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Serving Over 20,000 US Medical Transcriptionists

They have a couple of travelers that absolutely refuse

Posted By: former kforcer on 2005-07-22
In Reply to: Oh let me tell you, they know how to pass the drug tests! (sm) - ex-medical claims examiner

to take an assignment if there is a drug test. Now I don't know about you, but to blatantly come right out and tell the company you work for that you can't pass a drug test and give you another assignment that doesn't require one ... TAKES NERVE AND BALLS! But they allowed this.

This one guy (yes, a male transcriptionist) would take the rental car from Illinois and drive back to Shreveport, Louisiana just to bring back pot! And then had the nerve to charge the hospital/company for mileage. AND THE HOSPITAL PAID FOR IT!


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    I absolutely refuse to take long tests.
    Maybe one dss file, that's it for me.  I'm finished typing someone's work for the day.  I feel like you are actually doing work for free on some of these tests.  They get your test, and then don't even reply back that you failed.  I would almost bet they are giving you their overflow.  Then all they have to do is QA it.  I feel like if they get a backlog they say, hey let's put it as a job offer.  We'll get bites, we'll have them do it as a test, and then all we need to do is QA it, and it is like they are getting us to type for free...  
    I absolutely REFUSE to send them feedback.
    It takes way too long. I've done this in the past, and as you've also stated, nothing came of it. I won't give them anymore free time. Any time I have, I need to use for my job search.
    so many bad things happened to the travelers
    They have about 11 travelers. They used to have more. A lot of the transcriptionists quit after one assignment. The company will tell you that they pay for everything - they don't. You pay up front for everything.

    They will tell you that you are going to be gone for 10 days, and you are still at the same hospital six months later.

    They tell you that you will have a rental car ..... NO WAY IN HELL, UNLESS YOU ARE IN A REMOTE AREA. You will be driving to your assignments with your own car.

    You do not get to pick your assignments. I mean let's be realistic .... there is not a huge demand for transcriptionists to come onsite, especially with the ability to outsource.

    the most important part -- they tell you that they can keep you busy year round. They will even tell you to get rid of your apartment because you will never be there. Guess what??? Doesn't happen. I was three months without an assignment. three months without a paycheck. They would call occasionally and say, "can you be ready to go to such and such if I call you?" I would say yeah, sure, I'll start packing. Then I would sit by the phone and wait and wait and wait. I would call back, only to be told that "oh, that didn't go through."

    The pay -- I am being totally honest on the pay -- you can make the same amount working at home depending on how fast you are. They pay each transcriptionist differently - anywhere from $14/hour to $18/hour.

    I have left out the stories of the things that happened to me while on the road, as well as some of my former coworkers. They were not all good experiences. By no means is it glamorous and a great experience. There were times that some of travelers were put in pretty rough situations and Kforce just left them hanging there to fend for themselves.

    Hiring practice - no one has been able to figure that out. I, myself, had worked with two travelers that could barely understand medical terminology. Kforce has turned away people with 12+ years experience and single with no children. Kforce has hired women that have young children at home and would tell them "oh, you can go home every weekend and we'll pay for it." Guess what? The traveler ended up paying for it out of pocket because the hospital did not want to pay for that and Kforce wouldn't reimburse.

    Paychecks - nightmare situations. Won't get into it on the board. Taxes - even bigger nightmare. That was a complaint that many of the travelers had -- taxes and paychecks were a nightmare, i.e. never getting our checks on time and getting fed a ton of lines like "Fed Ex lost it again," "I mailed it to you over a week ago, you should have gotten it. CAn you call someone to send you money in the meantime..." stuff like that. Taxes were a nightmare because they would take taxes out of you for states you didn't even reside in, exemptions that you didn't put down, etc. Cost me quite a bit of $$ to have a tax accountant fix that.

    I have heard that Diskriter and Maxim supposedly have travel assignments once in awhile.

    I hope this helps out.
    Refuse? Ha! Ha! SM
    I worked there for almost 2 years and there is no refusing mandatory OT. If they say OT, you work it. It was usually 1 or 2 hours a day.
    If you would still refuse to get SM
    your CMT after you've seen it's slowly becoming a requirement, then the only person who is keeping you from your livelihood is YOU.
    Let's refuse to do it!

    I have heard that companies pay the same whether it is VR or typing as well and I honestly think we should all just REFUSE to do it.  If nobody does it, what choice would they have?  They could of course recruit fresh newbies with no experience, but they would see quickly an MT needs good experience to correct and fix all of that junk that gets printed on there.


    I refuse to allow a company to IM me.
    I turn the stupid thing off when I am working because I do not want the distraction. If the boss has something important to say, then they can write or call, but don't think I was put on this earth so you can jot me little notes all day long.
    I refuse to work on anything else.
    Okay...once in a blue moon fill in with some FTP stuff but LOVE escription. :-)
    You cannot live on that and i refuse to do it.
    I have not done line pay ever and won't. Yes, I have bills to pay just like anyone else, but seeing my pay get cut because of the laziness of others (which I think is just an excuse--only a few I know ever abused hourly QA pay--actually not that many). Everyone I have ever worked with in QA no matter what company worked very hard. We worked together and I am telling you that if companies are giving you the reason that people abuse it, they are lying to you. They are just plain cheap and they found out that some companies got away with it so they are trying to do it. I said it on other posts, I hope they all go out of business because anyone who is worth their weight in gold will not take wages like that and the ones I know have all quit. We are trying to figure out what to do about it, but to be honest...we'd all rather do anything else but this in this industry that has no respect for any person alive.


    If you refuse, you will find very little SM

    work to do.  They'll tell you it's because you won't do VR, plenty of work there.


    if there is work and you refuse to do wm
    it unemployment can refuse you also. They don't care how much it is per line, that doesn't come into play.

    There is a line though where you can draw a partial check if you make more than a certain amount.

    Bottom line is, just because a company doesn't pay what you want it to doesn't mean there isn't work and that is all unemployment is concerned with.
    I think we should refuse to do VR for that rate and tell them to....sm
    .....send it to India!
    I refuse to work for any company that
    insists you use their computer and YOU have to pay for it.  I can't believe MTs companies to do this. 
    Why I refuse to renew my CMT certification
    This is from http://mtindia.info/news/latest/heartland-information-services-spryance-inc.-merge.html


    (see ALL CAPS in second-to-last paragraph)


    Heartland Information Services, Spryance, Inc., Merge Written by News Editor
    Wednesday, 15 November 2006
    Combined Companies Create Premier Outsourced Transcription Provider Heartland Information Services has merged with Spryance, Inc., forming one of the premier offshore transcription providers in the United States. Spryance shareholders will fund the purchase of Heartland Information Services from HCR ManorCare. The new combined company will be marketed under the Heartland Information Services brand.

    Headquartered in Boston, Spryance provides transcription service to more than 175 hospitals and clinics across the country, utilizing 1,200 MTs in India. Heartland’s corporate headquarters is located in Toledo, Ohio, with work centers in Bangalore and Delhi, India. By combining companies, the new Heartland will have over 2,500 medical transcriptionists providing service to over 200 hospital and clinical customers.

    Dennis Paulik, General Manager of Heartland, will become the President and CEO of the new combined company. Raj Malhotra, CEO of Spryance, will become Chairman of the Board of the combined companies. Joining Mr. Malhotra on the board will be Gene Barduson, Chairman and CEO, Alteer, Inc., Dennis Byerly, former CEO Third Millennium Healthcare Systems, Inc., Mahendra Patel, formerly with DEC, David Beecken, Partner, Beecken Petty O’Keefe & Company, and Thomas Schleisinger, Partner, Beecken Petty O’Keefe & Company.

    “Combining the two companies creates synergies that will add value for customers,” says Dennis Paulik, President and CEO of the new Heartland Information Services. “For example, Heartland provides industry-leading quality and customer support and Spryance provides capacity and scalability.”

    “The Spryance investors, led by Beecken Petty O’Keefe & Company and International Finance Corporation, provide the financial strength and resources for the new Heartland to grow rapidly,” adds Mr. Malhotra, Heartland Information Services Chairman of the Board.
    ...

    American Association for Medical Transcription, in association with Prometric, announced the Registered Medical Transcriptionist (RMT) credentialing exam – a newly developed global ‘level-1’ credential in the arena of Medical Transcription. This program is aimed at helping the existing talent pool to scale up and meet the global standards and quality benchmarks. THE TWO ORGANIZATIONS ALSO ANNOUNCED A SPECIAL 'INDIA PRICE' FOR AAMT'S EXISTING CERTIFIED MEDICAL TRANSCRIPTIONIST (CMT) EXAM (emphasis mine).

    Medical Transcription is a booming industry with exponential growth prospects and opportunities for committed players. While globally the industry potential is around USD 30-33 billion, in India it is around USD 300 million. Currently, there are around 18,000 medical practitioners in the country and this is expected to almost double within the next 2-3 years.
    Stay at Precyse and refuse or don't do ASR and
    consistently on both your primary and secondary accounts.  Then whatchagonna do? They're not real big on sharing work out of regions. 
    Agree. I refuse to sit around and wait.
    My family started a new business last year and I am just waiting for our client list to build and then I am jumping ship. No need to wait around until the worm turns when I could be making good money now, not siting around hoping that I will make decent money 10 years from now.
    They refuse to deduct state taxes, if that's
    nm
    I amend the contract or refuse to sign

    I've been presented with a no-compete 2 times.  Both times when I questioned the employers for more specifics, the info I received from them went contrary to what the clause actually stated.  (I think they had just copied it from somewhere.)  I told them if they had a presence on the Internet, then their market was the entire world and that if I signed that contract as stated, it would mean I could not work for anyone in the world as a Transcriptionist for a year and there was no way I was going to sign that.  Both times the employers they said they did not realize this.  They just didn't want anyone stealing their clients. 


    I refused to sign each one until I personally rewrote that clause stating specifically that I would not pursue any of their current clients, especially the accounts I was on, for a year after leaving their employ and that if I pursued someone but did not realize that entity was their client, I would not be held responsible (since I was not privy to their client base).  That was it.  Nothing more.  They were more than glad to comply and said they were glad I told them this and would amend that contract for future employees, as neither one of them wanted to prevent anyone from working.


    I'd consider possible court costs if you take the severance and pursue work.  They might not win if it went that far but you'd still be at chance for possible hefty fees just to get the case dismissed and end up with less money and more hassle.  Your lawyer should be able to give you a figure on this.


     


    I am with you and am happy to refuse low paying offers. However,
    I know there are people out there who will continue to work for peanuts.  I am anxious to see how may responses you get to your post. Come on ladies. Let's do this!
    I refuse to talk to offshore tech.I say bye, hang up
    x
    Even if VR quality does improve, if we refuse to edit overseas dictation, they will still... SM
    have no choice but to keep the work here. Once again, we hold the key. Our destiny resides with us on this issue as well.
    I find that people who refuse to say who they recruit for are frauds. Nonsense.
    x
    I work for an all-US company and refuse to work for one that offshores. Best of luck to you. nm
    nm
    You know, I understand about this backup business. I actually have started to refuse backup
    accounts because I fully well realize that after you learn it which could take a decent amount of time depending on how difficult the account is that it will also disappear so I have made it a point to usually refuse secondary accounts and for sure beyond that.  I have just started to get a secondary JOB instead of secondary accounts because the name of the game is they are using you to run that account out and then on to the next one.  I dont play the game anymore.  If they dont like it, tough.  Let them find someone else.  Eventually MTs will just stop wanting to work there and they will get less and less qualified MTs as people move on.
    A couple

    Lee Perfect I believe and TTS.  Try putting your resume up as well.  I got a ton of hits off of here and another transcription job board and another job website.  Not allowed to give you names of the sites though.


    There are a couple of ways....
    You can either use Alt+tab and that will switch you toggle you between programs or you can just keep a notebook and write down the acc#. I thought this was going to really hurt my production but after you get use to doing it, it doesn't really seem to be a big deal at all. Good luck!
    It took me a couple of weeks...
    had to get all those shortcuts in but once you get used to it, it is okay.  I always keep track of how many reports I do and I don't look at line count until I do so many.  I can get my required line count in 6 hours or less and when I first started it was a lot longer than that.  So, it does get better. 
    A couple questions

    Do they hire part-time?   Do you need a C-phone or are they internet based?


    Thanks 


    ...couple more questions if you can...
    Tested for radiology, but I can do acute care. Can you tell me about the rotating weekends? How many weekends do you actually end up working over about a 3-month period? Does the software have a built-in expander?

    Thanks!
    I have a couple questions
    Do they hire part time?  The website mentions Word 2000.  Does it have to be Word 2000 or will a newer version work, i.e. Word 2002? 
    a couple more questions
    What is the minimum line count you need with them for part-time and if you need to work outside of your schedule or type earlier/later in the day, how flexible are they with that?  Thanks for the info!
    Just a couple questions

    How is the platform?


    Is rigid schedule required for full-time?


    Are there production bonuses?


    Thank you!


    Yup. Same here. Just started a couple
    of months ago with promises of good accounts, never run out of work, etc.  I really regret going with them.  Now looking for something else.  What a disappointment!  Same thing with Medware in the past.  So don't look there either.  These companies over-hire and offshore, and this is what happens.  Ugh. 
    A couple of questions for you...
    What do you mean by acquired 3 private accounts through them? They are your accounts? You bill them, collect the money? Or they are small accounts that only you do? Not sure what you meant there.

    If you have no benefits, are you an IC? If you are an employee with no benefits, I'd be looking elsewhere. If you're not being paid what an IC would make, you're getting the short end of the stick.

    If you are an IC, you'd need to rewrite your contract at the end of the contract period.

    If you're an employee, go for it. Ask for what you feel you deserve. If they value what you do enough, they should be able to meet your needs (especially if they're getting away with not paying benefits!).

    Best of luck!
    I used it a couple of times and liked it. nm
    x
    Thanks-couple more questions
    This helped some.  What is their line count requirement and is it pretty attainable?  Also, is 40 hours considered full time or can you work less than that for full time?  Again, thanks.
    There's only a couple of accounts that way....sm
    the majority of them don't have that type of set-up with the client and there's generally plenty of work available between a primary and secondary account to keep you busy.

    As far as communication goes, I've received at least 1 e-mail a day on my account advising what the status of it was and any additional information that needed to be passed along. If you use an e-mail service such as hotmail you have to check your junk folder as sometimes your e-mail system will think their valid e-mails are junk mail and filter them out.
    A couple reasons
    Their VR software isn't as good as eScription, which is what I really like. It doesn't put in any punctuation unless the doctor dictates it. While you train, you get 2 cpl with a max pay between 3 and 4 cpl after training. It sounded way too labor intensive for that pay.
    A couple of questions

    TTS does this to all of  ICs. She literally will call MTs and threaten your job because you are not on the schedule for your hours.  I was let go because of not working my set hours, yet I did my line count on a daily basis that I said I would do.  Who would you report this to?  Would you report to the DOL or the IRS? 


    I did this a couple of years ago--SM
    Hospital benefits were great.  Acct managed by Diskriter staff.  I had a decent acct manager but I have heard some of them have not been that good (the person I worked for has since left).  I used Chartscript, I like that platform, but the lines were tough to come by.  I normally would do a good 1500-1600 lines a day at my previous job (and at jobs I have had since Diskriter) with about 6 good hours of working and for some reason it took a full 8-hour day to get 1300 lines with Diskriter.  That is why I left.
    It has been a couple of years since I was there
    .
    Yes and no. Went through this a couple of weeks ago.,

    Hired for new account that didn't come on-line as projected.  Extended training/staging time that at least we got paid for, but half of what I make transcribing and then when we went live there was no little work for week we were lucky to get 4 reports a day.   Other accounts were low so couldn't give us a backup, but looks like most accounts are back to producing again and lots of OT now. 


    My situation isn't quite the same, but the result was the same and I sympathize with you.   When you have bills to pay you need to be making the lines. 


     


    It took a couple of months
    I got behind on bills and had to move on.
    Couple things (SM)
    #1 -- All caps is considered shouting.

    #2 -- Spheris has been discussed here extensively. Do a search first -- you might find all the info. you need.
    Couple of advantages
    No harm in doing your own - but I have been audited and it was not fun. This fellow is my new accountant I do believe. If after 20 years of IRS management he has no clue how to do my taxes, then I am dead in the water. You might have a CPA do your taxes one year and then use it as your guide. I just feel far and away safer from my own experience than having to worry about it. He also said to save all records for 6 years. The IRS can go 3 years back on one audit.
    I did a couple of years ago.

    If it is the same company, they pay weekly (nice), and are such nice people.  Everyone in the office was readily available to answer questions.  The only downside was they did not have a platform at that time.  Work was received and sent via FTP files, and I prefer to work on an actual platform.


     


     


    Yes, a couple of ways (sm)
    The reason you are being told that is because ExText (WordClient) must be installed in the C directory. There are a couple of ways around this. You can have your computer set up to dual boot or you can set up a virtual machine on your computer. As long as it thinks it is C it will allow a second install (or more) on one computer.
    a couple questions
    Also, how do they calculate VR lines, and can you get a good line count?
    I have been with them for a couple of years-sm
    and I say they are great. Don't know anything at all about bait and switch - could be happening but it did not happen to me. I am with Shirley on the 9/10 because come on- it is a job. Probably account, account managers, things like that make a lot of difference but I say the management right up to the owner of this company are top of the line. Every issue I have ever had with them has been addressed fairly and settled fairly. I say talk to them.
    A couple of years ago...sm
    I had KU as a back-up account when I worked for MedQuist. I don't know if they outsourced all or their work to MQ or not.
    Diskriter does, or at least did a couple
    xx