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Serving Over 20,000 US Medical Transcriptionists

The old Edix, before they put in the new platform, and before they were sold.

Posted By: 2 cents on 2006-01-18
In Reply to: Which company has the best management/team leaders - new topic

Team leaders were professional, they kept the team members informed of what was going on within the company, made sure the full time employees had enough work, and went the extra mile to provide samples for difficult dictators. It was as close to working in an office as you could get without actually being in an office. If they called you, there were no interruptions or background noise from family/animals, etc. Business was business. They were flexible. We got feedback monthly on our performance. After they changed platforms, everything changed and information was top secret so we were treated like mushrooms. I think most of the good team leaders left at that time, too.


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EDiX ...hated the platform, absent mgmt, no support.
........................................
Yep, I liked it better when it was Edix too.
z
Transcend will go the way of Edix
when they pulled the huge pay cut on their platform and struggled until the company was sold, MQ who had very innovative ways to cheat their employees and their customers and is in trouble. This is all about $$$ in their pocket - make a big profit early and then leave the company and let it fall apart.
I worked for them when they were Edix and
they were terrible to work for.  You couldn't even scratch your arse without them calling and asking why you weren't typing and I have heard that it has gotten worse since they became Spheris.
Spheris, did it used to be EDIX
nm
Spheris/Edix, sm
After working for this company for 6 months and not being able to achieve my normal line count, I started snooping if you will into their computer system and found MT line count and line count (not verbatim but like that). The mt line count was lower than the line count. Sure enough, every report was about 35% lower in that regard. Even a friend of mine saw the same decrease in her line count and we both could not figure it out. I asked my supe about and she said someone would get back to me. Guess what, no one ever did. We both quit.

You are just another victim of that company. Sorry!!!
Spheris Edix side
Notice how you didn't get any responses? That's because there aren't any good things to say about Spheris.
Used to work for Edix - how is Spheris?

Hi,


Used to work for Edix.  How is Spheris?  Have been out of the field for a few years due to health issues.  Want to hear it all - good and bad.  Thanks,


Hopeful MT


That was me and Edix fired me due to chemo
.
That might have worked when co was still Edix, things are different
z
Edix versus Spheris
I worked for Edix a number of years ago, but I never worked for Spheris after Spheris bought out Edix.  Is there anyone who worked for Edix and did not leave when Edix was sold who could tell me what changes were made and if they are worth working for.  I saw some posts below about not being able to make the line count for the day.  Is this a sign that things are not good with Spheris?
Is Edix former management at Transcend?
nm
Oh, yeah, I still do have the Edix cookbook...
and yeah, I do remember a cookie jar; I believe that went to the local thrift store. Yep, former Edix employee.
when I worked at Edix ... (now spheris) (sm)

when they were trying to get more hospital accounts within a system, they would promise them the moon and assign an absurd number of MT's to my accounts ... so that I got virtually NO work on my regular accounts and had to ask for more accounts -- which became time consuming and more importantly NERVE WRACKING to work on so many relatively new accounts all at once -- again -- some of which I got very little work on .... (very different from really learning one or two accts, adding another -- learning that -- then adding another -- truly I was a wreck -- oh and my line count truly sucked -- so when I saw there was an opening at a local MTSO, I lept ... I was stressed out and making no money ... and I had been on these teaching hospital accounts (my favorite) for over 5 years ... sad)


That's what the message above about accounts up for renewal (as in contracts) meant ... in my case, Edix hoped to get more hospitals in this national chain (most national hospital chains, I think, use more than one service so that if something happens they aren't completely left in a lurch) -- at the time I left probably almost 10 years ago, Edix also had a VERY unstable platform that was down a great deal ... trust me -- it was hell


Can someone offer anything good to say about EDIX side
of Spheris.  I really need this job, but I have heard some not so good things about EDIX side of Spheris.  Also, there are no recent posts regarding EDIX, so can someone offer up their good experience with them.  The last I read, they do not pay for spaces and dock for errors.  I am not looking for a fight on this board.  I just want someone's elses opininion on EDIX side of Spheris.  I really appreciate this and I thank you and god bless.
Sounds like they haven't changed much since they were Edix.
That was the biggest waste of time for me. I literally would be at my desk on and off for 12 hours to try to get 8 hours of work. We got the same excuse, holiday slowdown. BS is right! Hello! Halloween is not a holiday that people take off and vacation for. They were sending as much of that work to India as they could. Of course they asked us for a list of the worst dictators on our account, which we foolishly provided. A few weeks later, that is all I would get, the worst of the worst. They sent the best dictators to India, and we had to fight for the scraps of crap that was left. Get out, get out now, don't wait. Best thing I did was quit that job. It will suck you dry, monetarily and emotionally.
I can certainly remember Edix and the change to Spheris....
Hi Miss Willy..I certainly remember the Edix days. I LOVED Edix and haven't found a company that truly yet matches what they were and how much they appreciated their MTs. I stayed through the switch, unfortunately, and then left just a little bit later. Spherix really was not the best place to be. Maybe it was because of the changes, but I really disliked it and had to get away. Probably should be grateful that we are both out of there, because they are a global company now.
reCan someone offer anything good to say about EDIX side
There is not an EDIX side. It is one company Spheris.
I left EDiX/Spheris after 8 years there to come to Webmedx. SM
I moved over here in 2003 because I knew the recruiter and she told me it was a great place to work. She was right. The benefits are fair, the work plentiful, the bosses fantastic, and the QA staff wonderful. Good luck!
I have worked for MQ, Spheris back when it was Edix, Transcend and OSI. TransTech is by far the bes
The pay is decent, probably not the highest in the business but not the lowest either. The benefits are good. Pay is always on time. Great bonuses. Great communication and most of all I really like the people and it makes me enjoy being an MT again.
EDiX--hand's down. A 4-letter, totally dysfunctional outfit. nm
/
If you made a graph of all the things taken away by Edix/Speris in the last 5 years.....
You would be shocked, although it has been 6 years since it started.....

first charging for errors, about 6 years ago (they stopped that), then insurance changed for the worst, regrading hospitals to their advantage so you would make at least 200. to 300 less a pay period, the list is long, long, long. I can go back 6 years up to 2 years ago when I finally left.
Sold...

Even with their financials still up in the air? How could a company do due diligence to make such a large purchase?


What regionals offices were told? CSC's or what? Got anymore info?


Lee sold? yah...........nm
:)
sold
makes my stomach hurt

MQ being sold
I have only heard through the grapevine (pretty good vine though) that they will probably file chapter 11, be sold and restructured
I sold out...
When I graduated J-school all the jobs at newspapers paid basically minimum wage - I called a temp agency one day to see if they had any jobs (I had registered and done temp work previously for them) and they said a family practice needed someone to do medical transcription. I told him I had never done that but he said "Well obviously with your degree you know about language and grammar, so go ahead." And THAT is how I got into MT - no training or school whatsoever! This was 1993 - not sure if that happens these days. I decided I liked making more than minimum wage so I "sold out" - but I freelance. I'd say if U have freelanced U are certainly NOT a "wannabe" - congrats!!! U don't need a journalism degree for that - just talent, which U obviously must have!
MQ Being sold

Being out of debt may help them in regards to a buy out--they may be out of debt but they have huge lawyers fees being paid yearly for the 5 or 6 lawsuits,( this number is staggering and growing every day) none of which are settled I believe at this point but they are still closing offices and clearly stated in their fiancial report that they had lost money in the first half of this year and expected to continue losing money in the second half of the year and would still be closing offices and eliminating office personnel so maybe they are clearing out the fat to look more attractive for a buy out.


 


why does every MT have to be called and why are we all getting individual packets?? something is not right


who got sold to who
Forgive me for being slow, but I am really confused about what you guys are talking about.  Did DRC get sold to this Acusis place?
Actually they have been sold to Ny-Dox but are still SM
making calls to generate business.

If one of the office people or management told you they would not sell, why would you believe it as we have already been told so many lies? They have indeed been sold, and it's been a done deal for over a month now - prior to the loss of the big account.
Heartland sold
HIS employees - watch your backs - they have sharp sticks to put into your back while smiling to your face!
That doesn't mean it was sold...
there are many reasons why the accounts/offices are going through closure/moving.

If contracts are not renewed, then not only will the account be finished but if that is a significant percentage of work for that office MQ may choose to merge that office with another for cost savings.

All I know to believe is what they have told me.
YOG sold out to MQ didn't they???

No, it was USAType and she sold it anyway
Never heard of USA Medical Trans.
FI sold to Dictaphone

Does anybody know anything about that?  I was told that this has already happened -


Why were we sold in the first place?
And why weren't we given any warning that this was potentially taking place?
Sold to Nuance, will probably be big changes, that usually
gets better, if at all.  I worked for Focus Infomatics and was treated like a lower class citizen.  The Indian men treat the women with extreme disrespect. I was yelled foul language over the phone and another lady that I know was sexually harassed.  I know one of those guys got shipped back to Bangalore, but I think the one who was the worst is actually still working in the Focus office in the States.
They sold off what they have. They might have more on hand, but I think that sm
once it's gone, it's gone.


So, no they do not provide equipment. They sold what they had for dirt cheap. Some accounts need it, some don't. If they have it, they will sell it to you very cheap, if they don't you have to find your own.

LOL I just sold one on Ebay!
If they are going for only $40 new I did really well! :)
Medware Sold?
Does anyone have the scoop on this?  I was told in 2 different interviews that Medware had been sold and is now in acquisition mode.  If this is true, then why don't the Flannerys be up front with the employees?
This is IF they sold. But if they did, no one forced
x
Sold and name changes. Something like Aracus or something.
//
No... she is gone and TMTS sold out
The person that was the recruiter and vice president of Tidewater was still there when they sold out to Imedx, a company with an address here in the States but definitely an Indian company. This person was abruptly let go about one year ago around January 2008. I was a long-term IC MT with Tidewater, saw my account (which I had previously handled solo for about four years) go to the new system which was basically being transcribed overseas. I edited for awhile and after helping them with getting their overseas people up to speed on the account, I was let go.
Is there way to tell is one's company is being sold? SM

I know the company I work for is in financial trouble.  How can figure out if a sale is in the offing?  Is cutting payroll a sign?    


I won't mention company name. Besides, so many have already been sold, I figure someone here may have some tips.  


 


MTs being sold down the river
I find it disturbing that there may be health care administrators and even transcription company owners who are reading this nonsense and believing it.  Where is the work disappearing to?  We know a considerable amount to India and Korea.  Why?  One reason is because according to Nuance/eScription there are not enough American MTs to fill the jobs.  Not only is this dishonest and unethical, but it is a slap in the face to all hardworking MTs in this country.  Unfortunately, we all know this is not the only corporation guilty of this kind of irresponsible hype, but it is certainly one of the most blatant.  Bless the companies that refuse to outsource abroad, but is it possible that they are losing accounts because they don't?  All I know is that knowledge is power and trying to understand some of the reasons why our industry is in the condition it is in may lead to solutions.
Worked for company that was sold
I worked for a US company that was sold to an Indian company.  It was truly a nightmare.  No one had any kind of plan as to what was going to happen, there were management changes weekly, and in the end, nearly ever US MT was laid off or fired and nearly all of the work was sent to India.  Right after the company was sold, paychecks bounced, utilities in our building were shut off for nonpayment, expenses were not reimbursed, and even health insurance premiums were not paid and many people had no healthcare coverage for nearly a month. 
When the lady sold her company to..sm
Execuscribe, it went downhill from there.  I was hired by them, went through ALL of the testing except the Psych thing.....and then I was told I would be paid 7 cpl and I had to purchase liability insurance.  CC....this Denise person must have been your "bestest" friend????
I was happy until they sold out to Transcend. It seems to me that since sm
then, the communication has gone downhill and the managers and owners don't seem to care as much. It is more of corporate atmosphere instead of personal. If I wanted to work for a big corporation like Transcend, I would have. I chose MDI based on the fact that the owners are transcriptionists and seemed to care about the industry. I guess the money spoke louder.
So what do all you QT'ers think: Will they/have they sold the company to them? nm
xx
Same here, nothing sold, just account is gone and no work for me sm
unless they can get more accounts to come on.
I work for them. Not sold or closed.