That has been known to happen. companies scratch each other's back. nm

• When it rains it pours. Second job offering bonus. FT job offering (sm) - Anon
  • Sounds like you work for the company/account - me
    • Transtech ? huh ? - Hospital census went up in a hurry, didn't it?
      • You are so paranoid. If you don't like TT, why don't you - Newer TT'r
        • But I think this is the poster who got fired and keeps posting crap(sm). - Just a guess, mind you
          • It's pretty bad when a TT employee gets fired - Best company to work for ever NM
      • This is why I'm glad I belong to a private forum - Pam I Yam
      • I work for another company with this situation - Not Transtech (NM)
        • Same here. nm - me2
          • Me too - Transtech was never mentioned by OP - NM
            • TransTech does not - nm
              • They (as far as we know) do not offshore, but - Transtech does outsource
                • they have - nm
                • I do not mean to be - nm
                  • That has been known to happen. companies scratch each other's back. nm - anon
      • Diwali 5-day celebration and suddenly there is more work - sa
      • H-m-m - pray tell, what holidays would these be? - nm

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happier.  I am on a different account then the first time and it is as if it is a different company.  I have a great lead who leaves us alone most of the time but is there when I need her.  It showed me that you can have a different experience within the same company.

I have to say that in the few weeks since they have the new office, it is much more organized probably because there are a lot of people there all the time.  I had the pleasure of speaking to the new HR manager who was HR at a hospital, got my questions answered about insurance as I am going to full time and had a live voice pick up the phone.

Not all change is bad.  This is one company that has changed for the better. 

The accounts weren't too horribly bad.  The reason I ended up leaving was because slowly but surely they began to inch closer and closer to paying QA by production.  When I first started, the quota was something like 30 reports a day.   We simply had to make sure that we QA'd all reports that were close to being out of TAT first and then do the rest.  Then, my supervisor left and they hired a new one who immediately called a big teleconference meeting and said we had to up production to 60 reports a day.  Then, they started counting lines.  Which was fine because they were still paying hourly.

Next, there was an MT who used VR software because she was blind - yes blind.  Again, when I first started, I was told we had to edit her entire reports because she used the VR software and we had to make sure that everything was correct and made sense.  Then, we are told only check the blanks.  I wasn't comfortable with that and I continued to completely proof every word.  Then I was called on the carpet not because I wasn't meeting the production quota, but because I was ONLY meeting the production quota.  I told them I was proofing all of the MT's work that used VR, I was told that no one ever told me to proof every word of the VR reports and that I needed to fill in blanks and move on.  When I voiced my concerns, I was told that was my job, to fill in blanks and I should move on and strive to product above the standards.  Next thing you know, rumors abounded about changing the QA staff to being paid on production.  So I left. 

There just seemed to me to be too little concern for quality and more emphasis on quantity and I just didn't want to be part of company who would take money out of my pocket just to line their own and that's what they were doing by putting QA on production.  I also am not comfortable with the job of QA being thought of as a blank filler.  There is much more to the QA profession than just simply filling in blanks. 

I don't know if Transcend ever did start paying QA by production, but I could see that the idea was being floated there.  Maybe there was a enough protest that they didn't change from hourly. 

Good luck to you!

.....at the end of 2004 into 2005 that did happen with my company.  It was not an issue of the company not being able to pay, they were trying to get set up with direct deposit at the time.  I was a fairly new employee and my first check arrived without problem.  My second and third ones did not arrive but when I brought it to their attention, they immediately wired the money to me.  Once all the paperwork and computer set up was taken care of for direct deposit, we've had no trouble since.  I was rather upset and concerned at the time too, but the people were so down to earth and kind I just knew they would make it right and they did.

If you'd like to email to see if we are talking about the same company, please feel free.

you must use their computer euipment?  TIA. 

eventually NO American MTs or QA people worked for any MTSO, and American MTs were ALL independent contractors?   Hospitals and clinics would have only 2 choices:  

1)  A cheap MTSO, which meant 100% Indian transcription and Indian QA, or

2)  Using ICs for their all or certain portions of their work.  Possibly several, sending cardiology to cardiology IC specialists, radiology to radiology IC specialists, etc.  It would cost them more up front, but the work would be far higher quality. 

Black or white.  ONLY choice.  Obviously some would go with the McMTSOs, but don't you think the more highly respected clients (large clinics like Mayo, Scripps; teaching hospitals like UCLA, etc.), would want the quality and accountability of an IC?

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