They'd take you on, but their Indian techs and office support makes for an awful way to start you
Posted By: career. nm on 2006-01-03
In Reply to: Thank you all for info! Need more advice - please sm... - checking
m
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Do they still use Indian techs in India to set you up
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The Indian techs toasted a friend's system when she tried to
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You'll have too much down time and their Indian techs are IN India! Pay is late, too. nm
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They're the old Lancesoft, have Indian techs, terrible service, and pay issues. Friend was with
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You'll regret it. Indian techs in India, late pay, lack of communication. nm
b
No problems with the Indian techs setting you up or any problems with their program? Bud of mine
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So sorry, how awful. I guess I better start
pounding the pavement AGAIN! I thought I finally found a good match for me and now this! I would've never known anything was wrong.
Isn't the Focus "tech support" Indian???nm
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Go to www.ctechus.com...Indian affiliates, could also be their tech support. nm
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Very heavy Indian affilitation and tech support, if that matters to ya. nm
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they are NOT Indian owned - I worked for them in the office
I said they offshore. But THEY ARE NOT Indian owners. They are American owners deep into scientology and the whole L Ron Hubbard thing - not that that makes a difference, but just thought I would throw that in there.
All of Focus is indian-based, except their corporate office in MA.
That is a smoke screen to make it look like a US based company. Imagine, indian MTs editing you an American MT with 10+ years of experience, and changing correct terminology to incorrect terminology. I could go on and on, but I won't.
All tech support is india-based, all QA is india-based, most mts are in india, except for the MTs here in USA working for them, all of their account managers are in India working the night shift (their time), day time (our time).
It is an Indian run company with a store front office in the US. If you are
working without a contract you're asking for trouble. They have no obligation to pay you if there is no contract.
see inside - it's just a start, but stay away from the Indian named owner - I think we know
where that work is going!!!
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Wonder if those support in the office get any raises. We are paying their raises, huh?
you know they ARE getting raises!
lab techs make WAY more than i do
Let them work weekends. They also get tremendous benefits. Don't call me shallow, dickhead.
The techs that knew anything all left.
They had 1 guy once that knew nothing and did something that made a bunch of computers crash. I would be very leary about letting them install anything on my machine.
That's a bit misleading. It is NOT just the IT department. The techs sm
who allocate the dictation files to you nothing to do with IT. If you have a computer issue, they will get someone from IT for you, but Marie and the rest are not part of that department. The ENTIRE COMPANY is based in India. Yes, they hire American MTs, but the company is in India, and they at one point even lied to the MTs and said work was slow due to Christmas (this was in the middle/latter part of January), then one of the techs admitted they had outsourced to an Indian MT company.
They are not the worst company to work for -- the pay is decent and on time -- although I never cared for the way the work was allocated and I absolutely DESPISE the fact that they are now lying and misrepresenting themselves in their ads saying they are based in Kentucky. There is a residential HOUSE in Kentucky owned by the Indian owner. Why not just be upfront about it in their ads?
Focus is Indian run and you'll be editing Indian
work, so seriously doubt you'll make a bunch of $$ on editing. 99% of the MTs love KS. If you'll just scroll down the page you'll see dozens of posts about them.
Can you use the ShortCut program with DQS? I'm getting different answers from the techs. nm
nm
If they have stuff in weird locations, the techs will
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According to a friend, awful, awful,
Low pay, bad accounts etc..
Probably not - I believe they are Indian run or Indian based company. nm
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Go to their Indian website or other Indian websites
xx
The main office was in Bolingbrook but they built an office in Yorkville last fall. SM
I think that the owners live in Yorkville, so it was built close to their house. Nice office, just pretty far out.
try transriptiongear.com's tech support. They do gearplayer tech support whereever you bought yo
transcriptiongear.com
Just curious, is the MQ Nashville office the old Lanier office? nm
nm
I don't work in the office and never claimed to. I am just saying that since the new office open
October with everyone of the admin staff in one place, these problems do not occur any more.
TransHealth has some that start the next month after you start work. nm
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Can't get paid in the office if you don't work in the office.
JLG has MT's working at home, not in the office, not to mention working out of state. The mail is the only way to get paid since they have temporarily suspended direct deposit. The only ones getting paid on time are the ones that do work in the office, like the management and people answering the phone.
Closed FW office, Indianapolis office too. nm
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you seem to have an awful lot to say...
I still think you would be perfect for that particular company. That is my opinion. Sorry you are so awfully frustrated and upset...Maybe a career change? You have a lot of issues...
i think its awful
That a company would accuse an employee of something without 100% evidence/knowledge. Guess the original post was TRUE!
Awful!
I didn't pass either. I got a 78. I could have sworn I answered almost every answer correctly especially since we were able to use reference material. I guess that company does not want to hire that many MTs if their test is so darn difficult to pass!!!!
Awful. sm
Time clock punching that has you working at least 40 hours (even if you're hired for 35) just to get your lines in. Clocking in and out to go to the bathroom, stretch, answer the phone, breathe for fear it'll cut into your line count. Therefore, your MT work stretches out throughout the day, eating up all of your day.
Stupid, pompous, ignorant, incompetent, braggadocious upper management, with a resultant revolving door of MT managers, MTs and QA.
ASR that came with big promises and many MTs complaining of pay decline.
I would not advise anyone hire in with them until things change at the top.
That is awful
You are right, I am not just out of school. I've been MTing for about 12 years. I learned from my mom and then just learned on the job after that. Never had formal training. Anyway, that is really terrible that the schools would mislead you like that. Even those of us who have been transcribing for many years are not getting paid close to what we should be, much less the people just out of school.
The best way to make money MTing, in my experience, has been with my own accounts. I currently have two of my own accounts and in the past i had an entire hospital account, which really made some good money. Even then, it is tricky finding good accounts because many of the docs don't want to pay what the work is worth. Best of luck to you.
AWFUL!
I worked there for just over a year and quit 3 months ago. Ever since the SPI takeover, things have gone WAY downhill. Management is awful and they treat their employees horribly. They just don't care about their MTs. Tons of people have quit, including almost all of the management that was there when it was still CyMed. My manager quit a few months before I did, and the work suddenly started disappearing fast. I could no longer even come close to making a decent line count. It also doesn't help that they don't pay for spaces. The new managers put us in the awful new work pools and there was rarely enough work to go around. I would totally avoid this company!
It was awful when I was still there!
After the SPI takeover, my Cymed manager quit, then we had a temporary one, then there was a new so-called permanent one, then she resigned from the company, then we got another temporary one, and then finally another one, who was very rude and horrible with communication! I quit very soon after all of that! I have never been happier since I quit that hell hole! They couldn't even keep an elephant typing for peanuts!
Wow, that is awful!!
I can't imagine not working for and not receiving that much money! What Steve did was very generous and Proveros should be proud of him. It's unfortunate that his financial manager gives the company a bad taste in your mouth!
MQ may be awful
but I wish all companies had a policy like this.
Yep, CTS is awful!
If it makes you feel any better, I did get paid after I quit. I worked for CTS back in the summer and there was always a story as to why my checks were late. I stayed on through three billing periods thinking it would get better....boy was I wrong. It just got worse and the checks got later every time. I finally quit and honestly did not think I would get my last check, but surprisingly I did (two weeks late). CTS is without a doubt the worst company I have ever worked for and my advise to anyone that might be thinking about accepting an offer......RUN and don't look back.
That's awful. Something needs to be done about
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That is awful, but 75% of your pay?
You don't have much of a job left.
Awful
My experience was that the accounts that were put on Turboflow were done by their overseas workforce. If you were lucky, you were able to remain as an editor. In my case, after a couple of months and without notice, they decided that my account was so easy it no longer needed editing. Just, we no longer need you to edit this account, goodbye. I had worked on it for four years.
was awful, but to say that person must....sm
be from India reeks of racism............and THAT is wrong....just plain wrong. The poster was probably an American MT but you unjustly attacked the post as being from an Indian MT.....
attacking the post was fine, but to probably falsely accuse the poster of being from India definitely reeks of intolerance and racism and that is not a good thing. 
just my 2 cents worth.......have a nice weekend.....
Exactly!! Awful company IMO
nm
120 days is awful. Thanks but no thanks. nm
nm
Awful company
Do not work for this company. Very unorganized and extremeley snotty QA manager.
AWFUL company
Please do not consider working for these people. The QA manager was so rude to me when I started. I ended up quitting right on the spot. There are better companies out there. Please DO NOT work for this company.
Awful HR manager
Jim with Zylomed offered me a job and told me he would send me my papers. I waited and waited and no papers. I e-mailed him and called him and he totally ignored me. How unprofessional is that. Company definitely sounds screwed up just like most national companies these days. This career is really making me depressed with so much crap we have to put up with! Any others experiencing this?
AWFUL company!
Beware of this Indian-run company! I worked for them just over a year ago for about a month and ended up quitting. Their account managers and QA are all in India and are, for the most part, very rude to MTs. They are also EXTREMELY hard to understand when they are trying to train you, etc. Even when you get 98% QA scores, they still harass you and tell you that you need to improve in order to get direct submission to the client. One of their tech people even yelled at me one time when I asked for help with the software when I was new. I left them immediately and went to a new company, which I have been with since. There are MUCH, MUCH better companies out there!!!
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