Spheris cornerstone sucks

• Spheris MTs, what do you think of - sa
  • Spheris Cornerstone - Ayanna
    • Spheris cornerstone sucks - rand_man
  • I hear ya - cindyoh

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I just started cornerstone last payperiod and there have been line discrepancies according to my mentor.  I show I did 3,024 lines last week and she only showed 1597.  When we had our weekly mentor call I showed her how you have to go to the next day to get all of the lines (i.e. 11/17/2007- 11/18/2007 to pull up the lines for 11/17/2007).  She also said that CUE only showed that I was only for 18 hours which is a load!!  I worked 40 hours.  She said that everytime it pauses it adds that to the time.  It pauses when I am spell checking.  But none of that added up to such a discrepancy. 

I was just wondering if anyone else had this problem.  Or maybe I just needed to vent.  I like the idea of having instant line counts but they are not even getting the same ones we are.  I have to double check my paycheck this time just to see if they are paying me all of my lines. 

They have a job listing on MTJobs that sounded pretty good.  I need information from someone who has dealt with them before, though.

Thanks

Could I please hear from anyone who is currently working for MDI-FL or Cornerstone Professional Services.  I have searched for both companies, but would like to hear  how the people who are still working for these companies like/dislike working for them.  Any information would be appreciated...both pros and cons.

Thank you.

Anyone have any info - good or bad - on this company.  Did a search and only found the one in New Jersey.

TIA

How is this company?  Do they pay on time? Is there is enough work? How is the QA staff? How is their platform?  How are the owners?  TIA

sorry for so many questions, but I like others am looking for a truthful company with stable work that does not, dog me out.

Yes, a whole penny or 2 might break these companies.  They keep us at a low rate thinking that will encourage us to get on there more for OT and type more.  I am afraid it it beginning to work the other way for me.  I am furioius that I asked for a raise and they never even had the decency to get back with me to deny me any increase, after asking them twice.  I guess its too embarrassing for them to say why they are so cheap and can't fork over a penny extra per line.  If this economy was not so bad and there were actually jobs available I would be there now.  I am sick of having to type every single moment of the hours to get paid.  When all these other office workers and other kinds of workers get paid for just standing or sitting there is there is nothing for them to do.  Nobody says lets count how many new accounts you have opened or how many groceries you put through your line and you get paid by each piece.  I really miss the old days of working for a doctors office or clinic and getting paid by the hour and then getting OT if working OT.   I remember times when the older women that I worked with were not as fast as me and they still got paid a decent hourly rate even if they weren't typing as fast.  8 cents a line is just spit.  My company loses people everyday and they don't care.  I would like to tell them its because of the pay.  They would rather train a new person instead of keep someone that has been there for a year or two.  I don't know what their thinking is.  They just think, oh well, we'll jst get someone else. 

And why couldn't they have told us this MONTHS ago when they knew the account was changing to VR?  A little warning would have been nice, to give people time to get their resumes polished up, etc.  The timing is horrible too with all the MDI'ers looking for work, the job market's got to be really tough right now.

Good luck to all my former team-mates - maybe we'll meet again in a better place some day.

Transcend has turned into one of those companies that do not give a crap about their employees anymore.  They just put us on VR and then cut our pay by 40% but did not bother to tell us about the pay cut until yesterday, which is 12 days after the pay period began, but the pay cut started on August 1st, which means if you were planning on getting paid 7 cents per line for all lines typed from August 1st to August 12th, then that is just too bad.  I guess we have to figure it out.  Maybe I can call my bank and ask them to cut my mortgage by 40% this month since my employer cut my pay by 40% with absolutely no notice.  They are so full of crap.  They have people quitting left and right.  I know of at least 3 MTs who have had to get 2nd jobs because they NEVER, EVER, EVER have enough work to go around.  I had to bust my butt to get the few lines I can get by working at 2, 3, even 4 a.m. because that is the only time there is enough work to work for a couple of hours straight without running out.  I used to be one of those MTs telling everyone how great Transcend was.  What a fool I was!!  They really got me this time.  I know that these National companies are generally dirty, but I NEVER, EVER though that were this dirty.  They just went from being one of the best companies to work for to one of the worst in a matter of a few months.  One more thing, they just switched to this new platform called which is for transcribing and VR, and it SUCKS!!!  It is not user friendly and has all kind of problems with it.  Now is definitely not the time to sign on with Transcend, and TRUST ME, if you do, you will SOON regret it.  TRANSCEND SUCKS!!

you are going to have to learn it.  At some point, the companies that do not do it will be forced to because these other companies can offer a lower rate.

I hate it too.  But there are things you can do to build speed and earn close to what you were.  Give it time, first of all, but ask for help... get a mentor, learn that program inside and out.  It has become part of our job description.