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Serving Over 20,000 US Medical Transcriptionists

That explains my unanswered phone calls. nm

Posted By: Nashville MT on 2005-08-07
In Reply to: Not anymore. Martha is gone. NM - BG MT

xxx


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phone calls
Is anybody transcribing for Steve who had the 15,000+ 3-5 minute phone calls between docs and patients, I believe? Just wondering if your making good money or not? Thx
phone calls
Oh my God I am and no I'm not making good money. I wish I had never started this job!!!How many did you get? I got 500 and I have a full-time job?
well, what do you want...phone calls?
They have to get you when they need you somehow.
Make the right phone calls and report her
xx
It took me 9 weeks and 2 phone calls to get my check.
I had to leave voice mails and no calls ever returned, but I finally got my check.  I knew someone who was still waiting after 12 weeks. 
company does not answer e-mails or phone calls

Hi guys,


Just wondering if any of you have experienced this.  I use to work for this company full-time.  I went to part-time because we were running out of work and I decided to go back to school (because I am tired of this game with having work and then running out).............


Anyway when I dropped to part-time, my insurance was cancelled (which I know happens) but the premiums are still being taken out of my check.  I have 2 checks now with those premiunms being taken out.............I have called payroll and left e-mails (this lady never responds)............now I am thinking this illegal...........


Feedback please.  I would like to stay on with this company part-time but...........


All of the WORK RELATED emails, IMs, phone calls, etc...sm
Up until 05/13, I was a production paid MT that was expected to work a very structured, 6.5-hour shift that was to be performed from 9a-4p. HOWEVER, the constant disruptions that came from my supervisor and other staff members (mandatory IMs, emails, phone calls, on-line meetings, etc) was considered non-productive and had to be made up. It took me 8 to 10 hours a day (on a good day) to get in 6.5 hours of transcription! I was then accused of not sticking to my schedule because many of those hours were done in the evening (after the office went home) and I was finally left alone.

Could you even try to imagine anyone else (regardless of profession)being told to stay after their shift was over to make up any time spent performing work related tasks? It doesn't happen and never will!

Why are we expected to be so grateful to be at home when the only difference is demographics? Oh, and maybe a water cooler...


Rather than all those phone calls, why doesn't MQ just do things legally and mail out

defining company policies and procedures, benefits, etc. It seems they just don't want to be legal and upfront with their MT's.


What company does not have an employee handbook outlining their policies and procedures, etc. As of late, MQ does not put much of anything in writing -- even the supes will not respond to our questions by imail, but always calls us back via phone. These phone calls really need to be recorded when this happens. Telephone conversations seem to be all the proof of ANYTHING that we MQ MT's have anymore. Have you ever heard of a company that will not respond to emails. MQ has gotten really bad about this in the last year or so. I would much prefer a company to put things in writing.


Posts from Aug. say hounded by phone calls all day, micromanage your time, and
s
Well, I never heard back from them, even after I sent tons of e-mail and personal phone calls
And, I am sure I nearly aced the test. Very simple.
In spite of the unanswered emails...I say give them a try.
I think DSG makes for a good backup job.
Well put...the emails going unanswered has been a problem for a long time...
and I have been gone for over 1 year-and-a-half now...the friends that I still have there say this is an ongoing issue...
that explains
the quality of their MTs work!. 
Well, that explains it!
You have to work like that in order to afford the coffee at Starbucks!
Well, that explains a lot if it is them....

BTDT, no thanks!  


Oh, its you! Well that explains
You have got to be the nut case who lost her marriage, her health, her BP, her back, her everything and her life due to the fault of subcontractors, we assume.  Had I known, I would not have wasted my time.  Seriously, you are brain dead, flat lined.  The entire thread to which I am responding is directly about the woman subcontractor that starts with a T. Now, call me wicked brilliant, but I was able to figure out the connection to the 2 solid days of bashing this woman and connect the dots. Your dots, however, are obviously not connectable, nor are they probably even dots anymore.  Realizing that its you, I now also realize fully the futility of trying to have an intelligent conversation, and bow out as everyone else has done when you hop on a thread with your clever dialogue.  That's why folks are feeling the need to restart the conversations - you jumped in and totally confisculated the entire subject matter!  So, my silence does not represent your victory by your keen observations and accusations. I am not TTD, I don't know her, I just no dialoging with you is a total waste of time and energy.  Buh Bye!! 
Thank you. Probably explains why
the work load is so light.  From these posts I gather I work on the platform that lost the account. 
That explains a lot
I've been sitting here wallowing in one of the last days I have of typing this account at this pay rate yet somehow I can't seem to get the lines to come. Of course, it wouldn't surprise me to find that they've found a way to fudge the lines, too...maybe stretching it to a 70 count line. Paying less for typing more...the new Desi American way.
or spaces which probably explains the
discrepancy.
Well that explains it. Florida is the sm

biggest ripoff there is.  Everything is twice what the rest of the world is.  I used to live there, totally ridiculous.  If you're not in a city, you might check with your county farm bureau as a last resort. 


OMG! That explains it, then. MQ mgmt, and
ex-management are literally scum. After that enlightenment, I wouldn't say I was smart to send MDI-MD packing, but rather my MQ disgust radar was going off, and I didn't know why. Isn't that bizarre? That happened to me at another company a while back - one I was checking out before leaving MQ, and I accidentally recognized one of the names of management on a group email, and inquired. Sure enough, it was a company started by all ex-MQ mgmt. I tried to stay the course, but it was just the same old BS under a different company name. So sad, as I had heard great things about MDI-MD as well. Thus, my willingness to give them a shot. That's really a shame. Lots and lots of MQ MTs left MQ for them as well, and I know not many of us can handle any additional financial hits right now. So sad. People get the courage to leave one monster, and end up in the monster's spawn. Sorry if I offend anyone, but if you know MQ, you can relate.
Well, that explains a lot of things - none of them good.

Ahhh, only been at it a year, that explains it.

Oh, well, that trust fund explains how you can

put up with VR!  Thanks for the truth, FOR ONCE!  Yes, you see, when I win the lottery, I will be able to afford to do VR too!  I'm waiting for that time, which I am sure is just around the corner, to learn VR. 


 


That explains it. I remember that test. Who....sm
the heck cares how many lines per minute someone can type. Many of us here could type pretty near that fast if we could figure out how to transcribe from the written word vs dictated word. Most of our brains are not wired that way. It was a really ridiculous test for MTs. I want to know how many lines per hour you can transcribe from the dictated word. Most doctors don't dictate 100 words a minute.
So that explains why her experiences are totally
different than anyone else who works for Transcend on the BeyondBelief program. Unbelievable the number of glitches on that platfom that never seem to be resolved.
Worked on C-phone for 10 years with 1 phone line
nn
That explains it, yesterday I had no work, this morning DS on today's date. NM
xxx
Please everyone, read the post made by Tammy Johson above. It explains everything.
/
C-phone - I purchased a c-phone from someone in Oklahoma but never got it. *sm*
First she told me her grandmother died. Then she told me she mailed it. Then she told me her daughter was having chemotherapy. Call me naive, but I thought she was sincere and cannot imagine anyone using their daughter as an excuse. If this is the same person from Oklahoma, I sure would like to know about it because now I want my money back.
I guess this explains part of the reason we keep running out of work. My office lost a lot of huge
accounts in the past year.
I don't have a second phone line ... cable modem for the internet, regular line for my C-phone.

If anyone wanst to get through to me while I'm working, they have my cell phone number.


And, as I said, some accounts are using wav files -- no doubt soon all of the accounts will convert.  Hope so ... would make it easier (less expensive) to work when traveling.  :-)



Lots of good companies out there -- hope you find one that fits :)


 


 


I tried it, but it kept dropping my calls. nm
nm
Ah, so you are the reason I got so many calls
about my schedule and getting stats assigned to me allll day long!!  LOL!  You know who I am, basically in the same boat, and that I applaud them for the same understanding you described
conference calls

I hate them, hate them, hate them. 


I have worked a few places where conference calls were utilized and INVARIABLY they covered things that could easily have been covered in a memo, in a couple of paragraphs even, only the call would last half an hour to an hour.  They were always a COMPLETE waste of time.   Paid or not, they were just unbearable. 


Conference calls
This just goes to show that not all things suit all people. As for me just give me the work and LEAVE ME ALONE! If there is something I'm doing wrong by all means tell me. One of my new accounts I WAS doing something wrong because I didn't understand how to attach a deficiency. I received a very nice e-mail telling me how it was done and I sent back one saying to let me know if I was still doing it wrong. Got back a very nice e-mail (from Q.A.) telling me to do #1, #2, #3. I got it. Nothing more needed. As for conference calls, I MIGHT tolerate one once a year, IMHO a total waste of my valuable time. I'm happy for you that you went back to your former employer, by all means BE HAPPY, whatever it takes.
No more calls, please. We have a winner.
nm
I thought in one of the calls they
said we would be staying on the accounts we are on with the same platform!? I must have totally misunderstood that... Did anyone else think that, too, or was it just me??
how do you get calls from "all over the country" sm
if you don't advertise or anything? Wow, you must be out of this world!
Has anyone that has posted your resume on here ever gotten any calls out of it or what should I
expect.
Poopy.. why don't you just tell the person that calls
that you already worked 40 hours for the week? Is that so hard?
LATE NIGHT CALLS

Call blocking instructions are in your phone book.  These vary from company to company.  Check you phone bill and see what numbers they are using (probably more than one line there).  If this fails and they keep calling (imagine how many lines they actually have) then send them a formal letter stating your problem with their phone harrassment and the exact days and hours of their callsand cc it to all their clients.  Maybe they are hurting for transcriptionists and hope you have changed your mind by now or that, gee, now that you're awake you might as well type?   If anything, this should cure you of them forever and everyone who read your post will remember!  I once had a friend (actually a really nice lady) who had a similar problem (although ot with SPi) that went on for a year.  They woke up her kids and husband, her dog, her cat and she looked so bad from lack of uninterrupted sleep.  That  was in the olden days before caller ID and call blocking.  She finally had another friend convince her to hand out THEIR numbers to car salesmen and insurance salesmen, etc.  That was really harsh, but the calls she got soon stopped and it was apparent that because they stopped that all along they were consciously and deliberately calling her.  Another tactic might be to change your phone number.  Good luck. 


Yes we got paid for conference calls
.
I always get paid for conference calls.
xx
Well, we seem to get nothing but pladitudes on the conference calls, sm
so honestly, I was hoping to get some sort of info on here. There are a lot of DSGers who are upset and frustrated and could very well jump ship. Then they will have no one but newbies and what will that do to the TATs. I seems to me that a little honesty about what is going on and what is being done about it would go a long ways towards fostering loyalty. Of course, that is just my opinion.
Yeah, the recruiter calls me up,
calls me by my first name and starts chatting. (I wonder who on earth she is?) When I finally establish that she is an SGS recruiter and start asking serious questions she becomes rude and I tell her thank you but I really am not interested. Guess she forgot to go to charm school.
When I worked with her, she made calls

to people when there were backlogs to get more help.  She used to ask me what she could do/offer me to get me to come onboard full-time, so I always figured she was in upper management in order to be able to offer that.


We find out how much of a pay cut on the calls tomorrow.
It'll go the way of the others, no more than 50%.
Not always an option; my supes don't want calls at either of my MTSOs. nm
nm
Sounds a lot like the Webmedx conference calls.
1
The short answer is because we get the backlash from these. We get calls from MT's who sm
have had a bad experience somewhere and act like we owe them the world, even though we have never even talked them before. I don't lurk on this board. I come here for information and make posts and help on the word boards. I come to find out about changes such as new equipment and software and opinions on different software.

Perhaps we are all generalizing too much. My request would be for MT's to realize that all companies are not bad and while you may have a bad experience somewhere, it does not mean that you will have the same experience at my company.

Generalizing all Mom-and-Pops together is also not fair. Everyone has to start small and some of us plan on growing. Right now, I have 20 MT's but I want to double that or even triple that and I come here to find out the best ways to get and keep employees. It would be nice to ahve someone come to me and say that they are looking for a change without assuming we are going to be as bad as the company they just left.