They were docking for errors and still using a DOS program last year. Can anyone update this? nm
Posted By: I'd like to know, too on 2007-01-11
In Reply to: Transolutions - Any updates here?
s
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- Transolutions - Any updates here?
- They were docking for errors and still using a DOS program last year. Can anyone update this? nm - I'd like to know, too
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Docking for errors
 Run for the hills. I think this is absolutely terrible. Tell them to take a hike and leave.
Docking pay for errors is totally ridiculous!
With the way these doctors dictate (and some of them are really horrible), MTs don't deserve getting docked for errors. By docking for errors, you're forcing MTs to try and guess at things, which is much, much worse than leaving a blank. I'd never work for any company who docks pay for errors - NEVER. It's got to be the most absurd thing I've ever heard of in my life!!
Docking pay
If people want to work for a company which docks them for errors I could care less...
and you still sound like management, or an apologist for same...
VR/SR issues and docking pay
Just spoke with my MT friend at our local radiology group that uses a combination of speech recognition and EMR. She tells me that one of the on-call MTs who also works at the local hospital (which uses escription) has instituted a minimum requirement of minutes to complete during their shift and if they don't meet it, their pay gets docked. The problem, my friend tells me, is that with repairing a speech recognized document, after it has been supposedly edited by an MT and sent for signature and signed, when you must fix a problem after the fact, it takes a lot longer. So what the MTs at the hospital are doing, in order to not get their pay docked, is rushing through the editing process and missing things. Sounds like a recipe for disaster.
Or the companies that institute docking pay.
Seems to me they have a part in this whole scenario too, which is what I think the original post was about before it got turned to the MTs. Aren't they risking quality for the sake of the almighty dollar?
docking $10 per report for mistakes. I immediately sent in
p
This was a mass email, about docking $10 per report.
p
You can plug in a USB keyboard into a laptop or use a docking station.
NM
Does the MQ DQS program contain the ShortCuts program, or do I need to buy it? nm
nm
DQS is not a "Medquist" program, it is a program used by MQ. (nm)
x
my first year I made 16k. Doubled that second year. Going on year 6 with (sm)
two local accounts I earned 23,000.00 and a national I earned 35,400... 58,400 this year. Don't ask me how many hours, though, I really have no idea. I'm pretty motivated. (When people ask me how many hours I work a week I reply as many as it takes I'd say 40-50/week. I am also a fitness instructer and personal trainer, about 5 hours a week or so. Decent money (sometimes under the table!) but mostly I just do it for fun and to be social and wear cute work-out clothes.
that first year was a rough one... but I consider it part of my education.
I'm pretty motivated.
What was the update?
nm,,
Update
It was a very short update all was said was it was now done to one other company and this part of the process would take 30 to 60 days. It also said that the other company was not Spheris, MedQuist, or HCA. I plan on staying right where I am and see it through the end.
UPDATE
I am not the original poster, but I am the one who had been told that I should be patient because they get 150 emails a day, that I did pass the test, that I should not return the call because they are always on the phone. Well, too late Keystrokes. I took a test on Saturday for another company and was offered the job on Monday and I accepted.
Update
I would like to thank everyone that emailed me. I finally got set up today, and am working away.
D&L UPDATE
Word is they are going to crop up as another name - beware when applying - take all information you have on this company and beware if new company pops up with same people. They are still doing business as D&L, and have some accounts and actually some MTs who have not left - but they will be another name as soon as the paperwork goes through - be careful - try to call them - chronically busy - web page under construction - snakes in the grass very very sneaky.
They are still dealing with the mess and it will just roll over to the new name when it comes.
If you ask me, what they are doing is dodging taxes again and scamming others, eventually it all comes out in the open.
Their everyone telling lies on us attitude won't work for long.
Update
Webmedx does charge a deposit and if this is Transtech they don't supply computer.
D&L any update?
I was wondering also if the MTs were compensated yet? Let's keep this D&L situation active until we hear they have been paid. It's such a terrible situation for so many.
D&L Update
No, they have NOT paid the majority of their ICs in part/in full. How do I know? Because I am a former D&L IC caught in the middle of this fiasco. I haven't been paid since the end of June. They still owe me for 3 weeks' earnings.
As to your other question, are they still in business. That would be a yes. They are currently HIRING too. I feel sorry for anyone who accepts a position with them.
As far as what is being done against them, I'm not at liberty to say. I really don't care much for the Marino's at this point in time, and do not want to give them any clue as to what the next step/possible step will be against them. It would be unfair to discuss any actions publicly on a message board when there are 30+/- of us involved still suffering financially because of those 2 SELFISH and DISGUSTING people, John and Donna Marino. They truly are in business for themselves.
Thank you for this update! nm
s
Update?
with all the recent new employees of TransTech, can any of them give us an update of how it it going, I know they had a real hiring frenzy and a lot of information was shared on this board, just wondering if any new hires care to share their experiences so far.
Yes it does. Here is an update.
It took longer than expected to receive my foot pedal due to the fact that it didn't get sent out until several days after I thought it was going to be sent. Anyway, I finally received it, let them know I had it and the next day they had me up and running with training. I've only been working for the past three days and so far everything seems to be going just fine (although it seems like I'm getting the most difficult dictator on this account to start off with). I've had very positive feedback and much encouragement.
update
Well, I got an email stating that the check was indeed mailed on Saturday and that she thought that it would be there by now. I got the mail today, and sure enough a check was in the mail (personal check postmarked 11/12/08, meaning it was not sent out on Saturday as stated, but at this point who cares) for less than half the amount owed. She said that she would pay the remainder on her next billing cycle.
Well, I hope that the check really clears. My bank is holding it until 11/24/08 and I hope that she really does send me the remaining balance and that it is correct when she sends it. Truthfully, the entire amount should have been sent, but I am glad she at least sent a portion of it.
I will wait for a while to see if she really will pay the remaining balance.
Thanks for the update.
Thanks for letting us know. This will give you some more time to hone your article.
Good luck with this and if you need any more help, just let us know and we'll get you what you need.
Thanks again, Travelin, for doing this story.
I know it isn't specifically about offshoring, it is really about how the economy has affected you, but this will give an opportunity for the ugly O word to present itself to the general population.
WMX Update
And with all the great features of the new update, GOOD NEWS for all you cherrypickers. They have removed the history feature completely, so we are not able to see who is dumping the miserable jobs.
UPDATE
After thorough research and investigation, it seems to me the most expedient and efficient way to sort things out is to find a lawyer proficient in worker's rights and the like.
I am in Colorado. Does anyone know of a good lawyer who handles this kind of stuff? I'm going to keep researching, but I have the feeling that once I tell him/her of the situation, there will be ensuing heavy, heavy issues for my EMPLOYER.
After reading and reading and reading more, I am ABSOLUTELY 10000000% sure that almost every single Transcriptionist who works as an IC is actually an employee.
Here are the main reasons why:
1. If your employer dictates a schedule or asks that you set one and stick to it, you are an employee.
2. If the nature of your business (medical transcription) is similar/identical to the nature of your employer's business (MEDICAL TRANSCRIPTION), you are an employee.
3. If your employer has hired other EMPLOYEES who do the same thing or very similar to what you do (i.e., a QA who also does some transcription), you are an employee.
4. If your employer mandates the way you will do your project (i.e. you HAVE to use these account specifics and you have to follow this protocol in OUR software), you are an employee.
5. If your employer provides you with TOOLS to get the job done (i.e. computer software, foot pedal, or even a computer), you are an employee.
I'll update more as I go along. I hope to keep my mojo up and actually do this. I just got a job offer from a local hospital out of the blue yesterday, and am tempted to take it. If I do ... I don't know.
In any case, thanks for all of your help!
UPDATE
After thorough research and investigation, it seems to me the most expedient and efficient way to sort things out is to find a lawyer proficient in worker's rights and the like.
I am in Colorado. Does anyone know of a good lawyer who handles this kind of stuff? I'm going to keep researching, but I have the feeling that once I tell him/her of the situation, there will be ensuing heavy, heavy issues for my EMPLOYER.
After reading and reading and reading more, I am ABSOLUTELY 10000000% sure that almost every single Transcriptionist who works as an IC is actually an employee.
Here are the main reasons why:
1. If your employer dictates a schedule or asks that you set one and stick to it, you are an employee.
2. If the nature of your business (medical transcription) is similar/identical to the nature of your employer's business (MEDICAL TRANSCRIPTION), you are an employee. (An insurance company hiring a contractor to do their graphic design would be a QUALIFYING example).
3. If your employer has hired other EMPLOYEES who do the same thing or very similar to what you do (i.e., a QA who also does some transcription), you are an employee.
4. If your employer mandates the way you will do your project (i.e. you HAVE to use these account specifics and you have to follow this protocol in OUR software), you are an employee.
5. If your employer provides you with TOOLS to get the job done (i.e. computer software, foot pedal, or even a computer), you are an employee.
I'll update more as I go along. I hope to keep my mojo up and actually do this. I just got a job offer from a local hospital out of the blue yesterday, and am tempted to take it. If I do ... I don't know.
In any case, thanks for all of your help!
Update
It is nearly the end of my workday (I start early as I have family duties in the evening) and my primary still has had no work and my secondary has had a grand total of six small jobs today. Is anyone else this short on work?
update
I didn't have the interview. It was up to me, but I have a lot of work where I'm at and MDI does not have benefits, neither does the job I have now so it was a mute point to change.
UPDATE
Hi to everyone who emailed me. I had time to answer a few of you individually and I'll answer the rest as quickly as possible.
My intent tonight is to dig through the archives and find the thread from a few months ago that contained the names of all companies who do not offshore. It may take me a while, but I'm determined to find it and post the linkage back up for anyone who wants to bail and go American.
It's amazing the outpouring of support we're giving/getting to and from one another, and I find it heartwarming to see the sisterhood of MTs standing hand-in-hand instead of tearing each other down as is usual on these boards.
We WILL triumph over this, if we all stick together and say NO.
Thanks to every single one of you who wrote and I'll answer you just as quickly as humanly possible!!!
Errors
Yes, they do deduct for MAJOR errors that affect patient care, not for minor mistakes. If you don't make major mistakes that you should make anyway, you don't get deducted. Duh.
more errors
that should read, major mistakes that you should NOT make anyway. duh. LOL!
errors
Well putting an 'a' or 'an' out of place IS an error, right? That's not nitpicking, it's QA!
Considering Transcend - Need Update
I read that they had a pilot program for offshoring some work at this company. Can anyone tell me if they are continuing with offshoring after their pilot is through or did they decide to keep the work in the country?
TIA!
Cool! :) Thanks for the update! NM
d
Thanks . . I had not seen the update on web site.
yesterday, was done working (east coast), so just checked now.
Keystrokes update
How is it going with the accounts on Keystrokes, and how are you, the new hires doing? I am about to take this on but am wondering if I should.. is it worth jumping to a new job or should I take it on as a second job? Any advice would be appreciated to update since the new recruiting effort and new account/hires. Thanks in advance.
For DQS update super says to log on to SM
Service Center tomorrow for the update. Not sure what she means. Do we just log on to DQS as usual to receive download?
if they ever update their platform - sm
to include Office/Word 2007, then I'd love to get on with them. My mother-in-law worked for them briefly and really enjoyed it. The only reason she stopped was because of health issues.
TRS/Transcend update
Now that Transcend owns TRS has the pay scale changed to Transcend's pay/practices? Do they still do QA every month and reduce your pay as stated in prior postings? As a TRS employee, just exactly what is different?
Update on emails
Thanks to all of you who emailed me. I posted this below but thought I should start a new thread in case someone who has emailed me has not yet received a reply.
My intent tonight is to dig through the archives here to find the thread that lists companies that do NOT offshore and post the linkage to that thread. As I recall, there were MANY companies contained in that thread. It may take me awhile, but I'm determined to find it so anyone interested can pursue those companies in case they're hiring.
Also, thank you all so much for the emails! I am writing back as quickly as possible but I need to start working (no, not for MDI-MD), so I have to be away from my email for awhile. I will indeed answer each and everyone of you as quickly as possible. I've already responded to several of you, so if you check your emails, my reply might be there.
This outpouring of support we're giving/providing to one another is absolutely heartwarming. Remember, ladies (and perhaps gentleman), we WILL triumph over this. We need to stand together and say NO. I realize some of us are not in a position to simply walk away without lining up something else up first, and I'm trying to do all possible to get that list of companies that do not offshore up as quickly as possible for everyone interested.
Hang in there, my fellow MTs. We WILL find greener pastures.
Last year, there was a letter sent that told us what we earned the previous year. sm
In the past, it has been all or nothing; if you did not hit the lines for full time for the year, you did not get PTO. I talked to my lead this morning about a last-minute vacation and she told me that the yearly packets are going out in a week or so and that the new policy will acrue PTO by the pay period or month. I like that a lot better, but she also made it sound like they are upping the amount of lines needed to acrue PTO. I normally get between 15 and 20,000 lines per pay period, so I am sure that will be fine but I am worried about the periods that have lower volumes, like most of January every year.
There are errors in your posting
and whether or not it is only a law enforcement agency who can provide certain information with good reason...there are companies who can provide any information about you that you would rather be kept from public view without good reason.
Plus, how much will they deduct for errors? (nm)
v
Your'e right, the errors have been corrected.
It was written in a fit of passion after just learning that I lost my job, excuse me. I hope you are never put in this position and don't ever get emotional about losing your job. I am sure you can walk on water also.
Not sure about QA deducting for errors.
Not to toot my own horn, but my QA scores are pretty high so that's never been an issue. The time off isn't technically acrued like on a weekly basis or per hours worked, but you don't just get 2 weeks to take off a month after you're hired, if that makes sense. I'm not sure but I think you might be able to take 1 week after 6 months, something like that. I don't recall how the sick and personal time are allowed to be used in the first year, since I've been there almost 4 years. I'm certain a recruiter would be happy to answer questions along those lines for you, although I'm glad to help with anything else from my general perspective as a current employee.
no backup on errors
With some of my QA feedback they are telling me it's wrong because it doesn't match the instructions for the client. The problem is, when checking the client instructions there is nothing in there about what they are counting me off for. For example: we are no longer to separate laboratory data or x-rays into their own category but to combine them with the ER course. I didn't do that because I didn't know that and I got counted off for it, but there was nothing in instructions regarding this. One QA said no big deal, another QA person counted off. I have tried to document and make notes to my supervisor about it, but all it gets me is more grief from the QA because apparently they are being told about it and angrier at me because I said something. I am not perfect and I have made mistakes they have pointed out, but some things I should not be and the QA should also be able to realize they are human as well and can make mistakes. I do QA at my FT job so I know how it all works, but it has to go both ways.
They do not charge you with errors while
on 100% QA so the score always shows 100%, They do make corrections in your reports if needed, but they don't count against you. Once you are released from 100% QA (I was released my second day, some still on 100% for much longer) they only QA 3% so most reports where only blanks are filled in your QA score will show at 100%, but it doesn't mean your monthly QA score is 100%.
Errors and omissions
nm
Errors have to be weighted, some
errors are bigger than others -- i.e. wrong medication transcribed or total phrases left out versus a word misspelled or the wrong punctuation, BIG DIFFERENCE that could be very detrimental to a patient if that report is the only one another doctor is referring to.
Did you catch the errors after you sent it
Or did the company call them to your attention?
You can always correct the errors and resend it, asking them to disregard the first submission if you caught the errors.
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