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Serving Over 20,000 US Medical Transcriptionists

Thanks for the valuable feedback.

Posted By: TT Wannabe on 2009-03-21
In Reply to: This is why you have this problem - TT

The day I decided to give up and move on (exactly 2 weeks after I applied), I got a call from Debbie who was very apologetic. Because of all the positive things I've heard about TT, I gratefully accepted the offer.


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More valuable
More valuable to them but they don't probably don't pay you any more than if you just did ops, therefore, not as much income for you, but they get the work covered. Transcription is going down the tubes fast - a normal thinking person would want you to do what you would be most productive at, for employee retention purposes and for their income also. I refuse to do everything because I lose money and if they don't want to give me the work type I am best at, then I don't accept a position with that company.
Don't know if valuable, but they have been
discussed several times the last couple of weeks.  Do a Ctl F search. 
are ALL valuable
To whom?

Because someone who is one-specialty oriented, types 60 wpm is not as valuable (speaking in employee terms) as someone who can do whatever you throw at them and do it in half the time.

I feel every HUMAN is valuable but not every human can or should be an MT.


valuable (irreplaceable)
I've been an MT only 9 years. On my full-time job, I do more work types (and very well according to my evals) than 4 people who have been working for the same hospital as I have been ranging from 22 to 25 years in seniority (I am the baby of the group)--2 because they were allowed to cherrypick what they wanted to do for a long time ago. However, these 2 can fly through OP, ER, and Ortho and I cannot. Do I believe they can be replaced? Hell, yeah--but so can I. Because we are unionized, we all make $23/h (with another raise coming in June) plus incentive and have all the same great benes. Of course it used to tick me off that so and so are praised for what they do (because they are valuable in those areas), but because I CHOSE to stay where I am, forever comparing my pay to others is, unfortunately, not going to make things better especially in times like this. Besides, I personally prefer to do work types I am most productive in anyway so I can hit my incentive quicker (fair is fair right?).

So what if employers EXPECT this-and-that from you--that's a given. But, they KNOW they will not get 100% every shift, from every MT, every single time. There is NO perfect MT. None, whatsoever. I don't care how many years of experience you have. I've seen it many times even before I became an MT myself. I am an IC for my second job, which pays 11 cpl including all headers/spaces (and it's an acutal IC position-no schedule, no minimum at all).

For a long time, I have not complained about so and so making as much as I am--it's a kill fight (even for a lot of jobs). I am a single mom, but I have good jobs, I can pay my bills, and I can feed my family (and I live in one of the most high-cost-of-living states).

To finally sum it up, ALL hardworking MTs feel they deserve more than what they are being paid AND they should. Unfortunately, many MTs (including me) do not see it happening, Hence, they either move on to another field of work, make due what they have because they love the MT field and its benefits (or lack of), or, for some reason, find a reason/excuse NOT to move on and just compare and complain (go figure).

As far as an MT being valuable (irreplaceable), I've seen very productive, hardworking MTs with a lot of experience move on to other things and being replaced with other MTs with less experience but do just as well. I've seen really good employee MTs being replaced by vendor MTs because of offshoring/outsourcing. In your last paragraph, you have valuable (irreplaceable). As any job,valuable can be replaced (especially in this field) and that is a fact of life as well.

Merry X-Mas and HNY.
All of you should stop working immediately so that they can see how valuable
you are. Let them work it out then.
If you're a hard worker and a valuable MT, then yes it is
I have been there for 4 years and if I have ever had a problem (which is very rare), it has always been fixed RIGHT away.
NEWS FLASH: Everyone's time is valuable these days - SM
even a lowly transcriptionist's time. Working at home does not make it less so - in fact I'm finding the opposite is true in my case, since I have to work so many more hours to make 1/2 the pay I made as an inhouse MT.

The very least a recruiter (or anyone else, for that matter!) can do is show a little respect and if unable to keep an apointment, at least let the prospective employee know, don't just leave them hanging. If a company doesn't treat employees with respect, how do they expect the same in return from their MTs? Totally does NOT make sense.
Beats me. It does hurt their valuable employees when they log on to 0 jobs.
I have 4 accounts, a 98.9 quality rating, and I am sure it is hard to plan workflow, but I'm tired of it. It seems cyclic; it has happened a few times a year for the past 3 years. Hopefully, when the new accts start, this will stop. Guess I'll just ask for a 5th account.
"Taking up valuable time of MTSO." You're digging deep now!
x
Feedback
I always get answers to my emails at SPI Healthcare Documentation.
Thanks for the feedback! sm
Thanks so much for replying. The only downside I can see is that I need to purchase Word 2003 to work with their software and that's a bit of a financial stretch right now, but worth it in the long run, of course, if things work out well.

Thanks again! :)
appreciate the feedback, but looking
hopefully for someone working with them now or very recently.
Feedback
Overhire, loads of ESLs, line count on some accounts hard to get. Prior posts comment on high cost of insurance.
Thank you. I appreciate the feedback. :) NM
m
Thanks to ALL for the feedback.
xx
Thank you for the feedback.
I need full-time with benefits also.  I just don't want to spend the time testing if they don't offer employment status. Anywho, thank you much.
Any feedback on...

Any feedback on OSi Transcription Services?  I'm looking to get my foot in the door with a good company to work for.


Thanks,


Gina


Feedback
I don't think anyone particularly cares to be corrected. However, sometimes even QA'ers are even corrected, or worse yet, depended upon to correct vital errors. It is definitely a sensitive and stressful situation for all involved. I think an issue comes into play when MTs are not paid enough but yet expected to produce a perfect report. A QA/editor in this position would certainly be at a disadvantage in the popularity category. No one is going to like this Ms. Smartypants no matter how the feedback is delivered. Companies need to compensate more and give the MTs the recognition they deserve. Most MTs will work hard and want to do a good job if they are recognized monetarily, or even appreciated. At present, MTs feel unappreciated and worked to death. To me, its kinda like a sweatshop mindset going on these days. I wouldn't recommend it to anyone.
Need feedback
On WebMedx (spelling?).  Any and all, please.
TY for the feedback sm
where do you work now if I may ask and how do you like it there? I'm currently looking for a FT MT position with flexible scheduling.
Thanks for feedback-sm

How do you like working on the Emdat platform?  Do you find it to be productive? 


TiA!


Thanks for all the feedback!
I really appreciate it!!
No QA feedback either. JMO
nm
MDI feedback
I wholeheartedly agree this is not normal for MDI and probably has something to do with the email problems that are going on. Definitely call.
Thanks for the feedback!

I'll wait and see what happens and maybe contact the office later this week.  Overall, it sounds like a good company to work for.


 


Thanks for the feedback, everyone...
I sent out about a dozen resumes this weekend!
MDI feedback
Everybody is different. :) I love all the emails, really makes me feel connected.
Feedback
It would have been okay if the e-mails were just feedback, but they seldom were.  I didn't find most of the e-mails to even be necessary, as they were mostly just account status updates, which we could see when we logged on anyway.  I had over 30 e-mails one day, which I thought was a bit excessive.  I am just one who likes to be left alone to work.  They were nice enough people though. 
Thanks all for your feedback
I've got some dialogue going and it helps to know I'm not alone in getting a bit of a slow start.
Thank you for your feedback

I thank all of you for talking about your experiences with companies.  I have to revise my look before you leap into look before, during, and after you leap.  All your comments help a job seeker to be aware of questions to ask.  Sometimes knowing that you do NOT know something is far more valuable than knowing something.  I am grateful you all took the time to respond to me y muchos gracias por su ayuda. 


OSI feedback
Anybody have any feedback on how they like working for OSI?  Fair line counts?  Good management?  How their Dictaphone EXText is to use?    Good health insurance at a fair premium?      
Feedback...
I have been an SE there for 5 years and like it very much. Plenty of work on my account 99% of the time. I have zero complaints and would recommend them.
Feedback on MDI
Are they a good company to work for?  Anyone work there as statutory?  Do they really pay 9-11 cpl?  Thanks.
feedback
I got hired by Transcend as did a friend of mine, and the recuiter was lovely. However, their training was such disaster and very frustrating. I had a headache and was very upset after the first 2 hours and still had not learned to type a report. I declined to go any further with their training and my friend trained and then lasted one whole day before she quit. Their platform is user unfriendly. Worked for eTransPlus in TN for a very short time since they use re-record and the sound is horrible. Much time was spent just trying to hear the dictation because of such poor audio. I have worked for MDI-Maryland now for 2 years and they are wonderful with an easy platform (Bayscribe), excellent tech support if you need it which is not very often because their platform is very easy and user friendly. The account liasons and company personnel is the best with the greatest team spirit to be part of and plenty of work. They are so appreciative of their MTs. Just my opinion for what it is worth.
If getting no feedback, being able to SM
see your old reports is a must.  We can at webmedx.  I'd leave wherever you are ASAP and have that be one of the questions you ask when you are trying to get a new position.
QA feedback :)
Most of us object to the QA who acts like a Condo Commander - not to those just offering helpful criticism.

Too bad you can't forward those long emails to your supervisor to deal with...
QA feedback
Copies of all my QA feedback, as well as the corrected reports, go to the manager of the account. I do admit that after making the same suggestions/comments for the same MT repeatedly, and seeing no improvement in the quality of the work, I tend to show my frustration in my feedback.
Feedback
If you really want feedback, look at your accession # a couple of days later to see what the blank was.
thanks to both for feedback

I read the archives after I posted my message and that spooked me plenty. But, I decided to simply ask the line rate and method of counting lines, and that nearly floored me.  They use MS Word (and you know what a terrific line counter that has), and they pay 5 cpl. Can you believe that?

I've already declined the position because of the line rate, but I'm expecting flack just the same.


Thanks for your feedback on JLG and SS
from present employees, which is best in your opinion, or why do you love it where you are... Obviously TT is the wrong road to take, or at least my instinct is saying to be very careful... as the board note says don't make decisions based on things said here, but it sure helps to get feedback. Thanks again.
Did you get any feedback
on Proscript?  Have you tested? 
anybody with feedback or

thoughts on this ad on the job board:


Medical-Legal Transcription - Orly Lindsey/Video Instanter


Thanks for the feedback
I have decided not to pursue their offer. I really prefer to use my own equipment, not rent/lease/security deposit from the company.
Feedback sm.
Thanks for your post. I'm doing acute care actually for them. Work was plenty when I started, but sporadic for the last three weeks. I'm an IC for them. They pay on time, never any problems or questions. They leave me alone and I rarely hear from them - they just let you be and do your work. As far as sound quality, it's not great, but it's pretty good. Lots of ESLs and since they're a soft-spoken bunch anyway (you know how that is...) it's hard to hear them with the volume turned up full blast. I've had worse sound quality, though there is room for improvement, but again it's not horrible.

I do like working for them for all of the above reasons - pay on time, they let you work and don't bother you constantly.

I appreciate your post and good luck with your interview. Glad to hear they're getting new accounts. You're probably right - the work is low across the board - just hoping it'll pick up soon. I wish I could find a part-time gig as well, but so far no luck - most are looking for FT. I'll hang in there and see what September brings. The people are very nice and the QA Department gave me lots of feedback for my first 2-3 weeks there, so overall I would have to say they're a good company to work for. Good luck again with your interview!!
Transolutions. Feedback please.
Anybody work for this company now. They don't seem to pay very well and they do background checks and lots of other stuff that require tons of paperwork. Is it worth it? Do any other MT companies do this? My background is clean, I just never heard of anybody doing this before.
I have great feedback from MDI-FL.
It's strange how some people can love a place and others have a completely opposite view. That's America, I guess.
Landmark feedback
I have been with Landmark now for about 10 days, super-nice people to work for, very flexible, gave me cpl rate that I would NEVER have gotten with MQ (based on what I read on this board) great accounts. I'm very happy now :) They are small though and dont pay for internet, but MQ was taking that anyway, and I am still ahead of the game $$-wise. No complaints here so far!
just need some feedback on this - see message

I have spent quite a few hours on this board, reading all the various posts and responses.  I realize that this board is ideally for transcriptionists that want to work at home and working for national companies; however, I did see that there are hospitals that post for onsite transcriptionists. 


I would really appreciate any honest feedback from transcriptionists on this.  I currently am working at a hospital that offers both onsite and at home transcription.  We are paid by the line, and the line rate is equivalent to what the services are paying, plus our insurance and PDO is great!  We are also allowed a great deal of flexibility as far as completing our 8 hour shift, meaning we can go pick up our kids, run to appointments, etc., as long as we complete our 8 hour shift within 12 hours.  And believe it or not - WE ALL GET ALONG GREAT!!! WE HAVE NEVER HAD ANY BACK BITING OR PROBLEMS! We have three openings - and before you jump to conclusions - our openings are because two people retired and one is moving out of the area (all a great loss to our awesome team).  We have a great group of people to work with, the area we live in is great, but there are no transcriptionists in our area.  The hospital has placed ads in the newspapers, but to no avail.


So here is my question - in all honesty, how many transcriptionists would seriously think about moving to a new area for a job if relocation fees were offered. 


It may sound like I'm bragging about my town, but I'm really being honest when I say this is picturesque east coast small city, about an hour and a half from major cities and airports, ocean is about 45 minutes away, summertime vacation spot, schools are phenomenal, lots of family things to do and shopping, farmers markets, boating, mild winters, etc., but there are no transcriptionists in the area to hire.


I would really appreciate some honest feedback.  Thanks so much for reading this.


 


Any feedback on Keystrokes of IL? nm

No message.


Yes it does. I just wanted to get some feedback
from others before applying.
Regarding positive feedback
As company policy, DSG's QA staff never send MTs feedback. All feedback comes from management. There is no such thing as positive feedback. You will get some form of QA information on rare occasions, never a job well done, and often contradictory to previous memos or e-mails or even other direct feedback. The only way to get any response is to pick up the phone, don't rely on e-mails, and call the highest level of management.