Terrible to work for, bad communication, rude
Posted By: Run!! on 2008-11-06
In Reply to: Any experience with Docu-Med? - sm
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Don't know about outsourcing, but they had terrible communication when I was there
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Communication is terrible. I've been there for
long, long time and work on several accounts (MDI side). Some TLs are good about answering, others never even acknowledge that I am alive. Heard they were working on the problem, but it has not improved yet. And no work is the theme song of the day.
Communication has been terrible. I have asked
for feedback over and over and over with no response. I guess I am still on 100% QA because as near as I can tell none of my reports have been through QA. If they have, I have yet to get any feedback on any reports as far back as 7/15. I honestly don't know if I can continue to work with no idea as to how I am doing or any mistakes I am making. I did get paid for work through the 15th though.
Very poor communication and rude when you do hear from them!
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Another terrible day, just no work. nm
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Run out of work, no communication, pay
Terrible place to work.
I agree with the poster about the platform being terrible. Tech support is almost nonexistent, and after training, expect to be out on your own. They will tell you exactly what you want to hear and then do exactly what they want, never to your advantage. I was there for 3 months, quit and it took them 2 months to process my paperwork. During that time, I would still get emails asking me to work extra or emails about account specific updates, etc.... I'd work at Dairy Queen before I'd go back there... but hey, that's must my 2 cents.
Unorganized, no communication, no work
for more comments regarding mdi-fl
TT needs to work on some communication issues before
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Breitner - run out of work, no communication, pay
Plenty of work at TransHealth. As far as communication goes...sm
QA email is staffed round the clock and they are usually pretty quick to answer emails. There is always someone to answer the phone at the help desk etc. I've not run into any lack of communication.
There is a lot to be said for good communication and plenty of work.
Trust me. It could be worse and I should know. I have worked for some companies that I WISHED paid 10 cents a line and had poor communication and lack of work. You cannot go wrong it sounds with what your doing. I could only pray for that.
I work for Webmedx and the communication is poor. sm
The MT managers are okay about answering email. However, questions to upper management go unanswered--or even worse are answered with a defensive attitude that you shouldn't be asking questions. I'm suspicious of any individual or company that gets uncomfortable with questions.
Look at previous posts here. It's said to be a terrible place to work! nm
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Used to work there. Terrible experience. They may have changed their ways, tho
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Sten-Tel runs out of work constantly and bad communication there. nm
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The rude rude rude post is TRUE
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I stayed 3 months and then bailed out. Ran out of work, lack of communication, etc. nm
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If your impressed by bad communication and erractic work flow then it's the place for you..
I know a lot of people who have been there longer than a few weeks that have a lot better insight on MDI-FL and it's not a great review. Yes, the people are nice but is about it.. Nice unfortunately does not pay the bills or stop you from being frustrated because no one answers your emails, well I should say, in a timely manner, and if it is a money-related question like raises etc.. FORGET IT.. you will NOT be getting an email back on that one but you do get one telling you that you need to train on another system, which requires a C-phone, and one in which you had no desire to be placed on, or you lose your benefits. When people sign up to do accounts that are internet-based, it is for a reason. C-phones are a pain in the you-know-what..and then you find out that the account you were hired for is dried up most days, then you are told that you need to do another account that requires the C-phone or you will lose benefits. Thanks but no thanks..getting old.. but truly best of luck to you in whatever you decide.
I agree. This past year has been terrible with MQ. Never enough work, crappy dictators, no pay for
weekends and holidays anymore etc etc I guess with all their legal woes we are paying for it and then have to have few blanks and 98% QA on dictators I have never even heard of. A joke to be sure and no matter how good the new pay plan is or they allow everyone a window to work then everyone will be working all hours to get lines for incentive which they probably never will. MQ is losing a lot of MTs and I expect that will continue. They seem to just keep pushing and pushing and it almost seems like they want people to leave so it really makes you wonder what is going on here. They really just dont care.
I love it here; easy platform, plenty of work, great communication
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I love it there...best place I have worked...plenty of work, pay on time, excellent communication...
wonderful supervisors...who could ask for more?
My only contact with them was rude. The front office person or whomever schedules interviews is rude
This was about a year ago but I set up an interview and either I was supposed to call them or they were to call me at a certain time but I totally spaced off the time change. The lady went off on me and told me that they had no interest in me because I couldn't call on time etc. Rude. There is no way I would ever work for someone like that.
They are rude to work with as well
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you are right, a terrible, terrible thing it is.sm
but I won't complain too much after having made over 50,000 last year.
Just be rude..out and out rude so they have just cause to "fire" you.. haha..What a bunch of i
Who would want to work for incompetent people like that. Time to change your phone numbers. They are like bad stalkers.
Unorganized, feast or famine work, rude people, AND
Their new accounts are unpleasant to work on to say the least. They are no different than a lot of the other companies now.
DSG - Rude people, ran out of work, shuffled around on multiple accounts!
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Seems to be good and bad in the archives. Rude & running out of work to very professional, great
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Rude answer to a rude post. nm
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3 words, rude, rude, rude....sm
the owner sends out UGLY and NASTY emails to the MTs. The communication is just a disorganized mess and they hire you as an IC, but pretty much treats you like an employee. Emdat sucks and pretty much the accounts are not that great. VERY hard to get your lines in Emdat platform. They LOVE to FIRE....when in actuality.....(that is the term they use)...you cannot FIRE an IC, you can lock them out of the system and I guess that is firing, but those two words have always been a pet peeve of mine....hearing when MTs are fired as ICs....Just my opinion
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Rude, rude posters
Hope you rude posters find a good fit for you. Don't run down OSi because some of us like them. No problems either and I have 10 years experience. No newbies here like you say. Love the accounts I'm on. Hope the complainers find a good home, but if not, they will be back and on another company's case.
It is so rude to call QA rude because YOU have
been stuck on QA hold for six months!! And the other poster above - if you are getting QA notes and they are including your supervisor, which you imply is not the norm, then YOU are the one responsible. It matters not if you've been an MT for 1 week or 30 years - if your skills are not up to par, they are not up to par. Many MTs get cleared from QA hold within hours or days at most - companies do NOT want to hold you up from producing, nor do they love to waste their $ on MTs on QA hold. You really need a reality check. And no, I am not rude! It is always, always the MTs lacking in skills who get pissed at QA - no form of feedback is acceptable to that type - even sealed with a kiss and a big bow! 
Rude! Recruiter was very rude to me.
She had an attitude right off the bat.
DSG IS TERRIBLE!!!
That is terrible.
No one should get 2 cpl.
Wow! That is terrible
That's a LOT of money. Too bad. Maybe you can sell the company and at least get some money.
That's terrible
That's terrible. I agree that's what it is but did they come out and admit they were sending the jobs to India?
Did they say people were layed off on the spot or did they give people a few weeks/days until their last day?
Was a severence package offered? Something.
How could they do this just before the holidays.
Terrible!
Glad I didn't get hired! I did a testcall and they never got back to me. I did have to pay the bill for the hour conference call that ended up being a Canada number...that should have tipped me off.
That is terrible! Do you want to be
treated that way or worse on a job? Sounds like a stressful situation you might be getting into. It is admirable you would give 2w/notice, and any company not expecting you to do that is suspect to begin with.. there are other jobs out there, you just might want to keep looking...not telling you what to do but rather than let them ruin my day, and later my life, I personally look for a place who treat people with respect during and after the hiring process. Good Luck to you!
Terrible sm
The platform was terrible. Too many specifics on the demographics.
They lost an account and waited until the last minute to tell us. When we kept running out of work, they kept giving excuses like, it's election day, it's martin luther king day, etc.
There are plenty good, honest companies. I would suggest looking elsewhere.
That is terrible.
I hope that doesn't scare you out of trying again; if not with this company another. You probably should call that recruiter and tell someone what happened. They need to know how what that manager is doing to her employees. I doubt that company will get very far with someone like, but I don't know. I would just let someone know what happened. I am sure she has done it to someone else, and will probably do it again.
terrible
I understand companies wanting to keep work in TAT, but why not be honest and just hire thousands of part-timers, because hiring MTs full-time and not having full-time work is dishonest to say the least. A lot of companies are over-hiring and doing just this kind of thing, not just Transcend.
The pay is terrible!
I was offered a position with them a few days ago, and they sent me their pay schedule.
No matter how much experience you have, you apparently start at 0.06/line. I did't even start for that right out of school, but okay. It seems you would have to work there over two years to even get near 8 cents/line.
I need work, but I have 11 years experience, and I can't afford to work for those kind of rates. :(
VR/SR is terrible! sm msg
I do not see VR/SR taking over, even in the next decade. The result from this software is redundant text that needs extensive editing, and I mean extensive! Maybe some day but it will still need editors to fix! Right now, from what I have seen, it is a mess!
Terrible. sm
I never...ever...do less than 16,000 lines a pay period, or an average of 200 lines an hour. Today, I averaged 111 lines an hour. I ended up taking PTO and am also taking it tomorrow, so maybe others' lines will go up tomorrow, at least.
I am on both DVI and Chartnet. I signed in this morning and neither had a single report for almost 90 minutes. After that, it was back and forth constantly with only 1 or 2 here and there. My primary just moved to Chartnet (which is a great program) but at the same time, it has dried up. I have no idea why but I'm not very happy right now, to say the least.
This is terrible
.... because they have US QA's edit them. Pathetic!
Of course you mean No communication.
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Don't do it! Bad communication there.
Bad platform and bad pay.
Communication
Ha-Some would beg to differ. Was told we were going to get ShortHand page to help new employees create shorthand dictionaries as this was new to us, haven't gotten, told we were going to be reimbursed for Shorthand, haven't seen that either and this came from the top, not a lead.
TT pay and communication
About the pay issue I don't float checks or set up electronic transactions because, who knows the bank computer system could crash in the interim. When I SEE it I pay bills. Anyway it's due on Monday so I don't count on it before then.
About the communication, I don't see why they need to communicate anything about this, they already informed us they were taking it in house, they did not say they were changing the pay date, so what's the big deal about this anyway? It has to be up to the bank because they pay everybody at the same time, but it hits people's banks at different times, anywhere from Friday to Monday so it HAS to be the bank reponsible for tht.
About the communication they answer only the emails they want to answer and ignore the rest which is about 75% of them. I don't email them much and I also don't get an answer much.
Still Transtech is the best company I have ever worked for.
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