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Serving Over 20,000 US Medical Transcriptionists

That sure doesn't surprise me. And just think -

Posted By: -(sm)- Topaz on 2009-05-14
In Reply to: Article- could Indian Outsourcing Be in Trouble? - Sorry, didn't post Subject line right

if they're willing to commit fraud on such a grand scale, then it's a no-brainer that the people there doing the grunt-work, (and getting shafted paywise in the process, just like we are), are going to look for ways to augment their earnings. Enter the fancy, company-paid-for PC, access to the internet, and access to confidential American information, and you have the potential for fraud and scamming that surpasses what we already know about Nigeria, Pakistan, Cameroon, China, etc.

American businesses are too greedy, they already have more money than they know what to do with, and they are pitifully naiive when it comes to bringing the Third World countries into our corporate systems.




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Doesn't surprise me one bit...
same thing they always do...
Would not surprise me
Immediately after posting a negative but factual comment about a service, I received a fail notice on their test - over two months after I took it.

Any company that assumes such a list is accurate you probably don't want to work with anyway...
Does NOT surprise me with DSG . . .
they really do not care about their MT's, and yes, I too was one of their biggest defenders until they turned on me. I was very hurt by it after all the loyalty and hard work I gave them. They do not appreciate it.
well i may be in for a surprise
but in my year with them, I find them to be very stable, with a consistent workflow. I do have several accounts to draw from, but I'm really surprised some of you have more than a rare problem with this.
It does not surprise me
at all. It is Indian owned and run. Keystrokes has 100% US staff (even tech support is here), and the owner is adamant against offshoring her work. Cardioscribes was probably just trying to avoid holiday pay for the US MTs. You'd think the Mumbai incident a while back would have taught doctor's offices a lesson about that country but I guess not :(
I was also taken by surprise...

but it seemed like a lot more than $30.  I took out family coverage on the new insurance and, since they hadn't taken the premium out before, to have it doubled the first time out seemed like a big chunk.  To add to it, I just got my card on Saturday.  I didn't even know the insurance coverage had started yet!  To go back and pay double since June 1st for coverage you didn't even know you had IS quite a blow.


Oh well, two more paychecks to go before we're out of the hole.   :)


Would not surprise me in the least. Something is coming not sure what.
:
Wouldn't surprise me any
If they have "QA to QA the QA'ers," you can bet that each step of the QA-ing will have the QA'ers who are QA-ing the QA-ers who QA the MT finding all the work "they" didn't QA to be crappy QA-ing.  LOL
It wouldn't surprise me at all.
nm
Not yet, but it wouldn't surprise me at all. sm
Have received more than 1 email regarding their attorneys and posting on this board.
Wouldn't surprise me to see that being s/m
1 cent per report.  After all...why should you get paid for typing yes over and over.  Before someone pounces on me I am definitely being sarcastic but still it wouldn't surprise me the way some of these MTSO suits apparently stay awake at night thinking up new ways to screw MTs.
no raise, no surprise
I think I should have had one a year ago myself, but dared not ask because of the economic situation starting to cave and as bad as I want to ask now, I still feel the timing is not right. So many are struggling just to stay afloat and/or profitable.
I agree. It was a nice surprise! nm
x
What about these surprise situations with Transtech? --

Hard to compare to a normal job, as you are trying to do.  When there is no work at TT, they send out emails not to contact the office.  Of course, there is no pay, yet we reported to work on time ! These are always surprise situations to TT's at-home employees.  Good companies do not treat their employees like this.  You report to work and you are not sent home without pay. 


TT is not the only company that treats their MT's like this -- but be sure to compare apples to apples !!!


Don't compare us with away-from-home jobs. Ex-MQ'er, your time is coming for being out of work.  You are new right now with TT and have nothing to compare to yet.


oh yeah, like that's a big surprise, gals
FN's greed shining thru their friendly facade.  Over-cover an account, make sure you don't earn enough, but they sure do.  Those of us who tried to warn everyone that they always ran out of work were basically told by posters on this board that we were not given work because we were not good enough and they were phasing us out, which was certainly not the case.  They just over-hire.  That way, their TAT is met, but the MTs don't earn enough to make a living.  And now, the bait and switch of going to VR?!?  They've got nerve.  Leave the ever-sinking ship; start warming up those resumes and bail out.
It caught me by surprise too -- I'm right there with you. Fortunately, I have a 2nd job sm

so that helps take the sting out a bit.  I love the people and love the company, but I do not think maybe they realize what a big shock $30 can be sometimes.  To me, the more fair thing to have done would have been to say something like effective next check, we will be taking out double premiums until we catch up or whatever.  However, cannot unring a bell.


And I have always been a bit disappointed that they wait until the following Monday to pay us instead of that Friday, but for the most part it is a good company.  Seems like all of the MTSOs hang on to their $$$ as long as they can -- guess the interest is better in their pockets than on our paychecks.    I was stupid and am now waiting a month to get paid for work I did for a woman in Virginia.  Chalk it up to lesson learned.


Good luck to you (and me!). 


No surprise. We already knew this. Suprised that others are
x
I guess my point was that it wouldn't surprise me if they DON'T know the law. sm

Because of who is in charge of it.


Nothing surprises me with them. Fake it till you make it.


Obvious lack of reading comprehension (no surprise there)
I am not management. I do VR; the term 'these people' refers to those who refuse to even CONSIDER doing VR and would rather jump ship than learn.

Honestly, I wish EVERY account at TT would go to VR to weed out all of those who can't comprehend a simple post. I'm not surprised so many of resist doing VR; the lack of reading comprehension which is vital to VR is obviously missing in many of you.

Sheesh, now I know what my dad meant when he'd refer to someone being 'stubborn as a mule' or 'head as thick as a rock', lol!
It wouldn't surprise me that the co. didnt want to pay extra for something that helps me but coul
:=
This shouldnt be a surprise. The owner herself posts on this forum all the time when KS is attacked
sad but true
Doesn't apply if your OSI account doesn't use Ichart.
It is the Ichart only for OSi where you are cheated.
TT doesn't pay for spaces or ExText doesn't
nm
That doesn't fly - KS doesn't offshore
nm
He doesn't trust VR, or doesn't trust his MT to train it correctly?
Or perhaps his MT(s) has/have been filling his head with horror stories about VR and how it is a lawsuit waiting to happen?

Personally, I don't see any reason an M.D. would not trust a VR program, unless he's seen the products of a report edited by a less than competent MT who didn't do their editing job appropriately.


okay, that doesn't really help. I really need to know
the major city that is near you, how far away it is, and also put the next major city to you. For instance, if you live in kissmee, florida, you would put Orlando about 30 minutes away and Tampa about 45 minutes to one hour away.
TH doesn't. nm
xxx
It doesn't mean anything now though.
I don't care if I got anything, but if it didn't come until all the posts about not getting even a card, it just doesn't mean anything.  
for CMT...CMT really doesn't mean....sm
a heck of a lot, as I know plenty of CMTs who make errors (just like any MT who sometimes does), errors like  typing Port-A-Cath as Porta-Cath.  For decades, *CMT* yielded NOTHING extra $$-wise.  Today that is changing a tad.
It doesn't get better than this! NM
.
And if you think she doesn't already know, I
p
It doesn't seem so to me. SM
I was told that my account would be 50-60% ESL, but I don't find them too difficult. As well, there are lots of normals to look back on for help if needed.
It doesn't take me any
extra time. I just write down the job numbers while they are downloading. If I was having to actually take time out of work, I don't know that I would do it!
It may well be, but it sure doesn't sit well.

Doesn't matter to me either way, I'm not staying. 


MQ doesn't either.
x
Maybe she doesn't have the exp in ...sm
the area they are advertising on the job boards. Maybe she doesn't have the years of exp they want. There could be many reasons why she hasn't obtained another job. Maybe she wanted to give this one a fair chance. Who knows?
doesn't have anything to do with that..
how many companies state a minimum and overhire so you end up not making your lines? It does not mean Synernet does not do the same thing. Have you worked for them? Do you know this for sure?
This doesn't add up...
I read the article.  It states, We have 1,000 domestic transcribers and 600 in India.  Now, why do they need 600 transcriptionists in India if only 15% of the work is being sent to India?  So, it takes 600 Indian MTs to complete 15% of Transcend's work and 1,000 American MTs to complete 85%.  Either the Indian MTs are very, very slow (and how is that cost effective and how does that affect turnaround time and quality) or they are sending more than 15% of the work to India.  Take your pick .
That says a lot about you then, doesn't it.
Why on earth would you find entertainment in MTs taking a pay cut to do VR and being low on work, etc. Sigh.
From the looks of that ad, it doesn't appear that
N/M
I believe and to anyone who doesn't sm

she tells the truth here.  It's so sad that they are doing this to us.  Those who stay will probably be people who are the 2nd income in the home, not the main breadwinner.


You mean she doesn't post her name (nm)
x
That doesn't mean it was sold...
there are many reasons why the accounts/offices are going through closure/moving.

If contracts are not renewed, then not only will the account be finished but if that is a significant percentage of work for that office MQ may choose to merge that office with another for cost savings.

All I know to believe is what they have told me.
Well that doesn't say much about the company
You've been there 4 months and have 5 accounts already?????  That tells people that they run out of work consistently otherwise you would be working on 1 account and have a backup, maybe 2.  I've been there years and didn't even get my secondary account for almost 6 months because the work was so heavy on my primary account.  Things have changed.  The turnaround is so great they have to continually overhire.  The only thing I have to say is think about why you were hired at 10 cpl.  You're training the VR that is going to be cutting that 10 cpl to 5.5 cpl. If you're happy earning 5.5 cpl doing FULL editing that's great.  Maybe you weren't there when the CEO was saying that the people who do really well on editing are not high producers in typing and vice versa.  Those who have a hard time doubling their lines in editing are the ones producing 350-400 lines an hour in typing. There's no way they can make 700 lines per hour doing FULL editing.  So if you're doing great in editing, you're not that great in typing...you're average.  If you're a high producer in typing, let's see how happy you'll be when making 5.5 cpl for producing the same amount of work.
This company doesn't try either
They have not responded to their employees directly ... instead they put their comments anonymously on this board.
Best pay, doesn't always mean the best company. sm
You could make $0.18 cpl doing ESLs all day long and run out of work. That being said, how much would you make really if you can't do ESLs or there is no work available.

Everyone is looking for something different in a company. My suggestion is to write down what it is you are looking for, line rate, steady work flow, schedule, pay periods, etc and seek it out.

Good luck to you.
Stop saying that just because someone doesn't
share your opinion they must not get the reports you do, must not get the dicators you do, must not be an MT, must not...must not...must not.

Some have a different aptitude for this work. Others have a different OUTLOOK on the work and on life.

You're not the only MT there. You're not the only one with your outlook. Just because someone works at MQ, however, does NOT mean that they MUST feel like you, get the same work you do, etc. I get difficult dictators and reports a LOT but I don't complain about it. It's part of the job.

I really hope you can find something you are comfortable and satisfied with. I wish you all the luck. Please work ardently at doing so.

Doesn't matter
They won't have the work anyway! They just want to keep EVERYBODY on standby constantly.
She doesn't. That is the beauty of it!
She is sick in the head and likes to pretend that she knows everything. That's what everyone on this board does.
It doesn't matter anyway
We don't have any work now, so no work later will be no surprise.  Have been working for 3 hours and have been able to "snag" only two reports. 
A company that doesn't ...sm
test? CMT, 16 years experience including transcriptionist, QA, supervisor/trainer. Tired of all the companies that use mttest before they will even talk to you which takes up my time - only to find they don't pay very well! Are there any companies that wave the testing if you have the experience and great references?