Thank you for your comments. It sure helps! nm

• MDI-MD or DSG? - wags
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    • Thank you for your comments. It sure helps! nm - wags

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Here is what I do, go into START, control panel, add or remove programs, and do that part.  Then, I go to My Computer, C Drive, Programs (and delete out any remnants).  You will also still need to definitely take it out of the main part of your computer which is REGEDIT.  To do that is very easy, I do it all the time with NO problem, learned it off my computer guy, actually. 

START, RUN, type in regedit, OK.  On left side in regedit, go to HKEY_LOCAL _MACHINE, Software, and then just right click on the software name and it will allow you to delete it with a question screen asking if you are sure you want to do so.  If you know the exact name of the program or even the exact name of the file it was in, you are safe doing this.  You would also need to check in HKEY_CURRENT_USER, and just do the same procedure over again.    Hope this helps you.  It looks complicated, but is not.

when I say that I get those double letters, maybe that is when I open my SC after loading my program.  I have no idea!  I've never noticed.  It's just not a consistent problem, and even when I get the double letters, it's not on every expansion that I'm using, just kinda hit-and-miss.  But maybe this is what the problem is! 

Anyway, I hope you get your problem sorted out.  When you reinstill, your .sc dictionaries (or whatever they are called) will just be right there waiting on you.  That is how it was when I got my update.  Good luck, and thanks to you, too.  :)

I could transcribe the report myself a LOT faster than sitting there listening and fixing the report.  That's just my experience, though.  Although I acknowledge that VR is easier on my poor old hands, it hurts my budget more than my hands hurt.  I will avoid it as long as I can, although it seems like The Borg and perhaps soon we will all be assimilated. 

For now, I am happy to be at a company where I am appreciated and can type the reports myself and not have to sort through the cra* a machine puts out.  Keystrokes is great! 

Are a Transcriptionist who has worked for MDI-MD?  Would you mind giving your 2 cents on your experience?  I'd appreciate any information.  NOTE:  No recruiters need reply to this!  Thanks so much.

This is definitely a wonderful company to work for, especially if you need benefits.  The supervisors are very nice and very helpful.

This company does have some absolutely terrible and horrendous ESLs, but on the other hand, you can send blanks to QA and are not penalized.  You do have to remember that if you send a report with a blank to QA, they analyze that report and it goes toward your QA score for the month, which they do on random reports and also, as above, any reports sent to QA for blanks or questions. 

Also if you are looking for flexibility, know that they are not very flexible with your schedule.  They want you to work the hours you committed to and not type outside your schedule very much.  They will, however, let you off for doctors appointments, etc.  If overtime is offered on your account, though, you will get lines-and-a-half.

One other thing is that they do expect you to do your committed lines for the day.  In other words, it does not seem like they will compromise this with a very good MT who has high 99s on QA scores but is just not as fast as she used to be.  Some places say if you are putting out very good quality work, they will allow you to do just under the required line count for the day or pay period.  Axolotl does not really hold to this idea.

Lastly, to add a cc to a report, you have to click on a separate toolbar button, and this is extremely slow to bring up the doctors' list to choose from.  This does affect your momentum, and some people have a wait literally of a few minutes for the lis to come up.

All in all, Axolotl is a good company.  Above are just a few things I feel might make a difference to someone considering them.

I don't understand why people come on here complaining because they have to produce 1200 lines a day when they new the minimum line requirement before accepting a position.  It sounds like they don't want to work their schedule that THEY MADE themselves and AGREED to work.  If you don't want a schedule, then work IC and receive no benefits for another company.

Axolotl does expect you to work the hours you SET when you accepted the position.  They are very flexible to work with if you need time off or to rearrange your schedule but to be late every day or quit early daily, no they are not flexible with that.  They have TAT agreements to reach and need people there when they say they are going to be.

As far as making line count, they do expect you to be able to reach 1200 lines a day but they also are very patient with new employees.  People they hire are told in the interview that they have to produce 1200 lines per day.  If someone cannot reach it, then they shouldn't take the job.  The platform is easy and you have a lot of resources given to you. 

As far as the ESLs, there is 1 account that is high ESL and they are horrible!!!  But this is 1 account out of how many acute care accounts??  If you are not hired to work that account, then you do not have hardly any ESL dictators.  If you were hired to do that account, then you were told up front that it was a high ESL account.

As far as the CC button, I believe it has been sent out in at least 2 e-mails that the next patch/upgrade that support is going to do, the CC button will be fixed.  Did you not receive this?  I never have to wait more than 30 to 45 seconds.  Is it a pain sometimes?  YES.  Has management acknowledged that this problem exists?  YES  Are they planning on fixing it?  YES

Other than a brief wait for the CC button, the system is not slow.  If you have to wait even 1 minute for the CC button, you still should be able to meet your productivity requirements.  Someone not working their schedule or meeting productivity is not an Axolotl problem, it is an EMPLOYEE PROBLEM.