There is a ton of work, some accounts have

more than others.   I've been on OT pretty much every day the past 3 weeks.  They've had several new accounts come on-line lately and I think they've had time to get the kinks worked out and see if they need to hire more and they do and are hiring. 

They are very aware of the slow platform and are working on it, but working on it and giving us a time frame is 2 different things.  I'm making about 2/3 of what I was at a previous company, as far as lines.

I absolutely hate the clocking in/out.

Benefits are good, but most of them you will never use - short/long-term disability, life insurance. 

I think they have a good incentive program, but with the slow platform doubtful I'll get enough lines for anything over first tier if that.   I do get shift differential because I work over 2 shifts.

I think they are a good company, there is good IT support and some STMs are great.  I haven't had any issues with QA at all. 

If they get the platform issues I'd be 99% satisfied. 

• Those of you at Webmedex now, how is it going? (sm) - Checking around
  • There is a ton of work, some accounts have - I have been posting as Webber
  • Answer - Webber

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu

that are on OT pretty much every day, but I asked to work on one of those accounts and was told that I could work on them as a secondary account. 

I had 3 accounts.  I still was only able to get about 15 hours in a week and that was trying to work 7 days a week and sitting in front of the computer for 12+ hours some days checking for work about every 5 minutes to see if I could get a report. 

If you look on the backlog report you see an awful lot of 0 going down the page. 

I'm having a really hard time believing your post at all...but I'll give you the benefit of the doubt and make the following suggestions:

1).  Our supe is great - and she will work with you to help change your situation.  Have you spoken to her about this?  What was her response?

2).  Are you only trained on 1 account?  Supe has recently offered to train people on more accounts - have you taken her up on it?  There are several accounts that have OT approved until further notice on the company backlogs page (they have been that way for a couple months now) - have you asked to train on them?

3).  Are you willing to change your hours/days?  I had a problem when I first started, but I was willing to change my days off and scheduled hours so that there would consistently be work for me.  Its all about client needs and workflow.

4).  You work a 12 hour window like the rest of us, right?  So if you work 6am-6pm you have 12 hours a day to try to work; you could log out for an hour if you're out of work, go do something else, then come back in a while and try again.  Do you only try to work the first 8 hours of that window?

5).  On the few occasions I ran out of work when I was a newbie, the supe told me I could come in on my days off and make up the difference.  Have you asked her about that?

I maybe can understand why you would have a problem THIS weekend - they offered us a bonus incentive of a $25 Walmart gift card for each OT hour worked (sounds like TAT issues and/or understaffing to me!!!).  If a lot of people chose to take advantage of that during your shift, they might have taken most of your work, but when the work dried up, they would go away and the work would build back up. That happened to me a couple of times this weekend on my primary, but there was still plenty of work on my secondaries.  BTW I work nights.

Feel free to email me privately regarding which accounts I work.  Something is not right here, because I've been working all the OT I can handle, and I could at least tell you where and when that is.  But really, talk to our Supe, she's not the kind of person to let you stay in this situation if she's made aware of it.

I followed the thread about losing a big account yesterday, but this low work has been going on since the middle of May.  The last I knew there were new big accounts coming on, don't know when, but can't be soon enough for me. 

I am trying not to panic, but I had quit my PT job (I know - stupid) and this is my only income right now. 

Have been doing MT for over 25 years and rolled with the ups and downs, but this is not a normal time of year for it to be this low for this long. 

I love the company and hope to stick it out, so far I am able to flex around and get my lines in but I feel guilty knowing this is negatively impacting someone else. 

I am thinking I better be looking for a part time gig to supplement.  Good luck to us all.

Not happy with the company. 

I