Sporadic problems with my account on DSG1 with sound but overall if offered DSG1 I would give it a
Posted By: memt on 2008-07-31
In Reply to: May I ask how the work is at DSG right now. Are you still having problems with sound and is that - LANMT
try, this is a good company. Not enough experience with DSG2 to give you a current opinion.
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
From below, DSG1 and DSG2, what are these? nm
xxx
that may be ... I'm on DSG1 and have no problems
x
What exactly is the difference between DSG1 and DSG2? (sm)
Saw posts some time earlier about DSG doing backup for MQ accounts. Is this the difference?
What is the DSG1 platform do you known. I thought it was DSG 2 that everyone complained about.
:
Question for people at DSG. Are you having enough work and for those on DSG1, do you have good
sound on your accounts. I think DSG2 is overflow from MQ. Am I correct on that. I had heard the sound is not as good. Can anyone let me know anything about this. I would appreciate it.
I know that DSG has their accounts split into DSG1 and DSG2 and I've noticed that the numbers for
both sides have been running a little low, may be due to the emphasis on tight turnaround time.
I've been there for years, work on the DSG1 side of things, pay on time, direct deposit, more
feedback lately. I have always found the staff and MTs helpful and friendly. Work does fluctuate, but if you have a few accounts, should keep you busy, also sound quality can be an issue but mostly okay.
I was offered 8.5. What do they go by? Or do they give raises?
nm
You really sound like a nutter. Give it a rest!
Sheesh.
If they offered you a position, didn't they give you a pay rate?
nm
I work on DSG-2 and one account the sound can be sm
horrible but the other accounts are pretty good. No real problems with sound.
yes offered another account, will try it before I quit.nm
nm
Almost no demographics to fill in on my account. Sound
quality could be better though. Platform is very easy, everyone is very nice, pay is better than most, IC position 10 cpl/11 cpl weekends. Small company that is growing. They DON'T offshore.
I lasted 2 weeks with the account and sound quality. sm.
It was a verbatim account and the sound quality was extremely bad. Nothing but a headache that I just wasn't willing to put up with for a paycheck when I had other options. With no other options I may consider staying longer, but no way any other time.
Agree, I was recently offered .10 for a high ESL account as an IC. nm
nm
I find the sound quality not so great on some accounts. I guess it depends on what account you get
on.
Why does everyone say TT has so many ESL's. Can you give first initial of account where they are
Personally, DSG is a good fit for me. Pay is good and on time, sound quality depends on the account
and I like the platform. There is not much weekend work, although sometimes is available. I get along well with the management, no major complaints. There is pay incentive once you get over a certain number of lines in a pay period. I work as an IC, so can't help with benefits, insurance questions, etc.
Are you sure the sound quality was the platform and not your sound card? Also, I don't know of ma
services that pay "down time" if the platform is inoperational. ALL software has its share of problems. It's the nature of the business. When you were hired, did you sign a contract accepting the terms regarding PTO? If so, what could you possibly complain about since you did, afterall, sign the agreement? Did you have a good relationship with your QA Editor/Team Leader that you could ask questions about account specifics?
My understanding of the VR is that it has been in development for a number of years not to be released until the fine tuning was complete. It would seem to me, and I am in no way affiliated with Transcend, that provided that VR is good then earning a line rate as an Editor would be beneficial, if that's how Transcend is planning to compensate.
All in all, I would say that if anyone is interested in working for Transcend or any service for that matter, make sure to ask the services Recruiter specific questions. If what you're hearing sounds good and makes sense, go for it. If what your'e hearing is not all that you thought it would be, move on. However, you MUST take what you read on forums boards with a grain of salt. While some posts regarding various services may be legitimate, others may not be.
Good Luck!
MT Manners 
"warned" by someone who won't give facts or sign her name. Give me a break! nm
x
Nationals give at least a week to learn program. Give
xx
They used to give out $25 Amex cheques -- give them time. :-) nm
That account in Texas was not a MQ account. They did not use DQS on that account until KS started.
They are moving 3 other accounts to DQS between now and January 1st. I asked. The MQ accounts they have gotten in the past did not go to DQS. I followed my old account, which is how I know, and it was Meditech. The account is still run by KS and is a big account too.
Repeatedly told another new account would come soon, but it never did. In fact, our slow account is.
everyone else's backup account. What a disorganized mess.
I get what you are all saying about them not having to give give you work, but...
I guess I just figure that as an IC, I am basically my own business and it is my responsibility to make sure that the work is done when it should be. I just think that if the standard of the company is 24 hour TAT then that is what I am agreeing to do when they hire me. There are advantages for both of us to the IC senerio, they do not have to pay benefits, or take care of collecting and reporting the taxes, and I have to adhear to the 24 hour TAT (or what every thier standards are) but can do that during hours that are convenient to me. Of course it is better for the company if they know exactly when I am going to be sitting at my desk and typing that is why they have the option of hiring employees. Just my opinion and wanting things to be like they used to be.. I guess I have to get out of my time warp or look a little harder for a company who really knows what IC status means.
Then when we MT's are **thrown on** an account because of lack of work on our account
What is so hard to understand about that?
Then we have that account info filed away in a folder in our Outlook Express by name of account and can look at past emails sent out regarding that account. Not fun to be tossed on an account that you have never seen NOR ever received an email on. Sounds like business to me.
You are wrong about the account. KS dumped the account for several reasons. sm
It happened quickly and was unexpected but it was really for the best. Keystrokes does not string people along or lie to you. After being with MQ for too long, I am happy there, although it is not for everyone.
I really would give them a call as the other poster suggested. That whole situation was a nightmare for everyone including management but the account pulled a fast one on them.
I have the facts on this because I have a good friend at the hospital and what she told me matched what my manager did.
I know that they are trying to give more when so many companies are giving less and taking away more.
My account has lots of work..ask for another account/nm
**
The account I am on only requires 1200 lpd. Maybe it is that particular account. Ask them if they
have a lower one. Doesn't hurt to ask. I do anywhere between 1200 and 1800 lpd. Sometimes it feels impossible to do 1200, sometimes the 1800 is quick. Depends on the doctors and the day for me. I do average 15,000 per pay period though, which is 1500 a day. Not impossible by any means, and I never go over 40 hours a week. Most weeks, I am closer to 35 hours with lunch breaks and life.
I think it depends on the account. I have one account that pays sm
$2.25 for specials and one that pays $3.50. I was on one previously that did not pay them different at all, but they were all short and mostly PICC line placements.
I worked for a hospital that went to KS and they were not charging extra for the specials. I know what they charged per report, and there was no way they were getting rich on the difference after taxes and all that. I was suprised. I was in on the bid review and the average to charge was between $1.75 and $2.75 per report or 0.13 and 0.15 per line. There were 15 companies that bid on the account, and all were within those ranges.
I went to KS about 6 months after the hospital outsourced to them. When we were displaced, I accepted a different job in the hospital and hated it.
That is not true. It varies from account to account. I have
several internet accounts and on some you do have to input the patient information.
I know the account. It is "hybrid" account that is a version of sm
Meditech that is a cross between Meditech Magic and Client, more like Client than Magic. I have been on it since October now do 1500 lines a day; it took me a week to get up to speed but they really helped me. I only know which one because my lead told me that they are adding 10 people to it because KS is getting the whole thing now, only doing 1/2 before this. I love working for Keystrokes :)
Account wen to speech from almost the beginning of the account --
Don't like ExSpeech at all. Very bulky and cumbersome. Much better editing programs. I prefer to straight transcribe on ExText. Pay drops horrendously. But wave of the future for MT's.
The account I am on is internet only. I think it depends on the account. nm
nm
My main account must have been an overflow account. We would
go several many days of the month where we could not pull work, so we all had to go to secondary accounts and there are very few accounts that could absorb the extra people.
Our account is an acute care account
We are low on work too and have been for almost 2 months. We know what is happening to our work though as our supervisor admitted that the work is going overseas. Even though we have 24-hour TAT and we are transcribing reports as they are dictated, they still insist that the work dictated after 7 p.m. has to be sent to the offshore service. It makes no sense to me as we have coverage starting from 6 a.m. and throughout the day. I think it all comes down to bottom line and it doesn't matter if we have work or not because it's cheaper to send it overseas.
Give it time, sweetie, give it time.
...................
VSM....hum...I like the sound of that. mm
Reminds me of the zoom zoom zoom commercial.....VSM.......when I am feeling cranky I will put VSM on my messages and confuse everyone! Can't help it. I have been feeling like a stinker lately and need some goofy fun!
Maybe I will write a book with all the possibilities such as the ones you created and make it a 'must have' for everyone using these boards if they want the codes to it all! I could be rich!!! Hah! A writer/creator/inventor of gibber gabber! Can I have the rights to yours?
You sound like
the perfect whack job they're looking for!
You sound
just like the owner herself. Just maybe this owner is everything everyone has made her out to be.
You sound like you are right...
Have you found another job? I am in the same boat...thinking about switching. I have MANY years experience and QA has been on to me like you would not believe! I leave an occasional blank but our QA team is rude and I think they get a thrill out of turning things over to our supervisor. Kinda childish the way they act!
I would love to find a place that takes years and years of experience into consideration with the pay. And would love to find a place that offers some types of benefits...But most of all I would love to find a place that is respectful to their employees and know that the Transcriptionist is REALLY a VITAL part of their success....Is that too much to ask?
Wow...they sound like they are the best
They sound like a dream company! Now I REALLY can't wait to start. I am so fed up with my current company (SPI), so I decided to go with Keystrokes as everything I have read on here has been so great. They even let me choose my own shift and hours! The big selling point for me was that they do not offshore at all!
That does not really sound so bad
Some days, I get nothing but VR with zero standard transcription. So long as the MT world is going in the VR direction, you might as well jump in and get your feet wet and give it a shot. Once you get used to it, it is really not that bad. Of course, this is just my opinion. Good luck to you in whatever you decide.
You sound just like...
Redpen.
How is the sound on DQS? sm.
A former employer used DQS and I did not stay with them long. The sound was really bad and it just wasn't worth it to keep the job. I thought it was the company as I've heard complaints about the company and their sound quality before. Now, doing a search on DocQScribe I am seeing other complaints about sound quality, but no other companies mentioned. Now I am wondering if it is the DQS platform or the account I was on. So, for those of you who work on DQS, is the whole platform horrible with audio or is it on an account basis?
It does sound like you are better off
staying with your current company. I just really feel for those who are very experienced and depend upon MT full-time to pay the bills. I've done MT for 22+ years and like you and other seasoned MTs, have progressively watched my pay go down to the point where I had no choice but to get out of the industry.
With the economy the way it is, I could use the extra income from a PT MT job and also want to keep my skills up (though I really don't know why at 6-7 cpl - lol).
does not sound right either hmm
.
You sound just like me :(
I cried all last week because I was just so frustrated. You feel helpless. I don't even know what to do about it. I don't want to find another job because I like my co-workers, and I like the company as a whole, but their expectations are making it a real tough place to work otherwise. I wish I could give you some suggestions, but I don't know what to do either.
I hope things get better for you.
You sound
You sound like someone jealous of this person's transcription capabilities. Who are you to judge if she was worth her pay or not. AT certainly felt she was or else they would not have given her hourly so long as she states. With judgemental, mean people like you working for that company, I know I certainly never would even consider applying there! Good luck Leary and hope you find a pleasant workplace.
And you sound like...
The most selfish, heartless, hateful person I have witnessed in a long time. Shame on you! 
THAT MQ office does sound bad!
Keep in mind, they are not all the same. In 7 years of working for them, I've never had an experience remotely like that. My immediate supervisor will respond to my emails within the hour and my regional manager will respond at least the same day, usually within a couple of hours. I have never not received a pay check on time. I don't doubt she is telling the truth, but she got a bad apple. Doesn't mean they're all that way!
|
