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Starting to panic about using Vonage for LD - need opinions

Posted By: Indy-MT on 2005-10-16
In Reply to:

Thought I was a happy camper waiting for my phone adapter to arrive with my problems for LD solved, ready to give my 2 week notice to MQ - then I found print outs I had from searching for a carrier one other tmie & found one where a bunch of girls using it ended up being knocked off of it too.  I'm really starting to panic.  I have SBC and know all the problems people have had with it - so that's out.  If you're using Vonage - how long have been using it ?  Any problems ?  I tried e-mailing them and got a stupid "canned text" message back.  I really think I'm having a nervous breakdown here and need some suggestions and/or opinions on this.   


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Do you recommend starting with clinic notes or acute care when just starting in the MT field?
!I realize this question may be better suited for the new MT board, but this board is my favorite)

I am considering accepting an acute care position, even though I am just out of MT school. However, I don't want the learning curve to be so steep that I fail before I even begin. I would also like to have a smaller pool of dictators to transcribe from as opposed to many.

Also, are there more ESLs in acute care versus clinic/dr office work?

What has your experience been? Would you do it differently?

Thanks for any insight!
I think she was just trying to stop an unnecessary panic
nm
If management is here, PLEASE address this before we have a panic situation. nm
.
I thought it was no only VERY easy, but kinda fun, after the initial panic !!!
I received a job offer the next day which I also accepted. Nice to be working with you.
Please don't panic. Read the cover letter with the rates.
This may not be the final choices, TT CEO and HR are working really hard to find other alternatives. You guys should mention that here along with panicking so that everyone who reads these boards gets the full picture. These may not be all the choices. Also, I just came from another company and their UHC cost more than even these expensive ones, and I was stuck with it. Their rates went up too and so, it is not just us, it is the insurance companies.
Please, wait and see what happens before you all decide in your mind there are no alternatives. There are, we just don't know what they are yet, and the boss did say in all fairness they are working on it.
I agree... is it worth panic and jumping ship?
From what I hear since around Christmas, different MT companies reported increase on open enrollment. This is why I got the job with TT. Now, I find that the rates have gone up and my husband does not have a job which offers insurance, so I have to provide it for the family. I just left a company where I worked pretty much for the insurance and had maybe 900 bucks left over for the month take home. TT's insurance rates are still lower than that was and they went up.
So, I say to myself today, is it worth the panic, stress, and jitters I am having today? How do I know if I go somewhere else it will be as good a company with the opportunity to make better money than anywhere I have been aside from a hospital. Even hospitals are not offering insurance they are taking per diem, if at all, probably IC etc. so they don't have to pay benefits.
I have been thinking about it all since yesterday. I decided I am going to have a mantra today to myself and I will say, hang in there to myself all day. I have resolved not to jump ship at all. This company does give us the ability to make more money, and I will work more time to make up for the difference in insurance costs because I know I can here. They have the work, they pay fair, and they give me the confidence to do so. Anywhere else well, fire to frying pan, you know.
So, I wish everyone luck and if you are stressed today you are not alone. I am making sure for myself and our security in my home, that I will not allow myself to make any rash decisions. Thanks for listening. And hang in there.
Vonage.
x
Go with Vonage
I have had them for many many years and I hardly ever have a problem. It is worth the 27.99 a month! You just need DSL or Cable internet service. They have many features and offer free long distance in Canada and the U.S. I use the phone for many many hours each month and they never complain or try to limit my usage.
Use Vonage.....
www.vonage.com  It's voice-over-IP and you pay about $29 a month for unlimited long distance.  I used it with MDI's system for a long time. 
Vonage
Vonage is great BUT after a couple of years they notified me that I had to upgrade to a business line. But after chcking with the other companies in the area I found that they were still a HUGE savings so now I pay about $50 a month for an unlimited business line.
Vonage
I used Vonage for about a year on a C-phone account with MDI-MD until it switched to a web account. It always worked just fine for me. Vonage just seems to work fine for some people nad not for others, so MDI was probably just warning her it wasn't guaranteed to work.
Vonage LD

I have used Vonage for quite sometime now, I had the residential plan for unlimited long distance and last year I got message saying that they were switching my residential account to Business account( about $20 or $25 more) because they looked at my actual use of the line and knew that it was business related so be aware of this. It is still much cheaper though.


Vonage
I have had Vonage for the past 2 years, unlimited long distance, never got a letter about residential or business use.  
I had Vonage.....
and the same thing happened to me. If you are on there for 4 STRAIGHT hours, it will disconnect you. I would just watch the clock and hang up before the 4 hours was up. Good luck! I changed companies because I wasn't willing to pay extra for Vonage.
Go to Vonage
It really is unlimited, its through your internet, and it's also a heck of a lot cheaper than AT&T's  business plan.  I know because I have them, kept my same plan with them but added Vonage long distance with their router. 
Vonage
Have used Vonage for almost 2 years and it really works for me....cheaper phone bill....unlimited long distance, etc...
Vonage
Is anyone else having a problem with their foot pedal.  This just started about an hour ago.
Yes - Vonage (sm)
I have been using Vonage with C-phone too for months and it works great. I got the $50.00 unlimted plan - and unlike AT&T and some others, it is TRULY UNLIMITED. Hope this helps!
vonage
vonage
I have Vonage they are great

Vonage won't work with many (sm)
MT set-ups, like C-phone or Lanier. Onesuite.com worked for me -- also got free fax service with it.
So if not Vonage-What else does everyone use with their C-phone?
I really have no idea what is left!
Oh gosh! Not Vonage! Now this is looking very bad...sm

Vonage was misleading
First let me say I LOVE MY JOB!!!!!! I was one of those who used my LOCAL company, then they found out I was abusing the plan. I switched to Vonage. I was upfront with them that I used the line for DATA. They STILL signed me up for the residential plan ($24.95/month). Then, same thing, about a month into that, I received call from Vonage saying I was abusing the plan and I must be switched to Business Plan (I think it's $49.99/month). I STILL LOVE MY JOB but this disconnection is a ROYAL PAIN. I guess if there is no way around it, I'll just grin and bear it. I have worked for MANY other companies and have NEVER been as satisfied as I am with Keystrokes! So, I guess the inconvenience will STILL be worth it in the long run..........
Vonage is good......but not if you have
With high speed internet, it is clear as anything and very cheap at about $25 a month and the first 3 months are free and the equipment is free. Good luck!
vonage is compatible with 911 - you just have to set it up - nm
x
Vonage residential - staying away from anything
x
Vonage told me they don't allow MTs anymore.
Anyone currently using Vonage to MT will most likely end up getting the boot once they figure it out. It's only a matter of time.




Vonage, but also have regular ULD as a backup

I spent about $45 a month for the 2 combined, both residential plans.  If I use my ULD (through Qwest) I'm careful how much I'm using so I don't red flag their system.  I haven't had any problem with Vonage for the 2 months I've been there and using it heavy.  I talked to a couple of other people who have used Vonage really heavy for 1-2 years and haven't had a problem, so I decided to go with that.  I only picked up the Qwest ULD recently because my Vonage box malfunctioned and I didn't have any long distance for 3 days until I got a new one, so like I said, the Qwest ULD is now a backup.


Be careful with Vonage. My friend uses
I tried using their modem, I no longer had any internet access.  Called Vonage and they said they never had this problem before, but they hadn't worked out all the bugs yet.  All 3 of my computers would not work.  Had to call my DSL tech department and it took all day long to finally get back on line.  Somehow Vonage fouled up our IP address in cyberspace.  So I lost a day's worth of typing because of trying to use Vonage.  This is very recent, only a week ago.
Vonage, but I know it doesn't work well everywhere (nm)
x
Vonage wouldn't work well enough. I'm in MI if that
helps.
If you do decide to go with Vonage, WARNING: (sm)

Make sure the person who is taking your order understands and speaks coherent English.  I called on 2 separate occasions to open an account, and both times the customer service representative repeated my credit card number INCORRECTLY to me.  This made me very uncomfortable as far as their competency.


Additionally, after these occurrences, I called again and asked to speak with a supervisor or manager and was told that he is in a meeting now and that there was no one else of higher authority that I could speak with.  The call ended by the customer service rep asking me to call back later.  What a hoot!  Yea right buddy. NOT!!!!


I have had Vonage for over a year now and love it.sm
Why hassle with phone calls when you can order it all online at Vonage.com?  That's what I did and had no problems.  I sympathize, though.  I hate when I call and get misinformation, put on hold forever, or some other aggravation. 
I had Vonage Friday of last week and
I work for MDI and use Charter. I don't know if my problem was with the cable or with Vonage, but I would be at the end of a job and the Vonage phone would just cut out...sometimes staying connected, just not operational for a little bit (30-60 seconds), or worse, it would just cut off and I lost the job. The job got stuck in never-never land and I could not get it back to finish transcribing it. One job cost me almost 100 lines. So, on Tuesday I got Charter's ULD...the independent sales rep gave it to me for $15/month.
Vonage - 7:00 a.m. central time (sm)
I just tried mine - and it is working fine. Just wanted to let you know...Hope you get yours worked out. I'll check back here in a while to see if I can do anything to help you. (I had the Magic Jack when its pedal SUDDENLY stopped working a few weeks ago and changed to Vonage. I has worked great since...
Vonage uses your DSL high-speed lines.
Doesn't affect your local service at all and won't replace it, either. It's the same concept as having your DSL and regular phone service.
I tried Vonage a while back, but I didn't think it worked very well at all and got rid of it.
x
Vonage works just fine with my C-phone
and Lanier. I have had it over a year now and have had no problems at all.
We dumped regular landline and got Vonage
HUMUNGUS savings!  You can get unlimited long distance for $25.00, and if you call other people who have Vonage, no charge at all.
KS employee using Vonage, get disconnected every 4 hours no matter what!

Does anyone else have this problem?  I work for Keystrokes and must have unlimited long distance so I use Vonage.  NO MATTER WHAT, every 4 hours I get disconnected.  This has happened when I'm in the middle of a report and when I dial back in, sometimes I DO NOT get that same report back (which is obviously a pain....)  I try and watch the clock and disconnect myself on purpose around the 4-hr mark to avoid this.  Does anyone else know how to get around this???


Current Vonage/Dictaphone users question (sm)

I have been using Vonage with a Dictaphone for 2 years now - with no problem at all.


Recently, in the last few days, the phone line goes dead several times in the day - and occasionally the foot pedal stops working.


I called Vonage, and they reset everything and said I should not be having a problem.  I found out other MT with Vonage who work for us are having the same problem.


Is anyone else having this problem?  We are trying to decide if it is a Vonage problem or not.


 


Thanks for your input.


 


Anyone use ViOP(Skype/Vonage) for long distance for C-phone (sm)
Just wondering if VoIP works okay with C-Phone.  I have satellite link-up.  Did a test with Skype (not with C-Phone) and sound quality seemed fine but haven't tried it with a C-phone yet. Skype is only $3 a month.
You're right on it! They're just trying to cause panic.
...
Opinions?

Can I have a little feedback?  I have recently tested with most nationals and have been offered jobs. Who has the best insurance?  Who cares most about us with 10 years plus experience in acute care?  Who cares about quality?  I have been offered jobs with every national for which I have tested?  Who really is honest about their insurance, and values MTs who have been in this field for a long time?  I am not going to believe they are going to put us old MTs out to pasture, my goodness, we are the ones who caused this business to boom.  Please provide all opinions, I just want an honest company, paying benefits, computer provided, that cares about quality and experience.  Thanks.


Opinions on TRS?

Anybody with positive or negative experiences?  Thanks


 


DEP opinions?
Switching soon, have heard horror stories. User friendly? More productive? Any info appreciated. 
MDI-MD, ANY OPINIONS OUT THERE?

Let me know your thoughts!


TRX..any opinions?nm
s
TTS opinions
Anyone work for TTS doing Escription?  My clinic is laying off our entire transcription department due to EMR and TTS is taking over the account.  I've been hired by them but wanted to get some feedback on their pay scale.  Thanks!
Well, here's my opinions, lol!
Worked for Spheris and MQ. Both were good. I made more money with MQ but things were easier and more in my control with Spheris.

I liked Spheris' incentive program better and I could control which account I logged into. With MQ, I had to take which ever account reports were in my queue.

Haven't worked the other 2 companies, though.