They pay higher than most and their communication
Posted By: was really good. RE: Transcend... SM on 2007-10-13
In Reply to: Everyone has different experiences there. I like it and never ever made 3 cpl on editing. I make - anon
I though they were very professional and the Beyond TXT platform was not half-bad. They treat you like a person and not someone from far, far away. LOL - They have my vote as well! 
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Nice people, use ExText. Lack of communication with the higher ups and especially QA
s
The percentage of offshoring is higher than 15%, much higher - sm
Two more points - the Indian transcriptionists seemed to get the easy American dictators while the US transcriptionists get the Indian doctors and other ESLs. Never made sense to me. Also, a poster said the work is QA'd before being sent to the client - not all the time and if was then QA needs better training.
OBVIOUSLY YOU ARE A HIGHER UP
OR A SUCK UP THAT CHERRYPICKS ALL THE GOOD WORK AND GETS PAID FOR YOUR SPACES. Get a life and leave us poor people alone.
Higher?
They won't if you don't know how to spell hire.
higher
SS pays higher than that for QA.
higher than DQS
but I get paid for everything whether I type it or not, headers, footers, ADT, etc.
they can higher new MTs
nm
My pay is much higher
I do VR and straight and what you quoted lots lower.
higher pay does not mean better. Try them both.
nm
Of course you mean No communication.
x
Don't do it! Bad communication there.
Bad platform and bad pay.
Communication
Ha-Some would beg to differ. Was told we were going to get ShortHand page to help new employees create shorthand dictionaries as this was new to us, haven't gotten, told we were going to be reimbursed for Shorthand, haven't seen that either and this came from the top, not a lead.
TT pay and communication
About the pay issue I don't float checks or set up electronic transactions because, who knows the bank computer system could crash in the interim. When I SEE it I pay bills. Anyway it's due on Monday so I don't count on it before then.
About the communication, I don't see why they need to communicate anything about this, they already informed us they were taking it in house, they did not say they were changing the pay date, so what's the big deal about this anyway? It has to be up to the bank because they pay everybody at the same time, but it hits people's banks at different times, anywhere from Friday to Monday so it HAS to be the bank reponsible for tht.
About the communication they answer only the emails they want to answer and ignore the rest which is about 75% of them. I don't email them much and I also don't get an answer much.
Still Transtech is the best company I have ever worked for.
communication
Case in point - when some of us were told we were going to start doing VR (at a lower pay rate) I think many if not most of us got jittery and nervous. Some were on here wondering if they should look for another job. Then we got a conference call in which the owner talked to us about what was going on, why we were starting this VR, the cost breakdown, her concerns but also hopes for it, heard experiences of those who had tried it, and I think most of us felt a lot better after that call. The owner didn't say she was excited about the new VR or promise that we'd all love it or make a ton of money on it. She was honest about her concerns about it and about why we were doing it and that's what we really needed to hear to steady us - honest communication about the situation.
That is for pay; what they charge is much higher. sm
They are not cheap. Our department went with them a few months ago, and they were higher than all but one other company. My manager and her higher-ups really liked them. We have met the owners and two of their managers and I have to say that I was impressed too. They were definitely the nicest company that came in. They are doing a great job too. I am going to work there part time evenings, so I would recommend them.
Not really. I think the average is higher than that. That's on the low end.
I would not take less than 1.25. Just my opinion though.
so if it is not 8, is it higher or lower..(nm)
''
Are you the KS Lead that goes to the higher ups?
If the higher ups are telling you they are getting 20 accounts, they are probably counting each dictator on one account! Would that make sense! I'm being sarcastic. Is it working? LOL Think, people, think!!! LOL - laughing at this whole thread. It is hysterical! I LOVE THIS BOARD!!! 
If Keystrokes was so fantabulous, they wouldn't need to post on here to hire!!!!!!!
nor that smart especially the higher you go LOL
.
Of course it is too low. Will you get higher rate?
x
They start out higher than that :)
nm
That is the average or even a little higher...
especially nowadays...
Why not ask your supervisor or higher
up people in the company itself for a straight answer??
Take the higher paying job! sm
These companies don't care about us anymore, so why should we care about them? At the end of the day, we all need money to pay our bills.
I think they have their sites set higher. See msg.
Our goal is to steadily increase offshore volume although to the extent that our
revenue grows rapidly it could certainly be a challenge to increase the
percentage of our total volume that we’re processing offshore
I found the above from the lengthy meeting notes from July 29 of this year. It is at the top paragraph of page 6. Transcend wants to offshore. There's no stopping them.
Definitely the worst at communication!!
If you have problems, oh well.. If you have a complaint, oh well... If you check is always penalized, oh well... If you have realized that the line counts NEVER add up with ANY program, oh well.. Now, you get the idea. They could care less. There is a reason why people from other countries should not run an American business. They have no idea what your saying or care and you cannot get through to them in PLAIN ENGLISH because they do not understand that language. They only understand "PENALIZE" that is their favorite word. I am sorry but I had to vent.
Communication and concern
xx
True ... I got more communication from them
than I ever DREAMED of getting at MQ, and I loved it. What is the most difficult for me is that I trained on two hospitals of a very large account, and loved them, but then I was transferred to another hospital within that same account, and it is much harder. Not the worktypes, etc. - the docs are harder. But, some days are good, some are bad. Other than the account particulars, I have no other complaints with Transcend. They've been very good to me, and I like the platform, communication, TIMELINESS OF GETING PAID (they're REAL on top of that - my check actually arrives a couple days before payday). And, at least for right now, they have a lot of work - no worries about running out, at least not in the immediate future.
Don't go there. Bad communication, bad pay, India. nm
nm
No communication -> MTs wander off (sm)
when work volume dips.
All I want is better communication and more feedfback..sm
I never get feedback yet I got a message from the boss asking me to stop making the same mistakes. How do I know what mistakes I am making if I'm not told. That's all I ask.
I have never seen such a lack of communication
within a company. It would be easier on management and keep the MTs working if there were better communication and being able to put it in one place would be a win/win situation I would think. I've learned to not hold my breath for things to happen though.
No but they can be blamed for bad communication
They knew today that the checks would not be pending in the bank as usual. They knew 2 weeks ago this payperid would go in house. Wouldn't a little e mail stating that the payday will not be as usual since things are in house now? At least common courtesy to those people who do not expect things to be different than every week for a year or more?
Yes, I agree they need to have better communication on almost everything.
nm
lack of communication
is usually a good indication there is soemthing you do not want others to know.
Lack of communication? sm
What, exactly, do you want them to communicate to you that they have not already? They have sent emails and posted newsletters with the latest developments and they are holding a teleconference to discuss those developments.
Did it ever occur to you that not every worker is privy to all the internal workings of a company, not just in medical transcription but in most brick and mortar companies as well? We have a job to do at Webmedx, and that job is to transcribe accurate medical reports in a timely manner.... Period! Our job is not to concern ourselves with the latest acquisitions, mergers, or other business/financial developments that may or may not occur. They have people who are paid to do that, so we should do what we are paid to do.
If Webmedx is that intolerable to you, you might consider changing something you are able to change as I suggested below, or if you cannot or will not do that, then perhaps it is time for you to find some place where you would be happier.
The only problem I have with TT is communication (sm)
It seems like my email messages don't get through sometimes, but they are always quick to try and fix it. I even had support look into it. It turns out that management gets so loaded down with emails during the day that they can miss a few.
The only other problem I have is the ones that don't work their schedule during the week and then go whole hog on the weekend, leaving low work for Mondays. That irks me to no end (not the low work, the MTs). They should work their schedule. It throws everything off when they don't.
I've been there for 2 years and am still happy. Work is low once in a while, especially around the holidays and Monday as above, but it always picks up after about 3 hours. I do enjoy the break and always make up my lines and time when necessary. I try to do it during the week, but sometimes must do it on the weekend.
Get used to it. Communication has always been an issue. Also....
be forewarned that one of the bigwig frequents this board. Not that you care, but they will figure out who is saying what. Overall, when I worked there, I liked it but hated the communication issue.
The only communication I need is the paycheck. The
Run out of work, no communication, pay
pay rates - communication
Why not just email your liaison or D to see what's going on? 'I have emailed a couple times telling her I am undecided on whether i will continue with the company and I have changed my schedule around to work 3 days for them/4 days for my other job - by the end of the year, I hope to make a decision and only work 1 job, based on what is coming down the pike. But I do keep in contact with both D and my liaison and tell them where I am at - as my hub says it's good not to burn bridges cos you never know if you will need to cross them again. Send an email, what have you got to lose/? Good luck to all us MDIers.
I think they are betting the MTs with higher rates of pay (sm)
will get the heck out of there and then all the new ones that are hired in will be at the lower rates. Kind of like filtering out the older employees who are close to retirement and top of the pay scale.
Hope I am wrong, but....
Your current rate must be way higher than 7 or 8 cpl
I have more years experience than 11 and they were only paying me 8.2 cpl. I would have had to make almost 750 lines per hour to make the amount I was making before they went to BT. They admitted themselves that it's not possible. It really disgusts me that they expected us who had been with them a while to continue working for them with that amount of paycut, help them educate their new VR system, work on studies to help them repair all the bugs, and then turn around and offer newbies 10 cpl. I have no idea where the heads of these people are, but they certainly aren't on their shoulders. I'm so happy to be out of there and for the past few weeks, I haven't felt the stress and despair that I felt every single day for months at Transcend. That alone is worth leaving for me and the higher pay is a plus too.
Why would we have to test for higher levels when we already do them. Well, SE is much better for me
so I will be looking for SE meanwhile or IC.
KS has both. IC pay is higher. Employees have benefits. I sm
am an employee and it fits me well. I make great money, have lots of work and have been there a while.
Ignore the nay-sayers. This board gets so nasty sometimes.
That is a higher line rate
than I make now. Thank you for the info, I will apply with Medware this afternoon, they sound like a good company. Where I am at now my supervisor rarely contacts us, only to say work more so a company like Medware that has nice people is what I am looking for. Thank you again!
did they mention anything higher than level IV? sm
for higher percentage of ESLs?
Does anyone know of companies who will higher newbies?
Most of my students will be graduating soon with associate's degrees with major in medical transcription. Are there any companies hiring new graduates?
since 2003, I do believe they pay higher than most nationals sm
and quite a bit higher per line for speech recognition. you could mention you don't want a cut. I think they are looking right now for Tues-Sat or Sunday through Thursday schedules.
They will go a bit higher than that for second or third shift. That, along with the incentives,
makes it a pretty darn competitive line rate when you also take into account the rich benefits package. JMHO.
No, higher. I think like 6 or 6.5 cpl. I would call Debbie and ask her.
s
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