System was down for a while. It is frustrating.
Posted By: TRCR on 2005-09-18
In Reply to: What the heck is up this weekend with the system? - Transcender
I know they are working on it. Overall, I like this system better than most.
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Yeah, I'd say that would be frustrating.
Could you switch over to work on the Transcend side to work on those accounts?
Platform can be very frustrating sm
If you get stuck or have a question regarding any issue, dont hold your breath on them answering or helping. To me, they are very shady people.
I know it is frustrating and I sure don't enjoy it
either, but doesn't it make sense to give all applicants a difficult transcription test? What better way for a real cream of the crop MT prove that she is skilled? If the test is easy, the results will be the same, whether the MT is a newbie or highly experienced. True?
So true and so frustrating
(NM)
I have been running out of work with them also...frustrating! nm
nm
it's frustrating to have 14 years and get $14 an hour..
i won't work for line rate ever again... and i work almost 4 jobs now to get six figures. pathetic pay these days. made more working hospital back in the day
It is frustrating for me to see ads when I do not have enough work. However, they are great sm
people to work with, and I have been happy for the most part. They use Wordscript, which is a Word-based platform and very easy to use. Pay periods end the 15th and the last of the month, paid by direct deposit. There is no set pay day, but generally I am paid within a week to 10 days of the end of the pay period.
Good luck with whatever you decide. 
I know, it's so frustrating. I would at least like a yes or no, just no response is maddening.
nm
Ugg this is so frustrating! I am going to try to get more lines the first week
of the payperiod and maybe that will help. I have a child but he is away for the summer so I am able to sit and wait 24/7. I just have to juggle the bills this time around, either pay for the furniture or the rent, but not both. Will be lying low this week food-wise too, good thing I am alone and can cut back on going anywhere or buying anything. Perhaps the recession will end and the new accounts will help. Going elsewhere might end up being the same thing, so I am going to overlap TT with something else. Just thinking aloud here... thanks for your feedback. It is hard to talk to coworkers when you are home and don't know anyone in the area who does the same kind of work.
Is Dictaphone better for VR? Escription can be frustrating with that at times.
My account is mostly VR and I have to work an awful lot to make a little.
I hear you. It's really frustrating to have almost the perfect job within your grasp. nm.
nm
relevant. I take that as a sign the copmany is frustrating to say the least. NM
.
The company I work for does it, to keep all accounts in TAT, can be frustrating but most of the time
am just happy to have work. I am not sure, but I think I work for the same company as the previous poster, and I'm going to stick it out because it does seem to be getting better lately as I think the accounts are better covered now. If I were you, I would ask what the deal is, who knows, they might give you a straight answer or change your accounts if they find out you are unhappy, you don't know until you give it a try.
It definitely can be frustrating. I tested for Accupro a couple of weeks ago, sm
and there were several long reports to type, yet I never received the courtesy of a response. They were great guns at first, sending me info about the company, telling me how impressive my resume is, etc., and after the written test, I heard back immediately, but then, after investing several hours into their written test .. *poof* .. nada. I don't know that I aced it, but after 25+ years of being an MT, I didn't think I did so awful that it would not even merit a reply. Such is life ...
On the flip side, I do realize that companies receive 100s of applications when they run an ad, and so I try to be patient and realize that I can just be lost in the shuffle somtimes. I perhaps am not aggressive enough, because I do not email or call if they drop the ball. There are lots of other companies out there.
Yeah, it reduced me to tears. Talk about frustrating
You had to open up so many screens just to get where you were going. Thus, you got nowhere FAST..
Nice people, agreed; very frustrating to work for, though.
I have to agree that the people are very nice. That's about as far as goes, however. The platform is clunky (We're working on a new one has been the constant refrain for years, with no real sign of it's birth anytime soon).
To answer the original question, I'm able to average about 250 lph, even with the craptacular platform (mostly due to a few docs with regular patter lending themselves to a lot of canned text); that said, I would likely be getting 350 lph or more with similar effort elsewhere.
Back on the negative side, however, the communication there sucks. Maybe 1 in 10 e-mails to management is acknowledged, let alone answered.
Very frustrating.
Big time..They usually have the Indians work at night and weekends. It can be frustrating to log in
and have their not be a lot of work on the account your on. The only Escription account that has extra work is the one in which the hospital had them agreed NOT to send their transcription to India. Otherwise, we have to share our work with our partners as they call them.
Tons of work on Enterprise. Should be last frustrating. Good luck. nm
x
Frustrating situation at TransTech makes me make typos here on this board . . .
I have figured out a way to pay my bills with such **old, wornout** words
HAVE NOT figured out a way to pay my bills with . . .
MDI's new system.. Can anyone tell me
if they like it, love it, hate it? I HATE IT! It has cut my lines in half and I'm ready to throw in the towel. It's a second job for me and I only do it part time. I love the account I'm on and everything but their new system stinks. I didn't mind AIM but their new system can join my hated docs on the long cruise to nowhere that I wish they take every time I get them..
Is it the AIM system still? nm
s
new MDI system
Hi, I have been working on the new system, yes there are some issues with quality - I have been putting my headset in the back of my computer and the sound is much better. I love the new system though, it just needs some time
OLD SYSTEM
Except for a couple of accounts, they are still using the OLD DOS program.
I mean system - DUH! nm
nm
I was 300-350+ at Q, can't get above 270 at Wx. It's their system. nm
x
Don’t know what VR system you use
but this is why I said, it has to be trained correctly. If you have scads on and 1 does something 1 way, the next another way, the third some other way, that is where the problem comes in. By the end of the day my total was $153 so that was ok for me and it is so much easier than straight.
No structure/system at MDI-MD...sm
I feel like they have too many MTs typing amuck anywhere and everywhere whenever they want 24/7 causing everyone to have to work 24 hours a day to get their lines in. I have been chained to this computer for over 5 months now.
If you do not already have an abbreviation system
you will not succeed. I don't mean to say this in a mean spirited way. I'm saying it after working for several companies where I needed ShortHand and had to build it from scratch. It is counterproductive to learn new accounts, a new platform, and a new abbreviation system all at the same time. It takes literally weeks of refining the entries that would allow greater productivity...weeks that you won't have time to invest when you are expected to be up at full production by your third paycheck. Consider everything.
I should have specified that Allscripts is EMR system.
nm
Oh and learn this new system..
 Be an IC at 7 cpl, and do your assigned work and be our slave! What a joke...
Not sure, but I think it's a call-in system...
and probably most of the docs are using phones in the hospital. Just the other day I had a doc call from home and dictate from his kitchen. Sounded like he was washing dishes, and he stopped often to talk to his small children. There was a dog barking, and I could hear him let the dog out as he was dictating.
Now and then, some of the docs dictate on speaker settings because they want their hands free to type into computers for patient records, or to go through papers.
I've had this sort of thing on every account I've ever done at every company.
Whenever it's really bad, I send an email to support and/or my account supervisor. I always get good response from them. No one can check a dictation station or tell a dictator to get off his cell phone if we don't let the office know that there's a problem. :)
Was the system ExText?
They told me I would be working on ExText. Is this the platform you used? And thank you for your response! I really appreciate it.
What kind of a system is it?
nm
Don't know what kind of system they
are using, but they just put in a new VPN server to handle it. I was just wondering if there was anything I could do at home to help staying connected, or if other people had experienced this while running Extext.
Ahh their GREAT system!!!!
and clocking in and out
It IS the system. I got an e-mail from my STM
this week stating so.
Transolution DOS system
Would anyone be willing to email me about Transolutions DOS system? It is hard to make any money on this platform? It seems there have been negative posts regarding this but I would like to apply. It is so hard to make a decision about company with so little info to go on - it would be nice to get a heads up both good and bad..... Thanks....
See message above regarding system.
Unless you work for Webmedx, you really should not comment about the system.
And if that system is Meditech, well let's just say
platform is at MQ. A hospital system could care less if the MT is happy. They are focused more on how wide of a range they can reach for each department and make it friendly for the ones who seek the information. Meditech is horrible.
Just be careful hopping from a huge conglomerate to a company that claims growth, but then overhire. JMO.
Obviously so TT's system of being nice
has backfired. With no checks in place quality goes down the drain. That is true for any industry. Transtech is nice and all but one of the reasons I'm not there today is the quality of the work is sorely lacking. Somebody else said they fear a lawsuit, well I wouldn't be surprised either.
The more the system tries to eliminate MTs I think the more they (sm)
the more the system finds they really need the human touch in order to have a document worth the money for doctors to walk into court with.
However, I will say this. As we go into this depression -- and trust me we are there -- businesses have learned they don't have to CARE. They don't have to care about the health or well being of their employees -- and they are showing them the door rather than being decent about a work place.
So, they may find they need us humans in the chain of medicine - I think the courts will more and more not see law suits because nobody can afford to bring the charges. We will all be out here just struggling to keep body and soul together. Sad what has happened.
probably less than 200 jobs in the system now..sm
Divide that by 100+ MTs currently working for them and the outcome isn't good.
You just had questions so they took your name out of the system?
x
You are connected to their system and they can
monitor everything that goes on on the computer, though I really think they have better things to do.
Can't you look at your old reports in system?
MediTech system..
I've seen old posts on the negatives about this program. Has this system gotten better? TIA
Lanier system
It's not a silly question. A Lanier is similar to a C-phone and if you have a Lanier account at MDI you either need to own one or rent one from MDI. As for the other poster who asked a similar question, you also need unlimited long distance for any of MDI's Lanier or C-phone accounts. I have full (actual) unlimited phone service through my cable company, so that's not really any additional expense for me, maybe just a few dollars more than I was paying for regular phone service through the phone company with no long distance at all.
Well, MTStars does have a system set up
lack of a better word - I guess its handled on an individual basis at times, i.e. whether to permanently ban or temporarily ban or just a word of warning. I know from experience. There are definitely outright trolls, and that is true, but I know even from my own experience, I can just get so angry sometimes at something that I do lose it and say things that I probably actually would have said to someone's face, but maybe not. I don't know. As the posters above have said, we can be a very unappreciated and abused employee, MTs as a whole, and many of us are in very frustrating work situations, more so in these hard times, so, yes, tempers flare. I think most flares here are from those who just refuse to validate others' experiences, i.e. the happy MTs who viciously attack the unhappy MTs, whether just in general or specifically company related. That is so sad. The MTs finally vent, as really none of us have anyone to talk to or understand in real life, and they get squashed and called names, or insulted that they must be having problems due to poor skills, etc. That's so sad and I generally then find myself attacking people I think are attacking other people. Its just human nature for all of us, though the name calling and stuff is very poor judgment. I think its happening more of late because of the financial issues that are impacting us all - bosses and MTs alike. I appreciate the current editing of this forum, as I said earlier it used to be so heavily edited that it was 100% skewed to hide the truth about the site owner's favorite companies, i.e. advertisers, sponsors, or employment affilitations, etc. I 100% agree that it was her perogative to do so, as she owned it, but it was done in such a way that nobody knew that things were being skewed that way. So, it was a form of misrepresentation, though, again, her right. So, I hope that for the most part what I read on here these days is a bit more unfiltered - might not be happy news, but perhaps its more fair and balanced, as they say!
Rating system
The rating system is for the pay, not the errors. (i.e. A rating is higher pay than B, B is higher pay than C...) Errors are based on percentages, which I did not address. You must have misunderstood or maybe I did not make myself clear. I do not blame the system for the company's choices in how they handle this. However, the system has the capability to lower actual line count than what the Editor is doing, JUST LIKE THE Medquist SYSTEM allegedly did. My point is that as long as there are software programs out there that can manipulate how an employee is being paid and not a true reflection of work that is actually done, there could be no hope for an MT or an editor to make what they want based on production because there are many companies out there that find this capability beneficial to their pocketbook.
I have to say, it all depends on the system
I wish, just wish, that people could have seen my reports yesterday, almost 99% perfect. You or I neither one would be able to sit and transcribe as fast as I kept my foot on the pedal fast forward, just cannot do. Very few mistakes to correct. I do not know what system Transtech uses, I do not know how many MTs are on to train and all that makes a difference and a big one at that. I had a year's hand on education years ago in a hospital and probably more education than I see on this board as far as MTing. As far as the salaries and being paid for education, most are not paid that way right now. The salaries have steadily fell since the 80s and when have you last received a raise? For me it was in the early 2000s while still working inhouse, none now. Oh, you are saying picking your brain to train the machines? When I first started on VR it took about 2-3 weeks before it was picking up most physicians on staff and now ESLs are so much more palatable if a person could ever believe that. The system that I work on now was NOT started by 1 of your companies out here, rather implemented by the hospital where I worked. Some people don't like VR, others love it and personally I don't want to do all straight typing anymore, just don't.
Any idea which VR system they will use? nm
xx
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