Thanks for the info! Just got message

• Any KS people on the account with the problems (sm) - mt
  • To Mary (sm) - mt
    • Thanks for the info! Just got message - Anon

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nm means no message.   sm means see message.   if you call yourself nm, then people might not click to read the rest of your post. 

just trying to help.

ps. if the money is there, why does that particular person's balance say zero?

Has anything changed in 9 months? Particular worries are the invoice/pay time; one post mentioned 2 to 3 week wait and another post stated 1 week. Info from the company states pay is sent out 10 days after the last day of the billing period, but we all know what is said and what is done isn't always the same. Another concern is the platform; some mentioned it was slow and cumbersome. They have 2 platforms from what I can gather.. Are they both slow? It seemed like certain specialties were done on certain platforms, or at least that is what I got out of the archives. I really hate to jump from the frying pan to the fire so any info would be VERY much appreciated.. the good, bad, and the ugly! TIA!!

Along with the platform, ESL %, pay range, lpd required, split shift or 12-24 hour window available, I would be interested in knowing your personal experience with this company, what type of relationship you have with supervisors and other coworkers, etc.  Otherwise, the all the 411. 

Thanks!

love working there and why? Do you easily meet your incentive pay or as past people have said, the ESL are so bad that you never meet the line count. I need current and new information. Isnt there a company out there that has a handful of happy employees or does all of them have both the haters and lovers. It is so hard to sort out fact from fiction sometimes and all of us have different expectations. It kind of goes along with the one man's junk is another man's treasures theory, I suppose.

I just went through all the posts and read them about Keystrokes.  I am an ex-employee of KS.  I want to know why some of these MTs are being so degraded like they are by current KS employees.  There are 2 different types of negative posters.  There is the disgruntled employee who likes to stir the pot.  Then there is the ex-employee who had real issues and problems with a company and posts their experiences and opinions about such.  I see many ex-KSers posting about just that.  Their experiences.  The things that they know best about KS, the things that happened personally to them while working there.  Then I see current KSers being combative in their words, degrading, very unprofessional and I am shocked. 

A Keystrokes employee, maybe management, has come on here and publically named quite a few names as the owner's of these negative posts.  Naming names publically without any knowledge or proof that is the person that they are naming.  There is no evidence based on any one of these posts that points unwaveringly that it is any of these people whose names have been flamed.  No one at Keystrokes can possibly know who they belong to based on the content of the post, as many, many ex-KSers have had the same complaints over the years.  It is simply impossible.  I find this very unprofessional and unethical. 

Lee has posted on this forum many times, lashing out, being nice, getting on her "soapbox."  But I am quite sure given the history that she has also posted on here without placing her name with the post.  I know that a current KSer has stated that Lee always posts her name with her post so that everyone knows it is hers.  But as any simpleton would know, you could post anon just as easily.  I want to know why any current KSer, or anyone else for that matter, would be surprised to think that people are considering Lee as the owner of some of these current posts since we have all seen how Keystrokes maintains a history of flaming people publically in a dirty, under-handed way.  It is too far a stretch to imagine that she could post hurtful things, untruthful things without leaving her name? 

I am sure that there are a lot of MTs that have a good experience at KS and can understand their wanting to defend their company.  But this does not take away from the very real fact that many have had some terrible issues with this company.  It is evident in the pattern that has long since been set.  There are too many MTs that state the same complaints over too long of a period of time.  No amount of good publicity can deflect from this truth.

I do know that if I so happen to see my name publically expressed on this forum by anyone at KS in response to any of these posts, there will be some serious repercussions for KS.  I think that this needs to stop immediately and the staff and MTs at KS need to buckle down and cool off and remember what it is exactly that they are doing. 

This was the worst company that I have worked for in 30 years! Their platform is horrible! If you want to talk to Indians every day, then go work for them! This was not the company for me,

I could barely make 1300 lines per day, and I was on 4 accounts! Supervisor was like talking to a brick wall, I don't think she has ever transcribed a day in her life.

I tried to make it work, I really did, but when it came down to it, I have become acustomed to making enought money to afford bread and milk and wasn't going to be able to working at Heartland!  

I worked for Medquist in California, so I can't speak for you where you are working.  You are an MT right?  Medquist is currently offering huge sign on bonuses to try to attract qualified people.  They are begging for people, so I think if you are half way good they are going to try every way possible to keep you with them.  I think they need people badly.  Have you been doing this a long time?  There are just so many advertisements for MTs that believe me be you will get a job right away if you are willing to work for little.  That is the unfortunate fact of it as far as I can tell.  I am slowly rooting around, sifting through all the bull shit, trying to find a place that pays well and has a little integrity, i.e., provides medical insurance for a not too many lines and is not just a bunch of uncaring liars who want to waste my time.  I just quit MQ about two weeks ago after being at the same company for the better part of a decade, even if they were not always MQ.  I took a huge pay cut.  I was being paid by the gross line and they had me buy a computer and then started counting the lines differently.  I do not know how they were counting them.  I had no way to verify it and I was just so pissed off I couldn't stand to work for them any longer.  I think you need to go to the drug store and pick up some Benadryl (its harmless and it will make you sleepy) get a good night's sleep and if you are still nervous about losing your job at MQ start looking around and comparing.  You'll be just fine and you will like working at home a whole lot better than putting on make up, getting dressed, fighting traffic, etc., to get into the office.  Good luck and good night.

I didn't say it was a difficult program to use.  It isn't difficult.  It's just erratic.  I never know when it's going to be working or not working, and the voice quality is terrible.

It can't hold a candle to Voice Wave as far as sound quality.  BeyondTXT sound quality is terrible.

Everything the above poster said is true.  Every word of it.  A lot of misrepresentation goes on.  It can be great in the beginning, but that doesn't last long.  Be sure to document everything and don't ever delete what you document.  You might need it a week from now or a year from now.  Too many changes going on within that company and most of them are not good.  As the above poster said, if you ever are made to feel like you're getting special treatment, be very suspicious, and don't ever forget that today's favored one is walking around with a knife in her back tomorrow.  You're very wise to keep your other job. 

I'm not sure if I can put the website on here, so if you can email through this post (I can't tell if I have the email thingie, as I can never see it on my own posts), then I'll let you know.

If not, leave an email where I can reach you and I will respond.  Thanks!

Again, search Google.  Use words such as

medical transcription outsourcing india Ny

I finally went back in my files of saved e-mails from the office, found one that the office girl (cannot use names here) had sent that had all the transcriptionists e-mail addresses and did a reply all that also included that same office girls e-mail.  The good capt. does check that address for some reason and he even called me!!!  Not happy about my global email asking about a check and my question asking any of the local people about the office still being open or not.

Anyway, he did promptly send my check. That was about 3 weeks ago.  Good luck.