They have gone WAY downhill...I quit
Posted By: Former SPI Employee on 2007-04-14
In Reply to: SPI - MTMAN
I just left SPI a few weeks ago after a year. When I first started back in February 0f '06, it was still Cymed and was a decent place to work. Then, a couple of months after the SPI buyout, my account manager quit, a lot of MTs who had been there for a while quit, and I got a new manager who just doesn't care and does not know what she is doing. She put us all in these awful work pools, making it nearly impossible to get a decent line count without working about 14 hours a day. I started getting nothing but heavy ESLs and lost a lot of money. They even screwed up my last pay check. Also, they demanded a lot of overtime, and would not pay us any extra for it. I quit right away and went to another company and am SO MUCH HAPPIER! I make much more money now and I am actually able to enjoy my days off and not have to worry about working!
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You know what flows downhill?
The supervisors (for the most part) were just trying to make the best of a bad situation. I believe their hands were tied at SPI. But, starting from the top layers on down to the supervisors, everything was in such chaos, with no answers being given, no timely decisions made, no pre-planning, no standardization that, to quote Yeats (I think - correct me if I'm wrong) *Things fall apart, the center does not hold*, and no truer description of SPI/Cymed.
Downhill trend
Not that many years ago, only ITs had to supply their own equipment.
It's sad that the large companies expect MTs to foot the bill for all the equipment, especially with the trend of giving MTs less and less of the profit pie.
I mean, when was the last time an MT got a cost of living increase? Or profit sharing payouts? Or any of the other perks of being part of a successful, profitable business?
A carpenter that is self-employed SHOULD pay for his own stuff. An MT who is an EMPLOYEE should not. Simple logic.
Do you think physicians have to buy their own MRI machines? Do you think police officers have to buy their own squad cars?
The transcription profession feels like a sinking ship. I pity people who are only now getting started. The hey day of this profession is long gone. (Sniff. Sigh.)
Downhill, I agree
Nono No, the suck it up reply was not normal. Her behavior was so needlessly cruel and aggressive that I can only assume she is not a prima prime example of mental health. She might consider counseling by a professional.
Last 5 years downhill decline
is what I have seen in the MTSO/working from home environment. I had an easier time finding a job (5 years ago or so) with half the experience that I have now. It is my opinion that a lot of this is happening because of the MTs coming on in this timeframe. Their education is not of the same quality for the most part. I cannot imagine learning this at home and being good at it. I had a hard school and it was still very hard when I had my first on-site job. As far as the overseas thing, call me hopeful but I'm hoping within time, it will decrease. Here's why: In my own experience, a US company is happy to pay me say 5 cpl to edit reports typed 100% overseas by say India. Now the quality of these reports is AWFUL when they get to me. The process to get them to me is this: They get typed by an overseas MT. Then they get edited by overseas QA. Then they would come to me for 100% editing (mandatory on every report). Imagine the delay of time this causes and how can they make a profit paying me 5 cpl to edit when its already went through at least 2 other people? Wouldn't it be cheaper, faster, less of a risk as far as quality and as far as privacy (as they don't have to abide by our HIPPA laws) to just pay a good US MT say 8 cpl to type it to begin with? Give it some time. We are all pioneers in this work-from-home career. No one has done it before. We are all learning as we go and our companies will learn as well. Eventually the cost of shipping vital information overseas with no regard for privacy laws will become more of a financial risk than it is worth. If my health records with my private info went overseas and my identity was stolen because of it, you can sure bet I'd be suing the MT company who sent it there. It sucks right now but here's hoping the good US MTs and QA will keep their heads held high and have a positive outlook for the future. :)
Yes, I think you're right about expecting downhill with them.
I've been attempting QA with them and not only is the software slow with numerous problems for QA, but the reports I'm getting to QA basically need to be redone. I find it hard to believe that an MT actually typed some of the sloppy, full of error reports I've seen, and 4 cpl is not enough money to sit around redoing every report. I'm afraid I'm finished with this place.
Absolutely not, things just keep going downhill. NM
NM
Don't have mine yet either...agree with above post about company going downhill..sm
A constant lack of work since November. One day we are working and then the next day we are told to sign off because of no work and to not sign in until they tell us. In total since November I have missed 17 days due to no work. That is a lot of money for me. Hard to get another job because I need my insurance.
Glad you're happy, that place has gone WAY DOWNHILL.
x
Good riddance! They have gone way downhill in the last few years and do an awful job.
Thats why we fired them.
I just quit Medquist, hired by Etrans and quit them after one afternoon during the last two weeks!sm
Medquist made me buy a new computer to go to the "Docuscribe" system that was so much better than cottage. When I got there I took a real big pay cut to the tune of probably 30 to 40%. I was getting paid gross lines doing Cedars-Sinai operative reports. I asked for more per line and my supervisor just laughed and said you think were going to pay you $0.12 a line to just do operative reports! I said I quit. I should have said F you and your mamma too:( I had been there all together 7 years through buyouts. I am just sick of it all. I'm going to go sew my daughter a cute little Halloween outfit right now.
Didn't they partner up with an Indian company? Expect downhill from Dictaphone.
nm
Perhaps you all should quit (sm)
talking to "Sandy" since she can't spell the name of her own city, she probably isn't "Sandy" after all!
Just quit
I originally told them I wanted to try them out part time for 2 weeks and they agreed but weren't happy about it. I decided what the heck, I'd try FT. For the first FIVE days I had ONE report per day. They kept telling me they couldn't give me a backup until I was off QA, and couldn't get off QA until I had done enough reports!! Lose-lose situation there.
The QA was ridiculous, should have known since the head QA person was from Edix. I had a report that had many many physician errors, illness denied in one spot, added in others. I marked them all for QA and when I got it back, they said they have no way of knowing what's correct so they just put them on through!!! They did find the time however to mark the word "an" that I had put to make the sentence correct as being WRONG, even though the account was not verbatim. I had 2 other QAs come back with errors that I documented to the super that I was right about and they were changed, but all this trouble and I only did 6 reports? I shudder to think what it would be like IF they had any work!!
Quit
Sorry, but there's no other way. Been there, done that. Unfortunately, some QA people get their jollies by terrorizing other people just because they can.
I quit!
Etransplus is all about the numbers, not keeping their MTs in work. If you continue to work for them, you must have a secondary job.
Did you quit yet?
There are companies out there hiring right now even though it's right before Christmas. I had three job offers in one day after leaving. Life's too short to be frustrated.
Believe me, do not quit your other job.
A is the worst place to work
Here is what I would do. I would quit. If you know sm
anyone at Spheris who you have worked with or under that would give you a reference, just use that person as a reference. It is common knowledge that these huge companies could not tell anyone anything about a person who has worked for them. I know one girl who worked for MQ and had been working there for years and applied for a home loan and they told the mortgage company she did not work there!
Point is--figure out who from the company you can use as a reference and use it IF you want to mention you worked for them at all.
Second, unemployment benefits usually have some sort of waiting period and usually you have to be constantly seeking a job during the time you are not employed. It is not worth the hassle. In this business of MT, you can certainly find another job right away or within a week or two. It might not be the amount of money--heck, it could be better! Bottom line is, quit, tell them bye, and move on. Forget about the unemployment and get back to work as soon as possible. These states want you to jump through hoops for that little bit you would most likely collect in unemployment. I know my state has it that you can apply online now and do not have to go into the unemployment office, but many of the unemployment offices are so degrading that you don't want to go there at all.
With all the MT companies out there, you WILL find another job. Go the easy route for yourself and don't put yourself through this degrading process. Get yourself back to work and earning your money and forget about Spheris.
DON'T Quit!!!!
If your could not make line count because you were not qualified, that is their human relations department screw up, they should have verified that you were qualified. If they did, and you were, which I would assume is true because they hired you, I would let them fire me because if they do contest you application for unemployment insurance, they may be made to prove that you are in fact in the minority of their employess who do not make line count, and I think it can be proven that most of the MTs hired do not make line count at these coumpanies for a variety of reasons, many of which have nothing to do with the MT. For instance, SOUND QUALITY OF WORK YOU RECEIVE, TECH SUPPORT IN A TIMELY FASHION, MORE THAN THE USUAL NUMBER OF ESLs, NOT USER-FRIENDLY WORK PLATFORM, POOR TRAINING ON THEIR PART. Unemployment is usually only refused for people who Willfully cause themselves to be fired, not for those who actually tried. Remember, it was their job to determine if you were qualified, unless you lied to them, which is a whole new ball game. In any case, a reference from a company you worked at for four months is worthless, so let them fire you and take your chances. But do offer to try harder and ask for their help in making a go of it, it will look good if they fire you anyway, and document and print emails that are pertinent to your case. Connect a printer to your PC if you do not already have one and print all their emails. Hope this helps. Good luck.
Does anybody know who was let go or quit?
x
One day for me too. I also quit....
because of poor communication. Never answered my QA questions or sent any feedback to me. I realize no news is good news but good grief, at least answer my questions.
no one said they were going to quit
yet either. You actually do not seem either intelligent or rational as you obviously refuse to see that there are issues and believe that if you just pump out the work that you will be okay, which is very naive as someone else had posted. You also need to remember that I am sure that a lot of other MTs have heard somewhat of the same song and dance at other companies and have seen what happened. There comes a point sometimes when things walk like a duck, if you will, that you do question seriously whether it is going to be duck.
Anyone who quit, where did you go?
If you found a good company, can you please let me know where you went! I need to get out of here! Thanks a lot!
Never quit one job until you are sure of the second job. Do them
p
Then don’t quit your day job, I get
4 cents per line for VR.
Just quit there sm
Management is severely lacking.
Trainer was an idiot (but at least she didnt cuss all the way thru the exam like Cbay's trainer did)
They lost the account I was on.
EXACTLY WHY I QUIT OSI!!
I worked third shift and got nothing but very old crap because of cherrypicking by team lead to her favorites. Not only were the age of the jobs obvious but another MT who quit for personal reasons told me that she used to get the best jobs from the team lead. Team leads on OSi are completely worthless for the most part. They get a salary for doing nothing except doling out gravy jobs.
So you quit without having another job?
There are always possibilities but I for one could not afford to just quit without having another job. I don't know your situation though but am happy for you to be relieved. Some of the working conditions make me crazy sometimes but I am overall happy where I am though it is not perfect by any means.
I'd try them out before I quit my other job.
nuff said
If you already have another job just quit OSI
/
Quit the job you have now
BTW: When I said let us know when you quit this one, I meant the one you hate right now... not Transcend.
also PS: I reread my post, I used the word then too much! I am really a transcriptonist, I want to go back and edit my posts to make it BOS compliant! LOL. Have a great day.
IME & IMO - don't quit your other job until you (sm)
get up and running with Keystrokes, or any MTSO, especially this time of year, when it tends to be slow. It may take you a week or so to get work, and remember there is a two-week delay in getting your check; for example, for the PP ending 12/15, we don't get paid until 1/1.
Hope this helps!
Quit OSI, still no W2
This doesn't answer your question. Sorry.
Try it while still with job#1. Never quit one job until
x
Are you going to quit?
I was just wonder if you are going to quit since VR is not your thing? I wouldn't work for pennies either.
She quit
She said that she started running out of work and had to work too many extra hours in order to get her line count.
You SHOULD quit - - - $18/hr. is too low for
(Should be closer to $24-25.)
Don't quit your job for them. Whenever they get new
accounts they hire more MTs than is anticipated, so until people get fed up with no work and quit and those who couldn't handle the work leave (voluntarily or involuntarily) there will not be FT work.
YOG for me too. I quit the day MQ took over. sm
I made good money, had good benefits, and they left me alone to do my job. The Cottage program was easy to use. Lots of pluses. 
How to Quit?
My question is: How would you let your present employer know you're quitting? Would you just send an e-mail explaining the situation, or would you call?
I was offered jobs at two different companies and decided to try them both out. One started before the other. The first job that I have been doing for only a short time (about a week) did not have enough work the first day in the account they put me on for me to train. Nothing has improved and today I started full-time at the second company. I like the account very much, which appears to have plentiful work, and I have a very good feeling about it. I thought about keeping the first company as a part-time option, but even that does not seem worth it, so I feel that I should just leave the first company completely. The QA person is very nice and has put a lot of time into helping me, but the work just is not there, and while I feel a bit guilty (since they said they could give me a second account), this lousy account would still be my primary - so what's the point? I want to leave in the nicest way possible, but I think they'll be angry no matter what I do. An e-mail seems so impersonal, but I'm afraid if I call and talk to the person I will need to speak with that person will give me a hard time on the telephone, maybe even try to convince me to stay, etc. I would welcome opinions on the best way to handle this. Thank you.
How to quit
I called my supervisor to let her know that my formal written resignation was coming. I thanked her for the opportunity of working for her and gave her three weeks' notice. Meanwhile I started working for the new company which, over the course of several months, consistently ran out of work. When it got to the point that I was afraid this was a pattern, I e-mailed my old supe and asked if she could use me part-time as a backup person and she said you betcha and took me back immediately. It never hurts to build bridges rather than burn them. Good luck!
Why not go for it. Just don't quit your
If you can, try to overlap the jobs. It can't hurt to give it a try. Work is work, and money is the only thing that will pay the bills. Not posts on a message board. Go for it, try it out, and you can always quit. Good luck!
I quit after one day
Training was bad, first day of work received nearly 50 emails, account was awful, communication was bad. I figured it was only going to get worse so why stick around. It bothered me because I really am not a quitter. Soon after I realized I did the right thing, that job was not for me and it would never have worked out.
TTS... i quit
I cannot work for 8 hours and make 75 dollars. I make a lot more as a typist because I type 110 wpm. the VR they have is awful and they are very inflexible with your hours.
How do you quit gracefully?
I would like to quit my current position. I do not want to leave a bad impression, but I have to move on to a job that might be a better fit for me. Being a newbie, I know feel that nationals are not for me. I prefer to work for a small MTSO. How do I give notice without sounding bitter, bad, or just dumb. I just really don't like it. I just don't want anything bad to go into my file.
Thanks
Just don't quit in 3 months or.....
you will have to pay $125 to return their computer, according to their contract. OUCH!
She is trying to keep them. IT is horrible, they will all quit
and will get a big pay cut for the first 6-12 months they try to use it because it is so difficult to figure out.
Just got burned and quit...
after many months of no pay. Not worth it!
Medscribe WANT to QUIT
i despise medscribe but i am not sure if there are any good companies out there. my desire is to find a good gig first and then quit the sweat shop. I have only been with them a few months but it is unbearable.
No you can't quit a job and get unemployment.xc
x
I quit because of email
I left because my supervisors had time to figure out how I was doing, track my progress from day to day and put me in a percentile in comparison with other MTs. Really got on my last nerve, all the rah, rah, rah team! Don't like to be emailed to death. QA are fantastic and are real sweet, kind and encouraging. Ask them to keep you away from Davis in California. Bad news.
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