The formal QA department is new only started last August. Before that, it was up to the lead MT'
Posted By: KSMT on 2009-06-06
In Reply to: QA reviews???????The whole time...sm - nn
to do QA. That obviously did not work for them and they started a QA department.
Ortho has only done formal QA reviews.
Radiology does QA reviews but internally and only comes to the MT's if there is a problem, otherwise tells them they are doing well.
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I started with Keystrokes at the end of August (sm)
and I like it...very nice people to work for and very helpful..
There are no formal bonuses but there are other items to consider. sm
In the 3 years that I have been with Keystrokes, I have received gift cards for helping out during busy times/emergencies.
I get a gift each year for MT Week.
I rarely run low on work.
I have one main account and a back-up account.
My manager knows who I am.
My pay is on time and correct every time.
My W2 has been 30% higher than it was at MQ because of all of the above.
As a shift lead I made $15 an hour, but did QA plus lead duties...
I also worked terrible hours with no differential for them. I think it just matters on the company.
? for any lead at Keystrokes. What does a lead do?
Do they do QA, mentor, or ....?
You can e-mail me privately if you like.
Some of us choose neither to lead, nor be lead!
I guess I just don't have that 'pack mentality'.
end of august, NM
d
I left MQ for OS in August
Couldn't be happier! I started out at a higher rate than I was making at MQ after 3 years. I have 1 account and 1 secondary. You can actually contact QA if you have a question. If I have a question for my supervisor, I hear back from her in less than hour. Sometimes in a matter of minutes. I like my job again, and even DH commented earlier this fall about the change in my attitude.
I got a phone call last week from MQ asking if I was interested in coming back. Uh, noooo. And no I don't want to hear about all the wonderful changes you made.
I am waiting until 1 August
and if it is still this low, I am asking for another account.
Left MQ in August...still getting e-mails. (nm)
xx
When I applied in August, he said they use only in-house staff. nm
s
It's quite low, too. Check posts here from back in August. sm
Posts from August said editing was 1.5-2 cpl and there were comments that pay wasn't on time. I've never heard any positives about this MTSO, so if I were you, I'd keep looking.
No India? Most of the work goes there. I quit last August SM
could not make any money there.
sorry, I mean not the HR director, not department. A recruiter is usually under sm
the HR department, but is not the director unless it is a company that is so small there is only one person doing everything. If you did a chart, there would be the HR department headed by an HR director who is responsible for the administrative things in HR, not recruiting. Most directors really are not good recruiters. Most directors are also lacking in the people skills, but they are knowledgeable in all aspects of human resource law.
Sorry to say department above. I was thinking one way, typing another.
go to the department of labor web site
and check out their TAA and ATAA page --Trade Adjustment Asisstance Program and Worker Adjustment and retraining and notification act. Congress was talking about extending benefits for people who have lost their jobs due to offshoring. My heart goes out to your all.
I have forwarded all responses to HR Department. sm
Hopefully they are doing THEIR part and contactnig people. If you dont mind, e-mail me and let me know who you are and I'll try to light a fire under them!
Department B transcription services
Has anyone ever heard of a company called Department B or older name PM&R?? I have an interview scheduled for Tuesday but I was just wondering if anyone knew anything on this company.
Renee
My son applied for a department store once, sm
and they asked him all kinds of psychologic questions - it was just weird.
send this to your insurance department for their
policy book. Why would you put this on this board?
I worked in QA Department for the Q about 12 years ago. sm
The last straw for me was an MT who consistently typed preformed instead of performed. She refused to change or just didn't care to go over her feedback. Manager would do nothing about it because she too worked 3rd shift. I will never go back to doing QA again. I make more money as a Transcriptionist anyway.
Contact the labor department.
They will investigate and fine them for not paying in employment taxes, etc., as by having to ask for time off, vacation, etc., that means you are an employee and not an IC.
That's a bit misleading. It is NOT just the IT department. The techs sm
who allocate the dictation files to you nothing to do with IT. If you have a computer issue, they will get someone from IT for you, but Marie and the rest are not part of that department. The ENTIRE COMPANY is based in India. Yes, they hire American MTs, but the company is in India, and they at one point even lied to the MTs and said work was slow due to Christmas (this was in the middle/latter part of January), then one of the techs admitted they had outsourced to an Indian MT company.
They are not the worst company to work for -- the pay is decent and on time -- although I never cared for the way the work was allocated and I absolutely DESPISE the fact that they are now lying and misrepresenting themselves in their ads saying they are based in Kentucky. There is a residential HOUSE in Kentucky owned by the Indian owner. Why not just be upfront about it in their ads?
Letter from Department of Labor
Has anyone received a letter from the Department of Labor from the state where your employer is located, indicating they are investigating the company regarding various contract laws? I work for a wonderful company and can't imagine why they would be investigated, unless this is another way to squeeze out medical transcription companies and send everything to India to reduce healthcare costs. 
Go to the Department of Labor website
It is fully explanatory there. It does not apply to at-home MTs unless they have 50 employees working within a 75-mile radius of them.
I have called the police department already..sm
I am not playing. They faxed me the paperwork and I am giving her until Friday for a cashier's check OR money order is in my hands, she is in trouble! LIES LIES LIES that is all she has done.
Email said conference calls would happen in August. nm
s
Medware..There hasn't been anything on this board since August 2007...(sm)
Does anyone who works for Medware care to share their opinion about the company in regards to steady work, flexible schedules, platform, benefits, etc.? You can e-mail me if you wish. TIA.
They offered me 9.5 cents a line in August of 2007
I don't think that is very low.
August 2008 we were sold to CBAY after the announcement in May.
Check it out. As for me, I'm still here, still loving it, doing great, always get my account, making 10 cpl. I'll stay until I get fired.
To any Spheris employees, I quit in August and would like a copy SM
of my YTD earnings. I have called HR but they never return my call. I forgot how to access the online ADP. Can anyone give me a phone number to call, payroll number or something so I can call and get a copy of my earnings? Thanks.
What people seem to misunderstand is that a recruiter is not the HR department. They are the sm
recruiter. HR director or department head deals with the rules of human resources, benefits, numbers, etc. Recruiter is the KEY person, the one people-oriented individual, the one who talks and gets to know the prospective employee, the one who tests and usually the one who checks the references. That person hires the people. It is the job of the recruiter in any company to hire the individual and THEN to forward paperwork to the department that needs the MT. Now, as a recruiter, I follow through within three (3) days' time to see that all the necessary contact with that individual and department has been made and if it has not been made, I put the crunch to that department head to step on it. We are dealing with people who need a job and have quit their job supposedly to work for us. No one can afford a lapse in employment unless they want a week off in between, which sometimes they do.
Too many people seem to think HR is the recruiter, but in a company with a true chain of command, that usually is not the case.
I don't know how this company operates in that area, but most of the companies I know that are in growth put an HR dept in place, have a director, and 1 or 2 recruiters. The recruiters hire. The individual departments are responsible for getting those people up and running BUT because I know how important it is to get people started and started on time and because sometimes I feel that no one can do the job as well as me (sadly), I have to follow up to make sure those people are not forgotten.
This is worrisome to me that I feel this way, but unfortunately I have come across companies that have let this happen and I do put a fire underneath the departments and it is successful.
Interview with in-hospital transcription department
and wondering what the rate is for in-house. Ten years ago when I was an in-house transcriptionist, I was paid 13.00 an hour and 5 cpl for everything over 500 lines per day. Just wondering how the setup is now or if that has changed. I live in Alabama and the hospital I have an interview with, will eventually transition their MTs to working from home.
Ortho department has testing, the others do not at this time. nm
nm
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.
I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.
I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
I was hired and started in 1 week. That is not a long set-up time. When I started with our local h
I needed to get a physical and go through orientation at the hospital which is only given two times per month. This is a 900-bed hospital, so it cannot be an unusual process. MQ took 2 weeks. KS took 1 week. SoftScript never got me started even after repeated calls and emails.
I have only been with KS for 9 months but would never put them in the same catagory as the others you mentioned. They are the best company I have worked for, and unfortunately, I have bounced around a little in the last 5 years.
HR Department at Keystrokes is a director, a clerk/secretary sm
and a recruiter. The director is new but only does the legal stuff and is working on the benefits package, etc. The clerk is doing the paperwork. The recruiter is doing the recruiting, interviewing, checking references, passing hire info on. The pieces are in place now and you just validated what has just been put in place. I know there is talk of a second recruiter, one for radiology and one for medical records, but I think this is still in the baby stages. The HR Director heads the department but will not recruit.
Yes, turn them in to the Department of Labor and Industry for nonpayment.
Try the BBB or FTC for unfair labor practices. Send them a certified letter demanding payment or you'll sue in small claims court.
if I remember correctly, isn't that Spheris' India department?
Supposedly over 4000 employees, JUST for that India account, according to Advance Health Magazine...
I thought exactly the same thing! Tech department must be lacking
x
I wrote to their HR department, which is the only contact I could find for them, last week, but no r
x
CEO hasn't left yet, she's leaving in August. Co's are bought and sold all the time and I
think this is that big a deal.
No complaints at all. Platform is super MT friendly. Great QA department.
Very happy at Medware.
After 8 years in the business, I start buying presents in August, cause I know the slow period SM
is coming around the holidays. :-)
Not to say we dont all starve and Im not totally stressed out come December, but at least Ive got my gifts :-)
On the MTIA website, those entries are dated July/August 2006! Now, in 2008, if you write your...
congressman in support S. 810 or H.R. 1653, you are supporting an act governing federal grants for scientific research or abstinence teaching in federally funded sex education programs,
And, I'm not saying I don't support those two issues. I'm just saying it has nothing to do with outsourcing. In order of effect real change, we must at least sound like we know what we are talking about. Writing our congressman in support of a two year old bill that no longer exists or writing out congressman about outsourcing and reference bills that have nothing to do with outsourcing, makes us all look like uninformed weiners!
Do you work in-house here? I applied last August & was told in-house only and they weren't
s
I sent them an email back in August and never heard back sm
Is this company on Long Island? I checked out their website and even tried calling once. Were you successful in contacting them? All i know is that the company is owned by some doctors.
Are you a lead or IC? Only getting 8 here!
you are a lead?
I can't believe that.
TO KS MT and KS LEAD - sm
I am not a basher, but I just wonder that EVERYTIME a thread about Keystrokes is started, one or both of you come on here and JUMP down the throat of ANY poster, calling them bashers. What do you call your attitudes and responses? Surely, if Keystrokes is the wonderful company you say it is, it shouldn't need to be defended the way you both do it (which sounds suspiciously like management talking), and would stand on their reputation? I have to say, I don't work there, never have, so don't accuse me of lying or not cutting it, but both your attitudes leave a bad taste about how things really are behind the scenes. You seem to be doing more harm than good for Keystrokes by the tone of your posts. Makes an outsider wonder what you both are protesting so much about?
I am a KS lead
I do not assign the work on my account. The facility routes the work to us. Cannot speak for other accounts that I do not work on. However, as has been said before, I find Keystrokes to be honest and pro-transcriptionists.
Then don't become lead
and you will continue to love it. Leads are the ones who are verbally abused by management at the whim of whatever account they are over.
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