Technical issues with the platform were horrible
Posted By: sm on 2009-01-19
In Reply to: I'm no longer there, but lack of work was - me
It was slow a few times, never completely out, but I could never make any lines because of the technical issues with the platform.
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Horrible platform. Horrible communication.
Horrible people who say one thing and then when you do what they say, they get mad and act ugly.
Enough of a bone?
Staff is great-no work and too many platform issues.
nm
I do at webmedx now that the platform slowness issues are resolved. nm
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Horrible accounts - platform sux! nm
x
Their transcription platform is horrible,
training and QA are just as bad. I couldn't get out of there quick enough. 
absolutely horrible platform
It was nuts and you spent 1/4th of the time looking up cc's for three counties, 100s and 100s of docs! I Went back to acute care. No thanks!
I'd say TransTech; Transcend's platform is horrible. nm
x
Vent - how do you deal with a horrible platform!
This platform is so slow that my Expander sometimes doesn't even expand things because the system is so slow. You go to back up or move forward with the cursor and its so slow you end up going to far usually. Spell check, OMG, you could go to sleep waiting to advance. It takes FOREVER to type a document.
I don't understand why companies use these horrible platforms. Makes you dread sitting down to the computer!
Great platform, horrible company
NM
I feel your pain. The platform is horrible. nm
nm
I'm going to agree with the other posters. Platform is horrible and not productive.
I worked for hours and made $9...no thank you. I would do at least a whole page and be lucky to get 30 lines. I think it's a ripoff. Either the platform line counting is just off or more likely it is the way they set it up, but you'd have to be totally naive and never had worked anywhere else to know that the line counts are set up to rip you off. As with most of these companies, they all are constantly advertising like they have a ton of work when there is none. I suspect they turnover is high so they just keep the ads running, but the reason for the turnover other than making no money on line counts is lack of work. They just don't get it. I didn't last there long, as best I can neither, most don't.
Same experience...awesome to work for, horrible platform..sm
I've been an MT for close to 20 years and am most productive on ER accounts where I can create my own templates and Expanders out the ying yang. After 2 months and the worst line counts of my entire career, I had to move on. I do want to point out that PM does have some of the nicest, most helpful staff I've ever worked for! The platform is the ONLY reason I left.
Transhealth is very organized, great benefits..horrible platform
Maybe it was just me but i never made it through training. It certainly could have been a lot easier than having to open up 3-4 programs to get going. I found it to be time-consuming and in a production-based atmosphere, this did not cut it. On the other hand, maybe others think the program is wonderful, but I sure did not. I have used Dictaphone EXText and that is way easier.
Transtech does have voice recognition. Horrible platform for editing.
Dictaphone Exspeech is the very worst VR platform I have ever worked on. Yes, the MT line rate is much reduced for it, too.
If you have horrible platform, do not get paid for headers, footers, template data, etc.,
even though it might take 3 or 4 minutes or longer to edit that stuff, you are going to take a big pay cut. This program was designed by idiots.
The platform they use is horrible and slows you down with regards to meeting daily line count. Also,
QA can be bitchy, however, if you know your stuff and nip that bitchiness in the bud early on, they don't bother you later...except for one. She's rude and vague in her f/u comments, so there is really no way around that one except not to take it personal.
Horrible, horrible, horrible place. Unlike the other poster
I actually worked there. Sound quality is horrendous. The account I had was the worst ESL I've ever had and I do 85% ESL so I have no problems doing ESL. Frequent management turnover. When I was doing QA the work was so bad that I pretty much had to redo every report. I hear about how well they pay, but they don't pay that well and certainly not enough to compensate for all the other stuff.
Worked there 2 years ago..horrible, horrible, horrible.
Would totally avoid them at all costs.
SoftScript is the worst - horrible accounts, horrible management, don't go there! nm
nm
horrible, horrible contact person! Worst experience ever. SM
Turned it down because of the arrogance and attitude.
That was not long ago. Ads run every 2 - 3 months.
Horrible accounts, horrible sound quality, etc
The only time SoftScript would not be wonderful is if you aren't doing your job. They are an extremely professional company. Sounds like someone may not have lived up to their standards.
Horrible, horrible place. Lots in the archives.
Plus, they are always having technical
issues!! My PC goes down at least once a week and their word expansion program is the worst!!
I have never had a technical problem
with either the hardware or software thus far. I was out of work once for a few hours on my primary account, but was trained on one very similar to it until the primary was ready again. They have also apparently added two new accounts today. I am part-time (not management). However, I do acknowledge that not every place works for everyone, and no place is perfect. I had a one-month disaster at TRS last year after so many raved about them, 2004 AAMT employer of the year, etc. I'm happy with Amphion so far, but I fully support anyone's decision to leave a situation which isn't working for them.
Age has nothing to do with technical ability.
or lack of technical ability.
Why isn't there a Technical Forum here? Could use one - nm
//
Technical Question
Does anyone know if it is possible to run the Bayscribe platform for MDI-MD on the same computer as a platform used for a Keystrokes account (do not know the platform name yet)? Was thinking about trying them both but didn't know if this was possible. Also, if the tech from one company installs the platform and sees a platform for another company on the same computer, is that ever a problem? Any info appreciated.
Technical question
This job was posted in the Job Seeker's Board...I can't seem to be able to reply to message and no contact information was provided. Anybody have suggestions. I apologize if this was not the place to post this question. See below:
Posted By: NC acute care hospital employee position on 2008-10-21
We are looking for someone who is in the Charlotte, Concord, Lake Norman general vicinity (or relatively close) for a remote Transcriptionist position (after a reasonable training period). Dictaphone platform, great benefits, good line rates, hospital employee status, extremely generous PTO, very few ESL's, and wonderful work environment. Prefer candidates within commuting distance for training, etc. E-mail for details and information on applying. We need to fill this position as soon as possible.
I believe the tax rate is the same for everyone in a certain class since you want to get technical a
You pay for your taxes at 100% if you are an IC but I dont think she was asking about taxes.
If you are single and have kids, then you usually pay no taxes or very little anyway unless you make over 30,000 a year.
Horrible company, horrible dictators, ESL
at its absolute worst, sound quality horrible. The MTs I did QA for were horrendous. They made up words, obviously didn't use a spellchecker, couldn't get the hang of something as simple as copying and pasting Preop diagnoses to postop diagnoses and would type same again and again. QA manager would send out updates for new drugs, equipment and have things misspelled, frequently got e-mails that evidently were sent because someone wanted to feel important, absolutely no useful information, management problems, lots and lots of turnover, including management. The CEO has no clue about transcription and is in it for the money. After talking with him you feel like you need a shower.
Anybody else at Webmedx going nuts from technical hassles?
I know better than to post this on their internal message board, as anything that is not 100% happy gets deleted.
This is the 2nd week in a row of technical issues on the client's end vs issues on our end, with the MTs caught in the middle, having to twiddle their thumbs during their scheduled shift, then give up their scheduled days off and work like mad playing catchup. I guess I just want to vent and commiserate . Anybody else in my boat?
This belongs on Technical board; thread locked.
Goldbird
Transolutions pays for technical and no-work downtimes.
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lots of good technical things, but they outsource overseas
and a lot of their managers are from the old Edix, which is not a good thing, if you want to be treated with respect.
if you do not mind how you are treated, you can do okay. hard getting lines consistently.
my opinion. maybe things have changed, but I have read a lot of negative on here lately.
Dictaphone EX Text users. I have a question I need help with on Technical Board.. Thanks
nm
support/technical dept is great. i use mine so i think that is just a personal choice and don't
'
RISS is not a platform. RIS stands for Radiology Information System. The platform sm
would be EXText.
MDI-MD platform is fast, not full of problems like Transcend platform or MDI-FL
On Transcend platform you have to click, click, click all day and still get errors, change screens constantly - its a nightmare to work in.
Again, what issues ............
You are the one who asked me to get a grip just because I pointed out that Transcend had a 74% revenue increase this last quarter and accused me of being a "MDI cheerleader", which I am not. How can my pointing out that Transcend “ain’t doing so bad” financially make you so defensive?
You are the one who said that MDI had issues that Transcend needed to “Fix” or you were leaving MDI, and now you are saying your experience has not been bad, but there are issues with management. Again, I ask, what issues?
I don’t think my post was assumptive in any way, merely factual from my standpoint. I would certainly not assume that everyone has had the experience I have had with MDI. I am sure, especially from some of the post I have seen on this board, that there are a number of MTs who have issues with MDI, I was just stating I am not one of them.
You got issues? Deal with them or find another job! It is as simple as that.
My issues ( ignored)
First off, I like my accounts. I do. That's why I'm still there.
However, the QA people I've worked with have MUCH to be desired.
On my monthly reviews, the QA person scores me, but don't even give the sentence, much less the entire report, to give context on the errors. They only give me the word I presumably used incorrectly. The WORST error I made was not putting a capital letter in the middle of a word, i.e. BuSpar. Though other errors were even more minor, there is no way to refute or explain that if it's only a word, is there? I've asked for context, asked for an explanation. Zero response. I've stopped asking.
I've also repeatedly asked for instruction on how to do something right that I'm presumably repeatedly doing wrong because it doesn't match the stated convoluted format. It's only a matter of learning the keystroke, and I can't find the answer. No response despite repeated requests.
There are discrepancies between account instructions say and what the QA person insists you do, which are completely opposite of one another. Asked which is correct? No response. So, when I'm dinged for this on the next QA review, I certainly won't get a response THERE, either, will I?
Errors are counted off that are so completely and unbelievably miniscule that no medical professional would even begin think they are wrong because, in truth, the aren't (he was seen 1 time versus he was seen one time). But because Amphion has its little oddities it's wrong. DING~
And being wrong means that you are kept out of the money. I've always passed my monthly QA at over 99%, but that just isn't quite enough to get to you making more than a tenth of a cent more per line. It's a bit like needing to be an MT Stepford wife in order to win.
I will stay there for now, but I'm no longer as enamoured as I once was. I think top management is okay, but they ought to take a close look at some of the people who are running their ship in their name.
I usually don't post here, but I certainly can't take my whining to management. The bell would toll, and it would toll for me. Maybe one of their people will read this and pass it along.
Serious issues that had nothing to do with
nm
TTS issues
I previously worked for TTS. She has recently just started her own company to provide employee status. prior to that she was a company that was subletting work from other companies. In the beginning the work was great and the pay was never late, but then she had issues. Decided to pay when she wanted to pay. From what I understand things with that issue have gotten better there, but make sure to stay on top of it.
TTS Pay issues
IMO - Linda will NEVER have this 100% perfected and I would warn anybody to stay away!
I have never had these issues
When I first started a month ago, I was provided with a TON of information. I printed it all out and have a binder with pages and pages of physician's names, spellings of cities in the area my hospital is in, and even sample reports for each of the doctors on my account. Also, if I have ever had to email my lead with any questions, she has always gotten right back to me in a timely fashion.
Pay issues...
That's probably why they never called me back once I addressed to them when they called me for rehire if they had straightened out their payroll issues. I told them I would not even consider about coming back unless they pay me on time!!!! Of course they said they have a new payroll department, but after that conversation, I never heard back from them. The company really sounds screwed up in the head. I do not think anybody needs to work for them.
lag issues
Yes, this is definitely a hospital problem. I have had extreme problems with this, but they were supposed to have fixed it on Friday. I worked yesterday and only got kicked out once. I know that KS is working diligently on this. I really don't like this about the Meditech platform, but I do like the fact that it is straight typing. I use PC ShortHand and like that as well. I also think newbies (I've only bee on this acct. a month.) have a learning curve as far as physician and patient names, looking up, etc. Hang in there - I think it will be worth the wait.
I think it was TTS that had pay issues. sm
If you search for TTS, you'll see a few MTs had issues there with pay not being on time. It's possible people are confusing TTS, which I think is Transcription, Technology & Support or something like that, with TT, which stands for TransTech.
They don't pay well and there have been issues in the
past with not getting payment in a timely fashion. You can check the archives for more info.
no issues with pay
i don't know who posts these messages about gant transcriptions, but its very easy to read into the negative remarks and get a bad impression. i have worked for this company for quite some time and have been very happy in doing so. the issue of pay should be addressed with the one writing those checks, not with disgruntled people leaving snide comments when it's likely they are hurt for probably being fired for poor performance or something and want to get back with any digs they can. it's a great company if you give what you expect to receive!
Sorry to say, I am having the same issues
Wow, I feel like you just stepped into my world! I haven't been with them long and I am beginning to notice a lot of inconsistencies in policy just like you mentioned. I thought I was just being overly sensitive. I am trying to give them the benefit of the doubt, but if things don't change soon I will have to leave.
You have serious issues.
Oh no, I am not nasty and rude! I posed a comment like that because it is true! Would you seriously work at this job if you could only do 41 lines per hour? Even 80 lines per hour?
I never mentioned how many lines I type per hour, therefore never *puffing myself up* as you said.
The pay in this profession is certainly not what it used to be but even if the OP was making 13 cpl, at 41 lines per hour, that is only 5.33 an hour! Come on. We are supposed to be here to help other MTs. I am helping her by stating this job is not for her. It is obvious!
Get your panites unbunched and get over yourself!
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