Spoken like true management plant!
Posted By: Spare us! on 2009-09-23
In Reply to: Calm down, Webbers. This isn't SM - MsIndigo
:-(
Complete Discussion Below:  marks the location of current message within thread
The messages you are viewing
are archived/old.
To view latest messages and participate in discussions, select
the boards given in left menu
Other related messages found in our database
Spoken like a true new hire.
Believe me, things will change soon. Let us know how you're doing in a year.
Spoken like a true blue
You hang in there, sleep well at night?
Spoken like a true MTSO! nm
*
Spoken like a true MTSO. I like my job, but
I have the right to choose one that has the shift I want and the pay I want. Why on earth do some have a problem with that?! I'm not attacking them because they want to work 3-11 or whatever. Geez, people. Live and let live. You handle your career & choose the shift you want and let others do the same.
Spoken like a true boss.
This is why the morale of the American worker is the way it is. Not caring what their workers are suffering considered a perk...what a novel concept.
Spoken like a true suit.
Please don't jump ship, it's scary out there, and be grateful we didn't cut your pay even more! I think anyone unhappy about receiving a pay cut & having to do more lines on this horrible VR to make up for it deserves to be upset right now. Many of the smaller companies have tried VR and decided to do away with it, so I don't agree that's it's going to be an across-the-board thing of the future. The quality it spits out is horrible, which in turn endangers the patients, just like offshoring.
Spoken like a true paranoid underachiever.
How ridiculous.
Spoken like a true blue manager
Ahh loyalty..... what a wonderful quality. Defend to the end will we UNTIL the table turns on you!
Spoken like a true corporate sell-out.
While it is true that the management and staff
are nice, it is also true that there have been some problems with the work flow.
Since my last QA score was 99.69%, that's a non-issue. Hopefully, things will stabilize in time, although overhiring might be a factor.
Yes - and plant closings. Has to be 33% or more of workforce
The biggest loopholes (for MTSOs) are faltering business or unforeseen business circumstances. The loss of a client, for instance, might open either loophole for them to skate through.
Unfortunately, clients make it a habit to keep it a deep, dark secret that they're switching to another vendor until the last possible moment so that the current vendor won't start moving people to other accounts, putting their work at the bottom of the pile, etc. I've seen them call up on a Friday and say 'Oh, by the way, ummm...on Monday you'll probably notice a slight dropoff in the work. How many minutes should you plan for? Oh, probably somewhere around NONE. Goodbye!'
Sounds like a true management attitude if I ever heard one.
bah
Spoken for someone who knows..
Like I said, I could see maybe 20% to 25% but not 40%. I am just shocked and disappointed with Transcend because they know that it is no where near 40%.
Have you spoken with anyone about this?
I think the account specifics come directly from the client, but unsure with this company. Any company with multiple accounts will have varying specifics. As an oldMT I would have thought you would know this. You sound as upset as Experienced MT. Why DO you stay? Did they make you take the benefits?
Have spoken to STM
And was told cannot have more than 3 accounts, which is what I have. Unfortunately, this situation has made me start applying again, which is truly sad because they are a great company - just over, over, overhire. If we are slow and out in September, what will the holidays bring.
You might have spoken with
a gentleman named Don Johnson, who is also a recruiter. He is very kind as well.
If you like to be spoken to like
supervised by people that have no transcription experience then go for it. I knew by my second month they were in over their heads. They have the worst platform and dictators but I think that's all they are capable of getting. I lasted just over 60 days and knew that was enough for me. They also have QA people who are not even MTs by the looks of it.
Have you spoken to your supervisor
Just curious. You've spent time in training...have you tried to see if the issue can be resolved?
I have spoken with her in the past and she was
What did she say or do that was so rude and unprofessional?
Spoken by one of the pickers....
Man, I worked for them for a while but was so disgusted by the cherry picking (amoung other things) that I threw in the towel. I even heard some girls get up at 3 in the morning to download the easy docs. This is supposed to be against company rules but the company does not seem to really care. It was not a good fit for me but might be for you!!
On way to cherry pick is to whine about hard doctors and get assigned the easier docs which leaves the rest of us with what? Hard. Thanks.
That was the most well-spoken argument for
I agree 100%, as well. I know some people think that unions brought down the Big 3 automakers, but that's not so. Even their most well-paid line workers with the best bennies don't come anywhere close to what the Fat-Cats up in their designer-furniture-appointed, corner top-floor offices were (and still are) getting. For mismanagement. They aren't building the cars America wants, so they're buying Toyotas, Nissans and Hyundais instead.
When I tell people who are not in this business what an MT has to know before anyone will consider hiring her (or him), both medically and computer-literacy-wise, and then what they're expected to work for, their jaws hit the floor.
I was inhouse for many many years, but was eventually forced out, as although no one will admit to it yet, that office is job-by-job sending its work outside, and will most likely have nothing but a skeleton crew of workflow managers left before the end of next year. They couldnt be honest about it, either. They drove the top-rated, older MTs out with abusive treatment that actually made some workers physically ill. Others left an office that they realized to be a dead-end road.
So these days, many of us are working at home because that's all that's left of MT. Which is the best thing that could've happened to the most unscrupulous of the MTSO's, as not only do they not have the overhead of having to house a officeful of MTs, but they now have an 'invisible' workforce that has little to no contact with their coworkers, and often little to no contact with the office (unless of course, heaven forbid, they make an error).
I think lots of MTs know we need a spokesperson in our behalf, as we are basically an isolated bunch, swept under the rug by the healthcare industry and MTSOs alike. What unions have brought to workers like us in the past has been a VOICE. That's something few, if any MTs have these days.
I also think that after talking about this for years, thinking about it, being told it can't happen, but wishing that somehow MTs could be unionized, with our country's new leadership and thorough shaking-out of business-as-usual for the banking, stock, and auto industries, the time has finally come.
If ever an industry needed regulating, it's ours. And we're all but powerless to do anything as individuals; we have to join together for the strength to stand up to the unfair treatment we've endured for so long. We need a VOICE, and that's what unions are - they are the worker's VOICE.
We need more attention focused on the healthcare and insurance industries in this country, and that in turn may start the ball rolling in terms of bringing MT and substandard pay into public and legislative view.
I think people need to know that those of us interested in unionizing aren't talking about being over-paid, or over-compensated in any way, shape or form for what we do. All we want is a fair shake.... a decent day's pay for an honest day's work.
I'm willing to bet many of the nay-sayers on this board are possibly MTSO trolls. Those who are 'grateful' for their lousy 6 cpl jobs, or who say that it's all we deserve, are most likely the same types who think that when a woman is raped, it's her own fault.
And that's exactly what's happend to the MT industry. Gang-rape by AAMT in the beginning, and now by AHDI. By wealthy business-types who buy an MTSO not because they give a darn about healthcare, or their workers, or even know anything about medical transcription, but just because it's a good 'investment' -- to buy low and sell high, and make even more money.
(As for norma rae below, who says 'It's not 1970'; well, actually in a lot of ways it IS 1970. Do you make much more than you did in 1970? (I sure don't). Less, perhaps? Are we in a recession? Yup. Are we fighting a pointless war abroad? Yup. And are women treated as less-than-human in the workplace? Yup.
Yeah, nowadays they can't legally make sexist comments to us, force us to sit in a cigarette-smoke-filled office all day, or ask us to make coffee. But they're still sticking it to us wage-wise. Why? Because they CAN. Because we LET them. Because even in the 21st Century, many woman still believe they're 'lucky to have a job - ANY job' - and will grovel and lick the feet of anyone who tosses them a few cents and a scrap of meat. Or rapes them and tells them they 'want it'.
If ever there was a ripe opportunity to get a medical transcription union going, it's NOW. As this dismal year finally draws to a close, I hope lots of you will reflect on how much you know, and how long and how much work it took you to learn it. Reflect on how many hours you sit in front of that computer. 10 hours? 12? 14? 18 hours a day? All so that you can make that line-quota you're expected to be able to produce in 8 hours? How much overtime SHOULD you have been earning, but didn't get paid? How many of you have a poor healthcare package, or no healthcare at all? How many of you lost any hope whatsoever of being to retire - not just later, like 70, 80, or 90, but EVER? If we're going to have to work the rest of our lives to pay for all our country's 'bailouts', it would be nice if there were half a chance that our jobs will:
a) Still be here 10-20 years from now, and
b) Pay enough to be able to live on.
Flo the Fertility Queen has spoken
.
Spoken like a good owner.
o
Ok if you are happy with spoken "well done" but I
x
I have spoken to the owner previously - sm
Very nice owner, company seemed stable. I did not end up working for her but I would have had other circumstances not come into play.
I have not spoken to them. Just wondering about them. Thanks for the info. nm
nm
Yeah, probably spoken from the mouth...sm
of someone who has never suffered ONE SINGLE hardship in her pampered life. Put yourself in someone else's shoes. Some of you on this board........you may have it made and do not NEED this job as your sole income. some of you have probably NEVER had a hardship or anything happen to you. If you are fortunate to have never known hunger, poverty, etc.........good for you.
For some of you, this job is just a hobby, for MORE it is something we do because we HAVE TO WORK AND HAVE TO MAKE MONEY, PAY BILLS, EAT, AND ALL the other things that we need just to LIVE.........
No truer words have been spoken and you know
of the wheel of domestic violence... except it's our bread and butter doing it to us... domestic violence signs: Isolate, control money, make person think they are crazy... etc. Look it up you can find it on any website anywhere... and then the victim eventually loses themself and thinks the perpetrator is correct, she/he is the one who is a loser and nuts, so they will do anything including apologize for the situation... it is a control tactic, and this industry is employing it is many instances... I wish there were a way we could stop this and have it become professional again. If it were an industry dominated by male workers, I bet it would never have happened, just my 2 c.
I have spoken with her too. She sounds very nice
and SOUNDS legit. I've talked to a lot of trans people over the years, and a lot of times there's one person as the main IC for bigger contracts, like hospitals. We'll see I guess!
I have spoken with different companies from the MT Jobs web site and all
have said they are giving priority to the Heartland employees that have been displaced over someone just window shopping.
They could apply with any of these companies and just put HEARTLAND EMPLOYEE in the subject line and get considered before anyone and they really do not need AAMT's help or a matchmaker company. They can do it themselves. AAMT is one of the reason why they don't have jobs.
BRAVO, well spoken. (clapping and cheering) nm
nm
Spoken (written) from painful experience...
The pattern seems to be no matter what they offer you today, what you sign on for and what you think you have agreed upon with them, everything from line rate to accout, will be changed - in the near future - with you getting the worst of the deal. check the archives...much much bad news. PLEASE BE CAREFUL...AND WISE.
Glad that's true for you for 8 years. Not true for many. I love the company, but I do run out of
as do many others. Wish I were as fortunate as you.
Not necessarily true. That is not a true test of skill.
Do you know how many people get others to take tests for them? It happens and it happens more often than you might think. The only skill that shows anyway is that you can do it.
We are actually more than a transcriptionist. We are specialists in our field and we are supposed to know some things regarding anatomy and physiology as a working base. That's how we can judge if a physician dictates something in accurately and many do because they can't pronounce or just are not thinking. That's why our skills of basic knowledge come into play and that means basic knowledge of body parts. If our job was just to sit there and type without thinking about what we are transcribing, then all patients are in trouble and this is just based on what I see as a QA person.
It's more than just knowing how to transcribe and some of the companies have discovered how to know what your basic knowledge is based on what you have picked up with your experience by utilizing your references etc. Hopefully that utilization of your references has taught you something that does stick in your head.
Beliefs like yours are just so far off base. You have to know what you are doing. It's not just about being able to listen and type. Base knowledge is a very important thing and the services have to find a way to know that knowledge base that is there in your head.
Absolutely! The more voices that are spoken, the more voices will be heard.
I am not stopping here. I will keep on with this issue long after Heartland Information Services digs it's own grave and is buried in it!
This may be true... and that is philisophically true, but
and pay bills while being screwed? This is what I think the OP is scared of... I certainly agree and honestly think it is unfair to put people in this precarious position... on one hand be grateful you still have your job, or a job, and on the other, immediately there will possibly be a cut in pay, for which you may have to give up your home, or medicine or reduce your budget for food. I don't know if I am the only one, but I think the OP still has a good head on her shoulders and that may be the problem...at least for employers out there who are switching to VR.. and their employees
Hello Management
Give me a break! You are a supervisor, and I know who you are. Spare us this bologna.
SB
If only more management could be like you!
I'd buy you a drink as well! Thank you for the kind words.
Management again??!!!
kidding. "Excellent program", is that why everyone is leaving OSi, because it is so good??!!!
Management...don't you have anything to do?
If TT is growing by leaps and bounds, how do you have the time to get on here and contradict the truth? You don't like negatives about your company, but you're not perfect either.
I am not management -- I don't even
work for them anymore! You can state your opinion, but you are giving inaccurate information about things such as benefits and whether or not you can use ShortHand. Obviously I wasn't all that thrilled with them either or I would still be there.
lol, I have been an MT for 20+ yrs and many of them in management.
x
I don't know when the management...SM
was ever great, it was bad 4 years ago when I was there and from your description things haven't changed a bit since then. A bunch of office people with titles, the MTs typing all the work are ignored, avoided and treated badly. We used to call the office in Pittsburgh a kingdom because it was filled with people who never worked past 4:00 in the afternoon, 2:00 on Fridays...never to be heard from until Monday around 9:00 AM.
Not management
I never said I agreed with them docking your pay for errors. BUT, I did say that they only do it if you fall below 98%. Isn't this the norm? Keeping an accuracy rate of 98% or better? So why would you worry about being docked if you maintain 98% or better? They are like any other MT companies, they want quality reports.
Not Management
potatoMT RIGHT ON
NOT management and sorry you could not cut it. nm
x
Definitely has to be management ..SS
AMEN !!!
I am definitely NOT their management.......
or anyone else's for that matter. I am just a lowly pee-on MT with 6 years experience trying to make an honest living, and get nothing but lies from this company. I am looking for other work, just like the others who have emailed me privately, who also work for them now and are in the same predicament that I am in. Work flow lying is the main problem with this company. They say there is none, but, in fact, there is. They just turn you off. When there is work, why not give it to us??? This question has been asked by us more than once. Lots more companies out there, so we will just keep looking.
Why don't you take this up with management. (sm)
As far as bonuses being offered unnecessarily on weekends, I think they like to be caught up as best they can on Mon morning, unlike a lot of services who get behind on the weekends. I don't think it really has anything to do wtih overstaffing. JMO. I thought there is extra pay for Sat or Sunday anyway, isn't there?
Must be management. They are NOT one of the
best companies, the absolute worst one I have ever had contact with and if you look through the archives there are many, many more who agree with me.
I am not management.
I am a very hard-working, high-producing MT who has as much to lose as the next MT. I, however, am choosing to keep an open mind and know that my work speaks for itself and decided that this new opportunity for me sounds like a good one. More work, job opportunities, and help in becoming an even better producer sounds good to me; guess not to every MT though.
|
