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Serving Over 20,000 US Medical Transcriptionists

TAT and staffing practices (do they overhire to make TAT?) Also...

Posted By: anon on 2007-08-14
In Reply to: Interview tomorrow...what questions should I ask? - MTinMI

is the work routed to you or is it first in/first out. You should be able to plug in and have at it, as much of it as you can do at your own pace, and whatever doctor (ESL or not) comes up, rather than have someone select for you and decide when your 'Q' will run out. Those practices will hold you back from making and working at your full potential.


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I do not think they overhire. Instead, they make sure that we have enough work. sm
I don't Meditech. I like it actually. It really is just straight typing!
unfair practices
I would like people to be aware of a company called Advantec MT, to let people know that at least at the beginning they pay 1/2 cent per line but don't let you know until your first paycheck is due and then you find out and you have to pay for their equipemnt which I believe is very deceptive.  Thought everyone should know.
Shady practices
If an MTSO were late with my pay, I would refuse to transcribe another word until I had the check. This just plain old doesn't work and I would not accept such tratment.
Hiring Practices
Well, I thought I found a company that was going to be different from the rest.  The recruiter was ever so efficient and responded to my resume and tests very quickly.  She answered my emails almost instantly.  However, it seems that once I submitted my acceptance, the communication has come to a standstill.  Is this just the way it is?  This same scenario has repeated for me a few times in the past.  Maybe I'm still very naive in expecting something new and different this time.  I wonder, do the recruiters get a commission once the recruit says yes, or is this a far-fetched notion?
i have no idea how their practices are now s/m
But when I was there they required you to work overtime all of the time but would not pay overtime pay, and checks were not always accurate amounts. I guess the department of labor stepped in regarding previous practices
Well, maybe you should change your billing practices.
I have a hospital account that I bill every week and am paid the following week - never late!

As an IC or MTSO you have the right to bill whatever way fits into your accounting/bookkeeping techniques.

Just a thought!
Maybe...maybe not...but they have sure lost A LOT of good MTs because of bad business practices
x
Small MTSO and bad business practices

I think the reason for late/bounced checks is exactly due to a lot of small MTSOs not keeping business and personal money separate and they do not have a reserve to fall back on in case something happens.


I had one that did not keep her personal finances separate from business and some government agency (she was having legal problems) went in and wiped out her bank account...she still owes me big bucks and that was several years ago. Unfortunately, I kept working (2 months with no pay, stupid) believing things would get better and believed the excuses and lies before I found out what was going on and quit, but could not collect because she had no money left and then she just dropped out of sight (rumor has it she changed her name and moved to a different state).


Another one had the same situation as far as not separating business from personal money and bounced payroll checks (I quit when the first check bounced, lesson learned from the first time). I finally got my money from that one after months of waiting. Needless to say, I will no longer work as IC for small MTSOs. They will lie to you when you ask if they have a separate business account and a line of credit or reserve to ensure payroll is on time even if client does not pay on time or they themselves get into financial trouble.


BEWARE THE CONTRACT THAT SAYS YOU GET PAID WHEN I GET PAID because it means just that and you will have no legal recourse of getting your hard-earned money, definite red flag. 


 


Since we work over the internet who do you report bad labor practices to...sm

I know one of the MTs that had their job eliminated at Medware last week.  The problem is this person's job was not eliminated, they gave it to someone else, but in the generic email it stated that there was no more job.  Seems like this should go against some labor law, but since we work over the internet who would you ask or report this to?  The job that was eliminated was the day person's job and the day person was given the evening person's job - the job that was supposedly eliminated.  We are trying to figure out if there is something that can be done about this or if this person should just say the heck with it and move on.  Thanks for any advice. 


 


Over-staffing....
Has it ever occurred to any seasoned/dedicated Transcriptionist that over-staffing is really a non-entity, due specifically to other MTs not doing their job?  I used to be angry when workload was low and think over-staffing, but now I am having to step foot in the company's shoes and realize that this is due to them having slackers!  They do have a commitment to their clients....we all have to realize this...but in order to keep the slacker employees, they just hire a few extra for the account...I don't know, I am pretty hiped up about speech recognition jamming my lines too....
Staffing for Focus
AccuStat Carolinas assists Focus Infomatics for staffing for US MTs for their accounts when they need help. Focus has offshore on their own. I am a US MT and work with AccuStat on a Focus account and all is great!!!
They have a new account they are staffing
NM.
24/7, Yes; Full Staffing, No.
I started my long-lived career in-house, initially as an LPN and then shifting to transcription. As a nurse, we did not work every weekend. We had a rotation schedule that provided adequate coverage and no one, except those that wanted to, was stuck working every weekend.

When I shifted to transcription in the same hospital, no one except the willing had to work every weekend (weekend coverage was the primary reason the hospital hired part-time). It was set up so that each Transcriptionist worked one weekend every 6 weeks. Despite the fact that it is open 24/7, not all departments are open 24/7. ORs are typically closed except for emergencies, ditto with radiology, clinical services, and the sundry labs (CV, EEG, etc.). There was no need for a full compliment of transcriptionists then, and forced weekend work is just MTSOs creating a need rather than fulfilling one.

Most of us do this job because of the convenience, and we do appreciate that. However, because of the new rules requiring weekends and 16 hours a day (including weekends) sitting at our desks to snag each report as it rolls in to make the same wage we were getting 20 years ago, it's losing a lot of that, and those that are willing to just shrug it off are part of the reason it has gotten so bad. And, since you don't walk in my shoes, don't tell us to get a new job. With the responsibilities some of us have added to the crapper today's economy is in, doing so is not quite the snap your rose-colored glasses tell you it is.
K-Force Staffing.......PSM
Hi! Any new reports on K-Force staffing. I am currently working and reasonably happy, but I received a call out of the blue on an old resume that was banked on Yahoo, and a lady called me, very interested, just the right candidate for immediate full-time radiology position, the whole 9 yards. BUT I have read several older posts from 2005-6 where there were negative things said. Anyone currently working for this company, what is the scoop, I would really, really appreciate it so very much, don't need to make a bad move at this stage of the game!!!!
If you email me, I will help. I am helping with staffing a few of the sm
new accounts. Are you clinic or HIM or rad? There are at least 2 new accounts of each.
I'm not management - major staffing changes and

growth just in the last week alone - all for the better.  Just be patient and it'll be worth your while.   You won't be disappointed.     I'd give it another day or two and call them just to follow up. 


Keystrokes is the best so far in my long and varied career! 


Traveling MT.. Sage St. Staffing

Anyone familiar with this new company?  They have ad posted today.  It sounds enteresting and I am enticed by the idea of a change in the new year!


less staffing all around the hospitals is the norm...
i have siblings in nursing and radiology departments and it's cut, cut, cut = dangerous patient care.
Landmark staffing? Not an MT company. nm
.
I love the part where he says we have inadequate staffing in this country!
That makes me so mad - how many of us are sitting here waiting on work every day and he says we have inadequate staffing? That is BU!!$HIT!


Our only hope lies in the facilities staffing MTs direct. SM
Win/win. They save a ton even if they pay us more per line which in turn puts us back in the bladk. We get affordable health coverage and labor laws.

SIMPLE AS THAT


Sage Street Staffing - South Florida transcriptionists

I have been trying to respond to people from south Florida who applied with Sage Street Staffing for traveling transcription. 


The emails are kicking back as undeliverable.  I have tried from multiple email addresses, and they are all kicking back as undeliverable.


If you sent a resume from the email address *********** please send an alternate email address so that I may respond.


thank you


They overhire -sm
Can't give you enough work if they overhire. Grave and early day shift are out of work when they sign on, or shortly after. They want all the accounts cleaned out by evening, and then there is nothing left for anyone else.
Well I never know when they overhire...
I have never run out of work unless it is around the major holidays when people would rather spend their money anywhere but the doctors/hospitals (don't blame them)!

Actually looking forward to them hiring some help...the accounts are so busy and we keep getting new ones...one can only type so fast for so long...lol!
Used to be, not any more. Overhire is the name of
the game, so you are lucky if you can get your line counts. Just like any other big company, you are just another set of hands and another number. Their platform is terrible.
They do overhire.
?
They definitely overhire
Not only do they over hire, they are turning to all ASR soon, which is a cut in pay. Working on secondary and third accounts most days due to the over hiring situation. Will not give me a fourth account. Have 25+ years experience and transcribe it all, so inexperience not the issue. This is a dying business.
I think they overhire so they can have
up to the minute turnaround time. They don't care if we MTs have enough work. They only care that they look good with there lickity split turnaround time and screw the rest of us workers. For instance, there is no need to get in a panic if there are 200 jobs in the backlog that ARE NOT out of TAT. That just means there will be plenty of work for the next shift of workers and they won't be sitting at their desks fighting over the 1 job that comes into their work pools. It doesn't mean that it is time to hire 15 new employees, and it doesn't mean it is time to send out a distress signal for OT or the world is going to end. If these companies could understand that, I think we would all be a little happier.
I wish they would not overhire!
I have been at work for two hours and have already run out five times and currently have none.
Did they overhire or something earlier. nm
:
Overhire. I see 4 or 5 new names on
my accounts every week, and we never needed any help.
They way overhire and it can be very hard

to get lines because there isn't work.  Some accounts have tons of work, but they won't let them be used as backup accounts.  They do pay on time and if there is a holiday on payday they pay before.   FT is considered 35 hours.  You have a 12-hour window to do the work.   They do expect you to work your schedule to cover TAT, although due to overhiring there frequently may not be work on your shift to get your hours in and they do expect you to make them up - but because they overhire it may not be possible to do. 


I think you could do worse, though they have lots of room for improvement.  There are some dips for STMS, which is your main contact, which may make your experience good/bad. 


Can you say overhire...I knew you could.

Don't bother unless you like A LOT of flexibility in your day.  Have a backup job so when there is no work I can work elsewhere. There is more work at night so if you like working evenings and nights this could work out for you.


I worked for WMX. They overhire, especially when

a new account is coming on-line.  I ran out of work sometimes just 2 hours into my shift.  I tried working my days off and other shifts to make up lines, but everyone else was doing the same and I still couldn't get my lines.  I didn't have a good SCM and trying to get additional work took going to top management.   There are some accounts that have a ton of work and on OT frequently, but they wanted people working on them as primary accounts and not backups. 


If you need a FT paycheck I would not rely on WMX for it or at least would not quit your other job for several months to give the account time to balance out, for MTs to quit who hated it as much as I did, for MTs to quit who can't get their lines like I did, and for the account numbers to be consistent. 


So, what's your opinion? Did they overhire? NM
nm
I've said it over and over again that they overhire and

rarely got 35 hours, usually under 20, even with 3 accounts.  I was crucified every time I said anything, but this is not uncommon.  When I left there were at least 5 months that left around the same time, for the same reason.  I was depleting my savings because I wasn't making any money. 


There are always some accounts that have a ton of work and have frequent OT, but they also tend to be horrible accounts. 


With the holidays coming up there are going to have fewer people having elective surgery so the census will be done.  MTs will be trying to get every line they can for Christmas money, so I can't forsee tha the work load is going to increase. 


ya know - GREATFUL! they obviously do not overhire.
x
One word - OVERHIRE.
nm
They will overhire whether you pitch in or not so
Loyalty is a 2-way street. If you believe the company line and stick with it, let time tell, and the bill collectors begin to call. Just BTDT, and IMHO keep the client happy at the expense of overhiring to keep TAT is the first priority there, not to make sure that IC's commitments are accountable by the IC and the company too. Hope your dreamworld doesn't spoil if and when you wake up and smell the coffee. Good luck to you.
Agreed, they do overhire.

Yep they offshore, and they overhire sm
Worked for them over a year ago for about 3 months, and never had enough work, and now I am just being petty, but I want to mention also that they would never give back my deposit on my Dictaphone foot they supplied, which was only $50, but dang it, IT WAS MY MONEY.  It just shows that they are kinda shifty.
Alltype is no good -- they overhire
nm
DSG notorious for overhire/prune (sm)
as standard operating procedure: hire/contract every warm body with a plausible-looking resume, overstaff accounts, give the whole thing a few weeks to settle down, then prune the bottom 40% of the producers or inactivate the part-timers. Advertise, rinse, repeat. Lots of services do this.
Exactly. Which is why MTSO's overhire...which I also see a lot of complaining about.
x
must be overhire awaiting new accounts ??? nm
n
Why? No work, overhire, or new policy?
?
They overhire. Their program stinks.
The training is worse. They outsource work so there is nothing left. The transcription program is horrible and you do 3 times as much work to do a document as you would anyplace else. You cannot use automatic numbering, you cannot do this, you cannot do that, and new rules every day. You spend all day clicking and changing everything.
"They" ALL overhire; it's please the client first; not the MTs.


KS doesn't overhire, so there is no guarantee

that all those leaving MQ and applying at KS will even get a position.  They have at least 3 platforms that I know of and maybe more other than Meditech. 


I never worked for MQ and never worked on Meditech so I can't compare.  From what I have heard about MQ I don't know how any company could possibly be worse . 


They way overhire. They do a big hiring for new accounts

and then when the dust settles there isn't enough work and a bunch leave.  There are accounts with tons of work, but they are usually older accounts and for some reason they won't allow them to be used as backup accounts.  Pay is better than most companies, but if you can't get your lines in it doesn't help.  Pay always on time and if payday falls on a holiday pay is early.


They weren't a good fit for me, which turned out to be a good thing because I'm in a much better place now than I was with them, but I've worked for worse companies.  If you are looking to work for one company I'd advise again that with Webmedx.  I was only getting 12-15 hours in a week.  I was always available my scheduled shift and was willing to work my days off, there just wasn't enough work. 


They overhire constantly, worse when they get a new
account.  There are some accounts that have tons of work and are frequently on OT, but then there are lots of accounts that run out of work several times a day.  Definitely ask for another account, but it might take you several accounts to get your lines and then you've got all those different account specifcis to deal with.