There's nothing wrong with a followup
Posted By: email to them - sm on 2005-09-30
In Reply to: Medware - Grandma D
They really are a great company and they'll probably appreciate your interest in working for them.
I've been with them a couple of months. I heard back from them really quickly after testing and got started up right away, but judging from all the ads, they must be adding a lot of new accounts and new people.
Good luck. :)
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- Medware - Grandma D
- There's nothing wrong with a followup - email to them - sm
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DSG followup
DSG1 and 2 are code for US and overseas with most of the work going overseas. DSG has new management and they are lacking to say the least. If you have other options, I would encourage you to follow that path instead. DSG is not the company it used to be.
WRONG! WRONG! WRONG! We turn down work because so many hospitals are sm
calling wanting a company that keeps work in the USA. The trend was stronger a few years ago before it all came to light about poor quality, the woman in Pakistan who threatened to post medical records on the web, 911, etc. There are hospitals who look for US-only and they are the MAJORITY not the minority. Definitely seeing the tide turn on offshore from an MTSO perspective, both MTs and customers!!!!!
Followup to your question.
Since I am unsure at this moment who this individual is. But it won't take much to find out. Anyway, I am very sorry that someone had this perceived bad experience but posting things about our company or any other company that are not true is just plain wrong. I direct your attention to the part about dinging somebody for a report. NOT TRUE! It is unfortunate that things like this happen but to date, the individual has not called or emailed me so I can't even begin to fix the problem or discuss it with this individual. Thanks for asking.
Bonnie J. Monico, CMT, FAAMT 1-800-881-3131 x371
Manager of MT Recruitment
Followup to your post
I worked for them for 2 days. I quit because they would not send the work when they said and would send more than the number of minutes that I told them I could do in a day. They said they would have the minutes uploaded to your FTP site by 9, it would usually be around noon and if you asked for 10 or 15 minutes of dictation, you could probably bet on closer to 23 or 30. The people were very nice, though.
Resumes, followup, etc.
The posts keep getting removed because of names being used, even though just informational, so PLEASE email the above email. Maybe your resume was not received. Our recruiter is on top of calls and emails (been with us since August and has turned that around since taking it over) and if she did not respond, she did not get it or followed up and you did not get it. If you were referred by someone please say so and please also say that you had sent it in previously. I will make sure that she gets it. However, I know that she does not respond to resumes without the experience necessary, offshore or students, as it says in the ads. She gets several hundred resumes a week and although we are growing, we are very particular about who is being hired, so she automatically does not consider those who do not meet the requirements and resumes/cover letters with typographical errors. Not trying to be rude, just stating facts. If you meet the requirements and did not get a response, send me an email.
EMTS followup
Well, I took your advice and went to EMTS. I will never look back. They restored my faith in working in transcription. You are correct. They are everything you say and more. Not only are they who they say they are, and do what they say but they treat you with RESPECT. Amazing isn't it? How being true to your word and treating a person with respect means so much these days. I highly recommend every qualified Transcriptionist and potential client check EMTS out. I am there to stay!
Escription followup
I realize I am replying to myself but I did want to make the point that if this big client thinks the files are NOT stored in a database on the internet and I can tell them that they are mistaken, perhaps we can make some headway in our cause to get rid of these people who change everything around so that we make less money.
Followup on comments
I would like to comment on your posts, as it is my help-wanted ad you are discussing. I have attempted to put as many details into my ad as possible, in order to answer all possible questions anyone might have before applying. My ad is not meant to be overbearing, rude, or pushy, but I realize it might appear that way to others because of all of the fine details I have written into it. I have amended the ad many times over the years due to certain situations that have occured. The part about if you love animals is due to the fact that I had a Transcriptionist working with me, who later told me that she did not like animals. Since she did not like animals, it reflected in her work, which is probably because the work did not hold her interest. I have read a lot of really vicious posts about myself and my company, none of which I feel is justified. I am sure I have hurt some feelings when returning test results and when informing others that they do not appear to be compatible with the current position, but I have always been diplomatic in my emails and polite when conducting phone interviews. I would like to set the record straight and let everyone know that I do NOT send out real work, hoping someone will do my job for me. When I test someone, they are typing actual dictation files, but the reports have already been typed and returned to the clinic. When testing potential applicants, I only send out two small dictation files at the most (sometimes only one), and the person below is obviously confused, or is blatently lying. Also, regardless of what some people might be saying/thinking, there are at least four new clinics that open each year. In the past six years, I have had five people leave their jobs voluntarily for their own personal reasons. My newest ad is posted because I have been short-handed for some time now due to all of the unexpected clinics thrown at me and because I recently had a transcriptionist pass away unexpectedly. I personally take the time to train each new person, and I can only handle training one person at a time because I have many other duties during the day, such as invoicing, payroll, emails, phone calls, typing the work from my own assigned clinics, etc. It takes at least one month for each new person to feel comfortable enough to go on their own with the work, so I am constantly behind on getting all of the clinics covered. As soon as one transcriptionist is out of training, I post my help-wanted ad and start all over again. Believe me, I would like nothing more than to hire someone and put them on their own right away, which would make my life a lot easier! However, the vet group I type for is very picky, which I can only blame on myself because they are spoiled and accustomed to having things done a specific way. I could write a book in trying to defend myself and my company name, but, unfortunately, I no longer have the time to chat with other transcriptionists like I used to do years ago. My main reason for posting a response is because I realize these posts will remain on the board for a very long time to come, and I am hoping potential applicants are not deterred from applying because of what has been posted at this site. 
Followup on comments
I would like to comment on your posts, as it is my help-wanted ad you are discussing. I have attempted to put as many details into my ad as possible, in order to answer all possible questions anyone might have before applying. My ad is not meant to be overbearing, rude, or pushy, but I realize it might appear that way to others because of all of the fine details I have written into it. I have amended the ad many times over the years due to certain situations that have occured. The part about if you love animals is due to the fact that I had a Transcriptionist working with me, who later told me that she did not like animals. Since she did not like animals, it reflected in her work, which is probably because the work did not hold her interest. I have read a lot of really vicious posts about myself and my company, none of which I feel is justified. I am sure I have hurt some feelings when returning test results and when informing others that they do not appear to becompatible with the current position, but I have always been diplomatic in my emails and polite when conducting phone interviews. I would like to set the record straight and let everyone know that I do NOT send out real work, hoping someone will do my job for me. When I test someone, they are typing actual dictation files, but the reports have already been typed and returned to the clinics. When testing potential applicants, I only send out two small dictation files at the most (sometimes only one). Also, regardless of what some people might be saying/thinking, there are at least four new clinics that open each year. In the past six years, I have had five people leave their jobs voluntarily for their own personal reasons. My newest ad is posted because I have been short-handed for some time now due to all of the unexpected clinics thrown at me and because I recently had a transcriptionist pass away unexpectedly. I personally take the time to train each new person, and I can only handle training one person at a time because I have many other duties during the day, such as invoicing, payroll, emails, phone calls, typing the work from my own assigned clinics, etc. It takes at least one month for each new person to feel comfortable enough to go on their own with the work, so I am constantly behind on getting all of the clinics covered. As soon as one transcriptionist is out of training, I post my help-wanted ad and start all over again. Believe me, I would like nothing more than to hire someone and put them on their own right away, which would make my life a lot easier! However, the vet group I type for is very picky, which I can only blame on myself because they are spoiled and accustomed to having things done a specific way. I could write a book in trying to defend myself and my company name, but, unfortunately, I no longer have the time to chat with other transcriptionists like I used to do years ago. My main reason for posting a response is because I realize these posts will remain on the board for a very long time to come, and I am hoping potential applicants are not deterred from applying because of what has been posted at this site. BTW, tradmt, I remember you very well. I send out the questionnaire to everyone that is applying, which alerts me right away when there might be a compatibility problem with the position I am trying to fill. Not only did you have Windows XP and Word 2007, but you also did not have a medical dictionary and other items that I listed in my ad were necessary for the job. I spent a great deal of time answering all of your questions through email and felt I was very polite with my responses, but you apparently took it personally that you were not a good candidate for the position that I needed to fill. Had I hired you, I would have had to wait for you to purchase the necessary items, and we would have experienced many problems because of your work environment, which would have ultimately made you quit in frustration. I send the same questionnaire and tests out to everyone who is applying, and I ultimately choose the most compatible person for the position because it saves a lot of time on both ends. As I recall, after I took the time to respond to your many questions, you sent me a rude email in response. There are times when I tell very qualified transcriptionists that they are not compatiable with the position, simply because I know from past experience that there will be problems and/or delays when getting started in training.
Followup on ChartNet
Just a followup, if anyone is interested...On my second day at MedScribe and transcribed over 1,000 lines. Love the Chartnet and still do not use all of the little shortcuts it offers. You were right about ChartNet.
Precyse feedback followup
Many thanks for all responses. Searched archive messages extensively and found the same picture. Trying to figure out what accounts for this wide range of replies. Would like to fire off a couple of questions and comments to keep this little debate going a bit longer:
RE: me/Well they offshore...Agreed. Offshoring is a HUGE turn-off, especially if it affects work load of stateside employees to any frequently noticeable degree. Just not sure I can afford to cross every single offshore outsourcing company off my list of potential employers. As for the TM/QA not returning IM/emails, I look at it this way. Take the best advantage of the 100% QA time while in training, then cut and run with it, assuming that the account profiles are thorough, clearly lucid. Would much rather have too little or no oversight at all than someone breathing down my neck all the time. All I can do is rely on my best judgment from 20 years of transcribing and keep reminding myself that part of my job is to meet account criteria, follow instructions and not to get my feelings hurt if someone disagrees with me about where to put a comma. If I take issue at all with a correction or instruction, will try to document my case and present it to someone....if nobody is home, then I do what I think is right and best until otherwise instructed. Regarding the advice to get it in writing, my experience tells MS that the best shot anybody hsas is to try to cover all bases during hiring process, especially on scheduling, pay rate and benefits. Don't think I can expect a 100% guarantee of work load. I can't predict the future and neither can they.
RE: Precyse MT/Info on Precyse...Agreed. Independence is the answer. On the work flow issue, in the past I have tried searching for work on different shifts, even checking into the system on my days off, to make up as much difference as possible, assuming I can get away with that. Work slumps are ususally brief and temporary. They told me that I would have one primary and one back-up account. I briefly mentioned having access to a third one and she did not rule that out (it possible). Might be worthwhile to try to negotiate that as as a condition of my employment and get it in writing. What do you think? Encouraged by your comments on WebCorrect, but have one question. She told me their comupter is small. Does that mean a 15 screen? Wonder if I can use my own (Sony) monitor?
RE: nm/I work on ET...Getting ready to show a little ignorance. What is ET?
RE: Daisy/Been there a month now...How long did it take you to get off of 100% QA? They told me that the first QA assessment should be 98.5% or above and line rate adjustment will be made at that point. Were you satisfied with that? You got enough access to samples, templates, etc? Good account profiles provided? If you got used to everything in a month, sounds like you are doing pretty good. If you don't mind, can I ask if you have been transcribing for a long time? Certainly I don't need anybody to hold my hand, can work independently well, but still cautious. The jury's still out. LOL.
RE: HappywithoutPS....You were sort of casual about the system great, pay good, everything great part. On a day-to-day basis, in terms of what makes the job hard or not, those are the things that count the most (sound quality, platform, expander, access to samples, acct profiles, etc). Poor people skills? I transcribe medical reports for a living. I stay hooked up to electronic voices 40 hours a week or more. Expect myself to work well under pressure for my own survival. Deadlines, nit-picking, all part of the scene. Always been that way, always will be. My people skills are the best either. Never felt the need to brownnose, just try to keep myself under the radar, be dependable, do my job, be as good as I can be, etc. Don't look for validation of my self-esteem from others, not family, not friends, not employers, not even spouse. I cover that territory for myself. Control issues? Not me. Had to cut that loose at around age 40 or I really would have lost it. Can't control anything about my life that lies beyond my own nose. Much better off trying to roll with the punches. Of course I work when the work is there. How else can I make a living? By the way, I'm kind of into numbers myself...line count, pay rate, hours worked, paycheck totals, etc. Hey, if I can't get feedback from TM/QA, I am really left with no choice but to make my own decisions and see where that takes me. Surely, I would hear from them when they need to correct me. Hey, it's water off the duck's back.
I am only guessing that the discrepancies may be partly explained by what you do with the cards you are dealt, especially where the accounts are concerned. You either fit or you don't. It's all a roll of the dice anyway. If it's not snake eyes, you move on. Life's too short.
Hope to get a few more hits before laying this issue to rest. Thanks for all the help.
after your interview did YOU ever place a followup
When to call for a followup to an interview?
I had a telephone interview last week and was told I would hear from another department in my state soon to interview. I was told that my information would be sent to the office in my location. A week has gone by and I have not heard anything. I do not want to appear pushy, but should I call and inquire why I have not heard from anyone or is this too soon. This is for an outside position I really want.
Great followup email
Finally! The way I've been doing things for years and years is finally going to pay off for me.
I go over my reports a 2nd time and try to get all blanks before submitting. Do you all remember back in the day BEFORE there was any official QA? It was the MT!!
:)
assigned work followup
 I would not have cared so much had I not already worked a FULL month of overtime. Also, it was radiology which I cannot stand! If I wanted to do radiology I would have kept my other job. Not only are these short and do not give lines, they just stink. Just my opinion. Sorry all MTs who like doing them, I do not.
I applied, tested, returned my paperwork and NOTHING.. no followup ...NOTHING
Disorganization is my number 1 pet peeve and reason for NOT going any further with a company. I used my time to apply and test and fax paperwork back so you'd think they could have done their part and at least followed up. I could even assume that maybe they didn't get my paperwork, that does happen with fax machines, but you would have thought someone would have emailed, called, something to ask where it was. I would not accept a position with a company like that. My thoughts are this....if they are so unorganized that they cannot receive the paperwork and get you going, then am I sure that I will get my checks on time and that they will not get ignored or put aside. So, for me, I'd give them a thumbs down.
You are wrong! Here is the ad. I got it too. There are no words spelled wrong and the caps are pa
This is pasted from the bottom of the email blast.
Why are you trying to stir up trouble? Keystrokes does not send ANYTHING offshore.
Here is the email blast from ILHIMA. The KS logo is at the top but does not paste here:
Rapid Turnaround, Guaranteed Accuracy, Measurable Cost Savings, U.S.A. Only, & Personal Service. These are our Five Stars of Excellence Promise. Find out what they can mean for you today. Email Pam.Gingrich@KeystrokesMT.com today!
SO WRONG
You are so wrong in your assumption! Although she is not with us anymore, the records need to be set straight. Shannon has over 10 years of medical transcription experience and typed on every account we have at MDI. You may have thought she didn't transcribe but that was because she was too busy typing on other accounts and doing the job she was hired to do which was to manage ALL of the accounts. So before you begin to drag Shannon into the line of fire, please do your research. She was hired to do a job which she did very well and she will be sorely missed.
Wrong, just someone who has to SM
work with people like you and is really tired of listening to the persecution complex. I'll bet you have the same problems with the job you have now, right?
Wrong again
Actually, it's y'all - for you all.
Ya'll is for you will.
The contraction divides the words.
WRONG!
Before you start cutting people down, why don't you do a little bit of research on your own? Flossie is not QA DIRECTOR. BS is QA Director. Flossie is QA MANAGER. There IS a difference. And she's a DAMN GOOD ONE at that!!!!
Wrong !!!
She is out of town.
Man, you are WAY out there -- WRONG.
If you're working for MQ, you're getting up to $50 a month DSL reimbursement, not $30.
YOU pay to update your computer??? How is that?
You'd be paying your electricity anyway, unless you live so frugally from the stoneage that you don't require electricity. If you're an SE, you can claim part of that on your tax filing -- if you have a designated room for an office. As well, you can claim any rental fees for equipment -- if you're an SE.
It's your job to make sure what you are typing is correct. Asking to be paid for researching what you are responsible for is as idiotic as saying you should be paid to run spellcheck. Geez.
Virtually every part of the demographic screen is filled in and they provide all the search tools for that. On occasion you MIGHT have to type a patient's name in. Get over your bad self.
If you want to be paid for actual time you spend regardless of how productive it is in lines, then you need a job with an hourly pay instead of production. That simply isn't how it is done. You don't like it? Get an hourly job. Don't like that? Get into a different line of work.
That is where you are wrong...
There are a lot of MTs employed at OSi, so where does this "me along with everyone else" come in to place. Oh, let me guess...you and all the other smart people? lol! too funny
Are you ever wrong about anything?
Opinions are always welcome...if they are not shoved down our throats. You make me choke.
What is wrong with you?
You obviously do not work for MQ and are very rude.
You are wrong
Nothing is paid for if you work out of Amherst MQ other than production time and PTO time. I was directly told that. No exceptions!
You are wrong.
I work for Diskriter and THEY DO pay for downtime. They have been more than fair with my pay. Do not post things that are not true, you are WRONG.
Wrong
I have worked as an Editor for a US company. I am not the owner of a MT company. I did an excellent job there and left because I chose to leave for a better opportunity. The US company where I worked had MT's call in sick daily, yet the HR person was constantly receiving emails from them about the possibility of a raise. They complained about not having enough work, yet when they were offered the opportunity to work on another account, they refused. I know that there are many quality US MT's who care about the level of quality of the work they produce. Yet there are many who are lazy and do not care about the quality of their work who constantly call in with excuses about why they can't work their shift. And US MT's (many of them) are constant job hoppers. MTSO's have a responsibility to provide their clients with a product. If they can't count on you to work your shift, you leave them with little choice.
My experience since working for a company who offshores has been totally opposite. These MT's are eager to work. They are meticulous about the quality of every report they produce. They are eager to improve their skills as an MT. They are all educated. It's amazing that they are able to produce work that rivals yours in quality and most often exceeds it when English is not their native language. You may not want to hear this, but the truth is the truth.
Don't take this the wrong way, but
I found more than 10 spelling and grammar errors in your post, and that didn't even take into consideration the punctuation errors. Granted, this isn't work so nitpicking isn't necessary. However, why should you make as much as the experienced transcriptionists who are doing the more difficult work without errors? I was at the second highest level at S. and was off QA in less than a week. I did ESL all day long and had three different accounts to learn in less than three weeks. I consistently produce 250 lines per hour on one of my accounts without an expander, 350-400 with the expander.
You tell us how fast and accurate you are, but you're not seeing the whole picture. You can either take on a more difficult account to get a higher line rate or start using an expander. Honestly, I wouldn't take on the more difficult account if it was my choice. You're better off typing faster and using the Expander on an easier account to make more money. Don't they offer an incentive plan for lines produced, too?
My bad. I was wrong.
nm
Wrong, wrong, and very wrong.
All three of the first points are incorrect, won't even go into the rest because they're subjective. Please contact a recruiter for accurate information.
Don't get me wrong...they are very...
nice people. Unfortunately neither the owner nor office people have any MT experience, and all MTs are expected to not need QA. For a newibe that can make it very difficult. Without feedback it's impossible to know if you make an error, and you'll never know what your blanks were. That makes it very difficult to improve when there are never answers . . .
I could be wrong, but
somewhere sometime I read they outsource work to India or they are an Indian company fronting in the US. I can't seem to find that info right now.
i think actually you are wrong about that
whuzup w/you?
oh, get over it. nothing wrong with it.
lol
Wrong!
The MTSO is only paid about half of their normal line rate when quoting VR work. No increased profits.
You can say if I'm wrong, but I almost SM
feel like they might have thought you would be a high-maintenance MT? Okay, what I mean by that is this--did you have to call them a lot with technical problems? Were you able to operate the software without a problem or were you getting stuck in various reports? Was the work you did get to turn in good? Meaning no medical terminology errors, etc.? or did you leave a ton of blanks (even if you were just learning the account?
If it makes you feel any better, there have been a number of recent posts stating that Breitner owes some people money, so it is doubtful that you would be getting a regular paycheck with them anyway.
You are wrong
I dont know how you can speak for the industry but I know for a fact a person with a lot of influence in the industry read me off names of MTs to avoid. If that is not a list I dont know what is.
Wrong??? No way!
Peter Preziosi and other AAMT bigwigs openly admit that they are helping MT industries in other countries. This is not a secret. They are not even ashamed of what they do.
Wrong
I as a new MT other than working for one physician in OH. I had to take what i could get and as single mom of 3 myself one of which was diagnosed ped. bipolar and has been in and out of inpatient and we as a whole family have been through hell getting him the treatment he needs and DESERVES. I as a new MT jumped at the perks that Heartland had to offer adn the fact i have been able to home school my son with me working from home and at the drop of a hate it is all taken away to give jobs those who work for next to nothing. AS someone else said you get what you pay for. Yes it cost more for us than them, but I am sure the quailty of our work far better and better works, means happy clients and more work, which in the long run means profit. take the work overseas and get less quality and you get clients who are made and leave you butt behind. myself i carry the diagnoses of cardiomyopathy, left ventricular dysfunction, GERD, meniere's disease, and hypertension and I needed Heartland's insurance and many other great perks.
We as AMERICANS need to stop putting up with all of the jobs that we are losing to low paid people over seas. Big companies are killing the AMERICAN DREAM and we have to put a stop to it as a country.
Wrong!
Very good company to work for! Happy employees. The ones let go are ONLY let go because they refuse to stay in TAT. We get everyone a chance!
I was wrong! SM
I don't live in Tennessee (but my old company is based there), so I looked up their law on this, and here is what I found:
Tennessee Wage Regulation Act Title 50-2-101
What is the law concerning payment of final paychecks to employees?
Tennessee employees who are laid off, fired, or who quit must be paid their wages in full at the next regular payday, not to exceed 21 days from the date of their discharge or termination. Wages include vacation time earned by the employee. Claims against an employer for late payment may be filed with the Labor Standards Division. The Tennessee Department of Labor and Workforce Development has the authority to enforce this law. You may review this law at Tennessee Revised Statutes Title 50-2-103(g)
Oh well! LOL In the state where I reside, you have to pay your employees on their last day (if they give at least 3 days' notice), otherwise you have to pay them on the next business day!
Have a good weekend everyone!
No,that's wrong (sm)
I seriously doubt you would be expected to type more than one (maybe 2 with 1 as a backup) just because they have a new account. It is a well-run company and they want you to be familiar with 1 account so that you can make money; if you type a lot, they make more money as well. That's as it should be. The hospital you are inquiring about is a multi-specialty hospital. I've been there for almost a year and it's the best job I've had in years.
You could not be more wrong.
You do not know who I am, I have never posted that I did not check my line counts. In fact, the above post is the first one I have made regarding Breitner. People like me? You don't know me and you certainly don't know what kind of person I am. You are obviously not a professional or you would not resort to cheap personal potshots to try and make your point. Just because you could not make it at this company does not mean others can't. Face it, not everyone who worked for this company had the same experience you did. If they had, the company would have gone under a long time ago, because we would not be able to keep MTs. We have many long-term MTs, many of whom have been here as long as I have. Yes, they love people like us...people who show up for their shifts and produce while they are on, no excuses. Most MT companies DO love people like us.
I think you are wrong (sm)
I have been with them for a year. I have 2 friends who came to work there after me. It is as great as it sounds, honest it is. None of us can believe our good fortune. I guess you probably won't believe this either, but I'll continue. We are treated with respect, and it makes us take pride in the company we work for and want to do a good job and want them to succeed. I don't blame you for being cynical, there are so many unethical companies out there, and this just ain't one of 'em. Good luck. When you get tired of wherever you are, TT needs more good people.
Do something wrong and it
inevitably will catch up with you in some way or another. Maybe not now but in your lifetime; seen it happen. I don't have a problem with jealousy over the pay. Their ethics is none of my business but respect is. It is hard to work with people that you don't respect, thats my issue with the entire thing.
What is wrong with OSI?
Thinking about applying. I know many MTs would love the opportunity to work off the clock to get extra lines in. Don't you get a production incentive therre? Sticking to a schedule that is strict and won't let you work extra if you need the cash is why I left MQ.
WRONG
I have seen reports that were typed by a person fairly new to this field who was recently promoted and they were full of critical errors. It is ALL ABOUT THE BROWN NOSING so you can take your own brown nosing self and do something else with it. If she learned that in a teaching hospital I am sorry for her. My work is not perfect and I don't expect or need a promotion... but this is WRONG.
wrong - no pay for ADT
ADT is not paid. Notice how you fill it all in for a no-report but your line count still shows 0 when you send it?
That is just wrong!!!
I use EXText platform for my service and my MTs have full access to each and every report/line count using Control-I. I would be very suspicious if they tell you the platform doesn't check. It does....headers/footers/spacers, all of the above. Remember that the MTSO/hospital has the ability not all the MT to check the lines....and if that were the case, you should run the other direction as they are taking advantage of you and ripping you off!!! I would never ever do that to my MTs. That is very fishy....quit immediately. Don't let companies take advantage of you. Just my honest opinion.
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