Thanks for that info. You seem to have a balanced perspective on the situation. There have been a
Posted By: EmmaT on 2009-01-13
In Reply to: You make a good point - - Ruth Benjamin
lot of drastic changes in the workplace in general, not just MT. Those changes have been a long time in the making. The agenda in the US has been top dollar for corporations with very little respect for workers, and this has happened right under our noses to a certain extent. Inch by inch the rug has been pulled out from under the majority of Americans, but we are a strong, resilient lot and we will recover and hopefully be smarter. I have great faith now that we have new leadership. I honestly didn't think we could make it happen, but the people stepped up and woohoo!
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Thanks for the info. Very fair/balanced. SM
I also appreciate the info on the offshoring, I had no reason to go to the website, so I wasn't aware they were doing it. I guess if they are going to offshore, having the client direct whether it happens or not is the most up-front way to do it.
A little more balanced view
It sounds to me like most of you are wanting to throw daggers and justify it by stating these are facts about companies, not just opinions. You feel that stating facts exempts you from wrongdoing. I don't see it that way at all.
All companies and all individuals make mistakes and errors. When even these so-called facts are presented in a way that give a bad light, disparage the character, of the person or company being talked about it, it is simply not okay at all.
The ONLY fair balance I see is this: It is okay for you to speak of every factual error and mistake about a company if the company can name you (you are, after all, naming these companies) and every error you make in your work and every time you are late to work, etc.
It is no more fair for you to sit here under the disguise of anonymity to name companies and attempt to set the world straight about them than it is for them to do the same about you.
I really truly believe in treating others as you would have them treat you. If companies came here and did the same, you'd all be filing into an attorney's office so fast it would make our heads spin.
Just sign me ...
Truth-n-Fair
Believer in the Golden Rule
EXCELLENT post. Thank you for a balanced point of view. nm
to look at it from your perspective...
you ask why the sudden outrage over HL offshoring. It isn't the offshoring that caused outrage. It was the displacement of jobs to offshore personnel that caused a feeling of electricution to those losing their jobs.
There is some personal responsibility in knowing what your company is up to when it comes to offshoring when certain information about that activity is readily available online; however, there are companies that hide the fact that they offshore and prevent under penality of job termination employees communicating with each other in private or in public.
What goes on behind the scenes can be quietly veiled until suddenly the worker bee is cut off from its food supply. Do you blame the bee? Only if it doesn't adapt and move on. Do we ask the bee if it feels hurt about what happpend? Certainly not. It isn't human.
Instead of blaming AAMT, why isn't anyone looking at the board of directors of MTIA? It has a significantly disproportionate number of offshoring CEOs on its board of directors with those individuals pushing for American MT apprecenticeships, with federal funds potentially being covertly diverted to their offshore investments. They sent HL's president to California in 2004 to represent them as the best of the best regarding the issue of offshoring.
People do what they need to do to keep their lives afloat at a particular point in their lives but it is unwise to live the life of an ostrich with heads buried in the sand.
No offense to anyone who lost their job intended. I would feel many negative emotions if I were in your shoes.
Your perspective....
Perhaps you are wrong. We each have our own ideas on MQ so both sides should be equally read for the above person to have a choice. Glad you're happy but I'm not. Will not sugar-coat MQ for anyone - they have a right to know not all is sweet there.
Oh, isn't that a different perspective...sm
RH was the one who got under my skin. Her and I clashed from day 1.
another perspective....
I’ve worked at Precyse more than 6 years now and experienced many changes. They have definitely had their growing pains and going to ASR has most definitely brought more. Let’s face it everyone, everything is changing (some good and some not so good) and it has been this way forever. Manual Typewriters to Word Processors, to PCs; DOS to Windows and now Microsoft Office 2007. Domestic transcription to overseas. Manual typing to Assisted Voice Recognition. Being paid hourly to production. We can either change with the times or change careers. My head is always trying to wrap around something new. What is Precyse suppose to do. Not change keep up. Put It’s foot down and say no. How can they do that and keep competitive and keep in business. They are not an “I don’t care about the MT” company. There are 400 transcriptionists at Precyse now from what I hear and over 700 employees overall. This means that they are providing jobs to 700 people in the USA. I have to defend them. Because of them (and my hard work), I have a roof over my head and food on my table. ASR accounts are not mandatory but I want to learn them to keep competitive. This is the future and it’s not going away. Yes, I’ve run into production problems, ESLs that I just want to cry over, low line counts, system issues, lack of communication and change in managers. But this is everywhere. There have been more times where I can just do my job and do it well, make decent money and feel good about what I do. I’m tired of jumping around. Even though Precyse has big changes going on, they really try to think about and develop the new programs around how it is going to affect the MT. One example is the ASR line rate. On top of the line rate, they also pay a bonus to keep you whole until your average pay is equal to or higher than what you’ve earned on straight transcription. Bottom line, we have to be real about this business. This doesn’t mean you have to just take being treated unfairly. There are plenty of unfair companies out there but I can’t say that Precyse is one of them.
Different perspective - sm
Maybe I am just old and have a different perspective on things, but have you tried talking to your direct supervisor? Sometimes they can help ease things during the break-in phase. If your issues are primarily related to one QA person, possibly this could be salvaged?
My perspective
I absolutely love it...honestly. I don't work on the University accounts, I work on clinics and I love it. We have boatloads of work right now and yes, the OT is mandatory, but only 1 hour a day, more if you want. My supe is the absolute best, communication is awesome...for me, Amphion works well. Coming from my old job, it's like night and day. I've been with them for almost 2 years and love it...
My perspective sm
for what it is worth here.
I have been an IC for years. My taxes as an IC amounted to 18% of my GROSS income last year. I didn't even make that much, but I didn't get to spend a dime beyond my business and personal expenses. As an employee, I'll have help on the FICA portion, which amounted to so much of my taxes.
The last IC job I had, I got 11 cents a line. The account and the software were so difficult, I was lucky to get 800 lines a day (I am doing double that) and I was working 10, 12 and 14 hours a day. The account was almost all ESLs and it was terrible. That is, of course, when I had the work. Increasingly I didn't have the work. I asked for some time off because I had pneumonia, thank you very much and was told you take a couple days, don't bother coming back and I was not asking to be paid, I was NOT going to be paid!
Take the IC job before that. No PTO and I tried for a year to get a darn THREE days off and ended up with 1/2 a day after much whining on my part. They offered insurance...$485 a month for health benefits I could not use in any state nearby, including my own. I called in sick only once in 3 yrs, but was berated for being slow when I was well and truly sick with a fever of 103. Awful.
I took the time to total up benefits, taxes and PTO versus my average lines of 1650 a day at the rate from TT and at the 11 cents a line over 900 lines a day and at the 9 cents a line at 1500 I was doing. Guess what? I am thousands ahead! It is not possible to calculate what the lower stress of affordable benefits, the availability of a sick day if I need it, the relaxed feeling I have knowing I don't have to come up with so much in taxes, will do for my production and general contentment in life. I don't care if it is even money with my ICs, it is peace of mind here.
Another perspective....
when i worked in the hospitals and we were low on or out of work, we had to go do busy work, file charts, etc to 'earn' our pay. Gosh i hated that. Now, working at home, we can run do a load of laundry, go visit a friend, etc., and come back to the work when it accumulates. For me, being at home is my preferred way to travel; no gripe from me!
A different perspective
Niki, your describing Precyse as being a very caring place to work is analogous to being in an abusive relationship. I suppose there are those that like it and that stay because the think they deserve to be abused.
from my perspective
I think they are overhiring for whatever reason. On a daily basis, there is very little work at all. No, there are no benefits.
The answer is, at least from my perspective,...SM
The answer to your final question is, no lower than this. I am saying "ENOUGH" right now. I don't know for sure how it will all play out, but I do know that I'm not just going to stand silently by and watch as the soup kitchens loom larger on the horizon.
I think that, as the qualified MTs move to the more MT-oriented companies, the strength of those companies will grow while the strength of ones that are being left will dwindle. In that scenario, the accounts will eventually have to begin shifting to the companies that are staffed to provide them the service they need. VR or no VR, the reports have to be typed.
And something else that I have been thinking about for a while is this. What happens if we are ever able to put a national health care system in place that will allow everyone to access the health care networks. All of those people out there that currently cannot get the health care they want will suddenly be accessing the system, and many of them with health problems that are now chronic because of not having the financial ability to take care of those problems when they were acute and perhaps easier to deal with. The numbers of people suddenly accessing the health care system will increase 1000 fold, and along with that increase will come an increase in the demand for qualified MTs. For every individual that goes into a hospital, there will be a minimum of 2 reports generated concerning their patient care, i.e., 1 H&P and 1 discharge summary, minimum.
In my opinion, VR is wasted in the hands of anyone that cannot produce the finished product without someone else stepping in and polishing it up. In the hands of the right people, VR will indeed accomplish what everyone ideally hoped it would. The individuals developing it will still realize their profits, and the technology will increase production and accuracy more than substantially, if it's in the right hands. In my opinion, we're the ones that should be using it. If doctors think they want to use it, that's fine. Just don't come to me and ask me to fix it for you. If you want to do it, then do it. If you want me to do it, then back off and let me do it. What if we all take that stand right now and say "ENOUGH." Where does that leave companies like Transcend and MQ/Philips with the expense of their research and investments to account for. Think it through everyone. What will they be forced to do if we refuse to play ball with them on this issue. Do you think they will just throw the technology in the trash? I don't. I do think taking such a stand will put us back in the driver's seat where we belong. We're the backbone! We're the ones that produce the product they market. Don't help them learn how to do it without us.
definitely, current perspective is
what I am looking for. I wanted to know if the company has changed any and whether they are the same, better, or worse. I would really appreciate any information anyone might have for me. I did get an e-mail from them yesterday. A request for rehire has been sent in my favor.
a slightly different perspective...
My story: I started a week ago with sneezing. At first, I thought it was allergies because we took DH's truck for a long drive (the one he takes the dog to the shop in). But after 2 doses of Benadryl and 6 hours later, still sneezing. The sneezing started up again the next day and by the third day I was coughing. The coughing got worse as the week went on and it got to the point where I was gagging on the mucus. I self-medicated with OTC stuff -- Robitussin, Mucinex, etc. By Sunday, I was on the couch the entire day. My body hurt, my ears hurt, I had chills, still coughing and sneezing. Finally on Monday, I called my doc and made an appt for that afternoon.
My doc did a thorough exam on me and told me that what I had was more than likely viral and that antibiotics would do me no good (I'm old school, I say give me the Z-pack and send me on my way), but not this newbie. He gave me an inhaler. We have 3 of those in my house already and told me to continue with my OTC stuff. I paid my copay and left.
Needless to say, the next time I get sick, I'll wait until I'm dead to go to the doctor's because I'm sure it's just a virus and we can't really treat a virus. Maybe that's the prob with the workload. People aren't going to their doctors because the doctors aren't doing much to help. Save your money and wait it out.
Precyse - a different perspective..
As someone who has worked for two major national companies in my career as an MT, I have experienced the worse of the worse. Been at Precyse for 1-1/2 years and I have found them to be an absolute wonderful company to work for, very caring and eager to fix what needs fixing. Yes, they are not perfect company.....Yes, there have slower times of the year that I have needed to flex my time. That is nothing new for me in this profession. In the 20 years as a Transcriptionist I have learned to expect such highs and lows for work and to adjust my schedule to compensate. Yes, I have worked on some difficult accounts with Precyse, but patient's whose reports are dictated by those difficult dictators deserve to have their reports done in a professional and accurate manner as well. It is a good thing that there are MTs who are willing to do them. The MTs at Precyse that I have talked to are VERY happy to be here and also have many war stories to tell about other companies they have worked for. I am glad I work for a company that cares about its employees and offers a great environment to work in, as well as some of the best benefits in the business. If you look hard enough, you are going to be able to find ex-employees who were not happy at Precyse for some reason, I happen to not be one of them!
One Supervisor's Perspective
There's a certain natural tension between the need for reports to be complete and the need for MTs to be productive. This means making a reasonable effort to resolve blanks and ambiguities, but no more. There is an obligation to the client and patient, not only to deliver this report (the one that you're transcribing), but also those that are waiting in the queue behind it.
Dictation being what it is, some blanks are inevitable. Sometimes you just need a second set of ears (the way we used to hand our earphones to the person next to us and ask what's this guy saying?). As a supervisor I was much happier helping my people resolve blanks than being scared to leave them and making poor decisions.
That doesn't mean, however, that I didn't sometimes see blanks that undoubtedly should and could have been resolved by the MT. For instance, I would see a blank early in a report due to a somewhat mumbled phrase that was dictated more clearly later and correctly transcribed, but the MT did not connect the dots with the earlier blank. Or, I would see a blank for an unusual (but clearly pronounced) medication that I found in 5 seconds in the drug reference that we provided to MTs. Or, I would see a blank for hypo-/hyper- such as hypoglycemia/hyperglycemia that was unclear, but the accompanying value made the choice obvious. We hired only very experienced MTs for my accounts, and they should be able to resolve an ambiguity in a sentence such as The patient was extremely hyp?glycemic with a blood glucose of 26.
As I dealt with blanks turned in by my team, I sometimes had to address issues of inattention to context, lack of skills with reference materials or Web search methods, carelessness and yes, sometimes downright refusal to take even a brief amount of time to check a spelling. I also sometimes had to deal with things like Expander errors, which occur due to inattention and/or the method that an MT uses to name her short forms (and in some cases, creating far too many short forms of questionable productive value).
However, I dealt with issues like these on an individual basis and only when I was satisfied in my mind that I wasn't misconstruing the situation. In doing so, I found that most of these situations were opportunities to help an MT improve her skills or her understanding in some way and very few were cause for some sort of corrective action. In other words, in my experience the vast majority of MTs take enormous pride in the work they do and the skills they bring to the dictation. By contrast, a much smaller percentage of physicians exhibit that same level of care in their dictation, and to me that meant giving the MT the benefit of the doubt.
I was also keenly mindful of something else, which is that my connection to the dictation system might be better than what the MT had, so that what might be clear to me on reviewing the report could well have been less so when she transcribed it. The phone system is such that we go through many different switches and circuits between here and there, and these connections can be quite different even between the same two locations on different phone calls. You might call the system in Tampa from your home in Chicago, and one time your call could be routed through Atlanta while the next time it goes through Dallas. Knowing this, again, the benefit of the doubt must go to the MT.
So, I looked for certain patterns of behaviors, not one-off incidents. I produced for many, many years and have never forgotten the challenges of dealing with that tension between leaving no blanks and the corresponding responsibility not only to this job, but to the job behind it. You can't lay down any rules about this. You can only help your people have the best skills possible in doing rapid and effective research, in using the context of the report to help resolve ambiguities, and then you encourage them - yes, ENCOURAGE them - to leave a blank when they have made a reasonable effort rather than to believe that filling in anything is better than leaving a blank. The supervisor should be the MT's resource of last resort - the backstop, so to speak. It's the patient and that report that matter most, and getting it right is more important than who fills in the blank.
from tax perspective, do you feel that IC or employee is better?
do you make less being IC or do you have write offs that compensate for this? thanks for any info. Just starting as an IC and not really sure this is the right decision for me.
Wrong! That's just your personal perspective.
I'm very happy there. My manager works with me. I'm making more money this year than the previous years. I have PTO and insurance.
I think it's a great place to be!
I guess it's a matter of perspective
I didn't see it so much as a job wanted posting as it did not seem directed at those that hire, but rather as a person saying she was looking for a job, citing her skill set, and providing an opportunity for anyone who gets a referral bonus to refer her. Although it may be a case of potayto/potawto, I didn't look at it in the same light as I would have had she posted her resume.
Thanks for the perspective. I guess I'm doing as well as I can expect to.
nm
Of course it's good to get a current MT's perspective
.
good perspective, I thought of this too when sm
I posted yesterday, thought this may be happening, i.e., helpless situation for supervisor who prob. relies on so-called expertise of that worker, perhaps does not know medical transcription herself. It is a concern your name/work record being ruined.
Thanks to sychedelic for that perspective on my 15.00 a month..
You are exactly right, I was wondering if there were any more that were paying a fee. Can understand you point of view on the licensing fees and it is great to have the IT support that we get on this account. Again, thanks for toning this conversation down a bit :)
Different perspective on "old days"
I am a relatively new MT, just under 5 years in the field. But I used to be on the other end in the old days, trying to recruit MTs for a hospital and a large orthopedic practice in the late 1980s. MTs definitely COULD write their own ticket back then. We would advertise and rarely even get a single response, there just weren't enough MTs to go around. We were willing to pay whatever it took to get them, and it was a heck of a lot better than what MTs are paid now. And we tried to treat them well to KEEP them. But the field has changed and MTSOs are flooded with resumes. No need to pay well anymore with so many willing to work for peanuts because they are all competing for fewer jobs.
That puts it into perspective - and 16 an hour stinks!
x
Actually, this is an interesting and thought-provoking perspective ...
nm
I'm curious from your perspective, who has a good platform and why? sm
I see you posting regularly and I'm curious what you think Wbmdx could and should incorporate to make Enterprise better. Thanks.
Thanks for this post. I love a new perspective on things.
I've always felt that the women libbers helped the need for 2-income families, but you are right - I hadn't thought about the single women and women who wanted to work not being able to get decent jobs or decent pay. We still have a long way to go to break the glass ceiling, but women can be anything they want to be these days with regard to career, and we have the women libbers to thank for that most definitely. I am very grateful for all their efforts. I just wish that it was easier to be a SAHM these days...whatever the reason - economy, government, libbers, greed, etc. While I do feel they played at least a small role in it, the good they did outweighs the downfalls. I appreciate your input. It has given me a new perspective on things. Thanks!
Yep--same situation for me.
I just dread the thought of being yelled at, and then probably fired, because I can't keep a schedule. I work when kids are watching a TV show, or taking a nap, or a neighborhood kid drops in to babysit, or dinner is taking extra long so I can squeeze in a couple more reports. Like you, THAT is why I've been with MQ for almost seven years now!
I feel like crying.
I just had this same situation come up - sm
I simply explained to the company that I would rather my present employer not be contacted at this time, since they are not aware that I am looking. I have another reference, so I hope it isn't going to be a problem. But like you, if things don't pan out with this company and I end up staying where I am, I definitely don't want any problems.
This is my situation.
I am a hospital employee thinking of going national mainly due to the drive though. There is plenty of work though and when the work is low which is rare, we file, the ones that know how code, code, sometimes we can help out with Release of Info (ROI), or do other things until there is more work so you are always getting paid. Great bennies too at my hospital too, tons of PTO time that a person can cash in.
The down side is that certain ones can get away with turning in crap work all the time. thers if they make one little mistake it is magnified and made to feel like they are the worst Transcriptionist in the world. Some are allowed to cherry pick and others get stuck with the worst dictators. Also a problem is that I am in an office with newbies who don’t have to worry about production (rest of us do) and they act like children, literally. Sing songs out loud, shoot rubber bands at each other, the phone where family and friends can call on rings off the wall. I also have a loud speaker over my head where the operator comes on and says “DR SMITH call 99999 or whatever.” I don’t fit into the little cliques.  I cannot afford fancy clothes and I cannot afford to go out and eat once or twice a week, I have go to home and cook supper as I have two small children to feed.
I'm in the same situation - someone took all my
call me. I followed the employee manual and sent an email as my first step in problem resolution to my account supe (who never returns emails). And this is a new job I took because of the very same thing happening at the last one, with assurances that I would NEVER have this problem here!
Am not sure what the situation is. SM
If this is a local hospital, I was welcomed with open arms on no more than a medical terminology course, although that was years ago. There is no better training than the one-on-one I received there. Sometimes you will find there are people available to help you until you can get up to speed. Even in a local doctor's office, you may not be on your own for awhile. If you're not sure about the situation, don't hesitate to apply, and there is no need to mention your lack of experience. I imagine it will show up on your resume, so they will know exactly what they are getting. If you get to the interview stage, that would be the time to ask about training, what exactly is expected, how long you have to learn all you need to know, who is available to help, etc. Good luck whatever your decision.
my situation... c msg
I'm an actual full-time employee for two merged hospitals. Full benefits. also includes radiology. I went home 1-1/2 years ago. pay is 20/hr. The minimum production is 75 minutes plus 0.50/min after 80 minutes. all equipment provided including second phone line and internet connection. We do have outside vendors that back us up, but we have majority of the work. I'm happy with my position. Unfortunately the hospital itself is making cuts and the transcription department is one of its targets, although they haven't touched us yet. One of our vendors are now doing most of the work for one of our hospitals, so I am considering asking my boss to hire me as an IC.
I say take the job if you have more pluses than minuses, but remember, hospitals do lay off so have a back up plan. Good luck to you.
I don't think I would like that situation...
I think you should be able to see how many reports you did and line count for each. I've had instances where a report I sent was missing from my total, and I would never have known if I wasn't able to get that detailed info. I have always kept a log, also, of all job numbers to compare. Maybe there would be some way you could check the line count for each report before you sent it and write it down and then compare the total to what shows up? but that would be a pain!
Your's is a different situation
than mine of course, and so we have different concerns. I really do not know much about them, as the people who merged with MD-IT, who I will be working for, are very new to MD-IT (June of this year), and they really cannot give me many answers to my questions. This is what concerns me the most! MD-IT may be fine itself, but I am worried about the branch of it that I am dealing with. Let me know if you would what you find out about them, and I will do the same on my end! Good luck with whatever you decide to do!!!!
Yes, same situation here also
You don't know the situation...
shut up until you do. It is not up to supervisors to train someone how to be an MT, they are only responsible for showing them how to use the software platform, unless they teach a transcription class. Companies hire MTs that have had years of experience, like duh. These were stupid errors only first-year MTs would make and this woman had more years of MT experience than me and still made them.
It's not my responsibility to teach MTs medical terminology and spelling. They should already know.
Sad situation...
I am currently working for a company that acquired business here, only to eventually send it all overseas. I'm just counting the days before I’m given the boot... I hope and pray that our next president makes it very unpleasant for companies who do this to Americans. What goes around comes around and you get what you pay for! Let's see how long the clients stick around with the quality issues you will soon be faced with. I am very disappointed because I thought I was a valued employee... silly me!
It's a sad situation...
Most of us expect not to be given raises...but I think that should change. It makes no sense to be at a company 2, 5, 10, 15, 20, and so on years and never be given a raise. It doesn't happen in other professions, does it?
Never had that situation, but I was only
assigned 1 account and was told that if I needed to add to it to let them know. I've only been with less than a year, but when I interviewed, they went over the account in pretty good detail with me. So I kinda knew what I would be working on before I accepted the position.
Are you with MDI currently and are having a problem or just looking?
When I went through the same situation with
I called the bank with the paycheck account number and asked if a check for my estimated amount was covered. When I found it wasn't, I figured out the check wasn't simply lost in the mail and confronted the MTSO, who fessed up that things were temporarily tight. I quit immediately and stayed in contact daily until I got my wages. I do not give the benefit of the doubt anymore.
My situation
I do both ASR and transcription and never run out of work. I have two accounts, acute care. I'm not sure about the radiology side of things. I used to run out of work until I volunteered to do ASR, which keeps me busy when transcription is low. I never run out of work now.
situation
I did run out of work off and on awhile back, as we will in this biz. I have several accounts (by request) and am almost never out of work. Lately very busy in fact. Yes, they have been very good about accommodating me. IMO it is a great company. Have been there a couple years now. Biggest drawback is feeling the need to work on days off if acct is busy. As they've said, if everyone for that acct put in 1-2 hours at those times, it would solve the client needs. Unfortunately, not everyone is so conscientious. good luck.
I had same situation
I applied to several companies. A couple got me all excited but then blew me off after paying closer attention to my resume and how long I had been out of the field. I applied with Focus and got hired there but never actually started because my former employer from many yrs ago finally got back to me and offered me a job (after testing since even they were skeptical even though I was a great MT back then). Apply for everything you can and test for anyone who offers you the chance. If you are interested in working for local doctors instead of a national company you could compile a list of who is in your town and start contacting each of them.
Good luck. You will find something. Try not to get too discouraged.
this is exactly how the situation is with VR...sm
good VR system + good dictator + good audio = happy VR-MTs
bad VR sytem + bad dictator + bad audio = miserably feeling VR-MTs
and all the variations in between.....
Yes, I had the same situation ...sm
I was hired a couple of months ago and excited to be working on DocQScribe again, but just 1 week into it the work started disappearing. I'd get in a half day or if I was lucky 3/4 of a day's shift and then no work. I was full time and only getting about 3-4 hours of work per day at the most. I finally had to leave due to the lack of work.
Sad situation
Boy are they gonna be in a world of crap when the new accounts come on and by then at least 1/3 of their MTs have left.
OT situation
They did lay off lots of people recently and are now hiring like crazy. Even crazy MTs are coming back who have left (or are the one's who were laid off, hmmm, curious). It seems that some at Ampion have little work while other specific accounts have too much work and are constantly being required to work OT almost every single day with the remarks from the MTSO that this is mandatory with no exceptions. We do have a life besides Amphion, or at least I used to think so!
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