Home     Contact Us    
Main Board Job Seeker's Board Job Wanted Board Resume Bank Company Board Word Help Medquist New MTs Classifieds Offshore Concerns VR/Speech Recognition Tech Help Coding/Medical Billing
Gab Board Politics Comedy Stop Health Issues
ADVERTISEMENT




Serving Over 20,000 US Medical Transcriptionists

Their best supervisor had her last day yesterday and she usually

Posted By: Just me on 2007-05-20
In Reply to: Medware's IT dept. obviously doesn't work weekends.No lines count for 2 days. nm - typical

would get them right on it. So many new people in positions they do not know how to do and the MTs are on the ones suffering. Counting the hours and days until my time is up with them.




Complete Discussion Below: marks the location of current message within thread

The messages you are viewing are archived/old.
To view latest messages and participate in discussions, select the boards given in left menu


Other related messages found in our database

Try going through supervisor. They should get
z
Why don't you say this to your supervisor?
Any acute care account may seem difficult for you. Express your concerns to your sup. and see if you can be placed on a different account.
My supervisor
nm
Supervisor?
Not sure who you had for a supervisor, but none of our supervisors have quit in the three years I've been here. Please be sure you have your facts straight there.
MT's of yesterday
I, too, started doing MT in the old days. I started out with a selectric typewriter and dictabelts. I sure loved it. There were 12 docs on staff and I was the only transcriptionist. However, due to my then husband being in service, I stopped doing MT to follow him around. We have since been divorced and I am the administrative secretary to a hospital president. I still love MT better than any job I ever did.
yes - just yesterday again
nm
Saw this yesterday

I saw a segment on a TV show yesterday where it was reported Hillary Clinton spoke to some Indian business leaders, and she told them she wants more visas issued so more can come over and start businesses [that will take away jobs].  The commentator did say she wanted to charge money for the visas [I don't know if they are currently free or just cheap] and that maybe she was just saying this to the Indian businessmen because she wants political contributions from them, because apparently elsewhere she has been saying she doesn't want jobs taken from Americans.  In a later segment it was reported that China was going to start making cars to be sold in the US by Chrysler [Chrysler will only market them for China, they won't be making them here].  Right now if the US wants to send cars to China for sale the tariff they charge is 25%, but if China wants to send a car here to sell the tariff we charge is only 2.5%.  Also if the US sells cars in China we have to make parts for the cars over there.  No wonder the headline for this whole thing was called war on middle America. This is one of those times when I wish I was close to retiring.


According to my supervisor....sm
you can work OT on any account listed if you are off hold for that account. If you see an account that you might like to help on, read the account specifics to see if you might like it and then ask your SMT to add it to your affinities. You will be on an initial hold, more than likely, but once you are off hold you can work all the OT you can stand.
Is KW still the supervisor?
If not, then things are probably much better.  Sounds like they worked out the bugs, though. 
Supervisor
Is your new supe 'D'?
Have you tried asking supervisor
for help?  I don't know if anything can be done about the clunky program, but perhaps you've encountered a lazy tech who is unwilling to work with you and your macros.  Maybe your supervisor or his/her supervisor can help.  It's worth a try. 
Let the supervisor know......

Well, I would think that if you can prove it you have a case. I know, this would make me crazy. I have felt the pinch of cherry pickers myself.


I wonder though, how is it that the supervisor doesn't know these people are taking an hour or two off or if their internet is down? Why are they emailing just you? If they are not notifying the supervisor, maybe next time you get an email like this you could email back and say something like thanks for letting me know, I'll be sure to let -insert supervisor's name- know right away that you are not able to work at this time, let us know when things are -insert excuse for not working- back up again/you are feeling better/etc.


I would most definitely let the supervisor know every single time someone was taking time off for the reasons you gave. Then, the supervisor knows and can handle it accordingly.


Since she is not the supervisor, she
should never have been contacted to begin with. After the first one, however, I think I would have questioned the MT as to why she was not notifying her supervisor.
Concerning VR yesterday for me
I check my line count each hour as I have always done and yesterday with an hour and 15 minutes on VR I had over 800 lines at 4 cents a line. The VR can be almost letter perfect but it takes good training in order to get it there. I said crud, hope am not working myself out of a job because the platform has turned out to be really good. I chuckled yesterday when reading 1 poster who said she had ESLs that VR would never understand. She would be, like me, completely taken aback to see just how good it can be, with the proper training. I made $32 hours yesterday for the first hour so that is not a bad salary. I hope VR will never be able to go straight through also because that means no job for me!
I liked Beyond Txt, I liked my supervisor
I liked my hours, I liked just about everything, except I was always just short of full-time lines. It was a high ESL, which is no problem for me, but I am very picky about QA. They also have a QA percentage requirement along with a line requirement, so every day I'd see those numbers and send less and less to QA b/c I'd take a lot of time to make sure I did it right. My fault. I ended up not able to support my child and I had to get a second job. Then I was exhausted and decided to just leave. I would have been very happy had I been able to make a higher line count with the QA I wanted and they required, and benefits. Like I said, one of those situations where I wished it would have worked out, but bills to pay, family to feed, all the rest! Good luck to you.
Yesterday was end of pp at TT and I'd like to know
who got their line count for the payperiod.  I would like to hear honesty, not just that you got the whole pp line count in the first day, or anything like that.  I need to find out if it is possible to do this, or if I need to start working all day every day from the first day of the pp and on every day to do it... Today is day 1 of the pp and I wonder if I should start now... though it would mean 24/7 checking the computer.  Thank you for your input and suggestions on getting my required lines! Need the money and the benefits...
Must have the same supervisor or there all bad
99% of the emails I send my supervisor go unanswered the first time, and when I have to email her again because I really need an answer, I always tell her this is my 2nd or 3rd email so she knows how incompetent she is. I keep thinking maybe she will up her game, but so far it hasn't worked. Whenever I see a link asking for suggestions from any of the newsletters or emails we get from the company, I always send a suggestion that they do a survey of the MTs on 2 subjects. 1. How satisfied they are with their job. 2. How would they rate their supervisor's performance.

Apparently they don't like my suggestions as they never make an attempt at either.
My supervisor is also from NY, but
she is as sweet as an angel.  Maybe she wasn't born there. 
Call your supervisor.
I would call her and tell her you are at a point in time where you have decided it is important to take care of some personal issues. Be very upbeat, positive, and looking forward to the change. Tell her you have enjoyed so much working with her, and you will be glad to give a 2 weeks' notice, and would like to know if you would be eligible for re-hire if future pursuits do not work out.

Save the email.

If she wants more details, just tell her it's personal. You don't have to go into detail, and no, you won't sound dumb. :)
I called my supervisor...
I really struggled with the decision to quit. I liked the company (a national) and accounts, but I could no longer handle the 20-hour minimum for PT as I already work a FT job and it just became too much. She was very nice about it and understood. She is a good supervisor and I felt I owed her that much. I did give a 2 week notice.
Account to ASR - per supervisor -- been asking

supe about this for a year or so -- just told within the last week (after my many questions to her about where the work has gone on this account) that the account had gone to ASR -- I heard a "jillion" excuses from the supe for the "no work" situation, EXCEPT THE TRUTH -- that it was going to ASR. Now only get the jobs that ASR cannot interpret. MQ supes are definitely not for the MT -- but MGMT puppets !! Don't you tell the MT's that their accounts are going to AST UNTIL AFTER equipment is working well, and we can handle it without the MT  !!!!!!!!!!


 


OSI's quality supervisor probably can't
I also suspect that she's been posting all kinds of crap on this board because that's the kind of lunatic she is.
So is that why the new US MT supervisor is Indian?
?!?!?!?!
In a thread yesterday or the day before, a QT MT said that .... sm
she had heard from loose-lipped office staff, as I believe she put it. Soit was leaked out unintentionally but, I would imagine, not without merit.
It depends on your supervisor. They are all very different.
x
Got mine yesterday - nm
x
I had no work yesterday....
...and this morning the same thing.  I'm looking elsewhere.  I can't pay bills if my fingers aren't makin' money!  This is ridiculous.  Plus, they are advertising to hire more MT's.  There is no work for the ones that are employed there now.
How so? Supervisor answers, no one else
z
I just did 2 reports yesterday out of 100 who were
on the wrong patient. I could tell. VR would not be able to. Because I was able to put Discrepancy Alert on the top of a report, it may have kept the unthinkable from happening.

I am hoping these scenarios will keep the quality conscious physicians with MTs who have a heart beat.
Have you spoken to your supervisor
Just curious. You've spent time in training...have you tried to see if the issue can be resolved?
ok they told me yesterday and I do not....sm

I don't need to be told twice........I don't make the same error twice. 


The supervisor's name was Denise. nm
xx
My supervisor just told me that they were having
problems with people not sticking to their schedules and work being out of TAT.  You might want to ask the recruiter about scheduling before you make your decision, as it might be an issue. 
Supervisor? He isn't on our side! No wonder he kept
calling this weekend to see if I could work extra! He and everyone in that office knew it was coming..how they sleep tonight, I will never know.
Have applied with them just yesterday. sm
Have done a search but cannot find too much information about them.  Could you tell me why you are so happy with AllType, please?
tested yesterday
I haven't heard anything back from them yet.  So far, the experience has been very pleasant.  Amy, who I believe is the VP, has been so nice and helpful.  She acts like she really wants me to work for her rather than the take it or leave it attitude I have gotten from other people. 
apparently you do not have the same supervisor I did!
Exact opposite. Pay was always on time, though.
Re: MT supervisor discussion below...sm
I was an MTSO many years ago and have been an IC with my own accounts ever since.  I'm curious exactly what an MT supervisor does?
Supervisor position
Anybody know if the supervisor/manager position has been filled for Superior Global.  I read some bad comments about this company, just was wondering.
Supervisor's pets
Has anyone else had a supervisor that had pets while riding all the other MT's? Anyone else out there who has had that problem?  If so, I'm sure your stories are just as entertaining as mine have been. 
Please notify the supervisor or QA (sm)
Many of us were QA'd for weeks because they had the luxury of taking the time with us then.  This is a good thing.  They will eventually take care of all this, but if it is a priority, which I think this is, it will be taken care of pronto.  Just do it.
No I am not a supervisor, just type a lot (sm)

and I bet I know which accounts you are talking about, and I do them too.  They're still a mix.  Good with the bad.  I have a lot of experience with ESLs, so they don't bother me.  I also get my share of slurry progress notes.  It still evens out.


I tried to take a test yesterday.

Been with MQ for 5 years, mostly good until recently when my account went over to Dictaphone and got a new supervisor (after 4 years) with the restructuring April 1.  I took a test using Express Scribe, and the sound quality was horrible - LOTS of white noise.  It makes me wonder about the sound quality of other companies.  If MQ has the best equipment, I may never find another job.  How depressing!


Supervisor/Recruiting

Are there ever any supervisory/recruiter positions


posted here?


I applied yesterday....sm
she only pays 7 cents a line.  Wish she would have put that in her ad.  I wouldn't have bothered to apply at all!
I think I would try to contact the supervisor
/
again talk to the supervisor
that is their job to let MTs know what the work volumes are and where they are at.
I had my internet go down all yesterday and TT said to me sm
It can't be helped. I asked how long they would give me to make up the time I have lost...all pay period which just started Monday (this an employee position). I apologized, I felt bad and I told them I didn't want to lose this job. They said not to worry, we won't be getting rid of you, RELAX and try to enjoy a forced day off, come back ready to work when your internet comes on. Sigh...I like this.

QA continues to be wonderful and understanding. I was fit to be tied with a new work type today so my supervisor called me and was most kind. I got off the phone feeling better about things all the way around. She told me to RELAX we are like family around here and we are glad to have you.

I had internet problems all last spring and into the summer. I got from the MT manager: Email me and let me know what is going on. You think if I could email I'd be on the PHONE telling you my internet is down? Then my supervising QA whined and whined at me every time I went down, like I had control. Then she dumped work on me because I owed it to those who covered for me to give them a break now that I was back on. They were far from understanding.
My TL said they were mailed yesterday, 01/31 also.

Got mine yesterday.
They are postmarked the 30th.
I just tested yesterday
I sent my resume some time ago, and was finally invited to test yesterday. I was told there were only 4 positions open. This company sounds like everything I've been looking for so my fingers are crossed.