That's a shame. It sounds like things have really changed. sm
Posted By: LTMT on 2009-07-23
In Reply to: low/no work - also frustrated
I was there for 5 years and always thought that D really cared about providing enough work for everyone. Maybe all of the industry changes have caught up there too. I hope things turn around for you and everyone else. Although I do not have a family, I am my only source of income, and I know how scary the no-work situation can be.
Good luck!
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Evidently things haven't changed since I left. Sounds like they've gotten worse - LOL
nm
What a shame, I had always heard good things about QT Medical. (sm)
I hope they had been kind enough to forewarn their employees or at least provide severance pay. Good luck to all their people. Many people hiring hope you all find a good home quickly.
Unless things have changed, no, you have to sn
use the Bayscribe spellcheck.
I see things have NOT changed there!
SOS - same old stuff, different company.
Maybe things have changed
for the better since the buyout last year. But, what you describe is not what they sent me in their information packet.
things have changed...
They did have Future Net when I was there, which is the best platform the have, but they had other accounts there were still on the old DOS Word Perfect, which seemed weird to me. Anyway, the ASR must be new. There was slso a lot of game playing going on when I was there, which is an understatement, and I will just leave it at that!
things have changed...
I had been with Focus since May and there were the American employees, as far as MTs and staff, but most of the team leaders were Indian and I am sure they had the Indian MTs as well. In May 2008 all the American MTs received letters that they were bought by Nuance and that all ICs would have to become employees. Just recently, all of the Indian team leads have been let go, so I am not sure what this means, but it does not appear that they are Indian owned anymore. The funny thing is prior to this a whole American QA team had been let go, so very confusing. The Indian team leads are being replaced with American tead leads now. I had no problem with having Indian team leads, as they were great to work with and respected our work. I did not have a bad experience at Focus during my time there, but the changes going on now are confusing and I am curious how things will turn out. They were my first company, so I wish them the very best.
I hope things have changed -sm
I worked for Edix too, and although I know some people weren't treated well there, I felt I really was. I had a really great supervisor. I just wasn't able to make money with that system. It was too slow, so I left after only 3 months.
Well, things have obviously changed in the last couple...sm
of years since you have been gone. Didn't seem to me that the right hand knew what the left hand was doing and just horribly disorganized. Sad testimonial of what is going on in the MT field as well as all over the US in all fields!
Things have changed since my last post right above yours here.
I let them know I was not making money and they started training all over again on a different account. I did not want to start all over again so I went full-time with probably the best company on this board and won't look back. Forget about struggling, and just putting up with something as I mentioned above this post (right above yours here), accept nothing but the best... and don't settle no matter what you do. No job is perfect, but there are managers who don't cheat as well. Go for the ones who don't cheat. Good luck to you.
I work there and things apparently have changed since you were there.
Not all the people you named are still there nor is the dental plan Delta. It is Guardian. Insurance is excellent.
Now, they hire employees and not ICs. They do that for a reason. They can better schedule and meet TATs that way. I think employee status warrants meeting your hours, but what I do know is that they do allow some flexibility and if you need it, all you need to do is say it as long as it is not 12-hr flexibility. If you have to run out and get the kids, tell them.
This company is a good company. The people are quite nice. Their QA staff is good. They do follow the BOS to a tee.
It's a personal choice, but if someone did not at least check them out, I think they are missing out. They are very good. Best QA staff I have ever worked with.
Maybe things changed since I quit there because I refused to buy
the equipment. It is not just a router, it has to be a Cisco router, Cisco modem, etc. And don't fall on the floor when you see the length of the gross lines, lol.
I am so sorry to hear that!! Hope things have changed
for your sake:( Terrible co. IMO
Very happy when I first started but things have changed -
I believe they have overhired and all the accounts are running out of work. There is a lot of demographic stuff to do too so that slows you down a lot. Pay per line isn't great but they do pay PTO in a fair way and I like the platform they use. All in all I'm still happy if they weren't running out of work -I will just have to wait and see how that goes.
You're welcome. As I said, this was 5 years ago or so. Things could have changed. sm
I would just be careful. They used to have a woman in the office named Crystal. I would call and tell her I had run out of work, and she would just laugh and tell me to take the day off! How nice ... except that I needed the money. In all fairness, though, I am sure they could not have stayed in business and kept employees if they kept on that way. I read awhile back that if you pay $20 each check or something like that that they will Fed Ex your check to you, so maybe they are trying, although I don't think you should have to pay for it.
Good luck in finding something. I know what it is like to be the sole source of income. 
so your point may be that things haven't changed.
nm
Did any of you try emailing or calling D herself? Perhaps things have changed sm
since I worked there, but it used to be you could talk to her and she would listen and make things right if she could. Maybe she is not as much involved in those things anymore and it is mostly C handling things. It just seemed worth a shot. It is sad to see so many people unhappy and scared for their livelihoods.
Good luck.
My how things have changed. I am now drowning in work from
the new clients, I guess, and they are bringing on two more this week. Hip, hip, hooray! Might even get a bonus!!!
Unless things have changed drastically, they are NOT nice to work for.
You will get calls at all hours to work, mostly because no one has enough sense to realize that there is a big time difference between the east coast where they are and the west coast where I am. I routinely got calls from Rose between 4 and 5 a.m. to see why I was not working when my schedule was for 7 a.m. pacific time. The accounts were awful. And the recruiter is just that - do not believe all the praise and glory she heaps out. She may be sweet but don't fall for her line of bs.
Search the boards. Things have changed for the worse, IMO. nm
x
Everything I read suggests that unfortunately things haven't changed...
at that time the Suits were making promises ... like a 2-hour TAT on all WTs ... and they were willing to allocate as much manpower as possible to win the contract ... it was nuts.
Well sounds like nothing has changed. I work there now and it is exactly as you say.
Not sure how long I will stay. I wonder what kind of turnover they have with the lack of work, poor sound, etc. You would think they would get sick and tired of training new people. Their accounts arent what I would call easy accounts to learn. I guess it works for them or they would change their ways. With all the complaining these hospitals they have do about things you would think they would try to keep good MTs. I have never worked for a place with so much complaining about crazy stuff as they people do.
Sounds like they haven't changed much since they were Edix.
That was the biggest waste of time for me. I literally would be at my desk on and off for 12 hours to try to get 8 hours of work. We got the same excuse, holiday slowdown. BS is right! Hello! Halloween is not a holiday that people take off and vacation for. They were sending as much of that work to India as they could. Of course they asked us for a list of the worst dictators on our account, which we foolishly provided. A few weeks later, that is all I would get, the worst of the worst. They sent the best dictators to India, and we had to fight for the scraps of crap that was left. Get out, get out now, don't wait. Best thing I did was quit that job. It will suck you dry, monetarily and emotionally.
I can see a lot of problems in this way of doing things. That sounds to me like everyone's work i
up for grabs so that would push those MTs that have their acccounts grabbed up go onto other accounts. If you think this doesnt affect quality I think you are totally crazy. There are a lot of people that simply cannot do a good job on accounts this way and they are very good MTs. Very bad way to do business. I am sure quality is hughly compromised. It is always always best for quality and line counts to keep people with what they know. Even the hospitals can see who is in there and they know there are a lot of unknown MTs in their accounts and if the quality goes down or a lot of work is tied up in QA those hospitals are gone to another company.
From the sounds of things, you'll go broke waiting
your resume. From the looks of things, it sounds like there is more crab grass than green grass in that Keystrokes pasture. Those who want to pay for equipment while being an employee can go ahead with their bad selves. That would be the number one  for me. As an employee, they should not make you pay for your own equipment  . Just put me in a  if you think that Meditech is a great platform. That program is all kinds of outdated and NOT  friendly at all! Okay, I've had my fun with the smileys!!!! Have a great day! 
The owners haven't changed, MT supe hasn't changed
I've been in their office. I know the people. It is a sweat shop and you will never be paid a decent amount or get respect. You won't know which is a good or a bad day for the person you report to until you literally get yelled at.
They have to offer bonuses because their reputation is that bad and nothing has changed. You may get work that has been recorded 3 times from some of the worst accounts you could ever imagine. They take accounts no one else will touch. That hasn't changed.
Shame, SHAME on you people
for putting the MDI/Transcend people down!!! When the offshoring, mergers, sales, etc. knocks on YOUR door, as it surely will in time, will you still be so self-centered? I am glad the moderator is allowing them time to discuss their plight and I am reading every post and thinking what I can do to help. I am only one little person but I'm speaking loudly about the MT industry to anyone and everyone who might be able to help. I spoke this morning with a person who knows an MT who works for one of the local hospitals that has their MTs working from home. This person told me they are ultraflexible and the MT she knows takes time off to go for a massage. I left my number with our mutual friend and asked her to have her call me, I would like to find out how they have made this work. Sure sounds like going for a massage beats sitting around waiting for work from some MTSO and imagine the flexibility allowing her to do that! I also spoke with an MT who has worked for one of the BIG MTSOs for over a dozen years. She is not willing to trust another MTSO so she went part-time with the BIG one and took a full-time job waitressing where she says she makes much more money. She is so far behind she is in fear of having to file for bankruptcy! Now THAT is pathetic. If she can't make a living in MT anymore it is doubtful anyone can under the current working conditions. I know nothing about MDI or Transcend but those aren't the only MTs who are suffering for lack of work and it seems more are in the boat every day.
Please have patience with these, your brothers and sisters. You may think this can never happen to you but I assure you it CAN and more than likely WILL sooner or later.
So if you have a question you'd like to ask, fire away, I'll answer if I know the answer.
Shame, Shame, Spheris
I just noticed on Spheris's new CS platform on one of my backup accounts (one that happens to also be offshored to India), that not only is a patient's SSN available, birth date, but also the home address and personal phone number. I've never understood why a SSN has always been available, since it is never used to identify a patient, but now all the other personal info is available on this particular account; however, is not available on my primary account (which interestingly is not offshored). I am absolutely appalled that Spheris has made available all this private information, and none of it is required to identify a patient in order to transcribe a report, as the patient is only identified by name and/or account numbers. It scares me that a patient's complete identity is available to any disreputable person with access and willing to profit from this info.
They changed buildings so maybe the phone number also changed...
They are still going strong...
that is such a shame.
I have lots of work. What kind of account were you on? The platform I am on is great and the sound quality is the best I have ever worked on. When it did start to get slow for me, they gave me another account and then told me I could have another on top of those 2 if I needed it.
Funny how things can be so different for people.
The shame is that many of your
colleagues who are scheduled to work do not hold up their end often forcing the company to add others to keep the work covered. It is a shame with fault on both ends of the stick we keep poking each other with.
And it would be a shame if somebody.....
ACTUALLY put their real name on here and had enough maturity to say who they are --- Gee! If you mean what you say, you shouldn't be afraid to say who you are especially if you are legitimate. And if you are legitimate, anybody that has any common sense would know this is not how you take care of a problem - in a grown up world at least.
None taken.....it's a shame, isn't it? nm
:(
What a shame
I worked for them when they were HealthScribe and I hated them. I left as soon as my 6-month sentence was up and I never looked back. I was hoping that with the Spheris merger things might have gotten a bit better, but it's apparent they haven't. Reading this brought back so many memories (all unpleasant). It's really a shame - they give the transcription field a bad name. 
It's a shame, they used to be
very well respected. I worked there for a little more than a year and saw things happen that I did not agree with (training in Trinidad, etc..).
I never really had a problem with management. My first manager was promoted (she was great). The lady who replaced her...I think she bit off more than she could chew and realized that the position was too much for her. Then my team finally got a new manager and she was nice as well.
To me, the pay scale was not hard to figure out. It was based on lines per hour, QA score and how much work you sent through to QA. It was, unfortunately, on the low side. The account I was on was very good, so I didn't have a problem meeting my line count. I have heard that the recruiter they have now (who is not the recruiter that hired me) couldn't explain how the pay scale worked.
All in all I felt they were a decent company. The Trinidad thing made quite a few people nervous and unsettled. I was one that was uncomfortable with it. I thought the grass would be greener on the other side, but it wasn't. Honestly, I would go back if offered. I miss the flexible scheduling and the account I was on.
its a shame
that its happening and also the poor MT that have lost respect also.
Shame on him then!!
Shame on him then!!!
shame on you all
And you are NOT a class act. You are dishonest. That unemployment money comes out of my pocket (government = taxes). It's not money from Keystrokes. You were working; therefore, you don't deserve unemployment. (Duh!) I don't care if you got the account from hell. Too bad. Life's not fair. Move on and work for your money.
What a shame.
What a shame that any company would jeopardize the livelihoods of its employees for such obvious disrespect of the law and for a person who certainly has a right to live their life without the intrusion of their employer. Who of us can give 100% to their job if we have family and other responsibilities? It shows the extreme short-sightedness and disregard of common law that this man has. I hope that people remember this when they see his ads for employment and that hard working MTs steer clear of a company such as this. Ego that is so inflated as to think you are above the statutes that govern how you do business is just too much .. I hope this woman takes him to the cleaners! Her intention was to return to work. He has no right to determine whether or not she can give 100%, most particularly for such an owner, good luck with that!
What a shame
Such a shame that companies ruin their own reputations by permitting unprofessional ''Ms Nasties to run rampant. They miss out on some good/sharp MTs who simply refuse to work with unprofessional rude people with obvious issues. To put up with silly whimsical nit-picking QAs is bad enough, but rude supervisors who abuse their little modicum of authority is enough to make many an expert MT say thanks but no thanks and move on.
And shame on you
for making assumptions which have no basis in fact. No one squashed the crap (is gutter language necessary in your posts?) out of anyone. I was merely stating something that anyone should have known. And no, I do not work for MDI. Stating you had no work is not legally actionable, but casting aspersions on another's character is. And yes, I quote the Golden Rule and live by it.
That's a shame
sorry for your boyfriend's loss. :(
Shame on you WMX. Shame on you!
All of your talk about being bold and being better than the rest, I actually feel nauseated. You are no better than the rest. I am so disgusted with this industry and what you are doing to us.
that's a real shame
sorry to hear they sold out in such a huge way... they didnt used to think this way.
That's a shame but hang in there
I'm do a different platform/client, but I also hired in this summer, and went through a rough time at first. I talked to my supe, and after changing my schedule a bit and taking on two secondaries, things have become much better, and there's actually been OT on my accounts for the last few weeks.
Check the backlogs on the community page. Some accounts regularly have OT approved (its in the little box at the top left, who's approved for OT and for how long). Maybe you can get trained on some of those. Are you willing to change your schedule at all? My accounts consistently have certain heavier days than others, and before I was off during the heavy days. My supe asked me to shift my schedule and it has made a very positive difference.
And what a darn shame too, because if there
wasn't the MT no one else would have a job.
That's a shame about the increase
excited to be getting to work for that company. Keystrokes has a high plan too and are looking into it, but I've read that on here for over a year now. I guess I have nothing nice to say, so I'd better be quiet. Sometimes saying too many good things can jinx us! 
Shame on you, Karl
First of all, no need to yell.
You call MTs pompous? I think not. I trump your experience with 40+ years. Just as all other businesses, there are good MTs who do their job and do it well; there are those who care for nothing past their own paycheck.
I have not, and will not, knowingly work for a company who offshores so I have no first hand knowledge of the quality of MTs in other countries. Certainly they have the right to improve their living standards but at the expense of our AMERICAN brothers and sisters? I think not. Look at the ads on the Job Seekers Board. Hundreds and thousands of views on each and every one of those ads. This tells me that there are plenty of MTs, many perhaps newbees, in this country looking for and needing work. You say you are QA swat team. This tells me that the offshores need lots of QA-ing. So why not swat for people in our own country first? I will tell you why.....GREED....not only from the transcription companies, but from the suits in the medical profession who are only interested in the bottom line profit statement. And there are people like you who try to justify this
Again, I say shame on you for taking part in cutting opportunites for AMERICAN jobs and for being a part of the reason wages are falling. Maybe this has not affected you personally at this point but trust me, it will sooner or later.
Shame on them! What do they pay for abnormal ones?,,nm
It is a darn SHAME
WEBMEDX is a click. If you don't know someone personally and are not someone's friend personally, FORGET IT, they will trash you and think nothing of it...Great Job Today, On the streets tomorrow. They don't care who they hurt or who they Belittle. The QA mentoring is LAZY also.
It's a shame, too, Skunko....
I was really enjoying our intelligent exchange of information until the trollster came thru. I have nothing but respect for you and NightOwl and various other posters who contributed to this discussion. I love exchanging ideas and tips and always feel like I can learn something from someone else.
I gotta hand it to you, though, girlfriend...If I had to practically rewrite every sentence that came down the pipe, I'd be pulling my hair out! I'd love to see you have one day of good dictators and relatively clean reports so you could experience the difference. I think you'd really enjoy it. It sucks that there's so many 'cooks in the kitchen' and such a vast number of dictators at the Q that it kinda defeats the purpose of having VR at all :-( .
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