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Serving Over 20,000 US Medical Transcriptionists

That was the main reason I left. It still is horrible. nt

Posted By: me on 2008-05-29
In Reply to: I tried to work with them a couple of years ago... - sound quality was horrible....nm

 


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Sound files still bad, main reason I left. nm
 
Little to no work was the main reason.

I kept asking for backup accounts and for weeks couldn't get any, despite there being several accounts with OT on them.  Talked with upper management and finally got 2 backup accounts, neither of which had any work on them.  I was getting tops 20 hours a week and that was having to sit in front of the computer for 12 hour stints and check every 5 minutes to see if a report came in. I was working 7 days a week and trying all shifts to get in lines, so it wasn't a matter of me not making an effort.


Enterprise has lots of bugs in it and despite promises that the most current update would take care of the problem it never did.  I would lose jobs, the system would freeze up and I had to reboot.  All the while you are clocked in so your line count goes to heck.  The system was so slow most days that I would sit a minute in between reports, which affects your line count because you're on the clock and not being productive.    They have nice incentives but because of the above there was no way to reach them.


They denied overhiring, but they did way overhire and they lost several good MTs about the same time I left because there wasn't enough work.  Lots of people were frustrated and posted on the boards here and then we were reprimanded for doing so.  The internal boards were so heavily monitored that anything the least bit negative was deleted.  Talking to my STM was like banging my head against a brick wall, so basically there was nowhere to go.  We also got several e-mails with the threat of having to go to India and I wasn't going to have that dangled in front of me all the time.  I was doing my part.


I cried every single day I was there I hated it so much. 


 


 


The main reason for continuous job postings
nm
The main reason I stayed with MQ through all the BS over the last years was the flexibility and that
will be gone. I worked more than 40 hours and so that will be gone as will the statutory bonus and to top this all off I got transferred to Amherst. Well talk about sucky.
You hit the nail on the head! Main reason why MT went to production pay.IMO nm
x
I have heard they will have three main offices. Is there a reason Amherst is so short of work. What
is it they are trying to accomplish. They must be losing MTs if there is no work. No the new ASR rate is not out yet. If it goes low you will see an exodus off ASR I guess so that will mean more MTs on the regular work. It will be a big shock for some of them to see what that is like now.
I was told one of the main HR ppl left
Guess even he got tired of all the unprofessionalism.
I liked it there as well - only reason I left
was the platform didn't work with satellite and I am so remote it is the only option available for high speed so best wishes.
Left for much the same reason
Not sure the manager I had ever did any type of QA or even had much experience before either
I actually left for the same reason as you ..
nm
She was the reason I left too - (sm)
and I have NEVER in my whole carerr had any problems anywhere I worked. I left just to get peace of mind back....If she is there, be careful....
I left for the same reason and doing very well now. nm
:)
I left for the same reason --
After 2-1/2 years, my cpl rate went from 11-3/4 to 6 because of their tier and them not providing me the work. Not only was I not getting as many lines, but taking almost half the pay and they were still of course getting the full amount from their clients. And the whole time they were advertising for more transcriptionists. I complained because obviously my line count could not improve to the 20000 per pay period I was used to if they were putting more and more on my account and they just said they had to keep new people trained for new accounts. Of course, they make a lot more money if they keep more transcriptionists and have everyone puttnig out lower line rates. They are the only winners.
ANOTHER reason why I left
a week ago. I had to work every Saturday...no more! :)
I left OSi for Medware for this very reason
And glad I left!
The pay cut I was asked to take was a reason I left.
T and M couldn't afford to keep me at the same pay level either which stunk because you were a very nice company to work with.
Oh for heavens sake! Did it occur to you that maybe she left there for a reason? She
addressed that when she came to Transtech and emphatically that she was not interested in offshoring and they are not going to offshore. Sheesh! She worked for ONE company that offshored and she left that for a reason (didn't like offshore).
I have heard other people comment on lack of work and have left for that reason. How much of an

issue can this be.  Also, is the sound on these accounts poor.  That is the other problems I have heard people comment on.  I was really looking for uptodate comments.  How bad are these issues at present.  I dont want to leave one company with no work problems and go to another one with the same problem.  I cant be available 24/7 to get work with having a family.


I have heard other people comment on lack of work and have left for that reason. How much of an

issue can this be.  Also, is the sound on these accounts poor.  That is the other problems I have heard people comment on.  I was really looking for uptodate comments.  How bad are these issues at present.  I dont want to leave one company with no work problems and go to another one with the same problem.  I cant be available 24/7 to get work with having a family.


Horrible, horrible, horrible place. Unlike the other poster
I actually worked there.   Sound quality is horrendous.  The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL.   Frequent management turnover.   When I was doing QA the work was so bad that I pretty much had to redo every report.  I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff. 
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.

That was not long ago. Ads run every 2 - 3 months.
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
Horrible, horrible place. Lots in the archives.
 
Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible.  The MTs I did QA for were horrendous.  They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again.  QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management.    The CEO has no clue about transcription and is in it for the money.  After talking with him you feel like you need a shower. 
Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.

Enough of a bone?
Has anyone ever left Keystrokes and gone back? I left a few months ago and realize that I made a

nm


It is as simple as filling out a form. I did it when I left an MTSO and when I left sm
a non-MT position at a company years ago.

What company? I did not know that any of them offer 401K anymore.
You can be fired for any reason or no reason at all.
No one HAS to employ you. No one MUST keep you in employment.

As an IC, your unemployment isn't coming from the account of your contracts! It comes from YOUR tax payments!


They already are, and that seems to be the main
X
How do I get down to the main
typing screen from the demo section without having to tab through a gazillion times? I don't want to use my mouse. I cannot find anything in the instructions on this. I love this program though. I never thought I would say that about an internet-based platform. I copy from Word though because the screen is ridiculously small. My brain would be fried by the end of the day. Another problem I need to figure out is does anyone know how to import your Word dictionary into the thing? That part really bugs me. I just want to click the submit button and move on! It is going to take years to add everything from scratch.
javascript:editor_insertHTML('text','');
They most certainly do lie. When my main
account would go days to a week at a time with no work I asked for another account.  I was told about this wonderful account with a great platform, how productive it was and the MTs just loved it.   BS.  It was Meditech and it isn't productive and I have yet to meet an MT who loves in.  Some get used to it, but no one loves it.  
On the main board. nm
xx
I also saw on the main board where Liz
from MDI said they pay ULD for FT MTs, they have never paid for mine nor have they offered!
PR is my main one and the other 2 are back ups, which I
help out on when they get out of control (mainly Shasta). Ask for secondary and third accounts. They will be happy to put you on them.
also on main board
http://www.aamt.org/scriptcontent/Downloads/AAMTMETRICS.doc

why don't you put this on the main board
??
look on the main board (sm)
Employer offering to pay 17 cpl, 11 cpl for psych...now thats what i'm talking about!  Cut and dry, show me the money honey.  Too bad I don't know what a C-phone is or i'd jump on it like stink on poo.
Please: Main board. NM
Goldbird
Take a look on the main board
going from bad to worse -
That seems to be the main problem. sm

I have ten years experience as a Transcriptionist and type 90 wpm but only in 5-6 specialties.  I've never done cardio, ortho, oncology, OB.  In addition, its been a month and I'm STILL getting new docs for the first time.  There are about 50 total and they load randomly, not even one specialty per day or batched together at a time.  I've haven't even heard half of them yet so back to square one I go to read/research their little quirks each time a new guy rolls in.  Too much to learn and not enough training time invested for such a large account IMO.


Even with the main 4, not every hospital
The hospital I was at had no psych unit and did not offer oncology or pediatric services.  So what's that tell ya?  HELLO back to you! 
Try on the main board.
x
look on the main board
I saw a post on the main board from someone who works for this company and really likes it.  It is about midway down I think in the posts where it talks about MTs always looking for better jobs.
I should have said main board, not
company board..brain hasn't had enough caffeine today. Sorry abour that
The main thing
is they treat me as an equal and leave me alone to do my job. Their management team and also QA and Support are also very reponsive and never demeaning in any way. I love it at TT. Good benefits too.
I think the main problem is there are
literally 100s of MTs out there looking for new jobs. I left MQ 1-1/2 years ago and had 3 job offers within 5 days of putting out my resume. Now, everyone is out there looking and the MTSOs have probably 100s of candidates apply for 1 job opening. So glad I left MQ when I did and actually ahd the opportunity to pick and choose myself a position that fit my needs.
Main board 8-26-08
I just did a search on the Main Board and on 8-26-08 there was someone else that noticed lower editing counts but felt it had to do with possible moving to offshore, but that is not the case that I am aware of here, but she also found others that this happened to.  I really am questioning this software program.  I know on another transcribing program (Medi-something) they can make your line length anything they want, show your line count as one thing and then actually make it something different that you do not know about.  That is because I was a manager and saw the director's capabilities.  Well, hmm, interesting... 
See main board--more posts there..NM
nm
See the explanation on the main board.