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Thank you Jennifer - in turn - I think you get better quality work - less blanks! nm

Posted By: Snoopy on 2007-12-08
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nm


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    blanks are fine, just don't guess. hopefully others left the same blanks.
    nm
    Jennifer.... How are you telling people where to work

    when down below you were asking questions about where to work, how to get a job, you seem to know an awful lot for someone asking questions.  What is up with that?? 


    No, but you may have to turn in work
    nm
    Continue to turn down work.
    That's okay, limit yourself. It leaves more work for people like me who can walk into a job and transcribe most anything. I don't understand folks that don't want to learn and then complain that they can't find a job. Go figure.
    But could you just not turn on computer that day and NOT do the work. Or could you call and say
    :+
    I think it is starting to turn around a little. I work for KS on an account that sm
    went to VR (powerscribe) and now, 2 years later, more and more is coming through to the MTs to edit.

    My back-up account went to Powerscribe about 6 months ago and is back to regular, plain old Transcriptionist because the doctors hated it!
    Quality and quantity of work is always there
    with the exception of the first couple of hours after a holiday. Pay is like clock work. Never late. Direct deposit. Still on my 90 days probation with them and got production bonus already. Highly recommend. Very nice people, great communication, easy platform to learn.
    NO, NO - if your work is whatever % quality - can't remember the %
    nm
    Your work stands for your quality. If your
    work is fine, you have nothing to worry about. If your work is below 98, you have something to worry about. You cannot score below 98% because of commas. Sounds like you are in a bit of denial. Your work is your proof. If QA is out to get you, then your errors are not errors, and that is all the proof you need. Only major critical errors bring scores down that low. You might be under the eye of QA, but I doubt its a vendetta. QA's job is to assure quality. Don't take it personally, take it professionally and aim to improve - for the patient's sake.
    I did, but it has been awhile. The quality of the work was

    horrendous and it would have been easier to retype reports than to correct them.  The MTs kept making the same mistakes over and over again.  They also had some accounts that ESL didn't come close to describing them.  I am very good with ESL and routinely transcribe 85-90% ESLs, but these were some of the worst I've every come across, plus the sound quality was pitiful. 


    If you open your original post and towards the bottom click on related posts you'll find lots of info about SS as a company, that would be enough to help you decide if you want to work there at all.


     


    Sound quality and now, no work
    I just love it when I get up early to work my required sch'd hours and see 0 reports on all my accounts. The DQS system had horrible sound quality even when I worked at MedQuist, so I don't believe it's much to do with any given company but more due to the platform of choice.
    Yes, experience does not always equal quality work!
    nm
    Yep, all the work is in India now. I bet the quality is great! sm
    They'll get theirs in the end. They should be ashamed of themselves. What a crappy way to tell us too. The supervisors didn't even have the balls to tell us, they made HR do it. We should file a lawsuit.
    When the quality/quantity of work digresses
    then the company should get rid of the Editor - they should hire them on probationary terms to begin with if this has been a problem in the past.   I stupidly agreed to 3 cpl and another time 4 cpl and could work a straight 8 hour shift and be lucky to do 300 lines.  The quality of the dictation/work/system was so poor.  I'm sure we have all had experiences good and bad.
    The quality of the Indian work is so poor, sm
    that the company will eventually lose the accounts, thereby the US MTs lose even more work!!

    As soon as a company offshores, it creates its own doom. (A chink in the armor, so to speak.) It will eventually come back and bite the company where it hurts--unfortunately, it's the US MTs who get hurt the most.

    Offshoring is putting US MTs out of work, plain and simple.

    When you've been around this business a little longer, you'll understand.

    if your take home is $6.50/hour and your doing quality MT work...sm
    sweetness, it's time for you to find another profession. You can go flip burgers with bennies for that pay. This is an example of why our pay scale is so low. There are those MTs who are willing to work for peanuts. One should never make this low wage in this profession. You must either have to do a lot of researching because you lack medical terminology knowledge, or the company you are working for is putting the screws to you. I truly feel sorry that you find are willing to do this. Good luck to you.
    Why is it hard to produce quality work?
    You are either good at your job or not. If not, then find another line of work. If you don't think you are paid enough to take the time to produce quality work, then find another company to work for.
    I work for DSG now and the sound quality is just fine sm
    now that they are not doing MQ subcontracting.

    However, I'm wondering why they are hiring. Of course all companies want their reports back in the right TAT but why do they always have to over hire? I am sure they want weekend and night coverage. That's a problem I think with any company. Even at MQ we are being asked to change our working hours to afternoon, evenings and weekends.
    Jennifer
    Forgive me if I am missing something, but are you saying that Landmark does interviews for market research? I thought they were a small transcription company on the East Coast. I know a couple of people who worked there and they never said anything about market research. Maybe it's not the same company.....?
    Jennifer
    I had am just curious, why are they hiring for acute care in the summer and not now? (I know someone leaving the Q who could be interested. He hopes to leave the Q ASAP.) Thanks in advance if you can provide any info! Would it matter that the applicant lived in California?
    Jennifer
    Thanks. It just seems kind of strange that an MT company does market research interview transcription, but maybe they have a broader client base than other MTSOs. Anyway, thanks for the info.
    Jennifer
    Thanks, I see. It still seems like kind of a strange thing for a MT company to transcribe but whatever, I suppose. Good luck on your job search.
    They offshore, sound quality not great, quality
    of work coming back from India is bad and they don't pay enough for editing it. 
    you spelled quality qualitily maybe that is why you have quality issues.
    Sorry, but even spell check misses stuff. You have to at least be able to spell to do this job. Well, you don't have to know English if you are Indian, but us Americans have to spell!
    Can anyone comment on the sound quality and JLG and work availability? nm
    ,
    DRC if you're capable of high quality work.
    DRC (Digital Records Corp.) is a top-of-the line company to work for, if you are capable of doing top-of-the-line work. 
    Does anyone have actual experience in the quality of off-shore work?
    A physical therapist in my area said they kept a file of the funniest errors they received from the off-shore work. I do believe that most of the hospital staff that get the work back care diddly-squat about quality -- it's probably not read, only filed.
    Jennifer a SHAM??
    The so called "recruiter" Jennifer is leaving, however, with all the emails flying around at work it has been found out that she made a bonus of $50.00 to $150.00 per MT she hired if they stayed FOR MORE THAN A FEW weeks. She told us all a bunch of crap just so she could make money FOR HER AND NOT THE MT. She is now going to be recruiter for another transcription vendor!!!! Watch out, she apparently told us all what we wanted to hear SO SHE COULD MAKE MONEY and now she is selling us out!!! Hope not to hear from her ever again!
    Jennifer's last day is this week.
    ,,
    Does anyone know where Jennifer from Heartland went?
    TIA
    Thanks Jennifer and Krissy!
    Looks like I'm not the only MT who likes our company!




    I'm sure there's more than one Jennifer in the world.
    x
    Jennifer - Please read
    I think the mods might delete your post because it gives a specific name and company, but before it disappears I had to tell you, been there/done that with W of WS and yes indeedy, she is a piece of work, lol!!!! If you've survived HER, you can survive ANYTHING :-)
    I wonder what the quality of the work is like adding all those people to accounts. I agree. They
    will lose accounts this way and MTs will move on. No one is going to sit around and make no money and then have QA breathing down your neck when you are thrown into all these accounts. So no one listens in New York. What is the problem with them.
    The 2 ads on JS by Jennifer S of Horizon Employment

    I've tried to find a website for this company, which it probably should have being that they are nationwide.  Nada.


    They don't even have their own domain name for email, which is kind of odd for a business.


    Something isn't right.  In fact, when I try to find a phone number, any info at all, nada. 


    Please be careful with those 2 ads.  JMHO


    Jennifer Poole's Company
    Even though I did not apply I applaude the company that Jennifer Poole had an ad for.  Long gone are the small, locally owned businesses offering IC status, flexibility, no line quotas and reward those that work!!  Imagine all of the above:)  Wow!  Congrats to those that did apply and were offered a job with them.  I hope others take a look at this.  See from the most recent post....positions already taken.  Evidently that is what a lot of us are looking for these days.  I hope we see the pros and cons of this company in the future.
    Jennifer, I'm suggesting Spheris. SM
    Only because you need experience and you can get it there. The pay will be awful, but they have a system for training people, with mentors every step of the way and on-line courses and sample reports. You could work there for 6 months or so, to get your feet wet. Or hands wet! LOL!

    Again, I'm only suggesting this company for anyone who needs experience.

    They used to require several years of experience for acute care, but, at this point, they are taking anyone. Give them a try.
    Jennifer, I'm suggesting Spheris. SM
    Only because you need experience and you can get it there. The pay will be awful, but they have a system for training people, with mentors every step of the way and on-line courses and sample reports. You could work there for 6 months or so, to get your feet wet. Or hands wet! LOL!

    Again, I'm only suggesting this company for anyone who needs experience.

    They used to require several years of experience for acute care, but, at this point, they are taking anyone. Give them a try.
    Anybody know about the quality of the work CBay out of Annapolis puts out with their totally Indian
    based company. Just curious who does the proofing for them.
    Let's see...lousy sound quality, dictators with no skill, unavailable QA, running out of work.nm
    s
    Jennifer, you are not alone. I worked as a staff employee when they
    were Healthscribe, and I can tell you this - and I will swear to it in a court of law and on a Bible - and can show the proof should it ever come to that - they alter the lines. So say for instance, you get a 14 minute H&P and it comes out to let's say three pages. Whereas, a normal line count might be - just for the sake of argument let's say 100 lines to make it easy - Healthscribe/Spheris would credit the Transcriptionist about 90 lines. If a transcriptionist sent a report to QA, after so many reports, QA would start to dock lines from the transcriptionist.

    The accounts were very, very difficult. I worked in the relations aspect of the company, if the client had any complaints or problems, I dealt with them. The accounts were basically the hospitals that no one even wanted to work in - inner city hospitals with lots of foreigners dictating.

    I had to deal with the offshoring accounts and transcriptionists in the US that had to retype or edit - however you wish to put it - very very frustrating - won't even delve into it.

    Jennifer, I realize that you are new in this field, but there has got to be a better place for you to learn and get your feet wet. Have you tried your local hospital or clinic in your area? Try a small company instead of a national. Smaller companies might have more of a mentoring side to their company, nicer accounts, easier to deal with. I hope this helps. Good luck
    Blanks
    I've left blanks before in tests if I was not 100% sure, and it has never counted against me. They may have included difficult areas in the tests intentionally to see how you wound handle it. Good luck. I found KS to be too disorganized for my taste.
    If I see blanks like that...
    I provide the website I found it from and tell him/her to do the research...if I can find it easily, so can they...
    Just a guess here but perhaps her blanks indicates she was willing to ask for help and
    ?
    QA is more than filling in blanks and
    3.5 cpl is ridiculous. People who take these jobs do not deserve any more than they wind up earning and they make these companies think they can get away with it. The only way to get paid to QA is to get paid by the hour, and I do not mean $10 an hour either! Shame on these companies. They will use the excuse that they cannot afford to pay higher. Don't buy it. It is not true. It is greed and nothing less.


    Blanks on test
    No, the dictator was pretty clear, but he said a few things that I just was not able to make out.
    Question on blanks
    I am a fairly green MT, but I do my best not to leave any unnecessary blanks.

    I am wondering what types of blanks you run across that you feel are ridiculous and just out of laziness.

    Can you give some examples?
    Blanks do not count against you

    They would rather you leave a blank than to guess.  As with any company, there are ESLs.  There are good ones and bad ones. 


    QA can be strict.  We transcribe verbatim unless of course it is a gross medical error and then a blank is left and the report is sent to QA.  If you type the wrong wrong word and it affects the meaning, it is a higher deduction but there is also a deduction for errors made not affecting the meaning. 


    I have worked for Axolotl for a long time and I have never worked for a better employer.  If you have any questions you can e-mail me or post on here and I will try to answer you. 


    Blanks can be a good thing!
    They prove you know what you don't know! Very important in this work. Just be sure that all else you transcribe is right on.

    My goal was always for 100% (thanks Scrapper), but really no more than two blanks in say 3-6 reports, and that has landed me lots of offers.

    My first test, btw, was with MedQuist. I asked before transcribing the test how the scoring system worked in order to judge when to say when if it got impossible. No harm in asking!




    oh wait, let me fill in the blanks:

    you must be a bitter person to hate your job so much


    there's no way VR will be able to do all the accents


    once they go to India, they will be back for American quality


    our jobs will never go away...


    there. I already put them in there so no one has to run their long posts saying the same thing that is always said...


    You aren't docked for blanks unless maybe

    How does Axolotl define a line?  Do they pay for spaces, headers, footers, & expansions?  Are you docked for blanks or sending things to QA?  If so, how much.

    you keep leaving the same blank after receiving corrections.  They would rather you leave a blank than to guess.  Line is 65 characters, pay for spacers.  There are acute care and clinic accounts and I don't know if they pay differently for them as far as headers/footers.  I have no footers, only have to fill in date in headers so not sure how they pay.  I don't know why wouldn't get paid for expansions, I get paid for normals and I have some normals as expansions so I guess they do pay for them.