefits, and I love the leads we have. That is why I stay. If there was a perfect company out there, we'd all be working there but they are pretty close and have a lot of happy employees.
Worst company I have ever worked for
I recently worked for Central Transcription Services (CTS) out of Michigan. My account manager was great. The pay was great - when I finally got it. I don't know if they have cash flow problems or just poor management, but they NEVER paid on time. My last check there was 12 days late, which is why it was my last check....I quit!
Worst company out there. Horrible sound
quality, horrible ESLs, system not user friendly, loopy QA. I would not recommend them to my worst enemy.
POLL:Worst company you ever worked for and why?
nm
Worst on-line company ever worked for
There is NO communication for MTs, between supervisors, QA, or anyone else. Company is highly secretive. QA is very rude!!! Receiving paychecks is consistently late. I would not advise working there for anyone.
Absolutely the worst company I have worked for. SM
Extremely disorganized, outdated platform (in terms of MedRiteXL), unprofessional management.
I worked for this company and it was the worst experience of my career.
I would advise you to search the archives on this board. You will be able to make your own decision based on that info.
What company is good in your opinion if Spheris is the worst? (nm)
nm
Thanks
SS is the abolute worst company on the face of the earth.
The sound quality of their files is horrendous, their dictators are mostly ESL and the absolute worst ESLs I've ever done and I do ESL all the time and am very good at them usually. I found their platform very time consuming, tech support wasn't very good, QA was an absolute joke. If you take this job you can forget the coffee, you'll need Valium. If you read through the achives there are many posts stating basically the same thing so it wasn't just me. There are even a couple of posts where people decided to take positions against the advice of many of us and they have come back and apologized that they lasted only a month or two and we were right, that it was the absolute worst company out there.
I don't know anything about the other company. I don't know if they are a new company or have changed names because I've only seen them mentioned on here a couple of times.
How is it that in less than 1 year Medware goes from the best company to work for to the worst?
Let's hope AAMT does a better job of picking the next company of the year!
DSG IS MY WORST COMPANY VOTE... DONT WORK THERE...
I agree, they are unprofessional and rude. They throw you into a pool that they have overhired for and there is not enough work to go around... then they cry and complain when youre not hitting your production. They set impossible standards.... unless youre a brown-noser, in which case, see those peoples posts as the ones who would say anything positive about DSG. Its like the movie Mean Girls, and the mean girls are running the show there.
company is bad but the Tennessee management team is the worst. Run! -nm
nm
Worst company to work for. Read the archives and you'll
be hard pressed to find anything good about this company.
No, as shown above which is a company not program....nm
.
Getting the worst shift and worst work are two different things...
If you are new, you may not get the best shift, but everyone should share in the difficult work. No one person should be stuck with ESLs because they are new. Maybe the new hires won't get first pick of holidays...things like that, but shouldn't get stuck with all ESLs. Doesn't make sense.
oops meant any company use this program
/
Internet - kind of a DQS-like program. Great company. nm
x
any company bayscribe internet based program?
?
That India QA is the pits
x
Oh sure, and the ER reports are the pits and SM
They are always advertising for someone to do ER. You make no money on it. The dictators jump all over the place.
The first dictator they gave me was a really thick accent. Yes, I can do accents but this guy had socks in his mouth AND the recording quality was horrible. When I told them I could only make out a few words that he was saying and that I could not in good conscience type the report because I felt it hurt patient care, they said Oh, I thought you could do accents. Now, that was just a weird response. They HAD TO KNOW that this was way more than an accent issue. In fact now I am an Editor and I always get the blanks that nobody else can get. The MedScribe doc was just a blur. They are INSANE. I almost left the business because of them.
When I worked there my supe was the pits
Had the exact same thing with my supe - half my emails went unanswered; of the half that did get answered I would get partial answers or a non-answer. Now MY supe had TWO assistants to cover for her during her frequent long absences, and she still couldn't keep it together. Mainly what the assistants did was call you on your day off or in the middle of your sleep cycle to jump out of bed and type a stat - but the whole company felt free to do that, even for accounts you'd never worked on before! And no, neither my supe or her two little elves were from India. One of them was my QA person and mentor when I started, then the boss stole her to have a 2nd assistant, and my mentor's attitude completely changed - no more honesty or answered questions, would blow off my emails or forward them to supe who would ignore them.
Their pay is the pits unless you're a heavy producer. nm
s
I distinctly remember their spellcheck was the pits. I
Maybe things will be better with Webmedx
I agree Meditech is the pits. I was told it was
a very productive program - NOT.
Rural Transcription is the pits! My boss has some
serious mental problems. Wish I didn't have to work from home (have kids). Otherwise I'd be long gone.
I left a month ago, and couldn't be happier! They are the pits! Good luck. nm
nm
Worst of the worst...I agree with RUN
Please - don't learn the hard way! You will only waste your time and run the risk of not making anything to boot unless you have a relative who is a big city lawyer. Under the sugar coating is something very bitter.
small to medium company that works in Word or Word-based program - email me. nm
nm
Does the MQ DQS program contain the ShortCuts program, or do I need to buy it? nm
nm
DQS is not a "Medquist" program, it is a program used by MQ. (nm)
x
Please do not go there. It is the worst!
nm
MDI-FL is the worst of them all.
x
Worst than the 1st one, can't believe she did it again!
nm
I don't think it's the worst
If you're fast, you might just make production.
No they are not. They are the worst
nm
Worst
Transcription Relief Services. It may be better now, but was absolutely the worst when I was there.
WORST ESL
Ever and the first time I transcribed one, I was given 91% QA on the document. Not to happy about that.
DSG IS THE WORST EVER!!!
Another company who starts off great and then turns nasty! I planned on retiring from there in about 10 years. I actually worked for them for more than 3 years. With their massive expansion a few months ago came really rude e-mails or no response to questions, being switched on accounts with VERY different specifics endlessly, IM messages to interrupt your day for their endless *emergencies,* etc. I produced big time for them and had an outstanding QA record. They abused my good nature one time too many. I am happy where I am right now. THEIR loss!!
DSG for sure is the WORST...
I like when management BEGGED us to go on MTstars and post positive things, because they are getting bashed so badly... and I know for fact that one of the higher ups told me that she goes on and posts and changes her initials... so all of this happy, feel good stuff is probably from the people at the home office...
It is not "THE WORST"!
Please, give it a try. I love it and I work out of the Dallas office. I have a couple of friends that have worked out of other offices and were not exactly thrilled, but I think the Dallas office is the best.
Definitely the worst at communication!!
If you have problems, oh well.. If you have a complaint, oh well... If you check is always penalized, oh well... If you have realized that the line counts NEVER add up with ANY program, oh well.. Now, you get the idea. They could care less. There is a reason why people from other countries should not run an American business. They have no idea what your saying or care and you cannot get through to them in PLAIN ENGLISH because they do not understand that language. They only understand "PENALIZE" that is their favorite word. I am sorry but I had to vent.
The worst part is...
I've been there a long time, took their crap, worked extra when asked, always had quality above 98.5, always made my line count, worked the last 2 months straight because they were behind, now there is hardly any work, worked all the major holidays for the last 2 years and this is how they repay that kind of loyalty. It makes me sad and I feel like a fool for being used for so long. All I want to do is type and do a good job. It won't be rewarded there unfortunately. I'm worried about going from the frying pan to the fire but it can't get worse than the above can it?
I thought they were the worst. (sm)
After I was hired and before actually beginning transcription with them, I had an inkling it wasn't going to be nice when I was mailed account specifics including lots and lots of QA memos with things like HOW MANY TIMES DO I HAVE TO TELL YOU PEOPLE THIS?!!!! and countless similar things. It may have just been one or two people, but that kind of thing is infectious in a QA department.
As far as the accounts, not just ESL, but the worst quality ESL I've ever encountered.
The owner was known for her rants on another well-known bulletin board. She also said she wouldn't sell, so when she did, naturally people were upset. Of course it was her right to sell, but those kinds of promises should never be made.
I count them as one of my worst experiences. I left after a short while and never regretted the decision. I was only sorry that I had to put such a stupid-sounding name of a company on my resume when looking for a real job.
Their accounts are the worst! nm
Yes. Not the best but not the worst. The best thing is that I do not
run out of work, and I am a high producer. That is very important to me.
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