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Serving Over 20,000 US Medical Transcriptionists

They are frequently under new management because

Posted By: me on 2008-01-08
In Reply to: New management - USMT

the majority of the people have no transcription experience and are in it for the money only.  It was so bad when I was there the only way to go was up. 




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They frequently don't pay or (sm)
pay months later.  I worked for them a few years ago and the work was awful.  Very bad ESL PA dictating for several doctors on the account I had.  They advertised on their web site that they paid for spaces, and I found out they didn't.  Their excuse was that they changed software and hadn't changed the web site yet.  As far as I know, to this day, the web site hasn't changed.  I finally quit when the paycheck wasn't coming...and wasn't coming...and it finally arrived a couple of months later. However, I think I was the lucky one because at the time there were a lot of people not being paid, and I have still read posts about them the last few years, some recent, of people not being paid.
See posts quite frequently here,
out of New Hampshire.
Consider that the most frequently used words
have 3 letters or less, so 25% or more of the space taken by that word would include at least 1 space. 
frequently job ads say no satellite sm
one person said (so-called PC person) said might be because the signal can be picked up out of air and system/data can be compromised.  Not certain this is reason job ads say this for certain. 
The archives said that they ran out of work frequently
and that they outsource to India.  Was hoping things had changed.  Do they pay for spaces, headers/footers, bold, etc.?
They offshore. They are frequently changing

how they pay.  I was originally offered a cpl rate for MT, then offered another rate to QA the offshore work.  Someone in the week or so is saying they are offering  to pay like 5 cents per thousand words.   I thought the sound quality of the files was poor and the few dictators I listened to not so great.   They used to be named something else, but I can't remember what - Transcription Solutions or TSI (I think).  They are out of Texas. 


If you read through old posts you'll find more info, nothing particularly good. 


 


They have been mentioned frequently lately. Read
the archives and you'll find lots of answers. 
Does work for Webmedx and is frequently
out of work on ER accounts. If you type acute work you may have more than enough and that is great, but the ER side is frequently low or out of work and I do have multiple accounts.
I love WMX but WAS frequently running out of...
work on my 3 accounts and 3 work types. I primarily do ER work, can do clinic, but cannot handle acute care and I admit that. Overall, WMX is a GREAT company to work for. A great since of community and family there. They never hesitate to let us know we are appreciated and that we are the reason they make money, and they have the best benefits of any National out here...by far. My one and only problem was work....or lack of it. However, after a long talk with my supe yesterday she now understands and has given me 2 extra accounts for the next month until a new clinic account is added and I will be put on that as my primary. I did have to take a measure that kind of grabbed her attention, BUT I don't think that is the case with supervisory staff. I also don't think the west necessarily knows what the east is up to at times, and though I myself am on the east coast, my primary and secondary, as well as my supe are all on the west coast. Anyway...overall, WMX truly is a great company, I was not looking for something else because I wanted to leave them, but because my hubby has been out of work for 4 months and I need to earn a paycheck, besides the fact that I just love my work.
Frequently the work our company gets -
from some accounts is already old and out of TAT before we ever even receive it! Then they squawk about their precious TAT! Half the STATs that come my way aren't marked as such, either. I only find about that it is STAT when I get to the VERY END of the report, and the doctor says, 'Oh, by the way, this report is STAT, and I need it for surgery by 7:00 tomorrow morning, (which as I'm sitting there typing it at 3 in the morning, is only 4 hours away, and I just HAPPEN to be typing at 3 AM because I have insomnia.)

My supervisor actually said today that she wants me to get that ridiculous 'CMT', too! Ex-CUUUSE me? After 30+ years, I don't think 3 little letters of the alphabet are going to earn me any more money, do you? Forget it... I'll work as a checker at K-Mart before I'll waste my hard-earned cash on that stupid 'certification'.

Never fails to amaze me that MTSOs think we MTs are what cause them to 'lose accounts'. No, it's their inept business management that loses accounts. Most of THEM should be fired!
It is true, mostly overflow accounts and I ran out frequently
nm
Prevention frequently gives free subscriptions. I
guess they think they'll make money when you renew, but they are so full of ads and not much useful information I don't know why anyone would want to renew. 
Definitely search archives. Its posted frequently. I know its AOL, and some combo of her name! Try
a search of archives on Keystrokes! Good luck!
I'm glad they pay you on time. When I worked there, they frequently "fudged" sm

on the date they would mail the checks out.  In my contract, it stated that they would be mailed from Oldsmar or Tampa (I cannot remember), and they would adjust the postage meter to read the date it was supposed to be sent out, but then the postmark from the post office would be several days later. 


My experience was much like the other posters.  They hired me at 10 cents per gross line and gave me a crappy account.  I was switched to a clinic account, and I was making lines hand over fist, but then they switched me back to the crappy account.  And when work would dry up, I'd call and Crystal would just laugh and tell me to take the day off.


I'm glad if they had improved.


We post frequently for a couple of reasons. Not only are we constantly hiring for new business, but
regularly keeps your ad near the top of the list. In my experience, we get far more responses when our ad is in the first ten. Hope that helps explain it.
Hello Management

Give me a break!  You are a supervisor, and I know who you are.  Spare us this bologna.


 


SB


If only more management could be like you!
I'd buy you a drink as well! Thank you for the kind words.
Management again??!!!
kidding. "Excellent program", is that why everyone is leaving OSi, because it is so good??!!!
Management...don't you have anything to do?
If TT is growing by leaps and bounds, how do you have the time to get on here and contradict the truth?  You don't like negatives about your company, but you're not perfect either.
I am not management -- I don't even
work for them anymore! You can state your opinion, but you are giving inaccurate information about things such as benefits and whether or not you can use ShortHand. Obviously I wasn't all that thrilled with them either or I would still be there.
lol, I have been an MT for 20+ yrs and many of them in management.
x
I don't know when the management...SM
was ever great, it was bad 4 years ago when I was there and from your description things haven't changed a bit since then.  A bunch of office people with titles, the MTs typing all the work are ignored, avoided and treated badly.  We used to call the office in Pittsburgh a kingdom because it was filled with people who never worked past 4:00 in the afternoon, 2:00 on Fridays...never to be heard from until Monday around 9:00 AM.
Not management
I never said I agreed with them docking your pay for errors.  BUT, I did say that they only do it if you fall below 98%.  Isn't this the norm?  Keeping an accuracy rate of 98% or better?  So why would you worry about being docked if you maintain 98% or better?  They are like any other MT companies, they want quality reports. 
Not Management
potatoMT RIGHT ON

NOT management and sorry you could not cut it. nm
x
Definitely has to be management ..SS
AMEN !!!
I am definitely NOT their management.......
or anyone else's for that matter.  I am just a lowly pee-on MT with 6 years experience trying to make an honest living, and get nothing but lies from this company.  I am looking for other work, just like the others who have emailed me privately, who also work for them now and are in the same predicament that I am in.  Work flow lying is the main problem with this company.  They say there is none, but, in fact, there is.  They just turn you off.  When there is work, why not give it to us???  This question has been asked by us more than once.  Lots more companies out there, so we will just keep looking.
Why don't you take this up with management. (sm)
As far as bonuses being offered unnecessarily on weekends, I think they like to be caught up as best they can on Mon morning, unlike a lot of services who get behind on the weekends.  I don't think it really has anything to do wtih overstaffing. JMO.  I thought there is extra pay for Sat or Sunday anyway, isn't there?
Must be management. They are NOT one of the
best companies, the absolute worst one I have ever had contact with and if you look through the archives there are many, many more who agree with me. 
I am not management.
I am a very hard-working, high-producing MT who has as much to lose as the next MT. I, however, am choosing to keep an open mind and know that my work speaks for itself and decided that this new opportunity for me sounds like a good one. More work, job opportunities, and help in becoming an even better producer sounds good to me; guess not to every MT though.
I'm not Management... (sm)
What, you think I'm a *plant* because I'm seeing it half-full instead of half-empty? LOL If you'll go back and read a couple of my earlier posts regarding this whole thing, you'll notice that I worked for MQ (until they were bought out by furrinners) and I've been around for 16 years as an MT - IC, SE, employee -- but never as Management.

All I'm doing is repeating (again) what was explained to the DRC employees in the web conference and what has already been posted here to be read by anyone: If the client requires USA-based MTs, that's the DRC side. Yes, they'll charge more for the USA-based MTs (who will be paid more than the Indian MTs) and it would therefore be in Acusis' best interest to have as many USA-requiring clients as possible. Yes?

(Unless, of course, you're going along with the suspicion that the Indian MTs will be passed off as USA MTs and the clients won't know the difference.) (And man's first steps on the moon were filmed on a Hollywood sound stage made to look like green cheese...)


NOT MANAGEMENT
But I love working for Transcend, what is wrong with someone saying that? They are flexible and do pay very well.
Management

Okay, now I KNOW management is posting here.  I am the person who left 3 times.  Twice due to medical.  HOWEVER, I only made 2 friends at DSG who were not management, neither one is stil at DSG.  Both told me to leave a long time ago.  Both were treated badly and that is why they left.  I never believed them. 


Besides anyone who knows that I tried to come back a 4th time would have to be management, think about it!


I took Karen's advice and moved on.  I am very happy where I am at and in fact, I am very thankful that DSG did not take me back as I would have stayed there forever and worked a lot longer/harder/dumber for less money than I am making now. 


I do not have bad things to say about DSG, only that I was disappointnted that I was told I could come back if openings when my mother-in-law had recoverd and that was a lie or changed minds or whatever you want to say.  I would not change the way things turned out.  I am very happy where I am now.  So THANK YOU DSG!  They were good to me 3 times and 3 times I was charmed.  There was just not meant to be a 4th time.  Again, different people different experiences.  Try DSG, don't try DSG no longer makes any difference to me.  I will not dog DSG, but I will not defend them either.   I hope Lynda's friend moves on as I did.  I think she is better off if they did this to her after she stayed with them without leaving like I did for 4 years.   


Thank you - no I am not management.
But the happy ones are always accused of being management.
I am NOT Management

I have to say that my tenure at Transtech has been the most pleasant experience I have had with any national company.  They do actually care about their MT's instead of just caring about the best way to screw them out of something.  They are in a completely different class - and I hope they stay that way. 


I am writing this to give encouragement to the disheartened MT's who have been bruised, berated, and battered by unqualified, uncaring, power-tripping people in Management - I have been there, and there is hope.  There are good companies out there, and you just have to find them.  Most of the people I know have not been fortunate enough to have found the perfect MTSO the first time around.  We have job hopped too many times and it's no fun. 


I miss the camaraderie of my former jobs in offices - but I make certain to keep up with my old friends, go to the gym, take continuing ed classes, go for a jog during the day, jump in the pool if it's warm, go to luncheons at church, get a massage, etc.  It can get pretty depressing sitting in front of a computer all day, then when you get hounded for something that's not your fault in the first place by Management it makes you want to scream. 


Job hop if you must.  About 90% of these companies truly are awful, and the other 10% don't have the need to be constantly running ads because they are able to retain the BEST MT's, and TransTech is one of them. 


I see where some companies have been trashed on here - and rightly so - such that they don't even bother posting ads anymore but they are still desperately hurting for MT's because thankfully MT's are not putting up with the abuse anymore.  If you see on any job board, not just this one, companies who constantly have an ad up there most of the time it will be because they suck to begin with, not because they are growing and need new staff.  You MT's know the companies I am talking about. 


I wish everyone the same luck I have had.  Now I am left alone to work, make more money than ever before (outside of the office) because I'm not constantly being harassed by a micromanager. 


I would never want to be management, IMO
I would hate having to deal with the clients directly, always having to be reachable, and not to mention trying to keep track of multiple MTs. I'm much happier just straight typing.
Management
I hate to see the bad feedback all the time about OSi.  I have been here a while too.  Change is inevitable, growth is inevitable, and technology is ever changing - you have good and bad within every company.  The account manager position is more like a liason position - you would be the representative for the company.  Please, please, please - I love this company and I know we have our problems but if you plan on applying for this job you will be our first contact with new clients, make sure you are happy with OSi so we get a positive attitude from the start!  If people that work at OSi are not having a good experience it is probably stemming from their immediate supervisor - TALK TO SOMEONE HIGHER UP!  or better yet talk to your supervisor!  If you dont communicate how do you expect anything to change?
New management
I do know that they are under new management.
I think your management is very
xx
J and J Management
Can anyone give me some information about J and J Management?
Because if they are management, what they say
s
Well at least now we know you are management.....
and probably aren't always quite up front with information here. I happen to know that they do outsource from time to time - and no, I'm not management, just a regular MT.
I am not management sm

I am sure that those in management who read this board, know exactly who I am.  I am not ashamed of what I say here.  There are certain things I would not say and have not said here, like what account I work on or who my supervisor and lead MTs are.  I don't discuss our working relationship either.  If there were a problem I would understand that half the problem is me because I am half the equation.


I know that some members of management at TT read this board from time to time.  As I am sure they know who I am, they already know I don't say things I don't mean, my nose is not brown, I am not after being in management, and that I am honest and hard working, so I have nothing to worry about.  There are ways to find out who some of you rumor spreaders are and I would not want to be YOU.


J and J Management ??
Anyone work for this company? Did not find them in the archives. Any info on platform, owners, pay, etc would be helpful. Thanks in advance.
How do like the management and sm
what is QA like?  Are they tough?  Helpful?  Are you making decent line counts? 
New management
There is new management at Focus and parent company is now much involved. A lot of accounts coming back on shore. We are all hoping for the best and so far so good.
No, I am not in management..........sm
and what I meant was that it is not our job to be on the decision-making team with regard to acquisitions and mergers. Certainly these things do impact us, but it is not our job to have a part in the decision-making process. The higher ups make the decisions concerning the company and we as MTs transcribe reports. It's as simple as that. The problem is not secretiveness but that everyone wants to be a part of the inner workings when they (and I include myself in this) in full knowledge of the business plan and financial workings of a company. Medical transcription is big business and big business, whether MT or the oil business or the stock market works that way.

Yes, we have surprises in store for us all right in many aspects of our lives. Sometimes we just have to roll with the punches, and if our work situation becomes such that we no longer agree with the process or are unable to make a living, then it is up to us to make a decision as to what we will do.
Are you management?
We're allowed to discuss an actual court case. It hasn't been dismissed.
Management, huh?
Quit trying to justify it!
Maybe management will not get as big
They'll use the money they saved by not giving them hefty raises and/or bonuses and use the money saved for the trip.
No not management...
just willing to give a good company a chance. I have been very happy there. I am just trying to adjust to the VR. I do believe that is what's coming all over, so might as well stick with one of the few good companies left.