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That was a couple of years ago. Greed, India, not enough

Posted By: ex-QT2 on 2009-06-06
In Reply to: What's the story with what happened at QT Medical? - ex-QT

QA, lies, lies, and more lies.  They lost a couple of accounts and then they lost a major account, what little was left wasn't much.    Owners divorced.  I've heard L started another company and M is still her slave.  Don't know any other details.


Until about the last year it was a great place to work and it took a lot of adjusting going from gross lines to 65 lines. 




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That was a couple of years ago. Greed, India, not enough

QA, lies, lies, and more lies.  They lost a couple of accounts and they lost a major account, what little was left wasn't much.    I've heard L started another company and M is still her slave.  Don't know any other details.


 


Yep. It's the greed of the suits and the greed of the
x
I did this a couple of years ago--SM
Hospital benefits were great.  Acct managed by Diskriter staff.  I had a decent acct manager but I have heard some of them have not been that good (the person I worked for has since left).  I used Chartscript, I like that platform, but the lines were tough to come by.  I normally would do a good 1500-1600 lines a day at my previous job (and at jobs I have had since Diskriter) with about 6 good hours of working and for some reason it took a full 8-hour day to get 1300 lines with Diskriter.  That is why I left.
It has been a couple of years since I was there
.
I did a couple of years ago.

If it is the same company, they pay weekly (nice), and are such nice people.  Everyone in the office was readily available to answer questions.  The only downside was they did not have a platform at that time.  Work was received and sent via FTP files, and I prefer to work on an actual platform.


 


 


I have been with them for a couple of years-sm
and I say they are great. Don't know anything at all about bait and switch - could be happening but it did not happen to me. I am with Shirley on the 9/10 because come on- it is a job. Probably account, account managers, things like that make a lot of difference but I say the management right up to the owner of this company are top of the line. Every issue I have ever had with them has been addressed fairly and settled fairly. I say talk to them.
A couple of years ago...sm
I had KU as a back-up account when I worked for MedQuist. I don't know if they outsourced all or their work to MQ or not.
This was a couple of years ago

and I really am over it.  Went through a false start with a company that looked like it would be a long-term home for me, but wasn't.  (This time, I was the one who said good-bye after a year.)  Now I'm with a company that I really like. 


Have you not noticed that the trend with employers nowadays is to fire you and have security escort you off the premises?  They do this so that discgruntled soon-to-be-ex employees have no time to mess things up on their way out rhe door.  Sure, SPi (a Philippine-owned company)  knew that the plan was to dump all of us when they acquired CyMed, but it was just  'good business' to play their hand close to the vest until they were ready.  They wanted us to want them, until they no longer needed us.  They needed us to work during the transition to offshore.  Then they were through with us.  At least I got unemployment.


This happened to the employees of the local branch of a national restaurant chain.  It was my favorite breakfast place and the company was closing restaurants all over the country, but the locals were assured that this was a profitable shop (it was always crowded) and they would be okay.  Right up until the morning they reported to work to find a sign on the door that the place had closed.  Had the corporate office given them notice, many would have found other positions prior to the closing.  What would the company have done then?  They weren't quite ready to close and needed those people to keep the place staffed until they were ready.  Dog eat dog world.


So I'm a lot more proactive now and at the first rumblings of a problem my resume goes out there.  This is what happened with my last job.  Things started to seem 'just not right' and so I found my current job.  But if I become uncomfortable here, I'll start looking again immediately. 


I've been with them for a couple of years
Nothing changed from that article and it was a story about an incident from 15 years ago. The work is steady and my paycheck is on time. I have no complaints.
I left a couple of years ago
From what I heard they still deduct like crazy but maybe they are better now than they used to be.
I worked for them for a couple of years - sm
It was awful. What should take me 3-4 hours to transcribe one hour - would take me up to 6 hours. These are seminars with MULTIPLE speakers. Everybody talks at once and you do not know who is who but are expected to know that!! I would keep many notes by my keyboard such as accent, deepening of voice, female or male,etc. But when you are working on a transcript that is 4 hours long, you are obviously not going to sit for 16 hours to finish it. The pay was good, but I would break it down and realize that it is not that great. Sometimes I only made $10/hour because of the all the accents of people and everyone talking over each other. The quality was many times not that great because they would record next to an air conditioner or to the person that had a cold and cough so I would have tons of inaudibles. Very frustrating work. The pay at the time took up to six weeks to get. They might have changed that since I left, but I do know that they were offshoring a lot of their work because they do have such a large turnover. One of my friends still works there and she told me that the company lost quite a few clients because the offshore work was hilariously pathetic. So maybe now they are changing their ways and structure. Who knows. But It is very difficult work.
I had an offer from them a couple of years ago.
Hmm.
I used Cquence for a couple years
I thought it was a pain in the rear.
not just these days over the last couple years
revolving door lol
I've been there a couple years and.....
I struggle everyday to meet my production. I'm really beginning to beleive the posts about the lines. I was PT with a different company before coming to TT and exceeded these lines in less than 6 hours. Something doesn't feel right here.
I worked for them a couple of years ago and
pay was above average and on time, but work flow was a little undependable, sometimes very heavy or sometimes nothing.
I have only been there a year, so I don't know about a couple of years ago - SM
My experience has been nothing but good. I have always had tons of work and great supervisors. I am always left alone to do my work and never bothered by tons of e-mails or phone calls. Whenever I have needed help or had a question, someone has always been there for me and have always been more than willing to help me or answer any questions that I may have. My pay is always correct and on time, and I have been able to make much more money at Keystrokes than I have at any other company that I have worked for in the past. I have no clue what they were like more than a year ago. Perhaps they did have some problems back then, but that has not been my experience at all there.
I tried to work with them a couple of years ago...
xx
I did ortho a couple of years ago...
and it was definitely a challenge! What I did was got an ortho word book and studied it when I could. I also took as many repeated phrases as I could and put them in autotype. Hope this helps!
I worked for them for a couple of years
right out of school - they're a good company to work for. Granted, this has been a while back, but they were very nice, very helpful and always paid on time (most importantly!) Good luck to you if you decide to apply! =)
Yes, a couple years ago when looking I know I was in touch with them regarding....sm
a position and talked to the recruiter, I forget who it was, I will try to look in my records that I faithfully keep, but they were a recruiting company that works for many companies on contract as a middle man to help get prospective MTs, do some leg work, some phone calls, etc., weed things out, and send good prospects along, at least in my case with the lady I was speaking to.....have you spoken/communicated with them?
I got a pen for MT week a couple of years ago
--
I took this to LD's a couple years back and
x
Actually, within the last couple of years the IRS has really been cracking down on this.
The government is losing a ton of money in lost taxes when companies miss classify employees as ICs. Even some states such as Colorado are starting to impose stiff fines for companies violating this law. People just need to stand up for themselves and start reporting these companies to the IRS and their state labor boards.
I worked for them a couple of years back sm
Nice bunch of people, all IC. Nice platform. Always had plenty of work and I think they paid 7 cents a line. I did weekends and always had work. I'd go back to work for them if I could. They had lots of radiology and acute care and tons of cardiac.
Very happy at TransHealth. Been there a couple of years. nm
 
Worked for Spheris a couple of years ago
I worked for Spheris and would not recommend it to anyone who wants the least bit of flexibility in their schedule. You are expected to punch in and out to the minute on an online timeclock according to a very strict preset schedule. You aren't allowed to deviate from it without jumping through hoops and getting time off approved or adjusting your schedule, and you can't ask earlier than 2 weeks before the date you want changed. Kinda puts a damper on making vacation plans that may never be approved. I prefer a more open 12-hour window to work my 8 hours in, with no one keeping electronic tabs on my 24/7. I'll bet the FBI knows less about what their employees are doing on a minute-by-minute basis. I do have to say that their platform is pretty awesome, though. Wish the company I'm at now had it.
I worked for them a couple of years back... SM
They are a pretty good company to work for.  Pay always on time.  Work flow waxes and wanes sometimes, but pretty consistent.  I liked them.  Only reason I left was to take a job in the office which didn't work out.  I'd go back to them in a heartbeat if I didn't need bennies.
It didn't when I worked with MQ, but that was a couple of years ago. SM
Instant Text works very well with DQS, though.
I like ChartMatrix. Have worked on it for a couple of years...sm

There are 2 versions, the one they've been using for the past few years and a new one they're rolling out that can also be used with ASR.  I like the new one a lot better than the old one, but the old one was pretty good.  There are a lot more Keystrokes with the new ChartMatrix.


I have not worked on Enterprise, so I cannot comment on that.  Sorry.


I worked for Breitner a couple years ago

for about 3 months (if that).  They had more excuses for my check not being on time or the amount was wrong or the accountant was new or the accountant was on vacation or.....WHATEVER!  Glad I'm outta there.  They are thieves!  You get a subtraction for headings!!


 


not matching for a couple years now since I left.
It was just sitting there. Started another 401K with next job. Let it ride say the politicians...yeah, right. Could have done better in Vegas.
Well put; I'm hoping to hang onto this for a couple more years (sm)
when I could retire - although I'd really like to keep working for a while longer. However, I think if I was a decade or 2 or 3 younger I would be looking into the field of medical information technology.

I worked for Keystrokes for a couple of years...
I was very happy with the company.  I didn't have a problem with them, just needed to take a leave for a while and ended up starting with another company a few months later.  It's been about a year and a half since I worked for them, but at that time there was plenty of work.  I had no problems with supervision.  I really don't have anything negative, but again it's been a while, so I don't know what the workload is like these days.  Hope that helps - good luck!
Are they still around? I thought they folded a couple of years ago. Does their website have a
s
I tested a couple of years back; never heard anything...
I emailed them for update; still never heard anything.
Annudder is right. I used ExText a couple of years ago, and my cable sm

went out and in a pinch I took my computer over to a friend's house, and she had dialup and it was AWFUL .. everything was incredibly slow, from downloading the files in my queue, to anytime I accessed the internet.  Of course, dialup compared to the cable or DSL is slow anyway, but it was very time consuming.  The only thing I can say was it was better than not working at all. 


Good luck! 


I've been there a couple of years and it has been a good fit for me, very flexible with my schedu
as long as production is being met.  We are definitely a growing company and sounds like you have the experience that we need.  Paychecks have been always on time for me, direct deposit.
It has been a couple of years but I tried to work there and lasted 1 day and so did a friend of mine
The ESL were AWFUL.. It was all I got and I could not understand anything they said. They were out of California so had a real mixed bag of ESL but none of it was doable.  Things could have changed, who knows.
I've been posting the same thing for a couple of years. I don't understand

why people feel like their company has to provide insurance and they may take a job they hate just for insurance.  Getting your own policy is almost always cheaper and then you aren't tied to a job/company you hate.


If you have pre-existing conditions situation may be different. 


I left Amphion a couple of years ago and never looked back.
It was one of the best moves I ever made.
VR, $$ and Greed
You have put the situation into words better than I have seen before. I will definitely post my resume now in hopes of getting on with a smaller company. I worked for a large national and everything was about what was best for them, not the MTs. Regarding VR, I ultimatly lost my job because of it. Strange as it may seem, the system actually picked up foreign accents better than good English. Also, to keep from having to admit that the top exec goofed in paying a fortune for the system, they said it was working just fine. The end product was not from the VR system, it was from MTs deleting the VR dictation and transcribing from scratch. All this said, they were able to cut roughly 2/3 of the transcriptionists. This was a large clinic and they lost a number of doctors who refused to use the VR because of risks associated with it. Such a mess!
Exactly!! It is greed!
nm
To Cece regarding VR, $$, and greed.

Thanks for posting your experience.  This is what I've been saying to people of Transcend regarding VR for a while now.  Your statement about "strange as it may seem, VR picked up foreign accents better" was very interesting.  When we think about it, it shouldn't really seem that strange because after all WE are teaching the VR system what the ESLs are saying.  Every single time the system got it wrong, we had to replace it until the system actually "recognized" it on it's own and started typing it automatically.  It wasn't the machine picking it up on it's own and doing well, it was the skill of the MTs constantly correcting the same thing over and over and over until the machine finally "got it".  Once the MTs poured all their sweat and tears into correcting it, they were no longer needed as much on that account and were switched to others that needed the training.  Slowly, but surely we became less valuable. Kind of like the production management team Transcend just let go. 


I'm starting to see why so many new people are hired on at 10 cpl now, why the "policy" as far as raises had changed, and why the new direction for team leaders.  If the plan had been to transition all accounts to VR all along, they wouldn't be able to get many people to accept new jobs by coming right out and telling them they were being hired for 5 or 6 cpl.  They had to offer some sort of enticement.  By making the new base rate higher and doing away with annual increases, they would save money realizing that the rates would be cut to 60% in the long run with editing. They must have realized that a lot of the people there for years who had started at 8 cpl or less would be upset with the changes and the problems - and would need to be replaced as they left.  Just my opinion, but maybe this was also the reason for the cut-throat approach to promoting "get work while you can" when it's low and not taking an active role in remedying the situation.  As long as they didn't have to come right out and say we need to cut back, the MLSs would do it on our own because we couldn't afford to wait for work to miraculously appear. 


I'm quite confident, and actually know for a fact, that some who had been working there for a while were told of the team leader positions before they were even announced - otherwise how would I have gotten that inside information about the PMs that I had posted on the Forum before it was announced?.  Also just my opinion, but what a convenient way to keep the "cheerleaders" who started at less than 10 cpl happy.  Offer them an hourly position because the management knows for a fact they would never stick around for 5 or 6 cpl just editing if they are producing 400 lines per hour while typing.  The rest of the MLSs would eventually get sick of scraping and clawing for work and would leave on their own.  A whole new labor force with a whole fresh set of people not aware of the problems brewing just under the surface or even close to a clue of what will hit them in the future.  A whole new work force that won't be eligible for raises for 3 years and most likely won't stay on anyway when they see what is going to happen. 


Cece, you're living proof regarding what I had been saying about needing less people for VR in the long.  Someone emailed me the other day and said that it was told to them by management that at this point 60% of the work will still need to be typed.  I wonder what that percentage will be once the VR system is fully operational and running at peak performance, and the usual "slow times" roll around.  If we thought it was cut-throat before, imagine it when only 10 people are needed to edit a huge account like the one BT started out with on ERs, which actually happened at Transcend. Now just imagine the quality of that work when people are scrambling to do as much as they can as fast as they can to supplement the 40% reduction in rate. Quality won't be as important as making their usual paycheck to pay their bills OR they will be hiring brand-spanking new MTs fresh out of school or new to at-home work that think they've won the lottery at 10 cpl. They won't be paying for quality, they'll be paying for quantity.


see? greed IS good. NM
x
Whatever. You obviously support greed,
n
It's that 'ol GREED factor, again! - no/msg.
x
Mr. You-Lose-Ski is posterchild for GREED.
X
Greed is good? That is EXACTLY what capitalism
is all about. Make no mistake I am NOT defending certain MTSO's - I am simply pointing out to you that THIS (greed and corruption) is EXACTLY what you get with a capitalistic society.

This DOES NOT mean we have to give up freedoms, only that we have to demand Congress level the playing field - After all THEY gave the corporations the power and the rights they have... starting in the late 1800s

WHY ARE SO MANY WILLING TO just scream bloody murder at a system THEY support?

If you want do change things, roll up your sleeves and get to work, otherwise, give this company willing to PAY you for work a try - before you wish you had.
It's called greed and most companies are starting to become
guilty of that. They are not the only one.
to make sure the accounts are over-covered -- greed

FN is so very greedy.  Keep 'em over-covered for TAT.  Keep the gals scraping for bits.  They would rather have way too many MTs than have just enough.  I see things have certainly not changed...