That's a bit misleading. It is NOT just the IT department. The techs sm
Posted By: Just the facts on 2009-05-29
In Reply to: I've worked there for over a year - Shannon
who allocate the dictation files to you nothing to do with IT. If you have a computer issue, they will get someone from IT for you, but Marie and the rest are not part of that department. The ENTIRE COMPANY is based in India. Yes, they hire American MTs, but the company is in India, and they at one point even lied to the MTs and said work was slow due to Christmas (this was in the middle/latter part of January), then one of the techs admitted they had outsourced to an Indian MT company.
They are not the worst company to work for -- the pay is decent and on time -- although I never cared for the way the work was allocated and I absolutely DESPISE the fact that they are now lying and misrepresenting themselves in their ads saying they are based in Kentucky. There is a residential HOUSE in Kentucky owned by the Indian owner. Why not just be upfront about it in their ads?
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Misleading ad
I worked for them for a couple of weeks not long ago (left because of the disorganization), and people should probably know that they do not as far as I was informed offer production bonuses, as the ad states. And I did not have assigned providers, I had a very large clinic 30-40+ doctors that was assigned to me, so I did lots of different doctors each day and did not ever have dedicated ones. It seemed just like when I work acute care and pull from a huge pool of doctors dictating discharges or H&Ps. Except I did not get to pull - work was assigned to me after having to ask the allocators for it.
I am not misleading anyone
Lay off means lack of work - you don't have to just let someone go because there is no work. Maybe they did not work out. We had a very successful (large) construction company, and this is what we were told by our attorneys who specialize in labor laws. We never laid off anyone, so maybe there is a law if you have over a certain amount of employees, which in our case was 60 - a layoff would be different. Being fired is different than being laid off. It is an at will state. I am not misleading anybody. Look up what laid off means. What all MTs need to know if you get laid off. apply for unemployment for crying out loud. If there is very little work apply for unemployment. You have a right to no matter what. Also as far as indepedent contractor - that is walking a very thin line by an employer.
Yikes, someone is definitely misleading others. I
that Transcend is still offering 3 cpl incentive to work holidays.
no.. it is misleading and tacky
of her to do that.
Vonage was misleading
First let me say I LOVE MY JOB!!!!!! I was one of those who used my LOCAL company, then they found out I was abusing the plan. I switched to Vonage. I was upfront with them that I used the line for DATA. They STILL signed me up for the residential plan ($24.95/month). Then, same thing, about a month into that, I received call from Vonage saying I was abusing the plan and I must be switched to Business Plan (I think it's $49.99/month). I STILL LOVE MY JOB but this disconnection is a ROYAL PAIN. I guess if there is no way around it, I'll just grin and bear it. I have worked for MANY other companies and have NEVER been as satisfied as I am with Keystrokes! So, I guess the inconvenience will STILL be worth it in the long run..........
This is misleading. They have all ICs, so it cannot be said that they treat their employees well.
I had a rude awakening about being an IC and will never go that route again!
IMO this is kind of fraud, misleading at least.
But often one can see right through it. MTs are very vulnerable, especially now.
If there are in a thread a lot of negative posts and all of a sudden there jumps somebody in with a 100% positive, praising comment, then this is usually an obvious lie.
lab techs make WAY more than i do
Let them work weekends. They also get tremendous benefits. Don't call me shallow, dickhead.
Well I think that is very misleading especially recently if those MTs needed SE status in their
particular situation. I would have been extremely upset to have been mislead into thinking I was going to be an SE to find out a month later I was going to be an employee. Sorry I dont agree with you. I think that is BS on MQ part. Covering their very broad asses as usual and screwing everyone else. That is what MQ is all about. I hope people dont think this new employee plan wont have a ton of problems from the getgo. Just wait.
The recruiter I spoke to was VERY misleading about holiday pay.
I never would have known (until it was too late!) about their holiday policy unless I had read it here.... I've tossed my notes from the interview but as I recall she said something about as long as you work your next scheduled day before and after you get time+1/2 on holidays. Could be wrong but anyway it left me with an impression apparently pretty different from the truth. I'm so glad I said, I'll think about it!
The techs that knew anything all left.
They had 1 guy once that knew nothing and did something that made a bunch of computers crash. I would be very leary about letting them install anything on my machine.
Do they still use Indian techs in India to set you up
s
Can you use the ShortCut program with DQS? I'm getting different answers from the techs. nm
nm
If they have stuff in weird locations, the techs will
s
The Indian techs toasted a friend's system when she tried to
s
You'll have too much down time and their Indian techs are IN India! Pay is late, too. nm
s
They'd take you on, but their Indian techs and office support makes for an awful way to start you
m
They're the old Lancesoft, have Indian techs, terrible service, and pay issues. Friend was with
s
You'll regret it. Indian techs in India, late pay, lack of communication. nm
b
sorry, I mean not the HR director, not department. A recruiter is usually under sm
the HR department, but is not the director unless it is a company that is so small there is only one person doing everything. If you did a chart, there would be the HR department headed by an HR director who is responsible for the administrative things in HR, not recruiting. Most directors really are not good recruiters. Most directors are also lacking in the people skills, but they are knowledgeable in all aspects of human resource law.
Sorry to say department above. I was thinking one way, typing another.
go to the department of labor web site
and check out their TAA and ATAA page --Trade Adjustment Asisstance Program and Worker Adjustment and retraining and notification act. Congress was talking about extending benefits for people who have lost their jobs due to offshoring. My heart goes out to your all.
I have forwarded all responses to HR Department. sm
Hopefully they are doing THEIR part and contactnig people. If you dont mind, e-mail me and let me know who you are and I'll try to light a fire under them!
Department B transcription services
Has anyone ever heard of a company called Department B or older name PM&R?? I have an interview scheduled for Tuesday but I was just wondering if anyone knew anything on this company.
Renee
My son applied for a department store once, sm
and they asked him all kinds of psychologic questions - it was just weird.
send this to your insurance department for their
policy book. Why would you put this on this board?
I worked in QA Department for the Q about 12 years ago. sm
The last straw for me was an MT who consistently typed preformed instead of performed. She refused to change or just didn't care to go over her feedback. Manager would do nothing about it because she too worked 3rd shift. I will never go back to doing QA again. I make more money as a Transcriptionist anyway.
Contact the labor department.
They will investigate and fine them for not paying in employment taxes, etc., as by having to ask for time off, vacation, etc., that means you are an employee and not an IC.
Letter from Department of Labor
Has anyone received a letter from the Department of Labor from the state where your employer is located, indicating they are investigating the company regarding various contract laws? I work for a wonderful company and can't imagine why they would be investigated, unless this is another way to squeeze out medical transcription companies and send everything to India to reduce healthcare costs. 
Go to the Department of Labor website
It is fully explanatory there. It does not apply to at-home MTs unless they have 50 employees working within a 75-mile radius of them.
I have called the police department already..sm
I am not playing. They faxed me the paperwork and I am giving her until Friday for a cashier's check OR money order is in my hands, she is in trouble! LIES LIES LIES that is all she has done.
What people seem to misunderstand is that a recruiter is not the HR department. They are the sm
recruiter. HR director or department head deals with the rules of human resources, benefits, numbers, etc. Recruiter is the KEY person, the one people-oriented individual, the one who talks and gets to know the prospective employee, the one who tests and usually the one who checks the references. That person hires the people. It is the job of the recruiter in any company to hire the individual and THEN to forward paperwork to the department that needs the MT. Now, as a recruiter, I follow through within three (3) days' time to see that all the necessary contact with that individual and department has been made and if it has not been made, I put the crunch to that department head to step on it. We are dealing with people who need a job and have quit their job supposedly to work for us. No one can afford a lapse in employment unless they want a week off in between, which sometimes they do.
Too many people seem to think HR is the recruiter, but in a company with a true chain of command, that usually is not the case.
I don't know how this company operates in that area, but most of the companies I know that are in growth put an HR dept in place, have a director, and 1 or 2 recruiters. The recruiters hire. The individual departments are responsible for getting those people up and running BUT because I know how important it is to get people started and started on time and because sometimes I feel that no one can do the job as well as me (sadly), I have to follow up to make sure those people are not forgotten.
This is worrisome to me that I feel this way, but unfortunately I have come across companies that have let this happen and I do put a fire underneath the departments and it is successful.
Interview with in-hospital transcription department
and wondering what the rate is for in-house. Ten years ago when I was an in-house transcriptionist, I was paid 13.00 an hour and 5 cpl for everything over 500 lines per day. Just wondering how the setup is now or if that has changed. I live in Alabama and the hospital I have an interview with, will eventually transition their MTs to working from home.
Ortho department has testing, the others do not at this time. nm
nm
HR Department at Keystrokes is a director, a clerk/secretary sm
and a recruiter. The director is new but only does the legal stuff and is working on the benefits package, etc. The clerk is doing the paperwork. The recruiter is doing the recruiting, interviewing, checking references, passing hire info on. The pieces are in place now and you just validated what has just been put in place. I know there is talk of a second recruiter, one for radiology and one for medical records, but I think this is still in the baby stages. The HR Director heads the department but will not recruit.
Yes, turn them in to the Department of Labor and Industry for nonpayment.
Try the BBB or FTC for unfair labor practices. Send them a certified letter demanding payment or you'll sue in small claims court.
if I remember correctly, isn't that Spheris' India department?
Supposedly over 4000 employees, JUST for that India account, according to Advance Health Magazine...
I thought exactly the same thing! Tech department must be lacking
x
I wrote to their HR department, which is the only contact I could find for them, last week, but no r
x
The formal QA department is new only started last August. Before that, it was up to the lead MT'
to do QA. That obviously did not work for them and they started a QA department.
Ortho has only done formal QA reviews.
Radiology does QA reviews but internally and only comes to the MT's if there is a problem, otherwise tells them they are doing well.
No complaints at all. Platform is super MT friendly. Great QA department.
Very happy at Medware.
No problems with the Indian techs setting you up or any problems with their program? Bud of mine
b
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