The atmosphere at Spheris has become SM

• Softscript and my 2 cents - OldMT
  • Job ad - om2huskies
    • SS has a lot of new accounts that have just started and more starting over the next few months. sm - Mia
    • The atmosphere at Spheris has become SM - Sally Forth
  • Totally agree - longtimemt
    • Softscript, INC - Anna
      • Has Softscript contacted every MT who works - for Spheris? Me too.
      • I wonder - Wondering
        • How are they getting your contact information? - wondering minds

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I just can't believe Transcend management is promoting such a cut-throat / get it while you can / if you can atmosphere.  Everybody knows this field is feast or famine, but when the famine gets so bad that management isn't taking control of an already bad situation it becomes a scavenger hunt.  What's worse yet is that they're promoting it. I wonder how many MLSs working during the day and hopping on in the evening, middle of the night, or early morning hours realize that they're working over 8 hours just to make their usual 20K?  But we'll just turn our heads.  Hop on when you can, wink, wink.

I have worked for Transcend before, within the last couple months in fact.  I got so sick of scavenging for work and mismanagement that I left after years of giving it chance after chance. There isn't one person on earth that can tell me I didn't give them the benefit of the doubt. Once when the work was very low, I logged every single minute worked for 3 pay periods just to get an idea of how many lines I could type working various shifts throughout an 8 hour day.  Every time I sat down at the computer and checked for jobs, I counted it no matter how short the time was because that's still considered working.  Every time a job came in and I did it, I counted it.  No matter what shift I worked, I counted it. I wanted to figure how much I could do in an exact 8 hour period.  I can usually do about 250-300 lines an hour when the rhythm is there and the work flows continuously, but some times I had to work every single day to equal 40 hours per week because some days there was no work when I was on.  Anything over and above 40 hours is OT and OT was not authorized.  So if "Get a Life" is making 20K when the work is low, she is definitely working more than 8 hours a day or has some inside track to "know" exactly when the work is there to grab.  But, if she is actually working more than 8 hours a day without figuring exactly how much time was worked, and is only popping an 8 into that little box, that's illegal.  If she is claiming more than 8 hours a day, I'd like to know how she got OT when others can barely make the 11K requirement by working their 8 hours.

I wonder how many MLS at Transcend actually sat down and calculated the exact time it takes to make their regular lines when the work is slow instead of just working at all different times and just popping an 8 in the box.  You'd be surprised at how much time you're actually putting in to make your usual lines per pay period.  But then, hey, of course Transcend would promote this.  They don't have to pay OT that way, they get the work done, and they appease the MLSs who "think" they're treated so well because they can work whenever they want, when they want. Next time the work is low, try it some time.  You'd be shocked at your hourly wage, especially if building up those lines with editing.

I also agree with the poster below too that mentioned "Get a Life" never stated if the 20K lines were editing or typing.  If she went from 20K ppp while typing with high volumes to 20K ppp while editing when the volume is low, that makes sense.  She was able to keep her usual 20K, but 20K lines editing still makes for a smaller pay check and that wasn't brought out.  Usually when a person is that evasive in their replies, won't come right out and say how many hours they worked, or if it was editing or typing, there's a reason for it. Why not shout it from the rooftops if it is actually on the up-and-up?  Or worse yet, why take such great offense at someone asking for a straight answer if you're doing nothing you shouldn't be?  If you make the claim, be proud to back it up with details.

Micromanaged to the microsecond, or ms!  Horrible. And part of a team?  Total opposite - part of a team as in prison.

Spheris is hiring for all shifts, PT and FT, acute and clinic.  I've been with them for about a year now and am really happy there, after having worked for 2 other nationals that I didn't have such great experiences with.

I'd be happy to pass your resume along to a recruiter, if you'd like, or answer any questions you have.  My email is carasoffice@yahoo.com.

Good luck!

I'm a Transcriptionist with 17 years experience.  I worked 12 of those in a hospital, the last 5 as a subcontractor.  I need the benefits!!! 

I accepted a job with Spheris.  Now, I know it is much easier to complain on these boards, but, please try to include some good things about this company if you can!  Thanks!

Don't go to Spheris.  They are Indian-givers.  The giveth...they taketh away. I am on my way out the door after a very long time.  I hear great things aboutWebMedX.

I will probably go there!

Can anyone who works for Spheris give me a bit of info on them? I've just applied and hope to speak to someone from there on Monday but would like a little head's up beforehand on what to expect (hiring process, work environment, etc)...the good, bad, and ugly! LOL

Sure would appreciate the input! Thanks!

I worked at Healthscribe and it was taken over by spheris.  There is something wrong with that whole set up, and I would steer anyone away from working there.  The pay stinks, they require a high line count, that takes many 10-12 hours a day to get.  They bounce you all over from account to account.  Their guaranteed pay for downtime compensation is a joke....they get out of that on all technicalities that they can...and I mean technicalities.  They offshore so heavily and that is why their pay will always be low.  Why pay more when they can get it done for way less.  They don't care about the quality they get from India as they can afford to pay an Editor over here to edit the awful India reports that they receive as it is still cheaper for them to pay a cheap wage to India and then they underpay their editors as well!!  This company is trying to take over many of our smaller companies, so they can just be the largest company.  It is sad!!  The truth is they do not appreciate their workers.  They do not recogonize a job well done.  If you want to be just another number on the wall and not to be recognized, go ahead and work there.  If you want a rewarding MT career, I say stay away.  Their MTs are quitting every day as they cut back on benefits, never give raises, etc.  I like this one, they say you give yourself a raise!!  Good one...working harder to make more lines is not getting a well deserved raise!  It is working you harder.  A raise means, and is, a recognition by a company telling you, you are doing a good job.  They do not give these at this company, and keep all of their good MTs at a low pay rate, hence the reason most quit after a year or so with this company...They will never retain good long term MTs and they do not care!!  They give all of the good accounts and worktypes to India as they are easier, and keep all the hard accounts and worktypes here for the US MTs to struggle with.  Most all the MTs are sick of it and see through it quite quickly there, some get out, some don't make it out and just stay there and do what they can.  Sad for the MT world.  I think it is degrading to all of the MTs who work so very hard to be treated like this, and hope that someday all US MTs would get together and start an alliance to end this type of crap going on in these companies.  If we don't, it will never end!!  Hope you find a good position at a rewarding company!! 

I will copy and paste for you below a reply I gave someone else in this forum...take it for what it is worth, I am very since and not just another disgruntled employee.  Just a word of advice to save someone else headache...

I worked at Healthscribe and it was taken over by spheris.  There is something wrong with that whole set up, and I would steer anyone away from working there.  The pay stinks, they require a high line count, that takes many 10-12 hours a day to get.  They bounce you all over from account to account.  Their guaranteed pay for downtime compensation is a joke....they get out of that on all technicalities that they can...and I mean technicalities.  They offshore so heavily and that is why their pay will always be low.  Why pay more when they can get it done for way less.  They don't care about the quality they get from India as they can afford to pay an Editor over here to edit the awful India reports that they receive as it is still cheaper for them to pay a cheap wage to India and then they underpay their editors as well!!  This company is trying to take over many of our smaller companies, so they can just be the largest company.  It is sad!!  The truth is they do not appreciate their workers.  They do not recogonize a job well done.  If you want to be just another number on the wall and not to be recognized, go ahead and work there.  If you want a rewarding MT career, I say stay away.  Their MTs are quitting every day as they cut back on benefits, never give raises, etc.  I like this one, they say you give yourself a raise!!  Good one...working harder to make more lines is not getting a well deserved raise!  It is working you harder.  A raise means, and is, a recognition by a company telling you, you are doing a good job.  They do not give these at this company, and keep all of their good MTs at a low pay rate, hence the reason most quit after a year or so with this company...They will never retain good long term MTs and they do not care!!  They give all of the good accounts and worktypes to India as they are easier, and keep all the hard accounts and worktypes here for the US MTs to struggle with.  Most all the MTs are sick of it and see through it quite quickly there, some get out, some don't make it out and just stay there and do what they can.  Sad for the MT world.  I think it is degrading to all of the MTs who work so very hard to be treated like this, and hope that someday all US MTs would get together and start an alliance to end this type of crap going on in these companies.  If we don't, it will never end!!  Hope you find a good position at a rewarding company!!