The good companies who actually care about quality.
Posted By: nm on 2009-06-30
In Reply to: QA Pay - KYMT
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- The good companies who actually care about quality. - nm
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Why don't these companies realize that good sound quality is
essential for transcribing. If the big bosses had to listen to the scratches and static for hours on end, day after day, maybe this wouldn't happen, but most of them don't even know what a foot pedal and headset are. I find that the sound quality from the internet files are far worse than anything I ever encountered on DVI, C-phone, or Lanier systems telephone systems.
Only good thing I have heard lately is that a friend of mine, also an MT recently filed for disability based on hearing loss and/or inability to hear the files that she was required to do and won the case for total disability. She does have some hearing loss, but when she took her computer to the hearing and dialed in and had the adjudicator listen, there was no question that she would never be able to continue in this line of work. Maybe a few more workman comp cases would wake them up.
If you do NOT care about quality then OSi will
Their motto is just get it out I couldn't deal with that attitude with medical records so went with a company where quality does count and comes first!
Was once OSi QA!
Personally, DSG is a good fit for me. Pay is good and on time, sound quality depends on the account
and I like the platform. There is not much weekend work, although sometimes is available. I get along well with the management, no major complaints. There is pay incentive once you get over a certain number of lines in a pay period. I work as an IC, so can't help with benefits, insurance questions, etc.
DSG is a good company. The sound quality is good sm
but I don't understand why they are hiring. In the a.m. was have NO work. The afternoon and evenings do have more work though.
It's quality is NOT the reason those companies...sm
chose to use MTs from your country - IT'S BECAUSE THEY ARE CHEAP AND SO ARE YOU!
Good luck with that. The quality is NOT there.
Very few have mastered the English language enough to pull off an entire report without American QA, and certainly not enough to take over the entire industry.
Good quality reports? Ummm, no.....sm
The reports I edited when I was there were NOT of good quality. Sure, there were a few MTs (maybe 1 or 2) who produced good work with very little errors, but many of the MTs were offshore, and the work was atrocious. Had to fix MANY errors, and unfortunately the MTs never learned from their mistakes. It's frustrating having to correct the same mistakes over and over and over again. Even the American MTs work was not the greatest.
Yeah, you get to see how good or bad their voice quality is!! nm
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Yes, but that's a good thing. They demand quality.
Of all the nationals and bigger MTSOs, MQ is about the only one who never does quality checking. But in the end, that's not a good thing. Its best to learn to stay on our toes and keep our quality up. Don't worry - you're worried about it, so that's a sign you are a great MT. Others don't care.
I have heard really bad things from QA about our overflow that goes to Amherst. Not good quality and
clients complaining because the MTs that are getting the work are making mistakes and not reading the client profile. Good way to lose accounts.
Pay 8 cpl, use MTWorld software, sound quality supposedly not good. nm
v
i don't know if saving your reports to show quality is a good idea
:)
Agree that most companies don't care - sm
about your problems, they just look at the bottom line and if the work is getting done or not. I had a similar experience with a different national. Mom was ill too, I was already PT but was not meeting quota, partly due to traveling to help out my dad and to see my mom, also due to no work when I logged on. I did talk to them about my situation and despite being told they understood and were fine with it, they canned me about 2 months into my mom's illness since I was not producing enough. So much for being understanding. I was doing the best I could in the circumstances. I understand their position, but don't say that it is okay and then fire you because you are not meeting quota (after they said it was okay not to). They were not shorthanded so it was not a question of keeping up with TAT, they had too many people and we were all fighting over the scraps as it was. I was not heart-broken to leave, it was their loss and I am glad to be away from all their crazy rules. I just went on to work more for my backup job in the long run.(I always work 2 to cover my butt).
It might even encourage the companies who care...
to truly offer more for American MTs. If they know we are willing to make them stronger against the Indians, et al, this might be the encouragement to pay a little more for better quality.
Yeah, but the sound quality is horrible on all accounts. Good luck with that!
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Good sound quality, fair line counting, pay always on time.
nn
Are there any companies who pay by the minute for acute care? nm
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1100 lpd for FT, good sound quality, ExText software, LOTs of ESLs..nm
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i proofed a few reports from a filapino and i was shocked at the good quality. wasn't expecting
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I agree, but it is what it is.....the companies don't care about anything but TAT and lines, line
Unfortunately, it all boils down to the bottom line, money.
I believe a "thank you" is warranted in many cases, but don't hold your breath for one.
It is sad, very sad.
Because these companies no longer care about their employees anymore. nm
nm
Are there companies out there that have clinic work? Tired of acute care..
I have both hospital and clinic experience, but I am tired of working for large hospitals where you cannot get familiar with the accounts or the dictators. I work part-time for an orthopedic surgeon and I love doing it as I can breeze through it because I have learned his style, voice etc.. It is getting so frustrating every day doing different doctors who either cannot speak English or choose to speed talk and ramble on so fast. Do they think we are miracle workers?? I guess you could say I want an easy account, which by now, I have figured out, does not exist OR does it?? HELP.. any ideas besides getting out of this profession 
Did not say your credit was not good, I don’t care what your numbers are
I said MINE and only mine is what I care about. I am completely out of debt, only pay monthly bills and it does not matter about yours or anyone elses credit scores to me, only mine but I was just passing on what I had heard, not what I made up. The best thing for anyone to do if they are thinking about freezing their reports is to contact their credit bureaus. As for me, I see no need in doing this at all. What others do, I could care less. My slate is perfectly clear. Others scores, who cares?
It's nice to actually CARE about doing good for the company again.
Adminstrative Assistants and VanBelkum. Good companies, good pay!
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I was an IC for them. No complaints. Good feedback. One thing I didn't care for (sm)
was that if I had been an employee instead of an IC, I would have had to conform to their mandatory ergonomic protocols and send a picture of my desk/work environment as proof of compliance. Monthly meetings were sometimes interesting, mainly routine--not paid, or at least I never was for them.
I worked on their Vianeta platform, but many accounts were on Emdat, which I have never used and don't know if I would want to. Pay was good (set by me and okayed by them) and on time with DD.
I was only with them a few months and quit mainly because of too much work on my other, older accounts, and I didn't think it was fair to them or InterPro (or me) to try to keep up with them all.
They offshore, sound quality not great, quality
of work coming back from India is bad and they don't pay enough for editing it.
you spelled quality qualitily maybe that is why you have quality issues.
Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
WebMedX is a good company. Decent pay for high level acute care
They have excellent account managers and a great QA dept. The platform is really quite easy with the improvements they have made, and they are constantly working to make it even better. Everything is geared to making the MT's job easier. I have been with WMX for over a year and I am quite pleased with them.
How are the MW accts that use the ExText? Good sound? Lots of work? Acute care or clinic? Thx. nm
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WHERE ARE THE GOOD COMPANIES??
All I see is negative! Where is the positive or are they the ones that keep quiet to keep their great jobs to themselves (believe me, I'd do the same thing!  ) ..... but THROW US A BONE, willya??
thanks!! 
Good companies?
Would appreciate suggestions for companies who pay for both spaces and headers with a decent platform. Wondering if there is such a thing anymore.
Good companies
So, should I assume Transhealth is the only company out there that pays for spaces, headers and has a good platform???
Any good companies out there that
do hire SEs? Also, is MQ the only company that uses DEP?
Good companies.....without...sm
Okay guys call me an idiot for not knowing that Medware has an India division! Now, I'll risk the flaming yet again.....Can you recommend companies who offer employee status without outsourcing to India?
Good health insurance coverage at a reasonable rate for single person, nice organized people to deal with, paid on time, and the sooner they could put me to work, the better!
Please feel free to email me privately. My address should be somewhere on this page!
Cindy
Are there any GOOD companies out there willing to
hire people that aren't exactly newbies anymore, but don't have the 3, 5, or 10 years most companies are looking for? I have been working for about 16 months (SE) as an at home MT for a big national company, but would really like to go elsewhere, either as an SE or an IC. Any info would be appreciated!
Good companies for IC or SE? (sm)
I am looking for a company that will let me work to my best potential - that being working on the same account(s) with the same dictators (say less than 30) so that when I spend months creating macros and finally get up to making $25+ an hour, I don't get yanked from that account just to start the process all over. I can produce up to 400 lph and send almost nothing to QA when I am allowed to get familiar with an account(s)/dictators and then stay on that account. I have been with 5 companies in the last 6 years; same thing every time. No matter how good the company, I can't and won't work this way. I am very good at what i do, I just need to find my place. Six years experience in mostly multispecialty clinic with a couple years of acute care (no ops, but all other work types), QA scores above 99% (on familiar accounts), need a flexible schedule, and when I meet my line counts for the day, I want the option of deciding whethere I continue to work for the other 3-4 hours that day. Any ideas??? TIA
Any good companies out there?
xx
anyone know of any good MT companies
I am looking for a part-time position with a great company, large or small, that does clinic work...specifically ortho and family practice. Can you either post or send an e-mail w/the name of the company?
Thanks so much!!!!
Good companies.
Thanks!
Good companies.
.
Good Companies
I'm new to the board so I'm sure this has been listed before, but can anyone tell me what some good Transcription companies are? I'm interested in an IC position where I can work when and how much I want. I'm already an IC for a local company, but I need to supplement my income. I'm looking for a company that just has a good overall feel to it. Any help would be appreciated.
Good companies
I absolutely agree that this is not a hobby. The other side of the coin though is services want the cost savings of ICs and then are screaming when they do not get the same level of committment as they would from an employee. A true IC should be making enough to offset the lack of benefits and of course have a professional attitude to their commitment. Instead we are getting women/men? who are willing to take less without benefits because their spouses can cover them, and then want to do it as a little hobby on the side. Bottom line, everyone gets what they pay for.
Probably because there are not that many good companies for QA
and those two are known to be good companies. That's just a wild guess but I know as fact both companies have an excellent reputation with their QA staff. TransHealth is high on the list also for having good benefits.
Good Companies
Thank you Anon. At least someone is courteous here in helping out a newcomer.
As I said it isn't good, but still is what most companies
are paying, though some pay even less than that.
Good companies
I job hopped until I found a great fit. I knew within 2 weeks at each company what would give me what I wanted. It took a long time to get past the hype from recruiters, supervisors, etc., but these are my conclusions.
Pay per line is very important, but how is that line determined? No spaces but pay same as companies who count spaces? Dump the company.
A smooth platform to work on. It does no good to have great tech support if you have to use tech support a lot. It takes a minimum of 10-15 minutes for each call you have to make. That cuts your production by 1/6 to 1/4 during the hour you have the problem. If you call tech support 4 times a day, that's almost an hour of nonproductive time. Dump the company.
Mouse clicking. Learn the keyboard commands and if they do not work, dump the company. Every time your hands leave the key board to reach for that mouse you have cost yourself a few lines.
Absolute verbatim - you will never make enough macros or shortcuts to get a line count. Dump the company.
Two weeks free work - don't even give them 1 day without pay. Run.
Benefits - good, but not the end of the world. You can get insurance at reasonable rates most of the time, or at least comparable to what you would have to pay at the companies. Give insurance minimal consideration. Paid time off? Same thing. Paid downtime because of company problems - consider this company- they care about you and are willing to accept responsibility for the problems.
Big Brother watching you all the time? Run fast.
E-mails half answered or you get an inappropriate answere? Run away, you are not important and no one in management will ever listen to you.
No raises? Forget it unless they offer incentive pay.
No incentive pay? If no raises forget it.
Have to buy a lot of expensive equipment from them every time they make a change? Absolutely not!
No direct deposit? Depends on reliability and how fast a check is replaced, but direct deposit is cheap for employer now, and they should offer overnight delivery if no direct deposit.
It is far cheaper for a company to hire an IC than an employee (self employment tax is one of the big differences) so as an IC you should make more.
Fancy parties and a lot of travel by management to show how much they care? Why don't they take that money and put it in payroll and pay the MTs a little more per line?
My $0.03 for the day.
Good Companies
 Ditto! Well said!
Any good IC companies out there?
I am seriously considering purchasing my own equipment and telling MQ where to go, after working for them 10 years, 100% QA and still not even at 9 cpl. I am wondering what some of the good IC companies are.
good companies
Basing your lack of success in finding a good company over Nov and Dec is starting with your back against the wall. You probably will hear from some of those companies in the coming months as the work once again flows.
Have someone check over your resume. There may be something you can do on that end to stand out better with prospective companies.
You have to do your research on your own. Asking on these boards is inviting thousands to look at the same companies with you. Look at local area (2 hour radius) first. Go to yahoo yellow pages and look up transcription companies in your area. Make phone calls. My best paying sub account was not something I found online.
Good luck.
Good companies
I love it at MDI. You might also consider Landmark. They are considered to be good, honest people, and do not offshore. A friend of mine swears by Acusis.
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