Think twice about Transcend. Overhire and not so great lines count
Posted By: WorkaholicMT on 2008-07-09
In Reply to: I just signed on with Transcend - ME
As far as the hospital job goes, that would be a better,stable choice. I know in our area the clerks obviously make less than the MTs, but it is way above minimum wage, not to mention you get shift/weekend/holiday differential. Find a company is this business that does that. NONE, at least that I have found. Best wishes on your job search.
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Great..Now they can both OVERHIRE and underpay. NM
Sheesh.
How does one count one's lines on DQS to make sure one's
can DQS be set up to count gross lines? nm
x
If I could count lines, I would know if they were cheating
:+
Do 1 space and count lines and then do 2
It really doesn't affect the line count that much to do the 1 space after punctuation. I agree 100% that they are trying to whittle our wages away wherever, but I don't think this particular issue is a big one. I get virtually the same lines whether 1 space or 2 after sentences. I'm more concerned about the virtual black line that would eliminate ALL spaces like AAMT (or whatever it's called now) is pushing than just a few spaces per report. This is why it's so important for all MTs to know and understand every crazy line-count method out there!
Depends on how you count lines
If you count the lines via Extext software, right away. If you use ichart it can take up to 1 hour, it says on the instructions. Depends how your company counts ExText software lines. Hope this helps.
Is it lines = character count/65 maybe?
me
Yes, but do you have an accurate way to count those lines? Has TT fixed
nm
You best not count those chickens (lines) before they hatch. You may end up editing
You may be backing up on saying you can do 2400 in an 8 hour day.
A steady diet of bad dictation I can bet won't afford you 2400 lines in an 8 hour day.
You know, I never actually counted my lines myself, I just always figured my company's line count
Boy was I wrong! I just went through and totaled all of my lines, then compared them to the line counter, and guess what! It's wrong! Can you guess who I work for? SOFTSCRIPT!!! 
Puleeze! I heard that monthly for 2 years. I will believe it when I can count lines on it. nm
:+
I'd sure like to know how to get a great line count on ExText.
nm
Transcend Line Count Concerns - SM
Any fellow Transcenders have knowledge of how the company handles not meeting line requirements, especially if low to no work on your account. Are there warnings given or do they just pink slip you immediately? Anyone had ANY experience whatsoever with this....Thanks so much. Am worried.
Medware's IT dept. obviously doesn't work weekends.No lines count for 2 days. nm
not surprised
Just checked line count for another GREAT Extext company
nm
Transcend really thinks we are stupid and would never know a little line count manipulation.
They picked the wrong people to try that on!!! 
How to get lines in at Transcend
I just want to say to the "get a life poster" that I am glad you did state your hours. Not that you werent clear on your very first post about how you reach your goals, but it makes me feel better to know that someone who seems as experienced as you has to work those kind of hours to get in what you want. I am working my way to 20,000 lines a pay and am encouraged by you and your posts. I think that you have a great attitude about your posts, your work, and our career as MTs as a whole.
Also, I want to state that I work my shift but there isn't any work on the system them, I will type when there is. They told us to do that in the email that was sent out. They said in that email that we should try getting on in the early morning hours or night hours and see if there is work on there. They suggested being flexible in our shifts during the slow period. I feel that we all have the same ability to adjust our schedule and our lives if it is important enough to feed our family and do what we have to do.
If any MT does work over and above their scheduled shift to get a great line count with permission, it is because Transcend sees that some MTs are willing to do what is needed to get the job done. That is why these MTs get the support and flexibiltiy from the company to do that. If an MT is not flexible and helpful to the company, then I guess the company wont go the extra mile for them. That is just the way I see it.
Yep, they get great lines and great QA
yeah I see your point - because all the crap dictations go to everyone else :( Kind of makes steam come out of your ears doesn't it LOL
Let's hear from the MTs that love their companies, their jobs and have a great line count
I love where I work, happy with line count, happy with earning potential. Love being an MT and working at home. You???
Transcend and making lines
Anybody else having to work all day to get a decent line count? I work on escription and have worked on escription before without issue. I can't figure out what the problem is???
I can cut it, I do over 1800 lines in 7 hrs. I think I am the great employee. nm
.
VR lines rates w/Medq vs Transcend
You could never figure the line rate with VR out with Transcend --- it was different with each person and when you did hear the formula, you would need to be a math whiz from Princeton to figure out the percentages of everything. It would always turn out 1/2 of what I would make straight typing. So probably Medquest is paying better on that for sure because I surely didn't make twice what you are saying is the rate for Medquest. They may have their faults and pay less for straight typing but for VR that isn't bad at all. Once you get going if you lose the dang mouse, you pull down twice the lines or more than with straight typing.
I make a lot of money/lines at Transcend.
It probably depends on the platform. I love the company; have been there for a while but also worked elsewhere. This company is the best. E-mail me if you'd like
Transcend is not that great and once you are on an
account you will die there. You apparently cannot move to another especially if it is one of their typical bad ESL accounts. I do not find the ROM to be great; wish she would just answer one of my e-mails. The help desk is misnamed; should be no-help desk.
Transcend, is full time 40 hours or X lines?
x
Current Transcend employees...what type of lines...sm
What type of line counts are you getting as far as VR on the Beyond Text platform? I am rather new and not getting a very good line count and was wondering if there is light at the end of the tunnel. I have gone through all the resources on the main website to help enhance line count, but not seeing much of a difference. Thanks. 
4000 lines a month of dollars? Either of which is not that great! So, what are you bragging about?
x
I find the lines don't accumulate as quickly, but the atmosphere is GREAT. nm
Transcend is a great company.
I love transcend. They have a great rep with MLS...
Any company with over 600 MLS will have some happy, some not so happy - but to say "shady" I take offense to. I really love the company and many people agree with me
Transcend uses VR and is a great employer!
Yes, I'm prejudiced because I work here! Check our our website for more information at http://www.transcendservices.com/corporate/careers/. We've been using voice recognition for more than 2 years now and our platform is very user friendly and produces excellent drafts. The training department and management is really committed to everyone's success in the editor. I asked for some help driving up my lines per hour in the Editor and a trainer is emailing me my LPH per week, along with tips on which shortcuts I'm not utilizing to help me reach my goal. I'm currently at 280 LPH editing, compared to about 180 LPH transcribing. 
Transcend is a great compay.
They really do care about their employees. I would try and contact your ROM or TL (or e-mail me). I will help you.
Is there anyone else struggling to get the lines needed at Transcend for medical insurance? sm
Or is it just me??  TIA
I am a current Transcend employee and think they are great.
Any new job takes time to learn. Give it a little while longer and see how it goes, check in with your Team Leader, they can really help you.
Good Luck.
The fact is, if you think the sound quality and platform at Transcend are great, you have not had
many other experiences with "sophisticated" equipment or companies. Heavens, their idea of big cutting-edge technology is being able to have a drop down list to pick from dictators, though that was an incomplete mess. Defend it all you want, but they are not cutting edge at all. Definitely a step back in time for lots of us, and who wants to move backwards, slower platforms, working off paper lists, manually filling in demos, and horrible sound quality, for LESS money? No thanks!
Great incentive plan, but based on speed/lph not total lines produced. Works if you are fast.
x
Is this a live count of lines paid for or same as CTRL I that we do not get paid for ?? nm
m
Merry Christmas to you too! I think it is great that Transcend sends out gift cards to employees.
I wonder how many other companies do that. Let's see, with over 1000 transcriptionists that is 25,000.
Again, thank you Transcend!
1200 lines daily is great if you have the work, personally, I never had enough work so
I left and have NEVER been sorry!
7-8 gross is great. That is equivalent to 10-12 65 character lines, as a gross
line is about 35% lower than a 65 character line. Will you share who is paying this>
All compaines count lines different--with spaces, without spaces, headers or no headers, 65 characte
a line, 75 characters, etc. I would ask each of them how they count their lines. Sometimes the way lines are counted does not make a company worth working for.
Webmedx fits that bill, great company, great benefits, great pay and always on time. NM
,
In my Extext experience count was about 10% less than the Word count. nm
X
It means to double check what THEY say your count it. Count
uj
Great company, great boss, great account!!!nm
x
They overhire -sm
Can't give you enough work if they overhire. Grave and early day shift are out of work when they sign on, or shortly after. They want all the accounts cleaned out by evening, and then there is nothing left for anyone else.
Well I never know when they overhire...
I have never run out of work unless it is around the major holidays when people would rather spend their money anywhere but the doctors/hospitals (don't blame them)!
Actually looking forward to them hiring some help...the accounts are so busy and we keep getting new ones...one can only type so fast for so long...lol!
Used to be, not any more. Overhire is the name of
the game, so you are lucky if you can get your line counts. Just like any other big company, you are just another set of hands and another number. Their platform is terrible.
They do overhire.
?
They definitely overhire
Not only do they over hire, they are turning to all ASR soon, which is a cut in pay. Working on secondary and third accounts most days due to the over hiring situation. Will not give me a fourth account. Have 25+ years experience and transcribe it all, so inexperience not the issue. This is a dying business.
I think they overhire so they can have
up to the minute turnaround time. They don't care if we MTs have enough work. They only care that they look good with there lickity split turnaround time and screw the rest of us workers. For instance, there is no need to get in a panic if there are 200 jobs in the backlog that ARE NOT out of TAT. That just means there will be plenty of work for the next shift of workers and they won't be sitting at their desks fighting over the 1 job that comes into their work pools. It doesn't mean that it is time to hire 15 new employees, and it doesn't mean it is time to send out a distress signal for OT or the world is going to end. If these companies could understand that, I think we would all be a little happier.
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