They've all said Woburn, Mass when I asked...same time zone as me grrrr! nm
Posted By: starts with an F. on 2007-06-04
In Reply to: Part of your issue may be that your account manager is in India and there is a time zone difference. - Escriptionist
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Are you in the same time zone?
That can make a difference. Also -- if they aren't even late yet, is it really necessary to be here on the boards worrying about it? If you are going to go with MDI, have a little trust; they hvae a good track record. Follow instructions. They say to call them if they miss the appointed time. So just do it. Each of these people work in multiple capacities, ie, the liaison may also be a QA person, and also have other job duties, as do the trainers, recruiter, etc. You are not the only person in their world. I hope you learn to relax, go with the flow, and enjoy your new-found position. You ARE in a good place.
I ask if work will be in my time zone in case of ?'s or need for
s
Part of your issue may be that your account manager is in India and there is a time zone difference.
It seems like it is just the opposite of us. Day here, night there etc..All I can say ... Good luck!!!
Grrrr....
I've asked, and I have checked myself - (sm)
when there is no lag time on I-chart, usually early morning, typed normal template, and it did count. I also asked and we do get paid for everything except headers and footers.
If they've asked you to resign, you shouldn't be using
them as a reference anyway. They obviously won't have anything nice to say about you. Cripes, I couldn't make the line count there either so you're in good company! They kept bouncing me around on all their stupid ESL accounts with a new account every week and different specs to remember. I never had a dictator more than once there except for the worst of the worst as everyone else cherry picked.
I would quit and find another job without using them as a reference. Then again, you can let them fire you and collect unemployment. You need to decide which one to do right now. Find another job ASAP or collect unemployment.
I've interviewed with several companies and none have asked for
SSN, birthdate, or any credit information. Unless you are in a position where you handle money I don't see that your credit history is anyone's business. I guess they could run it when you provided your SSN for tax purposes, but I would certainly not provide SSN before I had a job.
I asked for more than what I've seen other companies offer.
There was about a 2 second hesitation and then they said yes we can do that.
I've asked repeatedly for a secondary account. nm
I've been there quite a while, pay on time, growth spurt right now, so good time to get on board,
new accounts and lots of work, and before someone says it, I'm not management, just an employee.
Thanks. I've only been there 3 months and was wondering. Asked for a high-volume backup. No reply
*
Must be new. There were no replies the last time someone asked. nm
s
Been here a long time. If you asked me a month ago, I would have said yes. sm
Now, I would have to say no. Policies are changing and it is far from being fair to the MTs or Editors for that matter. I wish you the best, but you can find better than this company (with the way it is now). It seems a bunch of lunatics have taken over who know absolutely nothing about the MT world. Really sad....been happy here for while but no more.
You'll see this poster every time something is said or asked about Keystrokes. sm
He/she has a bitter attitude about them but never provides specifics. I think everyone just ignores this person. I know I did, and I am glad as I love my job at Keystrokes. It did take a few weeks to get started but they were waiting on my ID from the hospital. It was worth the wait. I have been there 4 months now.
Yes, everyone can get in the zone.
It takes discipline and practice. And please remember, for every minute you spend in lashing out at others, that is a minute lost that you could have spend improving your own knowledge base or building yourself (and others) up.
Sometimes this is like the Twilight Zone. sm
My QA said she didn't have time to send me samples! In fact, two of them told me that. And they didn't send me samples either. Good grief. Dr. Jekyl and Mr. Hyde!
Comfort zone
There are halfway decent companies out there but some people are so rigid in what they want then complain when they don't have any work. Not everyone can work M-F between the hours of 7-5. This job is 24/7, 365. Why anyone would think if they were new at a company they would start with the best hours available is beyond me. That is what seniority is for. I've never worked in another industry like it where people think they are entitled...
Ummm, I work outside my comfort zone, in fact, do all worktypes on 2
both speech and traditional, and I don't have any work, either.
This is the first time I've seen a co SM
have to communicate with their own employees on someone else's FREE message board. Big turnoff.
Everyone IS paid by the line. I read your posts and feel like I'm in the Twilight Zone.
nm
I'm the OP..again, I've always been paid on time
I'm wondering about these several accounts going with speech recognition (many accounts that I have worked on), and what that will mean for us in the long-term.
I've been with them a short time.....sm
and am very happy. Nice folks, good accounts and good pay.
Then they've wasted their time
There are a lot of things that could be going on, both innocent, stupid, and sneaky. They could be mining resumes to pad their employee list and make it appear as if they do have US employees. They could be stupid enough to waste time posting on a US board for a position in Pakistan. Or they could have innocently somehow missed putting in a location for a US transcriptionist.
Ignore it or wait and see if they clarify the position in the future.
Definitely harder and I've given it a lot of time. I'm thinking about
nm
I've worked for MDI-MD very part time for many yrs
No, I've never gotten a Christmas bonus. But they still are hands down the best company I have ever worked for and their gift to me is being a company that pays well every day. I'd rather have that than a company that pays me 8 cpl and sends me a $50 Christmas gift. The only reason I work for them very part time is that I have my own accounts in addition to working for MDI. Someday when I'm older and more tired, I will give up my own accounts and work for MDI alone.
The only time I've seen this, it was a brand new account sm
The whole team had to go on QA and be released one by one. It was time-consuming but I guess the client had demanded it.
I've even run different platforms at the same time with no problems.
You shouldn't have any problems at all!
Once you've peeved QA, is it time to quit?
I started a new job and, as something of a side note, it turned out to be a bait and switch where after the first week, they don't actually have the work I was hired for, and instead put me on a different secondary account. QA, being QA, was having their little version of fun and I was getting contradictory corrections on various reports, which I just let slide, let them play..put in their semicolons, split their infinitives, have unmatched noun/verb number. However, I got a couple back where they changed what I typed in a big way that actually made it a critical medical difference, and those I took to the supervisor (pt came was given dopamine and pressor support in the ICU to maintain BP because of her HYPOtension, but QA changed it to HYPERtension several places in the ICU course....duh!).
Anyway, since then, there's something of a vendetta against me in QA. I dropped the word on (the patient was put the operating table) and they tagged it a critical error and docked it 2 percentage points. If I take a sentence 4 lines long and split it up, they dock me. If I number a list (meds, dxs, etc) without the dictator specifically saying it, I'm docked. If I don't number the list, I'm docked. If I put the diagnoses in a list, I'm docked. If I leave the diagnoses in a paragraph, I'm docked.
I've asked the QA supervisor for specific guidelines as to how they assign error scores (sorry, my dropping 'on', while a mistake, I don't think falls into the critical error as it does not change the medical integrity of the report). I still have not heard back from the QA supe as to how they qualify the errors.
Since I'm pretty sure that this place, like any other place, is going to circle the wagons when a new interloper dares question their methods, is it time to throw in the towel? The work is okay...it's not the easy breezy stuff that I signed up for, but it's not really hard. Would you just say scrooge this, I can be abused anywhere or would you stick around just to avoid the job-hopping?
PS: This is a second job....almost amusingly, I'm part of QA at my other one.
I've no experience of a time clock either.
I think perhaps they mean the requirement to be assigned a set shift and stick to it.
But there's nothing remotely resembling a time clock... we just sign onto our platform and dive right in.
As an ex-TRS employee I still have the instant messenger, and I do sign into that when I'm working, but it's not a requirement; it's more of a courtesy to our co-workers, so we know who's around, especially if we need to ask a question.
My first day on the job at TRS I instant-messaged my supervisor and said do I have to sign in or let somebody know I'm here, and she said no, just log onto the platform and start working.
Of course, if they really want to track our logged-in time, the platform can keep track of all that.
But again... no, there's no time clock per se, nothing even close.
I'm surprised he is still around. I've heard he's had a rough time
could just be rumors. I heard someone was trying to buy/force him out.
i've worked for MQ for a long time and never got a raise
nm
Um, I specifcally said I've been there long time so wasn't sure about sm
the starting PTO; wasn't trying to pretty anything up. As for BCBS and dental - personally where I live, it is a great plan. I'll stick to my guns on that. As for the lower deductible last year, did you not join the BCBS health calls to discuss WHY that happened?
Pay always on time, platform is easy, they've always been nice to me, do have several accounts to
avoid running out of work. I do MT and QA.
Nope...MDI-MD for a long time as well and I have a schedule I have to follow! You've got it made
When they called me and I asked them if they offshored, they asked me why that was my business!
xx
I've been very happy at DSG -- pay always on time, decent incentive package, sound quality probab
depends on account, mine has been fine most of the time.
I've been there for years, work on the DSG1 side of things, pay on time, direct deposit, more
feedback lately. I have always found the staff and MTs helpful and friendly. Work does fluctuate, but if you have a few accounts, should keep you busy, also sound quality can be an issue but mostly okay.
Mass exit sm
Sorry, but I don't think this is the answer. Back in the 70s? 80? (sorry, I forget which) our man in the White House swore he would break labor unions (though he, himself, was a card-carrying member of the actor's union) and he DID. The American workers bought into the "unions have outlived their usefulness" propoganda and now union membership is at an all time low. Without bargining power, workers have nothing...united we stand, divided we fall. And EVERY American worker is falling FAST. Wake up America.
Springfield, Mass. nm
x
Has anyone who received the mass
emailing from Keystrokes received the promised phone call yet? I have not and am just wondering
Breitner in Mass. NM
><
StenTel in Mass.
Sorry, I meant to add that I would like info on StenTel in Springfield, Mass. Thanks in advance.
mass firings
They had a conference call recently for which US editors were asked to call in. When they were all on the line, they were ALL fired! Talk about unprofessional!
Also, when people quit or are let go, they are not being replaced; often, when they ARE replaced, it's not by other US employees.
They are taking the easier, longer-winded docs and giving them to offshore workers to do, leaving the US employees with the more difficult, hard-to-understand dictation to do while at the same time are pushing for more and more production/lines AND stepping up the auditing AND requiring feedback to be done on worse and worse work from overseas - basically resulting in people not being physically able to make quotas nor keep quality at a premium. They then are firing people who fall below what they say are the minimums, not taking into account the conditions which THEY are imposing on us and which make the job more difficult and much more time consuming, and the massive also-time-consuming amount of feedback on crappy transcription (and HA! editing) overseas. It's discriminatory no matter how you look at it, too: There is no way that the work of the overseas 'editors' can hold a candle to that I've seen from US editors, yet the US people are being fired & forced out left and right while the overseas folks are being allowed to keep their jobs and even being promoted.
SPi has been 'testing out' voice recognition on a major account for quite sometime; when they started it, they fired most of the US MTs and promoted offshore MTs to Editor positions.
They are losing accounts like crazy; some they lose on purpose, but others are lost because the clients are upset and/or dissatisfied with the lack of quality, service, etc.
Run, DON'T WALK, away from this unethical company while the choice is still in YOUR hands...before they fire you or sweep you up in one of their recent mass 'layoffs'
and when you DO leave, make absolutely certain that they pay you any unused vacation (AND unused/owed PTO for those prior Cymed employees). They don't do it automatically. They told one person who quit recently that they had just decided not to pay the PTO out - even though they put it in writing in the benefits package cover letter in January! Someone else who left tried to collect unemployment but couldn't because SPi had her listed in another state completely than where she'd lived for all the years she worked for them - she got hired after months but never did collect any of the benefits she was entitled to.
This company represents all the worst of human nature.
Mass Firings
What can one do to protect themselves from these evil doings? How can they get away with not paying out PTO? I am beginning to think that their transcription branch is just not important to them and they don't care what happens to it (at least in the US). It is obviously clear they don't care about the US MT.
Is this the Sten-Tel in Mass?
If it is, then I worked for them for about a year over a year ago. I do not remember that statement in the IC contract. That must be something new. I left that company because their QA would mark something wrong one day and then mark the same thing right the next day. You never knew what you should do and then they would send you nasty emails saying you need to get off of QA or else. I wouldn't recommend working there.
With all of the mass hysteria can we please
I have to be honest... I love my job at TT and when I got the e mail it did not bother me at all. I simply did not sign up to be one of the first to try the VR (I have done it elsewhere and did not care for it personally, nor did my bank account). Anyway, my strategy was to work as hard as possible now, and keep an eye open toward other companies that do straight transcription. If I am forced to do VR, then I would still stay at TT and train as best as possible with a second job picking up the slack of the bills. It would be more hours, but it would have to happen b/c I cannot afford a paycut as I have only me to depend on (no other incomes to help). Then, I came on today and unfortunately, I read all of the posts of panic and hysteria and felt like giving up, going to bed and pulling the covers over my head and or getting an Rx for Xanax....
I understand we all need to vent, but is it possible to try to work together to find solutions or boost each other up while this is going on instead of fighting or getting into a panic? One poster here, I see, is looking for suggestions for companies with straight typing options. That is a good idea... What other positive options can we come up with together so that we all don't go down in negative doldrums. Panic will not help my line count today, but the bill collectors don't understand, nor do my children who depend on me...
Anyway, my approach will be if my check takes a hit, to continue as I am, and if I am asked to train VR without a complaint while I take on another job to fill in the gaps. Does anyone else have any positive ideas to add? If we can come up with a list of options instead of griping, maybe we can all have a good and profitable day with a plan for the future.
Thanks in advance for reading this... Even if no one has an answer to this, at least I got it off my chest...Have a profitable and enjoyable day/weekend.
This law only applies to mass
X
Maybe they think a lot of MTs are going to leave en mass with the new pay plan so they are getting
ready. Have you noticed how they have been dragging their feet to let us know probably until Summer is over so they have plenty of staff. You KNOW they already know what it is so it is just a matter of timing is all. Yep.
I had a feeling there was a mass exodus
earlier this year. I hung in there with them for six months, but they kept running out of work. I asked to be trained on a second account, but it didn't happen. My supervisor was very nice, but it just didn't work out. I also have 17 years of experience, and had 99+% QA scores. I agree with some of the comments above about looking things up, etc. Oh well...
Sten-Tel in Mass. pays this way. nm
s
Also, don't mass mail your resume.
If I receive a resume and I can see that it has gone to a dozen other companies, too, I'm not feeling the love.
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