They use Dictaphone Extent platform. I am not
Posted By: MT/TT on 2007-09-17
In Reply to: Thanks so much for the quick replies w/regards to Trans. 3 more questions. - Charlene
sure what the Expander program is, but it comes with the Dictaphone platform. They gave me 12 hours of paid training at $10/hr plus lines typed. I know its not much, but you pick up the platform pretty easily. They have both VR and straight typing. I only do the straight typing, but form what I've read on this board the VR for Dictatphone is not that great.
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Dictaphone platform sm
Anyone know of any companies out there that utilize the Dictaphone platform? Any help would be great.... TY 
Especially if you are on the Dictaphone platform
You have to refer to the 'cheat sheet' on every single job...with no pay for doing this.
ExText (Dictaphone) is platform..
I've never used Extext before, so I'm learning. I really like it so far. It's been easy to learn.
Does Inscribe's Dictaphone platform
I am curious to know if Inscribe's Dictaphone platform will work with dial up internet service? That is all that is available to me right now. Thanks
you are confused...dictaphone is a platform...sm
time to come into the 21st century
List of companies that use Dictaphone platform??
I like working on the Dictaphone platform and would like to find a company that uses this platform.. preferably with low ESL. Tried a company that had Dictaphone but the ESL was so bad I could not get a good line count.
They use Dictaphone ExText. It's a really great platform.
x
Dictaphone EXT or Chartscript-Which do you think is an easier platform.
I have worked on Dicatphone and thought that system was fairly easy to learn. How does Chartscript compare to that platform and production wise. thanks
my favorite platform is dictaphone extext. interested in hearing what yours is.
/
They use Dictaphone EX Text platform. Very user friendly and easy to work on.
It is all strictly internet based. No extra phone lines required. They do reimburse your high speed internet up to I think $40 a month, too.
I would agree to a certain extent.
I've worked here at Transcend for years and it has been up and down. I've given lot of my extra time and effort, have volunteered on several accounts, and have had my primary account replaced numerous times without a word of complaint from me. But, sometimes it seems like the more you give, all the more is asked in return or not even asked at all, just assumed you'll agree and go along with the change. I guess I'm from the old school and feel that the compensation we receive is given in return for our skills and expertise for a job that we commit our best to. It seems like lately our skills and expertise is thrown by the wayside in favor of corporate financial gain for both the company and the clients, i.e. the advent of VR editing at half the line rate despite multiple problems, loss of needed tools, bad voice quality, and 100% editing as compared to QA editing. I realize that this is the future of medical transcription, but it seems that the MLS is expected to shoulder the burden of the glitches and quirks until the "future" arrives in all its glory. The MLS is somewhere in the middle and hung out to dry, especially the MLS who has devoted a number of years to Transcend.
It's beginning to feel like the MLS who has devoted a lot of time, energy, and skill into making Transcend a good transcription service isn't valued as much in the way of compensation as the newbie who is offered the dangling carrot in the form of bonuses and incentives that long-time employees wouldn't even know about except for the grapevine. IMO a longevity bonus would go much farther for a company than a sign-on bonus because word of mouth spreads like wildfire. A company who consistently rewards loyalty and longevity is going to be the company most people want to work for, and that would eliminate the need for the ever-enticing dangling carrot. If you compare the MLS workforce to a machine that is vital to your business, the machine works best when maintained properly, which takes monetary investment. If you keep investing in things other than the machine, before long the machine wears out and you have to replace it with a new one, which is more costly than the maintenance. Take care of your machine and your machine will take care of your business. Spend your money on things other than the machine and you'll always be replacing, fixing, and dangling that carrot.
Agree with both sides to an extent...
I worked as an IC for years before going to work for a hospital and then am now at an MTSO for the majority of my work. I also have had my own conract on the side for over 5 years. They call maybe 1-2 times a week for a missing document. When gas starting becoming outrageous early this year, I started charging them a courier fee since I still pick up tapes and print out documents. They have no complaints and I have no complaints. Seems like a win-win for both of us....and I make great money for 8-10 hours a week of their work since he has gotten to be so easy to do. So, for extra money, this is DEFINITELY the way to go. I know a friend who started her own MTSO and it is a pain marketing/invoicing and doing administrative work and has heck of a time finding and keeping quality subcontractors. If I oould find another client like THIS one, I'd be working 20 hours a week and making full-time money!
I agree to some extent, but some of these MTSOs are SM
competing with others too. The possibility of losing an account is very real.
Nuance is the parent company of Dictaphone. Dictaphone makes ExText.
s
Does Dictaphone obtain the accounts for the companies who use Dictaphone EXText?
I was just wondering if this is the same as it used to be. Dictaphone installs the equipment in facilities and then gets a MTSO to take the account. Therefore, the MT company never solicits for accounts, but Dictaphone notifes them when they have installed equipment in a hospital.
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL
On Transcend platform you have to click, click, click all day and still get errors, change screens constantly - its a nightmare to work in.
Yes, SPi does use this platform....it's a great platform, but not worth working for SPi. nm
#
Bad Platform. I personally know of 3 MTs who left because of the platform.
If you are like me, the bottom line is wages and what I get in my check. I have never worked for Amphion, but I personally know of 3 MTs who worked part-time at Amphion before quitting their other service to see what Amphion had to offer before it was too late. All 3 quit Amphion and stayed with their other service because of the Amphion platform. Too hard to make any decent lines.
Something to think about.
********************
Here is one post from a couple days back:
Posted By: Amphion on 2005-12-02
To all of us trying our hardest to grab our work when it is available, and then still only make 24 bucks a day because of the garbage platform.
dictaphone
MQ does not own Lanier. Dictaphone owned/bought Lernout and Hauspie which filed bankrupt in 2000. MQ/Phillips in bed....
Dictaphone
Does anybody work for Dictaphone? We have recently learned our transcription department is going to outsource our work to them. I am curious how they are to work for.
Huh??? I don't think Dictaphone...
...is an MTSO or has an MTSO division. Dictaphone provides equipment and service to MTs/MTSOs. Sales, tech staff and, perhaps, former MTs work for Dictaphone. Whoever told you Dictaphone is probably mistaken.
Anyone, correct me if I'm wrong...
Dictaphone
Was informed they partner with MTSOs who use their software.
Dictaphone
Sorry, forgot to say I am working on the Dictaphone platform.
Dictaphone
I just started using the Dictaphone platform last night and can't believe how slow it is. I too am doing QC and it is going to be hard to make any money. I was wondering if it was just my computer but I guess not if you are having problems, too.
Dictaphone/TT
You are 100 percent correct. There is nothing so frustrating as trying to get seemingly intelligent people to understand such simple things. They automatically thought it was TT trying to trying to grab that extra few cents for each report. I've personally come to the conclusion that the negative people who post on this board are disgruntled ones who cannot and will not perform to standards, possibly have been released and then the ones who are trying to be loyal to MQ, KS or others (possibly even the head honchos of those companies)and come on here to disillusion others. A company speaks for itself in the way they treat their employees and the quality of the product they provide. If you are a current TT employee you are getting plenty of work. If you're not getting a full paycheck, then you are not performing to standards. Simple as that. Don't take it out on the company just because their platform is not what you're used to. And go elsewhere to bellyache. Some of you are not content if you don't create something to complain about.
Dictaphone
I assume it's just a cost issue, just as some companies provide you with a foot pedal, some make you buy one from them and some loan them to you for a fee.
Medware uses Dictaphone
nm
OSI uses Dictaphone Extext
...
Dictaphone check this out
http://www.dictaphone.com/nuance/Dictaphone_FAQ_External.pdf
Dictaphone/EXText
EXText is the word processing program which works with MS Word and is marketed by Dictaphone company. Transnet is the voice file player that works along with EXText to play the voice files. Hope that helps. :)
Dictaphone ExText
nm
Dictaphone Ex Speech.
s
I had some Dictaphone problems but not as bad as you (sm)
I think they are getting it worked out though, hang on, it's a great company.
DICTAPHONE EXTEXT
Can anyone who uses this program tell me if there is a way to slow down the voice or speed it up? Thanks for any help.
If you are on the Dictaphone side, you are definitely NOT -sm
on one of their hardest accounts. Their hardest accounts are done on Merit and by Medware India (who funny enough, can't understand the ESLs there either).
You obviously don't mind that over half of their staff is off shore and they are constantly moving towards having 100% of their work done either by VR or by off shore MTs.
I once thought I would retire from MedWare as well, but I decided to get out when I saw the writing on the wall with regard to their sending work off shore.
I currently work for them on the dictaphone...
side and REALLY enjoy it. The benefits are good and the platform has been easy to work with. They also have holiday pay, vacation pay after 1 year, sick leave, and other benefits for fulltime workers. I am not sure what the starting pay range is, but they are an AWESOME company to work for. HTH!
Dictaphone has been busy....
and I have yet to run out of work. The only time it was slow was on the 4th of July (which is not unusual considering it was a holiday), but I have not had any problems with running out of work OR management. I've been with Medware now for almost 6 months and REALLY like it!
dictaphone EXT, love it, yes to the others. nm
;
I have over the 512, my problem with Dictaphone...
is when I do long reports the system locks up and I end up losing my reports. If I only do short reports I do not have the problem, but if it is over 9 or 10 minutes, then the ctrl A tries to lock up or when I do the ctrl N it sits and sits and sits and never comes back to the menu screen. I have plenty of memory, as I have used Dictaphone for a different company on this same computer and never had this problem, so not sure what the deal is.
Not just DQS, OSI uses Dictaphone & configure it to
...
Unethical??? Tell that to Dictaphone
Perhaps the note from Dictaphone was (sm)
something they just found out and all along it has been giving you MORE lines and this note was to inform that it is now corrected and what you see is truly your line count. This, of course, would make your true line count seem lower but would now be accurate and all this time you have actually been overpaid?
I am not saying this is the actual case, but the note was very vague and could be a notification to the MT that things were not adding up in the past correctly and the situation has now been resolved. This would leave the MT thinking they are being skimped now, but in actuality they are now receiving their true line count.
Just a thought!
Please, do not blame Dictaphone,
they are only doing what company says to do, they state that. The problem is, you don't know what the company tells them to put it at, unless Dictaphone does not know how to do this. I have found the most honest accounting is when you can go into sessions and it shows you the number of reports you have done and the line count. it is hard to manipulate line counts when you can double check them. You cannot do this when you have to go to the Dictaphone web site to get a conglomeration of line counts with nothing broken down. No single numbers, just the total line counts. Thus, if you lose 2-3 dictations in a day, no wonder you line count is down - your company gets the lines but YOU don't, not if the reports are dropped.
or that 20-30% went to dictaphone/ichart
too many cooks..........
It is controlled by Dictaphone.
nm
FI sold to Dictaphone
Does anybody know anything about that? I was told that this has already happened -
It is VR software from Dictaphone. sm
It is pretty accurate for Radiology, after time, but for acute care, it needs lots and lots of editing. I hate it.
Dictaphone Lines
I have been with Transtech for a good while now and have felt they make themselves very available to answer any questions. When I started at TransTech, I was told upfront that headers and footers were not paid, but I would be paid for a 65-character line including spaces, and demographic info. I have ran comparisons myself and figured out all counting software gets a different result, but its always close. It has been somewhat frustrating with the delayed line count, but that seems to be a Dictaphone issue; maybe we should all call Dictaphone. I have an idea of how many reports/minutes I need to do a day to get what I need so rather than drive myself crazy, I keep track of that info.
Talk to Dictaphone
They will tell you the method of counting varies with each company so there is no standard measurement.
Dictaphone Extext
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